I've been working with the Experience Audio Video team for over twelve years. As my multiple home…read moreentertainment centers have transitioned from Analog TV-VHS-DVD-Smart TV-Indoor/Outdoor, ETC, the EAV team has been flawless in execution, conscientious in pricing options and always exceeding my expectations. I highly recommend Experience Audio Video for your smallest audio video needs and for your major entertainment remodels! My personal EAV referrals I have given to my friends have always thank me for sending them their way! Cheers, Peter Newport Beach Resident

Had Experience Audio Video come out for estimate for rewiring of home for speaker, internet, and…read moreethernet. Received email that they were not interested in doing job unless it included equipment. I sent them a detailed listing of equipment from another quote which would probably have been a +$20K job. Received Email from office manager that they did not want to provide estimate, recommend I go with other service provider's to do the work indicating they are extremely busy and their estimator was out of country for two weeks. I spent time and effort to meet with them on my project, sent them equipment listing and to receive the response they did not want to provide an estimate is a little troubling. Diane Wilkerson Experience AV Office Manager Fri, Aug 28, 3:44PM (1 day ago) to me, Brian It's best to have the same company do everything. They can include the rest of the items to complete the bid. We're extremely busy and the estimator is out of the country for two weeks. Thank you! Diane Wilkerson Office Manager Experience Audio Video, Inc. admin@experience-av.com (714) 744-4455 1650 N Glassell Street, Suite P, Orange CA 92867 experienceaudiovideo.com

I was referred to Eric by one of my best buddies and sure happy that I used Home Media Solutions…read morefor a quick flat screen wiring job. Gavin + Parker showed up wearing Civid safe face coverings, and entered my home and performed the install quick and easily, vacuumed up the small dry wall crumbs and voila it was done! The guys were on time, cheery and professional. I would highly recommend them for my next A/V job!! Thanks guys!!

Eric was great - responsive and professional. Extremely pleased with the outcome. Could not be…read moremore pleased.

We had an excellent experience with Smart Audio and Visual! Jimmy installed our Frame TV in my…read moreoffice, and my biggest requirement was that I didn't want to see a single cord. He absolutely delivered. The installation was incredibly clean, professional, and looks like the TV is floating on the wall. His attention to detail really stood out, and he made sure everything looked perfect before he left. After that, Jimmy also installed a TV at my mom's house. Her installation was much more challenging because the electrical setup wasn't ideal, but he found a solution and was still able to hide all of the cords and get everything set up beautifully. You'd never know the extra work that went into it. Jimmy was professional, knowledgeable, punctual, and took pride in his work. If you're looking for someone who does clean, high-quality TV installations, especially if you want a seamless, no-visible-cord look, I highly recommend Smart Audio and Visual. We'll definitely be using them again for future projects!

From beginning to end the service was excellent! I might have even learned a thing or two myself…read more I've never been the most efficient when it comes to home renovation or modifications. I just don't exactly trust myself with expensive appliances and their handling. Thankfully SAV is here and my worries are put to rest! Quoting? Smooth. Pricing? Very VERY reasonable. Appointment times? Not only flexible, but PUNCTUAL! Service? Top notch! Communication through out and even after? Yes yes and yes. I even got some advice from Jimmy on some smaller non-related projects I have for my place. As much as I appreciated the information I'm definitely gonna inquire about these upcoming projects again from SAV. Clearly professionals all around and my home will be in great hands!

I reached out to this company because I was attempting to support a local fellow African American…read moreBusiness that was local. I have been in contact with Mark @ 714-612-4029 since December 30th 2021. I let him know i was waiting on parts to come in and that I would have everything set for the installation. Though he did work with me on the price point they just never came through with any other the promises that were made such as keeping the actual appointment or providing some solid communication. I told him that I would need a installation of a mount braket and a 5 speaker unit and even at the last minute I added in a sound bar that he stated would cost a extra $60 and I was totally fine with that because it was a last minute addition. We first had issues with coordinating a time for an appointment which was understandable because I myself is always on the go and busy but for the service I was willing to accommodate as best as possible because i kept telling my kids and wife that i would get it done. When we first set up the appointment my primary concern was that the tech would need time to get the first job done in Los Alamitos and then drive to Garden Grove and complete the job within a timely manner. I advised that I and my sons had a barber appointment in Long Beach at 2pm and to be honest I didn't want to rush the technician and put him/her under that kind of pressure but I was contacted and told that 10am someone would be here. Well 10:09am hit and I was a little puzzled on the lack of communication. A simple "hey we are running late" or something would of went a long way and the fact that I had to initiate the discussion was a bit dissapointing. About a hour later he told me he may need to reschedule because the tech was still troubleshooting. I myself have been a technician in another field and I knew that the potential for a delay in service was definitely a possibility. Mark came off as a nice guy and I was confident that he could get the job done seeing that he stated he has worked on mansions, casinos and a plethora of other projects. I was amazed by the text message resume of services he has provided to other places I was confident mine would be a walk in the park. He then told me a family member had some health issues and I let him know that if he would of just simply said something earlier I would of rescheduled with him so he could deal with his family because family is first. I'm not demanding at all but my entire problem is the communication of it all. I waited around for the tech that never showed up, a hour for each text response and again..COMMUNICATION goes a long way. I was told a technician would call. Never got a call. I texted him to see why. No response. I am a business owner as well. I schedule appointments all the time with people daily to be exact. I make sure my communication is up to par. If I'm late I call or text before they call or text me. If I can't make it I do the same it all just boils down to respect of people's time. I may not have been a high bidding job. I may not have been that mansion or that casino but once you gave me a set time I became your customer and at minimum I deserved better customer service than what was received. I would love to be on the 5 star end of this review but due to the lack of communication I would give a negative five due to the level of respect shown to the time and efforts put in to this. I have attached the screenshots of the conversation so you could see that I was more than willing to accommodate the situation if the communication would of been up to par. So here it is..11 hours later..I really hope his family is alright but again..some respect and communication would of dissolved the situation in its entirety. I hate posting reviews like this but sometimes people just need to understand that time is money and if the quote was too low in price he should of just held firm on the pricing and told me it was non negotiable. Hope this helps the customer service going forward. Best wishes.

Alex did an amazing job hanging out 55" flat screen above the fireplace. He was so friendly and…read morework efficiently throughout the process. I have used other companies to hang tv's in the past, but none compare to Alex and Mark. Highly recommend Hercules Systems & Services!

I'm so glad I found Wil Vitela from Home Tech Expert to mount our 77" Sony OLED 4K TV and install…read moreour Sonos sound bar and subwoofer, and he did an amazing job. What's great is that Wil gave us a price for everything so we wouldn't have to buy the equipment elsewhere. Everything came out super clean, organized, and professionally done. You can tell Wil knows his stuff! All wires were hidden in wall and everything was perfectly lined up and leveled. The whole setup looks great and the Sonos bar gave the whole sound gave it a much fuller experience. Wil is really easy to work with, friendly, positive, and professional the entire time. I'd definitely recommend him to anyone looking for a quality TV and audio installation. Couldn't be happier with how everything turned out.

Home Tech Expert did not complete the project I hired them for an owes money…read more Wil Vitela of Home Tech Expert has also cheated me and my family. I hired him thinking I'll help a small business owner instead of BestBuy. I trusted him due to his connection with a real estate networking group out of Brea. He has put me and my family at risk by not finishing the installation of the internet networking equipment that I had purchased. Over $700 that he owes me and the hassle of chasing him down. HPlease don't put yourself into that situation. Here are some pics of messages between us with proof. Also please read some reviews where he has don't this to other people, I didn't bother doing that. How can he sleep at night.

Have come here for past 20 years. Everthing from TVs,…read morevideocameras and all things electronic. William is a jack of all trades and master of a few. He and his wife are the best. Professionalism, expertise, honesty, integrity, customer service, great prices, best value. Phoenix is perfect example of why we should all support local businesses and Mom and Pop shops. Phoenix is also great example of how immigrants contribute so much to the beauty and glory and wealth of America. God bless!

This is a great service. I took my older but expensive receiver to him and he fixed a tough…read moreproblem. It took several weeks and many replaced parts, but he was able to narrow down the issue until it was resolved, literally saving me thousands of dollars. I will definitely bring any electronic device worth fixing to this business in the future. Thank you for your great service! I heard he may be moving to a mobile service model, rent being so high here in the Irvine/Tustin area. Give him a call!

Daniel has worked with us on two houses now over the last few years and just finished setting our…read morenew home up with security, sound, TV and internet. He's wonderful to work with, the end product is excellent, easy to use and we couldn't be happier. He cares about the quality of the work, his pricing is more than fair and gives great advice on where we get our best value in the system. Follow-up is great after install on anything that comes up. Couldn't recommend Sound Advice more.

Daniel, the service representative, knew exactly what to do, did it promptly, and all worked better…read morethan ever. Daniel came up most creative ideas for improving things far beyond what we could imagine. Incredible!

Frank and Steve are professionals and you will get the highest quality service from Audia Media…read moreGroup. I started my wall mounting project as a DIY project. I got the mount up alright but I also wanted to tun power and cabling behind my walls. I ran into two unexpected issues which were spray foam insulation and a horizontal fireblock which prevented me from fishing my wires through. That's when I decided to call Audia Media Group for some professional assistance. Frank and Steve quickly identified the issues and scheduled a time to come work on my wall. They were patient and professional, and walked me through each part of the process. It is nerve wracking having a hole opened up in your home's wall, but I'm so glad Steve and Frank were the ones taking care of it and not me. The pictures of the end result should speak for themselves, and I would highly recommend Audia Media Group to anyone looking for experienced professional TV mounting and audio installation services.

Dear Yelp, please make it possible to leave a 6+ star review. - Thanks! Just moved into a new place…read moreand one of the most important things (to me anyway) is having my home office setup. With the living room home theater space, a strong second. My home office was an overnight task that I thoroughly enjoyed myself. Now comes the big thing, getting my television mounted in the living space. Now I've mounted many a tv in my time, but this 82" monster from Samsung is a whole new animal. After putting my feelers out on Yelp, I came across Audia Media Group. Frank was very responsive, knowledgeable, and most important FAIR. Appointment is scheduled and fast forward to the actual day, I'm greeted by his son Mack. Wow, this young man knows his stuff. I'm no slouch when it comes to home theater, networking etc, but he is lightyears ahead of the game. (We even chatted a bit about Anime) Mack took care of the prep work, including following CDC mask protocols and even removed his shoes before entered the carpeted areas of my home. A+++ Soon after, Frank shows up with the best demeanor, professional and approachable. Top notch in my book. Soon, the father and son team go to work. Measure, test, measure again and before I knew it... I was greeted by, yet another gentleman Steve. He appears in the living space and adds to the joy of this home theater install. He was on top of things and a 3rd set of eyes. After a couple of hours, my TV is mounted and ready to be enjoyed. The space was even cleaner after they left. Wow, what a wonderful experience overall. These guys REALLY enjoy what they do. This will NOT be the last time I work with Audia Media Group.