1. US Window & Door

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San Diego, CA

US Window & Door

4.3 (47 reviews)
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4 hours

Response rate

100%

Services - US Window & Door

Door framing

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Recommended Reviews - US Window & Door

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Reviews With Photos

Office window

Found these guys because I saw their work at my friend's house. Great communication and the installation was quick and professional. Appreciate these guys and definitely recommend them.

black duct tape at top to stop leaks

hello, you installed Millgard windows throughout our home. I've submitted a request via phone, email and via your website. This is the 4th time we've contacted you. To date we've not Rec'd a call back for 3 of the 4 contacts. Currently, we're unable to pull/pop the windows out of the frame as shown in the Milgard video. Plus one window has a leak on from the outside that was never fixed even though we've asked several times. Right now we have duct tape on the outside window. see photo.

Stairwell window

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2 months ago

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7 months ago

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Stacy E.

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1 year ago

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Stacy E.

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7 months ago

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8 months ago

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9 months ago

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3 years ago

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Stacy E.

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4 years ago

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2 years ago

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Stacy E.

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3 years ago

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Stacy E.

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3 years ago

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Stacy E.

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3 years ago

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Stacy E.

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3 years ago

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Stacy E.

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6 years ago

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Stacy E.

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4 years ago

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Stacy E.

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5 years ago

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4 years ago

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3 years ago

We've struggled firming up schedules, but Stacy has been very accommodating and responsive given the backup.

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6 years ago

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Stacy E.

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5 years ago

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6 years ago

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Stacy E.

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6 years ago

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Stacy E.

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7 years ago

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Stacy E.

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7 years ago

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Stacy E.

Thanks Lori! Happy to help anytime.

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5 years ago

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Stacy E.

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3 years ago

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Stacy E.

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3 years ago

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Stacy E.

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4 years ago

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4 years ago

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Stacy E.

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4 years ago

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Stacy E.

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5 years ago

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Stacy E.

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6 years ago

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Stacy E.

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6 years ago

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Stacy E.

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7 years ago

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5 years ago

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Stacy E.

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7 years ago

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9 years ago

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9 years ago

Thrilled with price, work and followup. i'll use them again.

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6 years ago

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Stacy E.

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6 years ago

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Page 1 of 2

Ask the Community - US Window & Door

Review Highlights - US Window & Door

“Martin is a gem and I would strongly recommend US Window & Door as the go-to for any replacements.”

Mentioned in 9 reviews

Read more highlights

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JWG Windows & Doors

JWG Windows & Doors

(272 reviews)

Nick and all the team at JWG were fantastic. I spoke with several other companies but really wanted…read moreto support a local business instead of going with a big box company, and I'm so glad we chose them. The biggest thing I appreciated was how trustworthy and friendly everyone was throughout the process. From start to finish, they made everything feel incredibly straightforward and stress-free. Nick was always very responsive and happy to answer any questions I had along the way. When our double door arrived, it was missing a hole, which was understandably concerning, but they immediately arranged for Alex to come out and fix it. It wasn't an easy adjustment to line up perfectly, but he did a great job and made sure I was happy before finalizing everything. The end result looks great, and we're very happy with the quality and service.

Jason provided us with an in-home visit with a sample replacement window, and explained the various…read morefeatures of interest and options. He helped us arrive at a suitable energy-efficient Simonton models to replace 5 of our windows at a reasonable price. He also measured all the windows to be replaced and promptly provided a written quote. Three of our replacements were for original 30+ year-old single-hung windows which were no longer functional because their balances had failed. The replacement Simonton windows have a better design that obviates the need for such balances, which was of added value to me! The total window order, measured and made to order, was received by JWG within 3 weeks and installed within 1 week. JWG Windows arrived just minutes before the scheduled time for installation. We were fortunate to have a second installation crew (Alex and Ricky) join the first crew (EJ and Cody) during the installation process, which allowed the entire job to be done within 2.5 hours. These two teams operated smoothly together in good spirits, were respectful of our property (using drop cloths in each work area) and cleaned up the work areas. After they were installed, EJ demonstrated the windows' operating features, provided me with the manufacturer's warranty and answered my questions. (The self-latching worked a bit differently than I expected, which actually was an improvement!) The windows look great and are a pleasure to use! Nice work, JWG!

ClearMax Windows & Doors

ClearMax Windows & Doors

(30 reviews)

ClearMAX installed two new custom patio sliding glass doors. The installers took measurements, two…read moreweeks later the 2 new doors were ready, installation was scheduled the very next day. I was very comfortable contacting the main office and discussing pricing, scheduling and installation date. I highly recommend this company. Excellent materials, cleanliness and very professional.

Had a trifold window installed about a year and a half ago. Pretty soon after install I noticed the…read morewindow was not sealing and was loose on one side. I called multiple times and was given multiple dates that someone would be out to take a look at it. When someone finally came out to look at it they worked on it a while and stated it was fixed. within a few weeks it was leaking and loose again. I called in and was told they were waiting on am part to come in. When the technician was out they claimed it was fixed. The part finally came in and we set a time to install and no one showed up, this happened when he originally came out as well. After it was finally installed the seal looked all bunched up on the bottom and soon after it was leaking again. This time when I called in they stated the window was not able to be fixed and the owner would have to come out. Three dates and times were given and every time no communication and no owner. The owner finally came out and claims he does not think he could do anything to fix it and it will need a completely new window since the measurements were slightly off. He said he would look into some things and get back to me and that he couldn't just provide a new window since this was very expensive and custom. His team did the measurements. I have reached out to him every week for the part month with no response and this window has not been sealed for a year and a half resulting in significantly higher bills. Stay away from this company at all costs.

San Diego Doors and Closets

San Diego Doors and Closets

(91 reviews)

Amazing customer service from start to finish! Ryan our…read moreproject lead was very knowledgeable and courteous! He came to our home for a preliminary inspection and then helped us through the door selection process. He explained the start to finish process including how the doors are custom made for our house! Excellent! Samir was the lead on measurements and installation. A very personable and knowledgeable guy who answered all of my questions carefully and thoroughly! He's def a superstar of this company! He brought two others to help and both were also very courteous! He ensured every door (11) were installed perfectly! Jennie in the office couldn't be any nicer! She's got such great customer service (more the person she is) and always answers the phone w happiness in her voice! She obviously loves what she does, and does it very well! The best contractor experience I've had! Great quality and value for the money! Don't scroll any longer! Don't go anywhere else! Get your brand new custom made doors from San Diego doors and closets!!

We just got our two new closets installed. They weren't cheap but the process was easy and everyone…read morewe worked with was great: Jennie , Ryan and Samir (and his team for installation). These doors elevate the bedrooms and are much nicer than the original 70s style closet doors we had. The sales and office staff explained process and timeline clearly. Installation took under 4 hours and the craftsmanship and customer service is impeccable. I can't wait until we can save up to replace our doors next! Highly recommend them.

360 Windows and Doors

360 Windows and Doors

(17 reviews)

360 did an amazing job with our new back door, they were on top of every detail did a wonderful…read morejob with the installation. I would highly recommend them.

I recently had all of my windows replaced in my home with 360 Windows and Doors…read more I first met Zach at the showroom and he showed me some of the windows they offer and how they were made and took the time to answer and questions I had, and explained the differences between each of the window types. I later met Malake who facilitated the transaction. Malake was wonderful and put the whole package together and was very good at keeping me updated with changes that might occur. I called her on the weekend in the evening and she still answered my call. Absolutely awesome. We ran into a small issue with sizing on a couple of windows from the window manufacturer and 360 Windows simply offered an upgrade to those windows that had the issue at no extra cost. Talk about taking care of your customers. Lastly there was a small hiccup with the screen door that didn't make it into the shipment for my sliding glass door. 360 windows contacted the manufacturer of the windows and for whatever reason it was further delayed. Not any fault of 360. I spoke to Lauren on a few occasions regarding the screen and she decided it was taking too long to get the screen from the manufacturer and Lauren contacted a local vendor that manufactures screen doors and sent them out to build a custom screen door since the original vendor was having issues. Much appreciated!! Everyone I encountered at 360 Windows was awesome. They were patient with all my questions and friendly, responsive, explained everything and informed me of any changes. The install team were punctual and really on top of the job. I am very happy with my experience and highly recommend this company. Thank you all for a great experience. I have had neighbors ask me about my windows and I will be sending them to 360 Windows and Doors.

Sam’s Handyman Services

Sam’s Handyman Services

(72 reviews)

Miramar

Sam's was really great. Very responsive while I was collecting some quotes for the project and i…read moreappreciated that they had both flat rate and hourly options. Actual project went beyond smooth! The guys were prompt, efficient, quiet, and did great work! Will be reaching out to Sam's again :)

Nick and Max of Sam's Handyman Services did an amazing job of installing our new garbage disposal…read more They came over with their tools and expertise and had the old disposal out and the new one in place quickly. We felt like we were not able to diy this job and Nick and Max had a reasonable price for the work and didn't make us feel bad that it was above our skills. Nick communicated with us through text and kept us informed during the whole time he was scheduling and working on the job. They were tidy during the work and respectful of our kitchen tile. Nick even offered to take our old disposal and dispose of it. They left our kitchen very clean after their work. Nick said if our disposal leaked to contact him and they would come back and fix the leak as part of the job. It did leak and they came back the very next day, added some stuff they picked up on their way to our house and took the whole thing out and reinstalled. It has not leaked since they were last here. We were very impressed with their expertise and customer service and are going to have them do some more jobs at our vintage home. It has been challenging for us to find reliable and reasonable handyman services and are grateful for Sam's Handyman Services with Nick and Max.

BM Windows

BM Windows

(286 reviews)

I did a TON of research and had a half dozen quotes before deciding on BM windows. The brand of…read morewindows (Anlin) they install were very high on my list of manufacturers but in the end the customer service was probably what sold me. I primarily worked with JT and Doreen but did also get to meet the owner as he came out for confirmation before putting in the order for the windows. Everyone was very personable and very easy to get hold of and communication all around was great. I do so some folks saying that they were met with unfriendly or rude interactions but I find that really hard to believe. There was definitely nothing special about my job or initial inquiries that would have afforded me some extra level of attention. We had a pretty big job I think. We had 17 windows and some pretty tricky install spots. Our home is older and has several additions over the years and it made for some big challenges but in the end every window had a really clean install and they all look great. It has been such a huge improvement on noise reduction, insulation, and overall looks. On our install day we had 3 crews I think so they managed to finish up in one really long day. All of the crew members were very friendly and polite and hard working. They did a great job communicating with us on site and got our approval on anything that was out of the ordinary. We have only had our windows for about 6 weeks now but so far they have exceeded our expectations. Anlin makes a really good product. If things change over time I'll update this review but so far so good. They performed without any issues during recent rains and are keeping the home way cooler than before.

I got my windows installed with them 10 years ago this month. Everyone who works for them is…read moreextremely friendly and professional. They had excellent and fair prices comparable to Home Depot. Where they defer from Home Depot is the two times in the last month I had them come out for a minor warranty issue, they arrived literally the next day and we're quick and professional. I have tried to get a screen replaced with Home Depot and it's taken literally 4 months and they did it wrong. I don't know what else you could possibly want in a window company but BM windows has it.

Artistic Iron and Wood Doors

Artistic Iron and Wood Doors

(11 reviews)

!!DO NOT USE THIS COMPANY!!…read more I bought a custom side door from them. They quoted me 2-3 months for the door to be made. It took over 6 months with little to no communication. I had to drive all the way to their showroom just to speak to someone about the status of my order. After waiting all that time, the door didn't even fit properly. Now after a couple of years it has started to rust. I have reached out to them for months by phone, leaving messages at every number I can find. The mailboxes are always full. I've emailed them, no response. No one has reach back out to me from my messages. Horrible customer service. The rust is a manufacturing mistake. There is no reason it should be rusting. Also, it leaks! All I want is for someone to come fix the rust problem before it ruins a very expensive investment.

Do yourself a favor and stay as far away from these people as you can. I only wish that I had done…read moresome research on them before I signed the contract for them to build the doors for my new restaurant. Their work ethic is horrible, with inexperienced young men showing up at any hour or not showing up at all. Don't be fooled by the pictures of the doors, yours will not look like these. They cost me many thousands of dollars because I could not open my restaurant until they finished the work and I continued to pay my rent at a major shopping center. In the end, I had to hire others to complete the work. I've been kicking myself for over a year about how stupid I was but now, I finally decided to write this review, (something that I have never done) in the hope that I can save another trusting person from all the aggravation and lost money. You have been warned!

US Window & Door - windowsinstallation - Updated October 2026

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