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    Monaco Audio Video

    4.6 (41 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 3 months ago

    Services - Monaco Audio Video

    Home theater calibration

    Component automation

    Home system automation

    Monaco Audio Video Photos

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    Page 1 of 2

    Ask the Community - Monaco Audio Video

    Review Highlights - Monaco Audio Video

    Larry, the owner of the store, was also incredibly helpful with tons of knowledge, providing honest advice.

    Mentioned in 25 reviews

    Read more highlights

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    Best Buy

    Best Buy

    2.5
    (769 reviews)
    $$

    Went in to get a printer and Mimi and Kyle were very helpful. They had the exact model I was…read morelooking for and grabbed it off the shelf for me.

    This is a follow-up to my existing complaint #250213887 regarding Best Buy order #1126174396890 (TV…read moreand Sonos sound system purchase and installation). Summary of events: - 7/7: First installation appointment cancelled without explanation. - 7/9: Rescheduled installation cancelled a second time; technician indicated the speaker hookup was outside the original scope of work. - Following escalation, I was assigned to Karen on the Large Product Resolution (LPSR) team, case #377694148, who arranged for the speaker connection to be covered and rescheduled the installation. - On the most recent visit, the technician mounted the wall bracket and attempted the TV installation, but the TV itself arrived defective (cracked screen, does not power on). The technician was also unable to run the cables behind the wall due to cross beams/studs in that section of wall, so the cabling is currently exposed and hanging down to the outlet. Additionally, the Sonos sound system (soundbar, subwoofer, and two satellite speakers) was left incomplete: the satellite speakers were placed in their wall mounts, but the soundbar and subwoofer were not connected, with the stated reason being that the TV needs to be in place first. This is now the third failure connected to this single order. I am requesting: 1. Immediate replacement of the damaged TV at no additional cost, with priority scheduling. 2. Completion of the full Sonos setup (soundbar and subwoofer connection) in the same visit as the TV replacement. 3. A resolution for the exposed cabling, whether that's a cable cover/raceway or other acceptable solution given the structural limitation. I would appreciate a prompt response and resolution.

    Electro Tech Services

    Electro Tech Services

    4.5
    (49 reviews)

    I would not recommend Electro Tech Services to anyone. I took my CD player in for repair, and Jorge…read morekept it for a month and a half without fixing a single thing. First, I was told they received a defective laser. Then I was told the second laser was defective too. Whether that's true or not, after six weeks there was still zero progress. What made the experience even worse was the complete lack of communication. I received virtually no updates and had to keep calling to find out what was going on. After a month and a half, I got my CD player back in the same condition I brought it in. Keeping a customer's equipment for that long with no repair completed and almost no communication is unacceptable. Extremely unprofessional experience and a complete waste of time.

    I became a customer of Jorge's several years ago after finding him on Pioneer's website listed as a…read morecertified technician. I've brought him two sets of Technics 1200s and an Allen & Heath Xone:42 mixer. The first time, while he was still at his Glendale location, he cleaned the contacts and jacks, performed an internal grounding modification, and upgraded the RCA cables on my 1200MK5s. More recently, he performed the same service on my 1200MK2s. His pricing is fair. I believe I paid around $124 for service on my turntables and about $89 for my mixer most recently. The MK5s are my daily drivers, and I've had no issues with them since the service. I haven't had a chance to use my MK2s yet, but based on my experience, I'm confident they'll perform just as well. Jorge is trusted by bedroom DJs like myself, as well as clubs, pro audio dealers, recording studios, and festivals. He and his team also repair CDJs, all in one DJ units, hi-fi equipment, and even microwaves. I've referred a couple of friends to him, and they all sing his praises.

    Monaco Audio Video - electronics - Updated August 2026

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