This is for the Indian woman who processed my exchange/return Tuesday evening and the short…read moresecurity guard Donna I think is her name. Get another job customer service isn't for you guys. They were nasty and rude to me the entire time. I kept my composure because they're elder but i also didn't expect them to be super kind and friendly just enough to process my returns. Nobody was behind me so I had time to give her my receipts otherwise I would kindly move and wait. Then I get a rude short raggedy haired blonde security woman at the door who only checked my bags and receipts let other ppl slide without thoroughly checking their bags. I had to kindly check her. Anyway next time I will for sure not take too kindly to this as I was with my toddler. They obviously don't have kids. Anyway someone get these women a new job.

Today I was driving my truck and stopped by my favorite store Ross. I wanted to see if there was…read moreanything interesting in that wonderful place. And, lo and behold, I found a pair of Dickies pants on sale for just $12, originally priced at $100. This is exactly why I love Ross, you can find quality items for next to nothing. I highly recommend Ross to everyone. I love you! Personal is super friendly and professional service!

I used to be a huge fan of Ross, I shop here less. I was able to find a cute pair of shoes and a…read moreJean dress. Getting ready for spring. Cashier was a little drab but I won't hold it against the store.

Store is a mess. Ive never been to a Ross that was this bad. Can't even walk down the aisles. Needs…read morenew management or Corporate needs to step in

this ross store is pretty big. looked for my size in clothes, nada, pants wise…read more looked at the aloe beverages. shocked at how much sugar it contained. normal serving accedes 100% of the minimum daily requirements. eats: taiwan dessert: japanese mochi (2.29) 7.4 oz. -doesn't taste like genuine mochi, has a lot of toasted sesame. -has palm oil but not much, another version had lots more sugar, fats... -taiwanese mochi never tastes well, will avoid in future this one has sell by date in Oct./21, must have bombed BIGLY!

i called to see if they had something in the store that I needed before I come in with my broken…read moreankle. The website doesn't allow you to search for what you're looking for. They were not helpful. They were not friendly I won't be returning there.

I wanted to try on a pair of sunglasses that were locked in the glass case. They told me I need to…read morestand and wait in their long line to see the glasses. Why would I need to stand in line to try something on before I know if I want it? Isn't that why stores have fitting rooms for clothing? So we can't help people try on clothes but not sunglasses lol makes no sense whatsoever. Decided to walk out, waste of time.

So I just left this Ross store. Lovely check out person, lovely person who let me in to the…read morerestroom. BUT!!!! The security guard guy----- what a poor representation of the company. I had just paid--- literally- 2 feet in front of him. He was watching me the entire time I checked out. I had a baby gift in an Easter Basket. As I walked out he market the basket lining with his yellow highlighter. I said why did you do that- it's a gift. He said the cashier told you I'd need to see a receipt. I said I'm sorry I didn't hear her say that- why didn't you tell me? As if I had marked up HIS stuff after watching him pay. Very accusatory and acting like I was making a big deal out of nothing. Everything I had was visible in the gift basket. I had a tiny cross-body just big enough for my phone and a tee shirt and leggings. Not exactly a shoplifting scenario. Ugh. Back to what happened-. As if his marking up my purchase wasn't bad enough he then licked his hand and tried to wipe off the yellow highlighter! Seriously. I just wanted out of there. I was starting to get upset. He said what do you want from me you needed to show your receipt. I said I would have happily shown it to you had you asked. I then said an apology would at least be expected because I didn't want to stand in the epic Ross line for a return. He then gave me a smarmy, tongue-in-cheek I'm sorry. Honestly. I can't believe I wrote this much--- but everyone else there was great and he ruined a gift, blamed me and then was a j*rk about it.

In search for a pair of dress shoe for my daughter. She found everything else except for what…read moreshe needed. Long lines but went by fairly quickly, friendly staff as well .

Service is terrible literally over 50 people in line and only 2 checking out and on a Saturday to…read moreboot... you guess are obviously making money get some more employees

The old Spanish speaking cashier is very rude. I could not believe that she didn't give my mom her…read moresenior discount just because I put her items on counter. She acts like the owner. EVIL WiTCH! And service sucks. That's too rude towards a customer.

The manger on shift today was so disrespectful to me I am diabetic and I have to use the restroom…read morea lot Me and my husband went into Ross to shop when I ask if they had a restroom I could use they said it was not for customers I said I had a medical condition and I need to used the bathroom asap they told me to go to chilles witch is accose the parking lot I had to use the bathroom so bad that I ran across the parking lot praying I would make it even tho I knew I would have a pots episode I made it and then went back to Ross to meet up with my husband and that's when I told my husband I need to sit down but I also need to talk the manger when the manger came she was hella rude saying that the restroom was not for customers and she didn't care if I was diabetic and had to use the bathroom I even told her that because I had to leave and run across the parking lot to use the bathroom it caused me to have a pots medical episode and she told me that I had 5 minutes to get up off the floor and leave or she was going to call the cops at that point I was in shock she even said that I told my husband to go get my wheelchair out of the car and when we were leaving I got corporate number and reported her but when I reported her I gave them the wrong name so I called the store back and asked for the current name and I also asked what is there protocol if a customer is having a medical episode and the manger said they have 5 minutes to leave or they are calling the cops the employee that I was talking to on the phone said that the manger never told me that and that I'm a lier and she was right there and she never said that to u the employee even ha the nerve to tell me I'm a scammer and that I don't even have medical problems and I'm perfectly fine and I was fakeing the whole episode how is that ok that they would treat me that that and how am I faking a pots episode if my heart rate was 150 and rising please don't go there because what they did to me was unacceptable the manager that did that to me her name was Melody

The security is tight here. We walked in the store early in the morning and still have the wait?…read moreFor what reason? There was not that many people in the store and then we walked in because it was metered I guess. Whatever that means.

The new female manager us rude to her employees, I witnessed her being rude about the girl that…read moreusually works dressing room to another associate., the girl that works the dress room is a really nice girl.I deal with her all when I see her but haven't seen her lately.So I think she's picking on her which is discriminating.More until I see that girl back to work

Madelyn's is the best. Excellent selection of unique clothes and the service and overall…read moreexperience is wonderful. Highly recommend!!

Every time I go to Madelyn's I find something I love. They have quality clothing and many items to…read morechoose from. I Love the clothes, service and personal attention when I go there.

Went there today to wrap up some Christmas shopping and by daddy's (my own) Christmas gift today. I…read morepurchased a new gun safe & I wanted to take a moment & give this TSC some props. I dealt with a girl named Riley & a young fella named Lucas. Those two offered out of this world customer service. I was very impressed with their willingness to help. They were both quite kind & affable, straight up classic, good ole customer service with a smile. So many thanks to those two, they did a fantastic job. I had a hundred questions, I changed my mind once or twice & throughout the entire transaction, they helped me along. The store offers delivery, it was seemingly costly ($189.00 to deliver a 409lb safe around 50MI). However, when one considers the extreme weight of the aforementioned item & the distance, I suppose ultimately the shipping price is reasonable when comparing the grief of the logistics they're saving me. The same day of the purchase (today) I got a text from the guy who does the deliveries. This is the one area that could use a little improvement. I asked him, approximately, when he'd come - unclear. So I asked the guy to give me a timeframe eg: "approximately between 10AM and 1pm"'for example... Bro says "Between 11AM and 5PM, but it's raining so not sure". I have 4 kids to look after, "between 11AM and 5PM" is a large window, wherein I'll be committed to staying home to receive the delivery. That's 7hrs I can't go anywhere & I have to keep these wild children entertained. Suffice to say the ambiguity about the delivery is a bit frustrating, but we will survive. In closing - I mean it's a TSC, who doesn't love a TSC store? They've got the standard stock/inventory. Is worthy to note, I was at another TSC (Los Banos) this morning & the Los Banos TSC had better sales & sale prices than this Brentwood one. Good store either way, love going to the TSC! It's like a toy store for dad!

Great experience every time I visit this location! I stopped…read moreby to pick up some chicken feed and Halloween decorations, and as always, everything was well-organized and easy to find. They have a great selection at excellent prices. I always appreciate the friendly service and consistent quality here. Highly recommend this location for both everyday needs and seasonal items!