I was not happy for my first experience at slice house! Customer service a 2 cleanliness 4 Pricing 1 Pizza choices 4 ! I will never go back or try his pizzas. I used to go to Paizanos all the time.. But I give this location 12 to 15 months before it shut down. read more

Tonys pizza is excellent! We needed a top notch pizza in CV. We've had many of Tonys pizzas in SF, Walnut Creek and San Leandro. Our favorite is the Pizano and Detroit style. Don't let the opening glitches throw you. Give them time work out the details. Give them your support. The Pizza is Delicious!! read more

TBH. I purchased 2 cheese slices. I know they were probably sitting under the heat lamps. Which I already know not to expect a slice to be hot and gooey like it would not be right out oven. I am glad that the crust was thin and not doughy. I'd expect a good amount of cheese from the crust all the way to the tip. There was good amount of sauce between the crust to about a 3 inches until the cheese started. The cheese was a bit bland but the sauce was pleasant. I'm glad it wasn't sweet I'm gonna buy a whole pie and revalue my experience. But as of right now for $6.00 for slice of cheese I'd expect a lot more cheese. 3 out 5. read more

I was so excited for this place to finally open. Been waiting for over a year for a great pizza spot 5 mins away from my home, but after my experience today I will not be back and will encourage others to look elsewhere. The issue started around 11am with the cashier (short haired older woman with glasses). As I gave my order one thing at a time our of respect for her as she navigated the touchscreen she seemed to get annoyed and rushing me through with no eye contact and just "anything else?!" very short and rude tone. I was confused because I came before the lunch rush when it was not busy at all, so don't understand why she seemed to be in such a hurry to get through my order. I ordered wings and asked for drums only (other places have this as an option so I thought to ask). She was not happy with this question and said I don't think they will do this for you. I asked if she could please ask because I've been to plenty of places that have no problem with this request. I was okay if she checked and if they said no after that. She did check and came back no eye contact and put it in seeming very annoyed. I proceeded with my order of two pizza slices in addition to the wings. Already had a bad taste of an experience so far so was hoping the food was better than the service. My buzzer went off after maybe two minutes and I was impressed that I would be in and out in less than 5 mins. Gave them the buzzer they gave me two boxes. I checked and noticed no wings. I had to let them know I was still waiting on the wings. That is understandable that the wings would take longer than the slices so I sat and had one of my slices that I thought would taste fresh out of the oven or however it is heated. The cheese and bread were cold. Flavor was not bad but I literally just received the pizza and opened it up for a bite and was very disappointed. As I waited for the wings my pizza only got colder. The wings finally came out after maybe 10mins. I only know that because I heard another customer say, "Hey I didn't order buffalo wings!" That customer also opened the container checking the contents. I let the customer know they were mine and then asked the counter about the blue cheese dressing that I ordered with the wings. She said oh they have to go get some in the back. Another 7 mins go by. I had to ask someone else about the dressing just in case they forgot. After I asked someone finally got it and just dropped it on the counter for me. I feel very frustrated obviously by the length of time that seems to be unnecessary. I also feel disappointe because I really wanted to love this place. Finally I feel a little disrespected. For these reasons I will not be back even though I shop at the market multiple times a week. And I will encourage people to NOT choose this location but take the extra time to go to the SL location until this team get's things together. Maybe it's a management/training issue but wow. I won't be waiting around for them to figure things out. Best of Luck read more

Excellent pizza. Friendly and fun staff. Bummer they were out of the Mixed Greens salad so early on a Friday.

first time here try the traditional super delicious perfect crust, cashier was nice very efficient they also have tables outside, i will definitely come back and recommend to friends and family.. read more

What an awful experience!!!!! We waited over almost 2 hours for our pizza! I truly believe they forgot about my family and another customer that waited SO LONG!!!!!!! Every time I would follow up, the guy rudely would respond 10 minutes but it still was not ready every time we checked in. Some lady comes out and says oh, they burnt your pizza. HOW?!?!?! she tells me she can give me the biggest drink of whatever I want because of my troubles. Really? A large soda for waiting almost 2 hours?? I was with kids! The other customer got the same excuse that his pizza got burnt. He didn't even care anymore and asked for a refund. This location needs a better system or something. I don't know how this is acceptable. read more

Great service. Would highly recommend and great location. I got the buffalo wings and drunken Italian grandma style was very tasty and unique, love the sauce. Everyone was really nice. read more

I highly recommend this place! I was greeted as soon as I walked in which made me feel very welcomed and acknowledged. The staff do truly try to go above and beyond to give great customer service. It was my first time going there and I was not sure of what to order. Thankfully there was an employee named Stephanie that was incredibly helpful and kind. She suggested some of her personal favorites on the menu. Making it easier to make a choice. Besides the warm welcoming and menu suggestions I loved how efficient everything was. read more

They have an amazing purple potato pizza. It has just the right amount of pesto sauce without overpowering the taste of the potatoes. I also couldn't resist trying the traditional pizza since the pepperoni and sausage looked so juicy and they were on top of a thick crust. I wished I had bought two of this slice too. The really nice thing was I bought to go and I could feel the heat from the boxes as they handed me my order. The workers there seem to still look happy despite how busy it's been and they are very courteous. read more

We picked up a few pizzas for a friend's birthday and I have to say that it was probably one of the best pizzas I've had! Very professional staff & great experience at the counter. The pizza was delicious & I'll be a frequent guest! See you soon :) read more

Such a great place to pick up a slice! We all got different pizzas and we all loved it. Great crust and toppings! The sauce is also delicious! All makes for great pizza! I really like the location also. Great place to hang out and walk around. read more

I thought it seemed expensive, but what isn't these days! But it was so so good that I will definitely be back regardless. Loved watching Tony spin pizzas back at pyzanos when I was a kid, so love getting this piece of his pizza talent back in CV once again! read more

The place is small and usually busy, but the pizza and service are excellent. Been back twice already. Great stuff.

Rude staff, customer service is lacking! Maybe just growing pains as it's a new location? Food coming out at different times.. we go as a family we want to eat as a family!! Not in individual intervals. They were rude when I expressed my complaint, politely It's a shame because Tony is a big name in the pizza game.. they are slightly letting him down. The place is in need of happy vibrant management/ staffing. read more

I went there with my family tonight and was looking for authentic pizza after our visit to NY. And slice house certainly didn't disappoint! Gave NY pizza a run for their money. I ordered a 20inch pepperoni pie and it definitely hit the spot. Got the small chili oil bottle to go with it and it had a great kick to it. Highly recommend for good quality fresh pizza and, fast service! read more

shame, shame, at closing, excess food goes in the garbage: i happened to ask an employee if they love being able to take leftover pizza/food home, at closing, and i was shocked, and i mean shocked, to hear that any excess food must be thrown in the garbage; what???? a horrible thing to hear that you, the owner/operator, require excess food be thrown in the garbage rather than allow your hard working staff enjoy the fruits of their efforts. the same hard working staff who work fast and furious to make you money. read more

10/10 recommend. Probably my favorite pizza ever - pricey but sooooo worth it. Wise guy is the best!

Fan of Tony G and his pizza but this location is horrible can't find parking place is way to small for a very popular brand very busy staff seems to be all over the place couldn't even get my name correct even tho I spelled it out to them so when i saw the receipt I was forced to stand up and wait for the wrong name to be called i waited an hour and a half for the pizza to come back cold and hard tasted like i ate 1 day old pizza had no heat anywhere on it the layout of this location is really bad the line crashs into everyone most customers around seemed to be complaining left and right about items forgotten at one point there was a stack of slices left unattended next to the soda fountain anyone could of grabbed them i was excited to come here and left very disappointed I'll just continue eating at graton, north beach and pizza rock las vegas those locations have never let me down read more

The pizza was fire (hot honey was yum) and the wings I thought were good, but immediately got terrible food poisoning from the chicken (one bad wing can do that to you!). Such a bummer, not sure I'll be able to come back after that :( read more

Great variety and unique pizza. Flavors galore! Best pizza I've ever had. Mine was a delivery, so can't tell about the pizzeria.

We finally went got a chance to go in and see the new place. The pizza we know is delicious because we have been ordering from the San Leandro location since it's closer to our job. Let me just say.... We were not disappointed...their pizza is super delicious!! Great location, delicious pizza, wonderful staff, and super chill environment. I mean how can you not be happy when you're eating super good food. read more

Pizza was amazing made my pizza just right. The customer service as amazing as well the cashier Todd had great customer service I know they split tips at the end of the shift but he deserved every penny. read more

Pizza is good. Ordering for take out is difficult because you can't speak to anyone. You can only talk to an AI which doesn't understand your questions. read more

Overrated & overpriced. hella oily and greasy. Pretty much just paying for the the guy's name, whoever invented this pizza restaurant pretty mid I could've gotten 5 little Caesars for the price of a regular cheese, medium here read more

Been going there almost since it opened, and usually at least once a week since then. The pizza is great (we are from NY and so picky about pizza, fuhgeddaboudit) which is no surprise as Tony and his brother had a place in Castro Valley when we moved here and the pizza was NY style and great, so we were sad when it closed and very happy when his new place opened up. The service is fast (I do take out), the servers pleasant and knowledgeable. Colin, the manager, is a really nice guy, he went out of his way the one time our order got mixed up (partly my fault as I didn't check it when I got it but only after I got home). He greets me by name every time I go there, and is forgiving of my Brooklyn Dodgers cap ;-) It has made a big difference to us to have NY style pizza because we love living in California, but missed NY pizza - not any more. read more

Visited slice house in CV on 12/22/24. We were told that our pizza would be ready in 30 min. We planned our time accordingly and picked up our ice cream order then ran to pick up pizza. When we arrived we were told it would be ready in 5 min. When we inquired again, we were told 10 min. Well, 20 min later we had our pizza and melted ice cream in hand. It would be nice if there was some honesty regarding when pizza would be ready. Guy at counter was rude and made it sound like it was no big deal. If we were told up front it would be 50 min for pizza to be ready that would have been fine. But our $40 worth of ice cream was a total waste. Not a happy customer. You can do better. Was excited to support this business, but will spend my money elsewhere for better customer service. read more

Ordered and picked up for first time this evening. We had high hopes, but was disappointed. Pizza wasn't sliced all the way and when we pulled apart, ingredients fell off. Pizza was very greasy. Too bad, was hoping for better! read more

I went to this place on Friday and it was super packed. I had to wait 25 mins after I placed the order but It was worth the wait. A worker named maria had acknowledged me and made sure my order was taken care of despite it being super busy. read more

Order 4551: made on Dec 24th. Google says you're open, your website is taking orders, and I received a confirmation to pick up the pizza at an particular time and you were closed. On top of that, your phone number that you are asking folks to call if they have issues, doesn't go to a person. There is no way to fix this issue unless I come to your restaurant and I live 20 mins away. Very disappointing and it would be nice if someone could reach out to rectify this problem. Additionally, you did charge my CC and I did not actually get any food. read more

We got there to check out their by the slice selection and didnt see anything we wanted so we ordered a fresh pie. We ordered a Gma Rosa and were told it would be 30min which was not a big deal. We went for a walk and got the text saying our pizza was ready. It took us 4 mins wo walk back there. We sat outside and took a slice out and tried it. It was terrible. It was room temp. How is it took temp if we got one made to order and got there 4 mins after the text? It was like they gave us on that was supposed to by by the slice but it was too old so they threw it in a box and gave it to us. And for $40 for the pizza it was a huge let down. Definitely not worth your money. Pizza is ok but Bronco Bills Pizzas Palace by East Bay college is way better for your money and they won't give you a cold pizza after waiting 30mins and spending $40. Would not recommend. Its a trendy spot but way over priced. Also who puts ready to go orders for pick up just on a shelf with no way of keep the fresh pie hot??? Get a warmer to keep call in/fresh pie orders hot. Its like you never worked at a pizza spot. At least get a delivery bag to keep it hot. This place could have been great but is just trying to sell based on the name and not standards of great pizza. Do better. read more

Not even close as compared to Tony's in North Beach SF. Pizza here is just taste basic, at a high price

First time customer and really enjoy the pizza ! Tried the Pepperoni and Wiseguy. Asked for extra crispy and it was perfect. Really liked the crust and flavor of the sauce. Only slight hiccup was our order was for 3 slices of the Wiseguy and initially only given 2 but the person in charge made up for it by giving us an extra Pepperoni and later brought out our 3rd Wiseguy slice. Thanks for the customer service! Had a Pacifico and it was perfect with the pizza. Next time I want to try a Detroit style. read more

Food and service are amazing. I get the sweet Gino and my daughter eats the pepperoni. It can get crowded but it's due to the whole Paseo issue that's going on. Overall five star food! read more

Great Pizza! Friendly staff!! Owners are lovely people! Highly recommend the Tony Jack!

The Gluten free pizza was acidic, imbalanced and absolutely NOT worth the 30 price tag!!! I get that inflation has inflated and the cost of foods is higher for small business, but if we pay more, we deserve to receive a product with a decent taste. read more

So glad they opened a location in Castro Valley - delicious food and super friendly staff! The quality of the pizza is top notch and they have a lot of options by the slice. I would recommend the Wiseguy and you can't go wrong with the pastas either! read more

We got the hot honey pepperoni pizza 12 inch and it was perfect size for my husband and I to share. The pizza was delicious!

Been at least 8 times and always had excellent service and delicious high quality, affordable pizza and salad. Good parking, seating available. Highly recommended. Sometimes crowded, but line goes pretty fast. read more

So Frustrating. I just drove here from San Leandro, voicemail/website says online/phone orders are not being taken and can only order in person. Voicemail Says they close at 10pm also online says 10pm, came here at 9pm and the man wouldn't let me in, he told me they are closed. You guys need to update your hours or maybe someone was feeling lazy taking my order? Horrible first time experience. read more