We needed to replace a few windows and had no idea where to find a good company. Thankfully, our neighbor had Window World do her windows, so she recommended them. We are so glad she did because we could not be happier with the service and results. From the very first moment we contacted them, they answered quickly and got us an appointment for an estimate. Chuck came out and explained everything thoroughly, measured, and gave a fair price. He was so knowledgeable, answered every question, and knew how to describe everything so that we could understand. It was almost like having an old friend over - that's how friendly and approachable he was. No hard selling, no pressure at all. All the windows are made to order - so Chuck told is it could take 6 weeks. But, they were done within 3 weeks - so we were very pleasantly surprised. Dimitry came to do the installation. He did three windows in three hours, and did them so incredibly well. Additionally, he cleaned up so thoroughly that you couldn't even tell that windows were replaced. He treated the job like it was being done in his own house; that's the level of craftsmanship and professionalism he showed. The transformation was remarkable - and the quality of the product is outstanding. The new windows keep out heat and light, and will last a very, very long time! For anyone hesitating to replace windows because of fear of the process, this company is for you. Nothing bad about our experience; quite the opposite. We are thrilled with the final result and would definitely use them again. read more

Window World - San Diego - Windows Installation Near Me - San Marcos, California

Takes forever to get doors. I have waited over 7 weeks and still do not have an install date. Also I felt like they blamed me for the delay because one of my doors is oversized. I was told today because of this it has caused delay. I was not advised of this prior to purchase. I have paid almost $10,000.00 dollars and they cannot give me a date for install. read more

CONDENSATION ALL YEAR ESPECIALLY SUMMER AND WINTER We are very disappointed with window world product. The staff were nice but our windows continue to have condensation in the morning all year round even in summer time with zero visibility outside to look at our view. They replaced some but they still do the same. They keep saying it's normal for windows to have condensation like car windows which we never experienced even from our old windows. We talked to other window dealers and they said it's a lie that condensation is normal for new expensive windows. In the morning we can't see our outside view for hours until later when the sun melts the condensation especially during winter. It's a poor material even though it looks new. The refused to give another sets that does not have the same problem because they said we have to buy a new set and it's different color. We're stuck with this annoying problem for life and bad view unless we spend a lot again to replace it. I wish they would correct this. read more

Window World - San Diego - Today years later in August still worst condensation in the morning - Windows Installation Near Me - San Marcos, California

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They were very helpful in my choosing replacement windows with various options. They sent someone to take measurements, which was great. I think it would have helped them - and me - to also document what the replacements required in the very old house I have. This piece didn't happen. Nevertheless, there was a sincere desire on their part to get everything right and leave me a happy customer - which I am. I definitely recommend this company be in your 2 - 3 top vendors to evaluate. The quality of the windows is very good and the pricing is competitive and fair. read more

First off amazing prices, great staff, installer was awesome. I had 5 big windows installed took approx 4 weeks from start to finish. The installer was on time and did a fabulous job. Removed everything and hauling away. Can't wait till I get the last 5 windows. I got a quote from Home Depot and window world had better windows and 3,000 $ less... thank u for everything especially the installer read more

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The people at Window world are very kind and professional. They offer a good product at a decent price. The only thing I could fault them on is the fact they changed my appointment time twice before the technician was able to get out here read more

Will and his crew were friendly, fast and efficient. The new windows look great from the inside and out. Pricing was competitive and the lifetime warranty for the windows and screens add tremendous value and peace of mind. read more

Window World is fabulous! Art Galindo is professional and very thorough. A great company and a great team. Highly recommend choosing your windows through Window World. you won't be disappointed. read more

Window World - San Diego - Front window - Windows Installation Near Me - San Marcos, California

Jason the salesman. Polite and on time. Professional. Today Alex the installer. Polite and professional. Did an expert job of install. Cleanup was perfect. Highly recommend both young men. read more

This is an update to my previous review. Window World really stepped up and made things right. Thank you to Eli for his attention to my project. The quality of the window is fantastic and after Eli took care of things the window looks amazing. Thank you for taking good care of me. I would now recommend Window World. They stand by their service! read more

l absolutely love love my new entry door and Panoramic door from Window World KILLED IT. A huge thank you to Ariana, Andrea and Eli, the VP of Operations for making everything go so smoothly. Igor and sergey did a flawless installation. Their attention to detail, professionalism, and genuine care for customer satisfaction really stood out. They completely transformed the look and feel of my house. From the first consultation with Chuck to the final touches, they made sure everything was perfect. I couldn't be happier with the results and highly recommend Window World to anyone looking for quality craftsmanship and outstanding service! read more

Thank you, Art Galindo and everyone who helped with the installation of all our windows. Art was very kind, professional, hardworking, and did an excellent job. We truly appreciate his dedication, attention to detail, and the quality work he provided in installing our new windows. Thank you again for everything. read more

Their installation team was great to work with. They did a great job installing all the windows and doors. When we had some change to make, the coordinator took care of it. The product is really good quality. read more

After a slight scheduling glitch, the windows were installed within one day. They are wonderful and exactly what I needed. Chris the sales rep was very easy to work with. Installers were efficient. And cleaned up after themselves. read more

We were already happy with the purchase and installation of our windows and door about 2 years ago. This review is about the after sale service. I noticed one of the windows, the largest wasn't sliding as easy as it did when installed. I called and setup an appointment and they sent Tech Art G. Let me say first that before I retired I was a in home service tech manager for a company you all know with a large crew doing hundreds of in home calls each month. Art provided the level of service I expected from my tech's flawlessly. If I was still working I would have tried to hire him. He was on time, very friendly, knew the product well and efficient. He fixed the problem, educated me on maintenance and was out in less than 15 min. All at no charge. To me the sign of a good company is what happens after the sale. As advertised they really do stand behind their products, I did not ask him to stand on them however. Great job Glen D. Tina H. read more

Wow, that was fast! We requested service for our glass sliding patio door and even though they were booked a few weeks out, they squeezed us in. Our concern was a broken lock on the slider, but the receptionist heard our concerns and was able to schedule service that same week. We were very grateful. Window World has a great lifetime warranty, so if you're considering replacing or using them for new construction , don't hesitate to contact them. Art Galindo was the service technician assigned and he was on time, professional, friendly, and FAST. What a great representative for Window World, efficient, respectful and pleasant. Thanks, have a great day. read more

I had all new window installed back in 2021 through Window World San Diego. Recently, I had a sliding door seal break and I contacted WWSD. They made the replacement process so easy. Art G. & Art came out to replace the slider. They were beyond professional, cleaned up, and kept me up to date from arrival time to completion. read more

We had a broken window and I called Window World for a replacement. I left a voice message and then communicated with them via text. Today their installer, Art, came to install the replacement. He was timely, friendly and very efficient. He thoroughly cleaned up the mess and did it all in record time. Our experience with Window World has been great and we had a great experience with Art Galindo! Thank you! read more

Installation was fast and very good work. Be sure they take accurate measurements to avoid errors in their orders. Good communication read more

Window World has been the best decision since upgrading our windows. First off, their prices and customer service cant be beat! I had looked at several other companies and no one came even close to what they offered. The windows have made such a difference in regulating the heat in our home. Also, love that they include a lifetime warranty on their screens, with having cats it really comes in handy, especially with one that is constantly trying to escape. Art one of their service technicians was great at doing some of that service work and the windows look new again! read more

Received my window installation from Window World. My customer satisfaction representative was Jason, who initially visited and provided a quote for installing a total of 4 windows and 1 sliding door. I appreciate all the work put in to ensuring my windows look good. The installers; Will, Marco, Eddie & David were quick, courteous and cleaned up after themselves. Any issues I encountered I expressed, and they rectified as quickly as possible. I highly recommend you contacting Window World for new windows and you can't beat their warranty. If I had to provide any constructive criticism, I would say that it would have been beneficial to know that the framing of our windows was not straight, so we could have made a decision to have that fixed before installing the windows. Now the window looks uneven, but we will try to have it fixed externally so it looks cosmetically even and straight. read more

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we have our windows upgraded early this year. after a recommendation from one of our neighbors, we decided to go with them. the process went well from estimate, measurement and installation. the person that gave us an estimate was extremely professional and answered all our questions and didn't try to upsell their products nor pressure us to say yes at time the time he showed up. after my wife and I decided to go on with the window upgrade, they have somebody came to us and did the measurement that lasted about 15 mins. the installation was also breeze. 2 person came for installation and they were efficient that they were just after lunch. we are extremely satisfied with the whole process and we are able to open and close out windows without any issue and our house is definitely cooler. highly recommended with them. read more

Awesome Company i used them in the past and just had an other install this am as expected it went perfectly, the installation was perfection and the installers very professional I will use this company again for all my window needs in the future A special thank you to Mr BARRAGAN he was fast, clean and professional Thank you Janine read more

Window World - San Diego - Living room - Windows Installation Near Me - San Marcos, California

Scheduled a virtual appt. No one called or got in touch with me. TOTALLY unprofessional. Glad not to do business with them

Window world replaced our front windows about 15 months ago. They did an excellent job. About 2 months ago someone threw a rock in the window. I called Window World and they still had the measurements. Because of a warranty I didn't even know we had, they replaced the glass at a fraction of the cost. And it was done quick and smooth. Very professional. I highly recommend Window World for all your window needs. They go beyond good to great. Love this company. read more

Got all my windows and sliding doors replaced by Window World about seven years ago. I needed to get one of the sliding door screen replaced. Art was very good and quick in replacing the screen! Took just a few minutes and looks great. Thanks read more

Window installation not sealed correctly causing water leak and damage to bedroom where window was installed and mildew/mold damage to numerous items Having proof from plumbing and Restoration company There is no appointment made for June 11th and your company has already been out and is refusing to correct the situation stop lying and take responsibility for your poor installation read more

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Art Galindo - the service technician did a great job! He's been to our house twice to make repairs to our sliding screen door. He tried his best to make it right the first time but the slider was too worn out! He made it work temporarily and immediately got new one ordered for us! He brought the new one today and installed it - more importantly, he installed it and made absolutely sure it was adjusted and worked properly! The life time guarantee worked perfectly! Good value for the money! Thank you Art! Continue your kind and personalized service! read more

Art came and fixed our screen and our tracks and he was wonderful! Personable knowledgeable, very sweet gave us some helpful hints and even dressed well !! Art went above and beyond! And he was 100% on time. Communication was fabulous as well... thanks Art.!! read more

This company has what you call a Bone yard of leftover products that you can buy at discounted rates. I ended up finding a replacement screen door in their boneyard, and they came out and delivered it for me at a very reasonable price and I am so happy with the whole process thank you guys Looking to have a window done by them soon read more

Art Galindo showed up in a timely manner to address my concerns regarding my screen doors. He was efficient and thorough and knew exactly what the problem was and how to address it. I highly recommend Arts service through Window World he was respectful of my home in addition to doing an excellent job. Thank you Art! read more

Great and fast warranty fix. Came and fixed my screen door in 5 minutes . Great company

Window World doesn't match competitors prices, Rep will come in and tells you that they're the best price in town over the competition. Home Depot had them beat by almost 3k. Always get multiple bids. Don't believe the commission based sales rep. read more

I would DEFINITELY not recommend this company. On February 28, a Window World employee came out to measure a window that had a blown seal and needed to be replaced. Window World supposedly has lifetime replacement of their windows. As of today, August 5th, I still do not have this replacement window and am very tired of calling their office and getting the message that they will call me when it's ready to install! Over 5 months seems like plenty of time to get this done! read more

What a wonderful window company. We had all our windows replaced with them. High quality and beautiful! A scratch on a custom window ; they brought out a new one. They honor their word and their work. Always awesome friendly installers with good attitudes, so refreshing to hire the epitome of customer service! One of the service technicians, Art Galindo, works so efficiently and with an unbeatable attitude and work ethic! Thank You! read more

We recently contacted 3 companies to bid on a window replacement project for our home. We wanted to initially replace 3 windows to begin with and later all of the windows in our house that were showing signs of age. Window World won the bid on price and good references from our neighbors that replaced their windows with this company. Everything was going well up to the installation date. On that day they made a big mistake. The crew arrived on time removed my 3 old windows without checking that the new windows were ok. When they started the installation process they then noticed that one of the new windows was broken and had no choice but to install it that way because the old windows were destroyed during removal. I had to wait weeks with an installed broken window for a replacement window to arrive and that is simply not acceptable. Can you imagine if the new window was so broken that it couldn't be installed and my only choice would have been to have a hole on the side of my house for weeks while we waited for the replacement? Eventually the new window arrived and the replacement was completed with no further issue. I requested for somebody to call me to discuss why I should continue to use Window World for the 12 other windows + Kitchen glass door that I still need to replace but to this day, 3 weeks+ after I was assured that somebody would call me, nobody called. That tells me that they simply didn't care about my request that could have built up my confidence to continue with the project I was willing to talk to Window World about the issue and maybe hear some assurances that what happened during my initial 3 window installation wouldn't happen again but their refusal to call me back confirms that I should go ahead and finish the replacement of all the other windows in my house with another company. We will soon be calling company #2 that Window World beat during our initial bidding process to complete our window replacement process. I will again ask for this new company to install 3 windows and based on the performance of that installation continue on to install the rest. I hope Window World reads this review and fixes their quality issues for the benefit of their customers. read more

Art from Wondow world came to replace some rollers/wheels on my large window. He was very professional and gave me great tips regarding how to keep my windows opening/closing smoothly. read more

Had our brand new windows installed this morning and they are absolutely gorgeous. The install team was prompt, courteous and did great work. They even painted where the new frames didn't quite cover the old. We did have an issue with 2 issues being measured wrong, but it was an honest mistake and the problem is being handled as a rush. It would not affect my recommendation as we have been treated so well through the entire process. I'm especially happy with the privacy window we chose for the master bedroom. read more

Window World - San Diego - Privacy window in bedroom - Windows Installation Near Me - San Marcos, California

We had Will and his crew install our windows back in March. They did a fantastic job. Called recently with an issue with the sliding door, Art Galindo was able to help quickly and professionally at no extra cost. Glad we picked this company for our windows. read more

Great service. From placing the order with onsite sales to the installation the process was fantastic! The new window is beautiful. What a difference from the old window. The kitchen is much cooler when the sun beats on it compared to the old window. read more

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