This is the absolute worst thing we've ever paid for, it won't let us watch the one thing we signed up for on our smart TV. Last week, we finally got it to work on my laptop. It won't let us watch it on anything today. I Billion percent would not recommend Sling TV. read more

Do not use Sling. Sling is unreasonable. There are detailed overlapping channel line-ups and unless you try it, there is no way to know whether their apps on Roku and Firestick are usable. Nor can you evaluate stream quality, such as drop-outs and buffering delays. But you CAN NOT try Sling without a hefty fee. You can't try it even for just 12 hours for free. That, folks, is unreasonable. And for that reason I tell you to stay away from Sling. read more

I have wasted money replacing Multiple SlingTV ANYWHERE Devices that will not RECORD Local channels DVR after SlingTV last few "updates". Error: CAN NOT FIND HARD DRIVE. Wants you to ADD an EXTERNAL HDD when that is NOT AN OPTION of the ANYWHERE device. Sling/AirTV never active the USB port on the ANYWHERE device since it has an INTERNAL Hard drive All customer service in Philippines claim they have no supervisors or managers. All they know how to do is read the script on their computer. They have NO KNOWLEDGE of how the devices work if its not on their script and they DO NOT EVEN KNOW WHO THEY WORK FOR! They tell me to "call airtv" but they are so stupid that when I tell them that the number they gave me to call for AirTV is the EXACT number I am calling them on, they sound dumbfounded. Or that BOTH companies are owned by DirectTV / Echo? more than a DOZEN Telephone calls and CHAT calls. They all claim they send "problem" to "ENGINEERING" BUT NO ONE EVER HEARS BACK ANYTHING FROM THIS "ENGINEERING". PER HUNDREDS of post on google, Reddit and myself for TWO MONTHS! I have wasted my money purchasing NEW REPLACEMENT UNOPENED AirTV ANYWHERE devices and they ALL HAVE THE SAME EXACT PROBLEM!!! read more

Worst online service I have ever used!! Rip-off prices don't deliver what they promised.

This has been a god service. I was pleased. I rarely used customer service. They eliminated all 800 telephone nos. You can no longer talk to a human. I don't like it. read more

They don't deserve a star! They offer a free trial. BEWARE! It's only for new customers. If you have been a prior user, they switch you over to the re-subscription page and charge your card immediately! They don't even wait 24 Hrs. They will not Refund the $41.96 even if you never watched a program and cancelled within 4 days. Stay away. They are not professional. They tell me I can use the program till next month. I told them I already removed the app from my TV. This App has nothing that I want. Stay away!!! ProJoe1950 read more

Sling Tv with an LG TV is a total bust. As of now, the buffering death spiral has be going for 4 hours and 45 minutes. Don't pay for this shit. read more

terrible. was trying to sign up for another streaming service and some how got signed up for this. i tried to cancel my subscription the same day and went through the steps provided. for some reason, they did not cancel it and automatically added another package to my account. so i was then charged $50. i called and luckily got a refund (why i gave 2 stars instead of 1) but it seems like most of the time this is not the case, and they screw tons of people over. why i was lucky enough to get one i'm not sure. maybe because they AUTOMATICALLY added a new package to my account the i did not ask for. i have provided a screen shot of the email below where it says they automatically added another package to my account after trying to cancel. absolutely ridiculous. read more

Sling TV - "we will automatically be adding a new network to your package" - Television Service Providers Near Me - Fallbrook, California

the absolute worst streaming platform iv ever used! terrible quality, very grainy, randomly kicks you off constantly even with good internet connection. horrible customer service! nearly impossible to get a real person and not a bot. the DVR is extremely unreliable. sometimes your recordings record, often times they don't. when trying to cancel, it sends you in a "loop" and forces you to contact a "real person ". I would not pay $5 for this platform. DO NOT PURCHASE SLING! you WILL REGRET IT! read more

Signed up for 4 months to get the deal offered for shows and sports. Asked for my zip code and said I was in a region to get NFL games. Come Sunday I was not able to see 1 game. FRAUDULENT!!! Worse than that I was unable to get a refund of any sort. SLEEZY!!!! read more

Been having some technical issues lately but can't get any help. Spotty service, constantly freezes up or kicks out of channel. Have been trying to reach customer support for over a week. Chat agents are never available and phone is worse, give up on hold times after an hour or so. Mediocre streaming service and horrendous customer care. How they remain in business is a mystery! read more

TERRIBLE Customer Service! Zero stars from me as well! I canceled on the last day of my billing cycle so that I wouldn't be charged for another month and they charged my credit card on the same day anyway! Super confusing on the back end as to when you have to cancel. Spent 45 minutes on the phone with Customer Service and they said I needed to cancel it earlier in the morning before my card was charged even though it doesn't state a time anywhere. They refuse to refund my credit card even though I haven't used the service and don't intend to for the next month! When I asked to speak to a supervisor, the CS rep said none were available and then she hung up on me. Awful business practices! Beware! read more

No easy human customer service. Service disappointing. I needed immediate response. Even this us a pain.

Tricked me into free 3 days I canceled in less than 12 hours yet they charged me one month to cancel. Lousy choices ,f1 sucks with them.thats all I wanted. They will not refund say they they are a service provider. Bad choice for tv provider. read more

If i could give less than 1 i would have done it. They have not updated any programs since the last 15 days and we continue to pay for the service. The customer service numbers online keep showing are cancelled and there is no way to really resolve the issue. read more

Service is very poor and be careful. In my experience the service would not allow me to sign up without an add on that I did not want. I tried customer service but couldn't get help and I tried the chat and that did not work. The following day I tried again to obtain help and or a possible credit for the add on and they would not allow me to talk to a manager and no credit or refund was available and the customer service rep kept talking over me and would not help in anyway. Very poor service. Beware. read more

very expensive for a service with commercials I cancelled my account months ago and the charges continue would NEVER recommend sling read more

I've received the same message with a local channel for over two weeks. I called customer service, they said they are aware. I just want the service that I paid for in its entirety read more

Sling TV - Same error for over two weeks with a local channel. Customer service for Sling said they are aware of the issue - Television Service Providers Near Me - Fallbrook, California

Summary: Declining services, Increasing prices, Unauthorized charges. Stay away! When I first started using Sling, my monthly fee included stream of local network stations. That went away and the price increased. On January 5th of this year I canceled my service with Sling and received the email confirming the cancelation. I happened to catch a 'pending' charge for Sling in my checking account register on my bank's web site. I searched the transaction logs of my checking account and found that I was charged for April, May, and June. I spent quite a bit of time on a 'chat' session with a customer service person. I was fed a BS line that I had utilized the service in April, which I KNEW was not true. When I pressed and demanded details of the usage, such as the IP address of the end user, that discussion ended quickly. I demanded a full refund of the three months of charges that I had amassed that was done without my authorization. After quite a bit of insistence I was told that they would only refund me the amount 'pending' on my checking account. The next day, today, I had to search for a customer service phone number as the web site indicated the there wasn't anyone available by phone. Once I made contact, the conversation was quite simple. They would ONLY refund the current charge and nothing else even through the charges were not authorized. I'm going to my bank to dispute the charges and attempt to get my money back. Stay away from this 'service'! read more

do not sign up with them, they charged me when still on their free trial and have cancelled all their phone numbers. will have to dispute the charge with my credit card, read more

I ordered sling tv last night to watch the game but as the game kept playing it kept cutting out and going black screen, I try to communticate with person last night to cancel it and get a refund and I just got a computer bot and now that I am able to talk to someone this morning now I have watched it for over 7 hours which is not the truth and their not wanting to wanting to refund me my money, If I was you I would not trust this service because it is not dependable I have google fiber internet and never had a issue with any other streaming device. Sling is not dependable and is a very bad service and poor customer service. read more

Horrible policy . Their refund terms and conditions are the worst . You will be charged even for not using services as they forget to cancel or it could be a system error.. and for their mistake you will be charged .. no refunds when you notify them .. just spoke with one of the agent through phone .. read more

Experienced an outage of service Wednesday and Thursday in May. Called customer service and they stated that it's nothing they can do about a adjusting my bill for next. They suck as a company they don't value their customers at all so don't believe that. All they do is value your money every month time find a new service. read more

Sling TV is the pits. cancelled two days after subscribing because of false information given. they would not refund because it was more than 24 hours. read more

Don't expect to get anything accomplished with customer service. You can barely understand them. I just wasted one hour on the phone. They will bill you incorrectly and not credit you back. Basically, scam you! They talk in circles if you have a dispute and won't connect you to a manager when you ask. Hate to even give it one star! read more

Think twice before signing up for a trial subscription. When I tried to cancel after a month, it wouldn't go through on the website. So I had to call support, which took a while to find, and then had to wait on hold. Total 30 minutes just to cancel. read more

just say no to this over priced service. the forty dollars lures you in and they keep offering upgrades....next thing you know...it's a cable bill all over again. only it's online. just say no !!!! read more

Worst customer service EVER. If you sign up for service they will randomly cancel your service and they won't even issue a refund--employee laughed at that. Who hires a person like that??? Stay away from this company. Lastly, the sports package really has very few options available read more

I've spent 2 weeks without the DVR portion of my subscription. I have called repeatedly about the issue and have been told over and over "We are working on it" The last call I asked for a supervisor. I was told there is no supervisor. I asked if a supervisor could return my call, I was told "No". I asked that my subscription be cancelled and a refund for the remainder of the month. I was told "No we do not do refunds". I have filed a dispute with my credit card and got my refund. There is something very wrong with a company that does not have a person in charge to answer questions. These are very shady business practices. Beware! read more

Unauthorized charged to plan and refused to refund due to billing system. I subscribed with Blue plan and charged with Orange + Blue, when I called customer service and agent told me due to billing system they can't refund. Bad service read more

I have been having issues with buffering on my Sling TV for a while now. Reached out to sling, they were not able to address the issue and I was told that they will not give any credits because you pre-pay for the service. I cannot believe that a company would actually lose a client when they are not providing the service that you paid for. read more

I purchased the one year subscription because it saved me some money but a new TV service came in my area so I only had it for two months and when I went to cancel for the remainder to be refunded to me, they told me they don't give refunds. Don't get stuck. Don't do any more than month-to-month or you'll get screwed like I did! read more

My sling TV stopped working in December. I could never contact any live support persons. Their Chat-bots would have me do the same trouble shooting over & over. Then, after a period of time, I would be disconnected & have to start over. It was so frustrating, I gave up. I cancelled my subscription & filed a complaint with the FCC. read more

Absolutely the worst ! Purchased orange and blue package with a representative on the phone, they charged my credit card for the package, no blue package despite paying for it. They can't figure it out, have spent over two hours on the phone, no one knows why and I couldn't watch football when I specifically added the blue package with red zone to do so. The representative is in some other country, could barely understand either of the two I spoke with and they are stupid as they come about knowing anything. The last guy told me that in 3 days I will get an email. Meanwhile they took 69.99 of my money with no service for what I paid for. read more

Sling TV is constantly restarting sports with minutes left in the game. Very frustrating. It freezes all the time. The online chat is not helpful. read more

Sling TV is a rip off. We signed up for their blue package for $40 month. After a few weeks, not only they raised the monthly payments to $45/month without notifying us, but also almost all the local channels disappeared from the options list. No real person in their company to contact, and no way to figure out why list of channel options changed!! They keep advertising for $40/month! Bad business. read more

i contacted sling customer service via chat expressed my issue and explained before I contacted them I did everything to solve my problem, I was told to unplug my tv ad re-plug it in in 10 sec. it did not work and they had no idea of what to do so it was passed to their engineers. I was told to see if my channels are working. I was not offered a callback or a follow up just keep checking. Very poor customer service. I admit it is rare when a problem occurs with them but when it does they need to respond not to tell you to keep checking. read more

ZERO STARS someone set up a account and used my card with out me knowing I finally caught it a year later contacted them said I don't have an account I didn't set up an account. I would like a refund on the over 100s of dollars that y'all have been charging me for a year and they said they couldn't do it that they could only refund me the $11 that they just charged me, I asked if I could speak to a supervisor or somebody else and they said no no one else will refund you your money for the past year that we have been charging you and she said when you created the account you read the terms I said, I did not create the account !!! read more

I cancelled in the middle of the billing service. Sling would refund the unused prepaid service. I am trying to think of another company that does not refund unused services. read more

Sling has the absolute worst customer service imaginable. You may think you've dealt with bad customer service but you haven't. These folks literally do not care whether or not you do business with them. It almost makes paying Comcast an extra $100 per month worth it. read more