Mes, the store manager, was absolutely wonderful. He was extremely knowledgeable and very patient…read morewith myself and family. He not only sold my husband and I a mattress but my daughter and parents. He took into consideration aches, pains, and preferences. The entire process was smooth sailing and I would recommend this to everyone. Can't wait to get my mattress delivered.

I am echoing what Ernesto P. stated because I could have not said it best!…read more Melvin is very nice and polite, very patient and know exactly what you need when you explain what you need. Good customer service. I will recommend him to my friends and Family. There is a price point for everyone and many bed and bed frame selections to choose from. Delivery can be on the same day if needed. I am also a returning customer with the same great service I received years back.

In store customer service and phone customer service both were good. The mattresses are quality and…read morethe transaction was easy. The problem lies with their delivery team. We ordered a twin box spring and cal king mattress. The delivery drivers ripped the bottom of the box spring open while tossing it on the frame. And then used a box cutter to open the cal king mattress ripping the bottom of the mattress open . The delivery team also broke 4 picture frames in total after two trips to our house. Mattress firm did replace both the box spring and the mattress and we are fine now but the delivery team they are using is VERY bad and needs to replaced.

My wife and I walked in just 20 minutes before closing, but Brandon greeted us with a smile and…read moremade us feel completely welcome. We asked if it was too late to browse, and he insisted on helping us find exactly what we needed. Brandon is a true 'sleep expert.' He was incredibly knowledgeable, asking the right questions about our preferences and explaining the features of each mattress with total clarity. He didn't rush us at all; instead, he made the entire selection process seamless and stress-free. We walked out confident in our choice. If you're looking for a new bed, go see Brandon!

We just bought a house in Tracy and needed all new furniture so a neighbor recommended Homelife at…read morethe Mall. The target entrance is closed so it's a bit of a walk from the closest mall entrance OR you can call and they'll let you in the back door labeled 'show room entrance' that has a little parking and is mostly for pick ups. My husband is having knee problems so we appreciated it. They are having 50% off sales currently and I was relieved that they preordered most things so they are already in stock with the current backorder struggles at other stores. Two days later we have a high quality table and chairs, one of our two leather power recline couches (other is on the way), 2 bedside tables and one end table for between the couches. We spent a lot of money, but we wanted quality to last and the dark wood and upgraded features. There are some major bargains at Homelife for any budget, but we got some of the more expensive pieces and love them. I was worried mall stores are IKEA cheap or something, but our furniture is lovely and Tan was extremely helpful going over their multi year warranties and helping me shop for hours, then doing it all again when my husband got off work and stopped by. I had 6 stores on my list but Homelife was a one stop shop. Delivery was fast and the workers were polite and respectful of our home and items. You examine everything before signing off as well. Great prices and great selection and service. We will be back to finish the 2nd guest room furnishings soon!

I thought I had posted a review about how crappy this store's service was and was here to update my…read morereview with even worse updates, but I guess not. So here I am. I came Here to order multiple pieces of furniture for my home and was met with Rand who seemed to know a lot about the furniture and fabrics which was great. I went ahead and ordered and paid half the price. There was a problem with the fabric so we went in again and dealt with someone else, I believe his name was Jeff or Alex idk. If you were to take anything from this review it's to never ever deal with this man child. He screwed up the entire order and was a complete jerk about the whole thing, although I haven't had any problems with the furniture as of yet, I would never make the mistake of coming here again!

Went on yelp to see furniture stores around the area but when I arrived this place was not open!…read moreUpdate on yelp also the phone is disconnected.

I recently purchased a couch from Cooks. I spent almost…read more$1,000.00. I live less than 1 mile from this business. So I asked if they could deliver the couch they told me it would be an additional $90.00 to go less than 1 mile down the road.. I like to support local businesses but give me a break. How about some customer service.

Frank was on time, drained and disassembled my old waterbed. It was a fast and dry job! Thanks,…read moreFrank!

Frank is a waterbed expert. He has worked with Waterbeds for about 25 years…read more Whenever we need our waterbed serviced we call on Frank. Recently our six year waterbed sprung a leak and Frank showed us that the bed needed new internal bags and a new liner (our liner was torn). Frank ordered the parts and he installed them. Frank knows how fill a waterbed so that is just perfect. Now we do not have to worry about leaks. The bed is like brand new. No one knows more about waterbeds than Frank.

Very disappointing experience. I placed an order and paid in advance, but the furniture was never…read moredelivered. I also did not receive a refund, and communication stopped after the payment was sent. I made multiple attempts to follow up but did not get any response. Based on my experience, I would strongly recommend being cautious and clarifying delivery timelines and refund policies in writing before placing an order.

If I could give zero star, I would!!! Don't waste your time on this store. His price is lower than…read moreother furniture store but his items have defects and always delay in shipment! Not worth it!

Great service! One person helped me get to a big picture. The cashier not only rang me up but…read morehelped me put the picture in my car. I was able to find a picture to go over my bed and a throw blanket. Picture is attached but it's hard to see the detail. Fair price and what I need to complete my bedroom remodel.

Like the other reviews say, this homegoods is disgusting. All the workers look miserable and are so…read morerude. Not only that, not sure if it's because it's a Saturday, but the security guard at the front kept following me and my cousin. Calm down, you are doing way too much for $15/hr. Give someone a vest and they think they run the place. Nobody wants these pathetic cheap items, get over yourself. Hope they close down.

We had a great experience with Ilya and his team at Status Wood. We had a very large built in…read morebookshelf made. I was nervous taking on a large project as a new homeowner. Ilya made me comfortable with the process and was quick and responsive to all my questions. He gave me pricing options to stay within my budget. The project was complete within a few weeks. The finished product is beautiful.

Let me start by saying that StatusWood does very nice work and Ilya is a very nice guy. But the…read morepricing here is ridiculous, and the communication and timelines are pretty bad. We never knew where the status of our project was (Status: the irony). We had to constantly check in and drive the process. Even got our "finished" product for our thousands spent and it wasn't even finished.

Walmart is always super slow. Lines take forever and the customer service isn't great. Not my go-to…read morespot unless I absolutely have to.

1/7/26- Paper bags tear too easy from how much the cashier packs into the bag. The bags have no…read morehandles and they still use the rotating bag holder where the sturdy plastic bags used to be. One bag was heavier than the other. When I lifted the heavier bag it tore. Walmart cahiers need to be taight how to pack a Walmart bag to not make them too heavy. They are still stuffing as much as the can into it just like when they had plastic bags Walmart needs paper bags with handles at least..