I had an amazing experience! The quality of work exceeded my expectations. Overall, I couldn't be happier with the entire experience and would highly recommend Home Tech Expert to anyone looking for excellent service and top-quality work. read more

Home Tech Expert - Amazing work! - Home Automation Near Me

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I'm so glad I found Wil Vitela from Home Tech Expert to mount our 77" Sony OLED 4K TV and install our Sonos sound bar and subwoofer, and he did an amazing job. What's great is that Wil gave us a price for everything so we wouldn't have to buy the equipment elsewhere. Everything came out super clean, organized, and professionally done. You can tell Wil knows his stuff! All wires were hidden in wall and everything was perfectly lined up and leveled. The whole setup looks great and the Sonos bar gave the whole sound gave it a much fuller experience. Wil is really easy to work with, friendly, positive, and professional the entire time. I'd definitely recommend him to anyone looking for a quality TV and audio installation. Couldn't be happier with how everything turned out. read more

Home Tech Expert - Sony 77" OLED 4k with a Sonos Soundbar - Home Automation Near Me

Home Tech Expert did not complete the project I hired them for an owes money. Wil Vitela of Home Tech Expert has also cheated me and my family. I hired him thinking I'll help a small business owner instead of BestBuy. I trusted him due to his connection with a real estate networking group out of Brea. He has put me and my family at risk by not finishing the installation of the internet networking equipment that I had purchased. Over $700 that he owes me and the hassle of chasing him down. HPlease don't put yourself into that situation. Here are some pics of messages between us with proof. Also please read some reviews where he has don't this to other people, I didn't bother doing that. How can he sleep at night. read more

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I had a very disappointing experience with Will. He comes across as rude and seems focused primarily on wealthy, white-collar clients in Orange County. It felt like his approach was geared toward upselling high-end products, possibly with incentives or kickbacks, rather than genuinely prioritizing customer needs. Communication was extremely frustrating. I had to reach out around 20 times before finally getting a response, which is unacceptable for any professional service. He also advertises a "lifetime warranty" on certain products, but the follow-through is severely lacking. Getting support or replacements for faulty equipment has been incredibly difficult--honestly, it felt more frustrating than waiting in line at the DMV. Overall, I would not recommend his services based on my experience. read more

Since Will wants to play victim I'm posting more than 2 years of me attempting to contact him to replace a faulty speaker. For someone that owns his own business you'd think customer service would be a point or emphasis. I'll let the world be the judge of Will and his outstanding communication. I acknowledged his labor rate and he continued to respond with his snarky demeanor as if he's too good to drive from OC to Chino. Will you are a class act. I hope you sleep well at night. read more

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Wil came to do a small job for me. He needed to buy a doorbell and was going to come back to install it. I gave him $150 for the job and he completely ghosted me. All over $150. It looks like I was lucky though - at least it wasn't thousands like he stole from others. read more

Reported to police for scamming us. Warning anyone wanting to use Wil Vitela the owner should not pay any amount upfront. Require all materials and labor to be paid upon job completion. Wil does good work and you won't be disappointed but he's not ethical and responsible with money management. When paying, do not pay with Zelle, only credit card. Zelle has no recourse to get money back, credit cards do. read more

Wil has turned into a THIEF. Im so embarassed to have recommended him within my community and to many friends. He is very popular on the Placenita buzz and Yorba Linda buzz. I have hired Wil over 5 times - ring cameras, wifi upgrades, 7 apple TV's, 2 84 inch TVs and hanging TV's that I purchased etc. He was always very hard to schedule with but his work was professional, he knew his stuff and clean. He always required a upfront payment for equipment since he is small business (1 man shop), so I thought nothing about sending him money in advance for the purchase of my 3rd 84 inch tv and Sonos sound bar from him. Well this time he has taken my 4k and ghosted me. He has also blocked me from all his social media so I cannot make negative comments. He promotes himself on his website to be in relationships with all the Chamber of Commerce for Brea, Placentia and Yorba Linda but after a few phone calls with each of these cities - I found out he is no longer supported due to problems reported such as mine. I never came on to read the other negative yelp reviews since I had used him almost yearly since 2022, so I was shocked to see that he has done this to other people!!! I dont know why he became a theif but it is a trend. Do not support this business and no wonder why he stopped used Venmo and now uses zelle, because you cannot file a claim to get your money back. WIL YOU ARE A DISHONEST PERSON AND KARMA WILL GET YOU! And while I wait for Karma to get you, I will call everyone I know to make sure you do not do this to any other family. read more

Wil Vitela is a lying thief, give him money at your own risk. I've previously used Wil twice and both times given him money up front for TV/Stereo/Misc. equipment projects (with the first job exceeding $5,000). So, I didn't think anything of it when I went to use Wil again for a job of approx. $7,000 of value. Well, this time Wil delivered the stereo equipment within a couple of weeks then mysteriously went silent on the +$4,000 for the 85" Samsung Frame TV and other misc. items that were never delivered. Wil would not reply for a couple of weeks then have excuses about being out of town (probably with the $4,000 he stole from my family) or that he would stop by later in the week - and of course ghost those appointments as well. He will not return text messages, voice mails, or website messages. Wil even went as far as blocking my ip address from his website to schedule appointments or send him messages asking for repayment. He actually blocked me from his website for having the nerve to ask for the $4,000 he stole from my family. The "Home Tech Expert" in action using technology to run and hide from being a dirty rotten thief. I can't wait to see the lies in his response. Something similar to his other bad reviews (with a couple other people who say he has stolen thousands of dollars from them - which I certainly believe) where he says he has been in business since 1992 blah blah blah and look at all his 5-star reviews. Well, I was once one of those customers that Wil did good work for...until he stole $4,000 from my family. Hire him at your own risk. See you in court Wil Vitela, thief. Oh right, you probably won't show up for that either. Good thing I have the text messages where you admitted to not delivering the TV along with the Invoice and Zelle transactions etc. (don't Zelle this thief 1 penny - no recourse). Once a lying thief, always a lying thief. Beware potential customers!!! read more

Just came across the owner's response to my message and he's a filthy liar. Came to my house and disconnected everything, saying he would be back the next day with the equipment/ supplies he needed. The rush on my end was because my son was coming home from six months in the hospital for a bone marrows transplant and I wanted to make sure we had good internet for his PS5. This guy never comes back, never returns a call and gives me zero explanation- leaving us hanging with no tv or internet. I told him about the situation with my son so he was very well aware. Terrible lack of communication and totally unprofessional. read more

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My wifi mesh network was obsolete, I had the original Google WiFi from many years ago. It was prime day and I was seeing all these deals for new systems so I got on YouTube to see some reviews and I came across some Home Tech Expert videos, very knowledgeable and for some reason I trusted what he was saying, it is weird it felt comfortable. I saw that he was local in the next city over actually but he only serviced Orange County but I decided to take a chance and contacted him, even though he said he only does Orange County he took a chance and came out for an estimate. Came on a Sunday, I explained to him my situation and what I wanted and he knew exactly how to do it. Got me the estimate that Thursday and came back out the following Sunday and did the job. I had my wireless setup moved upstairs to a closet, switched out my old Google wifi mesh with the new eero pro 7, he hardwired an access point downstairs and he put another access point in my attic to feed my security camera systems. My speed and coverage are now amazing. If I did not already have a camera systems I would have had him set me up with a Ring system, he is very on point with that brand of that is what you are looking for. In any event thank you Will, you took a chance on my job and everyone is happy. read more

Home Tech Expert - New Eero Pro 7 installed by Will - Home Automation Near Me

We hired Wil for several projects. He installed the Ring system in our house in addition to the Eero Wi-Fi Mesh system. He did such a great job, we hired him to install a Ring system in our Son's house. Wil installed six Ring cameras in addition to installing two outside decorator lights. Wil provided detailed quotes, communicated the progress, and was flexible when we had changes. He completed the service we requested, and we are all happy with the results. He is professional, his pricing was reasonable, and he communicated regularly through text, emails, pictures, and phone calls. We will definitely use him for any future projects. read more

I gave Wil money up front to purchase and install two tv's. He was supposed to install on June 3, 2025. He did not show up and has not responded to any of my texts, emails, or phone calls for 8 months. He still has my money and I have no tv's. My kids and I had used Wil many times so I was comfortable giving him money up front. It's amazing that somebody would risk ruining their business for $9,000. I would have never thought that Wil was a thief and would steal from a family who has supported him for years. Pretty sad! read more

I cannot say enough amazing reviews about Wil! His knowledge and service is very supportive. He was able to come out and reconnect our ring doorbell, giving my mom a peace of mind. His guidance on all things technology runs smoothly is reassuring! Highly recommend his services. read more

I can't comment on the quality of his work, I'm sure it's great, but I unfortunately had the same experience mentioned in several other 1-star reviews: getting ghosted. I reached out to him for help mounting a TV. He seemed kind and responsive at first, and we agreed on a date and time. The morning of the appointment, I followed up to confirm. No response. I also tried calling, but he never picked up. No message, no explanation. I took time off work to be available for this appointment, which makes the lack of communication especially frustrating. If he wasn't interested or couldn't make it, a simple heads-up would have been appreciated. Reliability matters just as much as skill, and unfortunately, I didn't get either here. read more

Wow! Will is a true home technology expert! He set up our new TV so quickly and professionally. We are never going to use a handyman to do anything technical in our home ever again! He went above and beyond to set up our Apple TV and showed us all the tricks it could do - mind blowing!! Will is very knowledgeable and friendly. We're definitely going to have our internet boosters and our alarm system set up by him and his team. read more

Home Tech Expert - New TV set up. We chose not to have the chords hidden at this time. - Home Automation Near Me

Wil started out doing very well with my Sonos project. Because of that, I contracted with him to buy and install two new smart tv's. All of a sudden he was ghosting me. I texted and called and emailed from his website and it took weeks to get the first TV . All this time, he had my money. it has been nearly two months and I still don't have the second tv or wall mount bracket I paid him for and no contact with him for weeks. I have started a Venmo dispute to get back my money, but I would never hire him again read more

Amazing service I will recommend him to everyone I know, Will's fast and amazing service and the workmanship is flawless checkout pictures of before and after. read more

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Still waiting on our refund. Unfortunately it looks like we'll have to go to court to get our refund. This is the outcome I wasn't hoping for. Both Will and I are busy people we could avoid this mess, If He was a Man of his word and gave us our money back. Instead, He has reverted to being a thief and liar. What makes me more sad is to see a business like his end up like this. I love supporting small businesses and the fact that he's been around for so long is a testament to what he has been able to accomplish. His business name is on the line and he could salvage them if He just did what was right. read more

Home Tech Expert - Trying to get a straight answer on when my refund will be sent. - Home Automation Near Me

Wil did an amazing job on my wall. Explained everything clearly, and mounted my Sonos Arc and hid all the wires. He took his time to make sure everything was lined up and level, and is extremely knowledgeable in all things tech within your home. If you're looking for top quality work that everyone will continue to admire, I highly suggest going to Home Technology Experts. read more

Home Tech Expert - My white Sonos Arc mounted on the wall, no wires protruding anywhere. - Home Automation Near Me

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Will is the man!! I got on YELP like most of you reading this to have someone come out and mount my new 85" samsung 8k TV. This TV cost me a pretty penny and I did not want to have just anyone do the job, "you get what you pay for" as they say. Will's reviews are what attracted me to him so I reached out. His communication was great from the beginning. He was able to come out pretty quickly and set me up. We used a full motion TV mount he recommended for the monster of a TV we got. Which I love now, it is perfect for us. He was in and out pretty quickly and I had my sonos set up and he made sure all my features were right. I am using him from now on for my TV/electronics needs. He knows what he is doing and is very detailed, which told me he cares about what he does. Reach out to Will when you need your stuff set up right, he will not let you down. read more

Finally cut the cord. Wil was able to help me determine how to do it and better, how to set myself up for success. He handled 4 TV set ups and a complete transition from cable to streaming. He was patient and super helpful during the process. His communication, follow through and punctuality were spot on! I couldn't be happier with the service and education offered. Whatever your AV needs are- Home Technology Experts should be your first and only call. read more

Wil is it. The real deal. We are now getting our second home set up by HTE, and Wil does it all at the highest level. TV mounts, Cat6 wiring, wifi set up, security cameras and locks. Hard to find "the guy"....if you need home technology, he has been just that for us. read more

The home technology experts strike again. I have had this company install now 5 different TV's in 3 different homes. All different scenarios. This last time I had Will do a complete consult on my current services. I had 2 TV's installed along with a soundbar. And Hardlined both xbox 1 and Apple TV per the recommendation. By "cutting" the cable from your traditional cable options. I not only got a prestine install on 2 TV's . I am now going to be saving over $100 monthly on my TV bill!!!! We will also be having these guys come out and install home security, with a full Apple ecosystem very soon!! Thanks guys!! read more

Home Tech Expert - Beautiful install! With Apple TV per Will's recommendation.I will save $100 a month!! - Home Automation Near Me

Gave me advice to try a new router to improve my net before getting a cat6 drop. I did it and my internet is loads better. Great guy, he helped me save money. read more

Finding Home Technology Expert to install our state of the art WiFi and AV system in our new home in Newport Beach was a great find. Wil Vitela delivered the latest technology (SONY OLED, SONOS speakers, eero wifi, Yale digital locks, RING security, ecobee thermostat, ...) and he installed and integrated the entire system with white glove service. All of this at a fraction of the cost from other vendors. Better technology equals better costs. Wil is smart, honest and fun to work with. We expect to be a customer for many years as we expand our home automation. read more

Wil is an absolute pleasure to work with! He is knowledgeable. He is efficient. He is thoughtful, and he walks you through all of your options from beginning to end he wants you to be completely happy with the end product and will go above and beyond to make sure that happens. I will be referring Will and Home, technology experts to anyone that is looking to have, their TVs and sound systems installed! I could not be more happy with how my Samsung Frame & Sonos sound bar were installed! read more

Wil is the man! From the very beginning (when I requested a quote) to the very end of the job, he was professional, responsive, polite, respectful, and transparent. He told me exactly what the job would entail, how much it would cost, and kept me in the loop regarding progress. He did an AMAZING job installing a TV and soundbar in my outdoor covered patio. It wasn't an easy task because the TV and soundbar had to be wall mounted on stucco, but Wil did it right and made it look great. I would highly recommend him to anyone looking for a professional job for a great price. Like I told him, he will be my first call for similar projects moving forward. read more

Wil is a true professional and easy to talk to. You will definitely learn more about how and why things work how they do if you're interested. HTE transformed our old audio/video family room into a beautiful, discreet smart home indoors and out by blending multiple technologies to fit our needs. Our WiFi has never been faster for our many devices, including streaming and gaming. We'll end up saving money monthly from streaming what we actually watch and will no longer need to pay the astronomical bill for DirecTV, most channels that aren't ever even looked at! We'll definitely lean on HTE to continue improving our lives through technology. Hey Alexa, give HTE 5 stars! read more

I hired this company to mount my flatscreen without any visible wires and they did an excellent job. Communication was great and we are happy that we chose them to do the job. Will is extremely knowledgeable about home electronics and installation. Highly recommend and I am very particular. read more

Home Tech Expert - TV Before & After - Home Automation Near Me

We had a problem with our Ring Doorbell Pro and Wil volunteered immediately to come take a look and help diagnose the issue. He made a couple changes and the doorbell still wouldn't operate properly. So he spent over an hour on the phone with Ring to help facilitate our doorbell being replaced under warranty. Wil really stepped up and helped me get this figured out. He went above and beyond to help make sure our system is dialed in. I'd highly recommend Wil and hometechnologyexpert.com. read more

Just had a great experience with Will. He was able to pinpoint me needs within my budget and I'm so happy with my sound system! So knowledgeable and took his time to walk me through control settings to ensure I understood how to work the system. I would definitely recommend Will for your home electronics needs. read more

Will came it and crushed it. He always text an approx arrival time as well as when he arrived. I had already done research on what I wanted. He was able to make suggestions that helped make the system more efficient and functional. He installed a new video doorbell, cameras, and alarm system. Everything was professionally installed and he did everything he could to make the install as seamless as possible. He offered additional upgrades for my outdated audio and tv. He isn't the cheapest around, but you definitely get what you pay for. During and after the install, Will has been great about answering tech questions regarding the use of the new system as well as other usage questions. Highly recommend. read more

Wil was great to work with during the initial visit. He was knowledgeable and had a great demeanor. He really needs to work on his communication and scheduling. He was going to provide an estimate on work for additional work we needed to finish up the security system and after chasing him down many times he said he can't do it. It's disrespectful to your customers time and the dealings with him after we're not professional. Hope he gets things in order because he is a good guy and does good work but he isn't very reliable to ensure completion of work. Response to Wil's comment: the five star review still exists on google. Please be professional and accept the customers POV. You wasted my time and didn't see through on the work you said you would deliver on. read more

Came by spent over an hour walking through the house to go over job. Appeared to be a big job, and he seemed very interested but never sent a quote. Then called to follow up told us he would send one, and once again no call back. We were doing multiple tv mounts, internet boosting, cameras in house, and a few other things. I figured this would be a desirable job but never sent any quote or anything else. I would suggest going elsewhere unless you have an hour of your day with your 2 kids to walk around your house and talk about work he isn't going to do. If that's what your looking for then this is your guy! The issue then becomes just the ability to send a quote, that would have allowed us to be flexible in our timeline. As we explained there's a month before we move in so time flexibility is fine, but if your not even able to send a payment quote maybe it's time to hire an admin employee to do just the basics of the job. Sending that over would have given you plenty of time for us to be flexible, but no call no quote no email, nothing that progresses the job forward is not someone we want to work with. Communication of just the basic kind would have been helpful read more

Will is the man, did a fantastic job for us! Highly recommend

I can't believe I haven't written a review ... and it's been a year. We were moving from Anaheim Hills to Yorba Linda and had heard the cell reception / WiFi connection was horrible - and we were correct. Since my husband does a lot of work from home - we had to do something. Home technology expert was rated high - (always makes me skeptical when I see a ton of 5 star reviews) ... so we had Will out to fill us in on the latest and greatest. We ended up hard wiring everything. We have six kids - 3 boys and the internet connection is crazy good. Makes it great for gaming and all their friends prefer our house to most - In addition my husband is quite happy with the internet connections and it's been seamless. I can't recommend Will and his entire staff enough / 5 star rating for sure. We do call him from time to time to add things - We now have all apple TVs, Sonos sound bars and don't pay the outrageous direct tv fees we paid before. We have "app tv". Something Will educated us about. I have known many other friends that had hired other companies - and it did not turn out as well for them ... they will be using Will and His awesome team. A huge thank you from the Duncan/O'connell clan. Thank you. read more

I cannot say enough great stuff about Wil and Vu. Wil did a simple outside TV install a while back for me. It went perfect but what caught my ear was his knowledge and what more he could do for my home entertainment. So when I moved, he was the first and only person I called. I had 4 rooms that needed TVs and I had decided that I wanted to cut the cord from Directv. I made an appointment on his very easy to maneuver website and he called me later that day and let me know that he had an earlier time if I was interested. Wil came out and went to work just as the professional he is. Being very green at the way of the future and streaming TV, I was very nervous about not having a cable/directv box. Wil walked me through it slowly that even I could understand. He explained the different sizes of Tvs, AppleTV and how they would work in each room. He sat down and started to go thru all we needed to get the job done right. He understood my budget and found places to cut costs without losing the integrity of a great entertainment system. Then installation time. This is where I met Vu as well. Another knowledgeable professional just like Wil. They met Spectrum internet when they showed up for installation and Vu actually was telling the Spectrum installer how to properly hook things up and make our house the best it could be. For 3 days, Will and Vu battled the heat, multiple times in the attic, weird construction fixtures in my house that they had to overcome, among other things. They never complained, they were constantly on task to bring me the best entertainment system they could provide. And they were always gracious to my family who were constantly walking around unpacking things from our move. And my house has been done for about a month now and I am proud to say that I have had not one technical glitch from their work. I have no wires handing down to plugs. Each TV is set up so the only thing you see is the TV. It is so clean and professional. I have had so many compliments since I have had friends over. Another great thing Wil offers is that he answers calls and emails if I run into a problem. Even if I don't know simple streaming questions he will take the call and walk me thru the process. He is prompt to answer and is always willing to help. This whole experience has been awesome and now I am not a slave to ATT or Directv and their 3 year packages that end up gouging you after a year. All TV subscriptions are monthly and can be cancelled at anytime. Do not pass these guys up when you are searching to make your house awesome. You will not be disappointed. Just give them a call and once you hear the knowledge that these gentleman have you will know that you have come to the right place. Thanks again Home Technology Experts read more

Wil came over a promised to install the latest Ring on my home and now my system is complete. We love the security cameras he installed for us last month and it has provided us peace of mind knowing we're safe. We plan on doing more work with Wil in the future and his work speaks for itself - excellent! read more

Worked with Will to install a new Sonos Amp and sub to my existing beam and surround sound speakers. Will was extremely thorough and even came back after my wiring (unrelated to his job) was completed in order to make sure everything was up and running smoothly. Will 100% use again on future projects. read more