Completely satisfied. Service requested was mounting my 75 over fireplace. The staff was absolutely knowledgeable and reasonable with cost. Also had my Sonos sound bar recalibrated for movie watching. Was referred by another audio store in Pasadena because of their experience in difficult installation. Absolutely would refer to anyone looking for great knowledge and expertise. Thanks again for the veteran discount. read more

I recently needed a 77 inch TV mounted, and after calling several vendors to compare pricing and expertise, I chose this company, and I'm so glad I did! From the initial phone call, Dave was incredibly helpful and knowledgeable about the entire mounting process. All the vendors I contacted had similar pricing, but Dave stood out immediately. He was the most knowledgeable of them all, patiently answering all my technical questions. He delivered exactly as expected--on time, professional, and with expertise. The TV looks fantastic. If you are looking for professionals you can trust, I highly recommend this company! read more

I called this company to get help installing a URC remote, and the person who answered was upfront and transparent. He took the time to explain why the option I originally wanted wouldn't make sense long-term (it was more expensive and unnecessary for what I needed) and instead guided me toward a more cost-effective remote that would still work perfectly. I really value honesty like that, it goes a long way. I'll definitely be using them for future home theater installs. read more

I called Czar Home Theater to assit me with a my older TV and stereo amp and speaker that was not working. First thing, they are great people. A++++. They came to my home, advised me of the cost and I asked questions and they answered everything. Then the showed up and took all my worries away. It was so cool to watch them figure out everything I could not do. Works perfectly. Modern electronic equipment is hard to figure out. I always ask the pros. read more

Czar Home Theater - Home Theatre Installation Near Me - Monrovia, California

Back again had another TV installed in my family room above my fireplace. The install was a little tricky so I decided to have an expert install it. Came out quickly gave me a fair price just like before. Absolutely would recommend. read more

Very responsive and good follow thru. They know their field well. I would recommend them read more

Highly professional; on time, clean, and reliable work. Installed multiple screens and video / computer connections as well as audio system. Highly recommended to anyone looking for residential or commercial audio and video work. read more

Czar Home Theater - Czar audio & video installed multiple screens and ran computer and video connections in our office. Professional, clean, and on time. - Home Theatre Installation Near Me - Monrovia, California

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David and his crew, Luis, Scott, all others that work with them are top notch and provide great expertise and great customer service. We are having an event at our home and needed an outdoor sound system within a short time period. David made it happen even though they had a full schedule. Give them a try, they will take care of you. read more

I definitely recommend czar they took care of me and made sure I was totally satisfied with all the work they did I spent over 200k and definitely don't regret it! Dave the owner is amazing and definitely cares about his clients!! Thank you to the entire czar team Loui Dave Scott !! You guys are amazing !!! read more

Czar Home Theater - 100" Sony and monitor audio speakers the best ! - Home Theatre Installation Near Me - Monrovia, California

These guys are a class act. They came out to look at the issues with our system the same day. They provided good advice, and a referral for something they couldn't handle. read more

I reached out to Czar for some issues I was having with my home theater system. David responded extremely fast and was literally at my house 10 minutes later to do an assessment. He quickly diagnosed the issue and although I had bought a replacement receiver, he suggested that I return it and save the money as he could've installed it but said it truly wasn't necessary. I really appreciated his honesty and the integrity he showed as I was in some ways at his mercy as I had no idea what was going on. I wish that there were more businesses like this and I will definitely use them in the future when I have any AV issues. Thank you again David!! read more

S+++++ rating for my guys at Czar. I'm local to them and they came through with helping me install a 65" Samsung the frame Art TV. I bought the same TV and BestBuy Totaltech's service to deliver and install. I wasted 12 hours of my client's work hours to get a TV installed. What took Czar and his team (Luis and Jacob) 1 hour, took BestBuy 2 no show cancellations and no courtesy callz and 3 weeks of delay to do what they did in an hour. Shame on the BestBuy duarte. Thanks David and team. read more

I'm renting a place with a pre-existing audio set up I couldn't make any sense of, and David came by and spent a fair amount of time figuring it out and explaining what my options are. Didn't try to upsell me at any point. Such a lovely experience - highly recommend! read more

These guys are amazing in service and installation of my Bose lifestyle system I bought. I originally scheduled an appointment and had to wait 5 weeks out for an install but they squeezed me in after a week only. Thanks Dave. When the crew came, Louie and Justin took their time in placement and recommend optimal layout and did a very clean job at end of day. I'm glad that i called these guys to do my install and couldn't be any happier because it sounds amazing.. they were also affordable, def got more bang for my buck. They even stayed longer to help me optimized my Bose and setup that i bought somewhere else lol. What great guys, thanks Louie and Justin. read more

I was very happy with our service with Czar Audio. I called and Dave was very attentive to what I needed and was very accommodating to my times. He set up a service call the next day and figured out what the problem was with my stereo system that no one else could figure out. His employee was very nice and very polite and answered all our questions. Will definitely use them again and recommend them highly. read more

These guys are one of the best!! I have been relying on their services and advices for years to help me with not only my business but for my personal entertainment and security alarm system as well. They are extremely professional and detailed at what they do, making sure clients like me (who is technical challenged) understands the process of how things works. The owner will follow up on the site to make sure his guys are on top of things, on time and everything is left clean when they are finished. After the work is done they would call me back to make sure I'm happy and everything is running well not just once but twice. Who does that these days ?! I can't refer them fast enough! I highly recommend them for all entertainment and security needs. read more

These guys are the best. They were knowledgeable and professional. Made everything simple and dummy proof. I will recommend them to everyone. read more

Terrible customer service experience. We have been dealing with this outfit for seven years when they installed our smart home system. The installers were very good but everyone else is terrible. Horrible customer service orientation, and it has only gotten worse in recent months. read more

Had a very positive experience working with CZAR audio. This is the 2nd time working with them and each time I was left feeling extremely happy that I had found CZAR audio. Dave and his team were extremely informative and attentive to our home audio wants and needs. I would definitely recommend them to anyone needing professional audio/video work done. dugwix-9ceddo-Rezdeh read more

OK, so didn't actually use their services so I can't review them for that. I will say that we went in there after having been in Paul's TV across the street. We had some simple questions on mounting a flat screen using an existing in wall mount. The guys at Paul's did not answer any of our questions. Instead, they provided us with a lot of FUD while trying to sell us a completely new TV wall mount. The guys at Czar on the other hand, sat down with us to understand what we were trying to do. They explained everything and even gave us a few extra screws and washers for the job. We asked them how much we owed them for their time and the screws and they said, "No problem." Later that night we got the TV mounted with no issues. read more

Were do I start the owner And his staff are kind and personal. They will work with you to help you build the right system for your needs and dreams. This isn't a big box retailer so service is important. Would recommend to anyone looking for professional home theater and security cameras. read more

I recently sold my home in Pasadena after living there for 24 years, and moved out of the state, so this will be my final post for Czar AV in Monrovia, Despite my pleading to follow-up on a simple installation CZAR refused over and over to remedy the small adjustments and programming that were not completed. I received harsh and angry voice mails from the owner, which I will cherish for years to come, and are now laughable. Never in my life have I ever been treated so rudely by a service oriented company that I thought was working with me. Warning: The owner has a serious anger management problem. His bark is deafening but his bite reminds me of a puppy,not yet house trained. read more

Went there today, terrible service, made me feel like I was bothering them. They had no customers in the store, so wasn't sure why the cold shoulder. What a joke of a place. Never again. read more

i was referred to Czar Audio by another Audio company from Pasadena. I talked to the owner, Dave Fernandez over the phone and was immediately put at ease. He did not talk like a salesperson, and we actually talked about other things before getting down to business. The same rapport was there when we met face-to-face. Talked about need/options, then sent me away to think about what I wanted. So after a week or so, i made my decision and made my purchase. An installation appointment was made, and the 2 technicians (Jacob and i believe, Lue or Lui) arrived and were as professional and courteous as you could ask for. They performed the equipment install, cleaned up my wiring and were done in short order. System sounds great...!!!....I will continue to maintain my relationship with CZAR Home Theater and highly recommend them for any home audio/video needs...b.t.w...their shop is very clean and impressive in the set-up. read more

We called CZAR after searching around the area and have been more than pleased with what we've received. They have now completed full home theater installations for two of our homes in Pasadena for us and everything looks great. Our current Crestron system is awesome and we couldn't be happier with it. Even better is that we've become good friends with our rep, Josh, and he checks in every once in a while to see how things are going. Many thanks to Josh, Louis, and Dave. read more

I'm very pleased about the help I got with Czar.They installed a new AV receiver for us and Luis was very good at electronics and got our system wired up in no time. He was very friendly. This company is very professional and I highly recommend them. Gary from El Monte read more

What a disappointment! We hired them to do whole house automation system. They seem to be chasing business instead of following through in order to finish. We moved back in 2 years ago and you would think that they would like to wrap this up. We have to continually called and still they are too busy. Would not refer them. read more