Went on yelp to see furniture stores around the area but when I arrived this place was not open!…read moreUpdate on yelp also the phone is disconnected.

I recently purchased a couch from Cooks. I spent almost…read more$1,000.00. I live less than 1 mile from this business. So I asked if they could deliver the couch they told me it would be an additional $90.00 to go less than 1 mile down the road.. I like to support local businesses but give me a break. How about some customer service.

prices were a little expensive but we found what we needed for an alright price. We got helped by…read moreShri and she was very helpful and convincing and considerate. Let us talk and guided us with options. they had great financing options with no interest which is really nice. They had my favorite color in a couch and we immediately purchased. Cool atmosphere and they even have a playground area for the kiddos!!

Dear Michael Zinser,…read more I am emailing you about your Manteca store with the 2.1 Star rating. My wife and I just had the most dissatisfying experience in our lives today, we recently purchased our second family room set from your Manteca store and we have purchase family room sets from you in the past. Being from the service business for 35 years, I was in disbelief of the way your company is taking care of it's repeat customers. You know what's unusual is, that you can't contact any managers from the store directly, the managers can treat you bad, because the public has no way to contact them and hold them accountable! You might want to change that! I ordered a rug off your website and what we received wasn't even close to what was shown on your website! The colors suppose to be cooper and we were delivered a red rug. We drove three hours to return the rug to your Manteca store, thinking since we just purchase our second family room set from Living Spaces there, your folks would take great care of us and exchange the rug, by the way, the rug was never even removed from the wrapper. My wife and I went to exchange the rug for something the correct color. That's when we had the unfortunate pleasure of meeting Tiffany, I don't even know if that's her real name. She said, you are passed the 7 day return policy. We never signed anything agreeing to a 7 at return policy and it's been less than 30 days since we were delivered the carpet. She was extremely unhelpful, rigged and condescending. We asked for the store manager. She said she was a supervisor, I then asked if I could get the name of the store manager. She said she didn't need to give me his or her name to me. I'm sure there is video of the exchange. It got heated, because I was upset. I told her I was going to give her and the store terrible review that would cost you business and I serious about this, because of how we were treated. We felt like we were being treat as thieves. Like we were trying to take advantage of your company after just spending $5000.00 on a couch! I am looking for some help and satisfaction to this unpleasant experience, It ridiculous that I have to spend my Memorial Day typing a letter to you. Thank you for your attention to the matter? Joseph and Jennifer Rosano

Well stocked, exceptionally organized store with great customer service! Two young store employees…read morewere helping us on the evening of 7/10/26. Sadly, I didn't catch their names. We bought two small arm chairs and a small side table. One of the store associates helped us load all the furniture to the car. Greatly appreciate prompt assistance and highly recommend this location for all your household related projects and needs.

Great service! One person helped me get to a big picture. The cashier not only rang me up but…read morehelped me put the picture in my car. I was able to find a picture to go over my bed and a throw blanket. Picture is attached but it's hard to see the detail. Fair price and what I need to complete my bedroom remodel.

The customer service was great, we were treated well and the workers took the time to help find the…read moreright furniture to add to newly purchased home. The pieces that they helped select looked amazing, were comfortable and matched the interior of our new home.

If you want to wait for your furniture this is the place. They tell you it is stock but that is at…read morethe manufacturer. It took over two and half months to get my furniture. They do have good quality furniture though

I've purchased a few items from Ashley Furniture. The store experience has been great. Customer…read moreservice is an absolute nightmare! Each time I have needed to reach out to customer service they have given me the run around, and made me to the leg work. Don't even get me started on the extended warranty. Just based on their customer service department I will never by anything from Ashley again.

Thank You RAY I highly recommend this service. The staff…read morewere professional, friendly, and helpful. They completed the work on time and paid attention to details. I was very satisfied with the experience and would use their service again." Thanks again RAY

I emailed this store and took pictures to see if they would take my gentleman dresser. I also told…read morethem how much I was selling it for, and took pictures of very small few chipping areas on 3 drawers. (When I have time I'll try to find my pictures of the dresser and post them up here). I told them this wasn't a cheap dresser, I spent $800 12 years ago at that time and it's still in great condition. I told them I was selling it for $400. I was hoping they would take it but it turns out they refused to when they got back to me. What a bummer. UPDATE: Here are the pictures as promised to post up here. I forgot to add in on the bottom right, there are some stains but I took it off very easily with polish furniture (shown in the picture with the dolly). I was happy to see that a customer from another platform brought the gentleman dresser for exactly $400, he was satisfied and happy with his purchase.

We went in today to take a look at a vintage chair seen on OfferUp. We were greeted by Bruce…read moreimmediately. He gave us space to take in all the new and secondhand furniture, asked if there were any pieces we were specifically searching for. Bruce was so pleasant and helpful! We made our selections, Bruce offered a third party delivery service, but also quickly offered assistance loading into our vehicles. We ended up purchasing a very well cared for 50 year old set of chairs, a 47 year old sofa that was like new, a 90s era vanity, and two new end tables. Pricing was very fair! The conditions of the advertised furniture was accurate. We will gladly check in frequently to see what's "new".

Worked with Luis filling in from the Lodi store, very knowledgeable and helped me make an informed…read moredecision at a competitive price point. Not pushy and would buy from him again

I am echoing what Ernesto P. stated because I could have not said it best!…read more Melvin is very nice and polite, very patient and know exactly what you need when you explain what you need. Good customer service. I will recommend him to my friends and Family. There is a price point for everyone and many bed and bed frame selections to choose from. Delivery can be on the same day if needed. I am also a returning customer with the same great service I received years back.

The sale girl there was super gorgeous she had a brown dress on and smiled a lot but she was…read moregorgeous went there and was about to buy something but got lost in her eyes lol and forgot what I went there for

Wanted to support a small local business and at first the sales guy was very kind and helpful. It…read morewas after we paid for our furniture that began the horrible customer service. Owner is rude and proud of it. Should've just ordered the bedroom set online as a computer could've provided better customer service than this woman. I recommend anyone thinking of going here to save your time, keep your peace and go anywhere else.