I like the channels, but almost every morning the signal goes out for about an hour or so, even though I still get Prime and Netflix. They must have a weak signal. So every day I'm paying for service I don't get. Nice business model! I'm looking to switch to a more reliable service. read more

Horrible service. Terrible customer service. Will never use again Requested a refund numerous times and was told no read more

Sling has worked well for me (20 yrs on). I have not experienced a need for customer service.

Sling has been great to us we can stream everything we would like to view from YouTube to HBOMax, AppleTV etc. we have not had one day where there were any interruptions due to weather or poor streaming. We have built in ROKU 65 inch TV. read more

So I have had no problem with my Sling account until the last week. It will only connect to one Rouku and then when I try to sign in on my account, it says there is an error. Anyone know what is going on? Is there a number that I can call? read more

I'm so very sorry Sling. I'm not going to let Yelp protect Peacock streaming channel. I want everyone to know that I've subscribed to a few streaming channels and Never, have I ever, had issues like with Peacock. O don't think that I even hit the ," Annual one time fee" box. They assigned that to me. After an hour of thinking I had paid for the monthly service, I was emailed that $79.99 was deducted from my account. I tried Everything to get a customer service phone number, but instead I was directed to a third party Indian company who tried fiercely to charge a $25 service fee to refund my $79.99. You can't just cancel either. Peacock has it in writing that they refuse to refund our money. There are no phone numbers, no live agents, no American workers, not even their bots answer simple questions. Peacock is a nightmare and I'm giving out my log in info. Read this please, and pass it on. Peacock is the very worst! Ol read more

I signed up for the Blue Sling package yesterday. I was supposed to get 3 local channels, FOX, ABC, and NBC, according to my zip code in Atlanta. However, I did not get them. Their contact phone number is disconnected, and their chat is worthless. Spent two hours trying to reach a person. After going through a worthless chat, I finally got someone. I asked for a full refund because I was not getting what I was told I was getting. I had service for less than 24 hours and was told that because I watched it for 4 hours and 21 minutes, I was not eligible for a refund. $49.99 wasted, What a scam. read more

Don't even think about using this service. They advertise certain channels and when you pay and look for those channels they are nowhere to be found. No live agent, and no refund regardless of the reason .. I have seen other complaint about this same issue. I wish I would have checked this before. No idea why the BBB hasn't done anything about this read more

buyer beware..... worst customer experience. they downgraded customer experience and support. you cannot speak to a support tech on the phone... you have to search for an AI chat which is worthless. ...scripted infonite loop doesn't resolve any problems. the blue plan says 50 hours of DVR included in monthly $49.99.... not true. they updated app and ever since the stats of d r hours used are transposed.... I have 7 hours of recordings but stats in dvr settings shows I have 50 hours used. I have reported issue 5 times and scripted loop of AI chat worthless not resolving. they can't communicate with ypu as a paying customer no ticket logging in issue ...instead falls into black hole absolutely zero accountability. programming amd commercials are inappropriate for family watching. read more

Can't contact a live person ever....price has gone up from 20 to 50 a month for the same old reruns of shows.... channels have been removed so it no longer offers as many channels now several I use to get in the blue package are add one for a extra 10a mo. So not worth it read more

I signed up for Sling for mostly the sports channels only to find out that half the sports I wanted to watch was blackout, so I couldn't watch them anyway. I had Sling in the past so I signed up for 3 months for $115. However, after learning that I can't watch most of the teams I wanted to watch, I requested a refund. I've had the app for 8 days and have logged, according to them, 10+ hours of viewing so they say they can't provide me a refund for the 10 weeks I don't watch to watch it. That's BS. If I had known I couldn't watch half the sports I wanted to, I would've never signed up. I guess all I can do now is CANCEL at the end of my period and never sign up with them again. They don't care about their customers. Just another company looking to make money. read more

Sling TV no longer offers customer service with a live person. I tried using a chat bot, but it would not work for me. It's just like at the supermarket when they ask people to do their own checking out so that they can save the expense of their employee doing it, basically having us do our own "work", without being paid for it! Very, very frustrating! read more

I haven't had a problem until recently but for some reason their phone number is no good anymore. And I refuse to pay $50 a month to somebody that doesn't have a phone number read more

Sling support is nonexistent. You cannot speak with a person. The chat bot is worthless. I would not recommend becoming a SlingTV subscriber. When you need help, and you will eventually, you are on your own. Absolute terrible service provider. read more

Not user friendly. Too many streaming services out there for them to have such crummy service.

Simply tried to re-subscribe (give them money) for the football season. System kept telling me it couldn't process my request. They have no human cust svc anymore, & the chatbot can't do a thing, so someone else will be getting my subscription money. AI may take our jobs, but it can't do our jobs read more

Be available to speak to customers. Stop raising prices without being available. The value without help is useless. Will cancel today.

I have been trying for a year to have this company to stop changing my shows mid stream ! You can't speak to a human - and after one hour and a half - I get the same nonspeaking English fuck - for theTHIRD time to tell me to cancel my subscription deal read more

I signed up for their one day trial. I was billed for that day and for the entire next month. When I contacted their chat agent they said they could not refund the month because I had already used almost three hours (even though I had paid fir 24 hours). And no escalation for resolution. read more

horrible customer service with subpar service. unwilling to listen to customers concerns siting poorly worded and misguiding terms of service. read more

Bought a blue+orange subscription to watch NFL games. Turns out I can't evan watch the games and you can't speak to a human rep. what a scam! read more

can't use it / app won't open to the service I paid for ... the chat bot said there was no record of my purchase and I copy pasted the receipt from Apple Pay into the conversation then it said I SEE sent me back to the sorry we can't help you and survey etc... it's a scam read more

All listed phone numbers to be able to reach a real person are no longer working! This is such bad service! They just raised their prices starting in January and I wanted to ask someone by phone about my service and every single phone number I was given has been taken out of service! This is definitely not good customer service it's ridiculous and I am so frustrated and disappointed with them right now! read more

I'm fed up with the rapidly escalating cost of cable and have been experimenting with streaming TV services on a single television as a prelude to completely cutting the cable cord. Sling TV ain't it. Although easy to install on my Amazon Fire Stick, the service is balky and unreliable resulting in excessive buffering and poor imaging. And there's really nothing to say about their disappearing act "customer service" which is simply nonexistent. Before I move on to YouTube TV, I downloaded Xfinity Stream which is free under my current cable contract and found the interface workable but far more primitive than the standard cable version and clearly not sophisticated enough to keep me under Comcast's "raise rates at will" jackboot. I'll let you know what I find. One star. read more

Several months ago I bought a subscription so I could watch the World Series. I set reminders for me to cancel all over the place, and I DEFINITELY CANCELLED ON TIME so that I would not be charged again. I kept my response from Sling showing I'd cancelled, thank God. Then Sling charged me $85.99 for another two months. I contacted my credit card company and it finally got resolved, the credit card company refunded my $85.99, Sling is a RIP-OFF!!!!!! They pull this crap knowing some people will ever know they got cheated. PLEASE do not give these crooks your business. read more

What the heck is going on? I paid for TV waited all day for the ball game to go on and this is what I get. Unbelievable and then there's no 800 number that's working or any contact number that's working now. I get it. I guess I need to call PayPal and cancel everything, this is crazy. This is a scam. Everyone don't waste your energy... read more

Sling TV - What the heck? - Television Service Providers Near Me - Fallbrook, California

Sling TV does not have customer service, other than an AI chatbot that dropped out of school in the second grade. There was an 888 number, but that is no longer in service. When the service fails, in my case there is a hangup in the app, its service and payment recognition system, its back systems, about account status, well: YOU. ARE. ON. YOUR. OWN. My conclusion: Echostar is pumping Sling's net by a combination of gassing streaming revenue while cutting attendant customer service. Echostar is scaling its Sling subsidiary by zeroing out interaction with its customers, AKA, human beings. read more

Basically it just sucks. The promote day pass games for whatever game, but you pay for the pass and it is not the game as advertised. The paid version is clunky and had errors. I have the premium version and still can't watch the football game for which I have paid. If there is a customer support number, finding it is like pulling teeth. The help articles did resolve my issue. Cancelling service. read more

I've had long for years, great service very few issues ever, plus affordable. Give it a try

Shameful!!! I canceled my service and they restarted it and charged me anyway. They no longer have a customer service number, so that you can speak with a human being. After much searching, I finally was directed to a chat rep, who said they don't give refunds! Shady with a capital S! I will never, ever do business with them again. Be warned if you are considering their service. read more

Can't get in touch with customer service. Have tried 4 different numbers listed on line and it says they are no longer in service. I'm trying to reset my password so I can sign in to cancel subscription but I never receive my reset email! read more

If I could give a minus, I would. Every number given to call and you get a message that the number is no longer in service. And if you go to their website and try to cancel, forget it! If you can't remember your password, they'll supposedly send you a code to reset, but they never send it. This makes it nearly impossible to cancel. Then, they will ask for the last 4 numbers on the card you used to subscribe. And, of course, they say that is wrong, too, even though YOU'VE JUST BEEN CHARGED FOR THE SECOND TIME!!! So, now, the only solution I can see is to cancel my card and get a completely new number, which is highly inconvenient as is this conversation, but you need to know that if you sign up with these people... Good luck! read more

Great price for select channel package but lots of quality issues. I have several streaming apps and Sling is the only one that buffers constantly, freezes and then goes black, and I have to delete the app on my TV at least once a week and reinstall it, which sometimes works to fix the issues. When I call in to get tech support, it's first if all difficult to connect with a live person, and when I do, they just want me to reboot my modem and router, which I've already done at that point and doesn't fix the problem anyway, and then the only solution they have to offer is to delete the app and reinstall it, which I also had already done before calling. Really poor service, but the price is good. read more

network error,only sling, get a chat bot of course wanting a credit card number, nf,amazon ,all work fix -sling has gotten horrible can't talk to a person time to go and prices are as bad as you tube can not rate lower than 1 star read more

I created an account online on 1/13/24 to watch the NFL playoff games. A couple of minutes into the first game (Browns vs Texans 2024) the volume went out. I spent an hour trying to get the volume back. The chat dept didn't fix the problem. Now 2 hours in missing game. The next day I called customer service to get a refund because the problem wasn't fixed. They do not offer refunds! Ha! 2 days into service 1/15/24. Youtube Tv, Hulu, Prime Video, Peacock and every other video I played worked good with video. I'd say sling is a scam and customer service has no care in the world to honor their service/product to the customer. read more

I started a Sling TV subscription one month ago. The first month cost $35, and subsequent months were to be auto-renewed at $40 per month. This morning Sling TV charged my credit card $45 instead of $40, and they are refusing to refund the $5 difference. Today I have tried to work with Sling TV via their online chat service, and I have spoken with multiple call representatives. They told me that my service area--San Francisco, CA--has extra channels, so my service costs an extra $5 per month. I explained that the My Account section of their website lists $40 as the cost of my service. I explained that there is no mention of $5 for extra channels. I told them that I was looking at the $40 cost in real time while talking with them on the phone. I also told them that I could send them a photo of my computer screen that showed the $40 charge listed on My Account. They told me that the $40 listing was probably due to a software mistake and said they would report the issue to engineering. They also insisted that the correct price was $45 and told me that they could not refund the $5 difference. They said that I could not talk with a supervisor who might help me. They said that they could not connect me to someone at a higher corporate level who would have the authority to the mistake. Essentially, I was told that they were going to keep the extra $5, and there was nothing that they or I could do about it. Charging $5 over the $40 service cost that is clearly listed on their on website is fraudulent. I wonder how many other customers are being overcharged in a similar fashion. read more

This app sucks if you need customer service for issues other than the most common ones. Thebots dont understand complex issues and live chat is useless as the choices given to select from do not apply to your issue so you can go no further getting help. You cant reach a live agent because Sling TV has disabled all of their phone numbers.Im going to drop Sling and stream from a better source. read more

I sign up for sling on 09/08/2024 and decided to cancel on 09/08/2024, roughly 3 hours later I decided to cancel. (I just didn't like the lay out, and the flow of finding the channels). So, I contacted CS via chat to cancel and apparently the statement cancel anytime is meaningless, let me explain, I was told via chat that I can cancel, but I still have to pay through 09/08, unclear of the year, so I ask what year, and they stated 09/08/2025 and to enjoy Sling. It will be very hard to enjoy something when you feel that you have gotten rip off! Unable to find a good custom service telephone number to talk to a human. (And I wonder Why?) Wow...Never again!!!! I thought Sling was on the up and up....Wrong! Very Unethical business practices from what I experience! So, I join the 1 star review club, just as many has done. Folks, please do your due diligence! WAKE UP MANAGEMENT! When you see that your clients are not happy in your product, then maybe it's time to rethink the plan!..., or perhaps maybe it's time get NEW Management! read more

No longer a way to contact a live customer service live person. I have a issue with my account and am unable to resolve it due to Sling TV AI not having a response to my issue. Every phone number list under their name is now not working as refers you to the help on their website. I have taken their survey and asked to be contacted several times now without a response. I paused my account and I want to be able to switch plans without being charged for blue and orange when I start up the account that is currently paused. A company that has no respect for their customer's is a issue. read more

I canceled through app within minutes of starting service. I saw that I was still being charged 35 a month and attempted for over an hour to contact someone other than a robot with customer service. I was told they absolutely do not issue any kind of refunds and that I was going to be charged again because it was a week over my last payment date. DO NOT SIGN UP WITH SL ING!! read more