1. Experience Audio Video

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Orange, CA

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Experience Audio Video

4.8 (21 reviews)
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Services - Experience Audio Video

Home theater calibration

Home system automation

Experience Audio Video Photos

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1 month ago

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2 years ago

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4 years ago

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Heather C.

Thank you so much…we enjoyed working with you!

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3 years ago

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Heather C.

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4 years ago

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Heather C.

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4 years ago

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Heather C.

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7 years ago

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7 years ago

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Heather C.

Thank you Kevin. It means a lot to us.

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8 years ago

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8 years ago

The guys did a great job - very professional. They continue to offer support even after everything is installed.

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8 years ago

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8 years ago

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9 years ago

I worked with EAV to upgrade an existing home system. I am happy with the upgrade, and I appreciated their job. Professional and reliable.

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Review Highlights - Experience Audio Video

“It ended up being a simple fix which is exactly what Desirae tried to lead me through over the phone, my bad.”

Mentioned in 3 reviews

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New Electronics Communication - Professional CCTV installation at warehouse

New Electronics Communication

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Fantastic crew , they were under pressure to do the job in one afternoon before my flight out. The…read morejob was installing 8 dual cams to an NVR all exterior by replacing an outdated POE system. And they did everything perfectly and efficiently even uncovered issues with my stucco. They even had special adapters to account for the difference in the gauge of my burial rated Ethernet cable. 2-3 weeks post install everything works perfect except one camera which the main boss is coming back to sort out. Use these guys. They are quick efficient knowledgeable and nice.

I can't recommend New Electronics Communications enough! I originally went with a different…read moreelectrician who completely misunderstood my request. They quoted me $275, but when the technician arrived, he realized the job actually involved installing a new bathroom fan/light combo (which needed proper ventilation out of the house), not just replacing an existing one. They suddenly raised the quote to $600 on the spot, which was really frustrating and stressful. After asking for a refund, I called New Electronics Communications the same day -- and to my amazement, they were able to schedule me immediately! The technician arrived right on time, was professional, polite, and very clean with his work. He did the installation exactly how I wanted it, for only $350, and everything looks and works perfectly. They not only saved me a ton of time and money but also spared me so much stress -- especially since I had already taken my dogs to daycare, expecting the job to get done that day. I'm just really grateful for their responsiveness, honesty, and quality work. If you're looking for reliable, fair, and fast electrical work, don't hesitate -- call New Electronics Communications!

TCI Security Cameras - EYEMAX HD 8MP 4K Security Camera - Starlight Night Vision - True WDR - Tripwire Detection - Active Human Detection - Smartphone Alerts

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If you're looking for a professional business to install security cameras around your house and…read moreproperty , grab a pencil and write this phone number down +1 (562) 922-3497 That's what I did. Here's what happened. I called Bobby at a company called : TCI Security Cameras at +1 (562) 922-3497 He returned my call within a few hours and scheduled an in home appointment for the following morning. Bobby is not only a personable, pleasant young man to work with, he is also extremely knowledgeable when it comes to security cameras I price checked his bid with three other competitors and his price was right in the middle of the others who supplied a quote. I awarded Bobby and his crew the job; Bobby showed up with one helper within the week and completed the entire installation in one day My Rating......A++. I wish you good luck finding someone better. JF

10/10!! the BEST camera installation you can ever find in the OC/LA area!…read more I can't say enough good things about TCI! We were looking around for a security camera installer and stumbled upon their fantastic reviews on Yelp and Google and they did not disappoint! I gave them a call and they came the same following week! We had 8 CCTV cameras installed, and the quality of both the equipment and the installation is high quality and truly top-notch. What impressed me most was the speed and professionalism. They got all 8 cameras installed and set up within 4 hours!! The last place that did my installation took almost a week to complete lol. Pricing is fair, you get what you pay for! Bobby handled our install, and he was absolutely knowledgeable and professional from start to finish. He clearly knew his stuff and made the whole process smooth and easy! 1000% would recommend to everyone looking for reliable, high-quality camera installation. Again THANKKK YOU Bobby + the TCI team!

Bay Alarm Company

Bay Alarm Company

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Our company was experiencing some real hardships with the previous alarm company (who will go…read moreunnamed). Everything from the contract term and renewal to the quality of service to the monitoring costs for the fire and burglary services. We went looking for a better all-in-one option and contacted several companies: JMG, ADT, Everon, SSD Systems and Viviant. It wasn't until I spoke with Ian Pfitzer-Ortiz in their commercial sales department that I really started to find a solution. Ian came out to the office and did a thorough inspection, learned that we had an existing system that we owned - so theoretically should have been an easy take over from the previous company. However, easy it was not. The control panel had several "lock out codes" from the previous company - preventing it from properly communicating with the central station. Then the mobile application wasn't notifying management of events (arms, disarms, troubles and alarms), like it had previously. We contacted the Bay Alarm service department and they were unable to resolve the issue over the phone. So, they sent service technician Freddy Medina to troubleshoot on site. He got on the phone with his programming department and they explored multiple theories of why the system wasn't properly working. At the end of the day, after teleconferencing with the panel's manufacturer and the previous alarm company, Freddy and his service team were able to resolve the issue. Everything is working properly and Bay Alarm did what was needed to find a solution. It means a lot when a company goes the extra mile to fix a problem that they didn't create - just to ensure customer satisfaction! Thank you Ian for taking the time to properly represent Bay Alarm and their services and thank you Freddy, for being the face of the customer service for Bay Alarm - with the patience and tenacity to get the job done right! Now, Bay Alarm services our burglary alarm system and when our contract with the "other" company is up in December - they will take over that system too. Kudos to the Orange County Sales and Service team for a job well done! We recommend Bay Alarm for all your residential and commercial security needs. (No, I was not compensated for this review. We just believe in passing along good news and good companies when they do the right thing!) They even have the right company colors! :)

Very poor service request handling. Our fire panel has had an error(s) message for months and they…read morenever resolved or cleared the issue. We had also advised that some interior alarms did not announce in several units during an event and asked for them to come up with a solution to repair the issue. Nothing was ever resolved with nor did they provide any follow up response / solution. Also, they're unaware of the password for the panel to even work on it. So their only solution is to replace their panel with a new one. It is not recommend to use this particular location or even the company if this is how they handle a multi unit complex. We have no confidence at all and if zero stars could be given, then that would be their rating.

Smartology

Smartology

(58 reviews)

They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.

I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.

Experience Audio Video - hometheatreinstallation - Updated October 2026

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