This Ross Dress for Less definitely has some hidden gems! It may not always be the most organized store, and the staff can be a little hit or miss, but the finds here always satisfy my shopping itch. There is a security guard at the front but they're always so friendly and don't make you feel uncomfortable. If you enjoy the thrill of bargain hunting, this location is worth checking out! read more

I used to be a huge fan of Ross, I shop here less. I was able to find a cute pair of shoes and a Jean dress. Getting ready for spring. Cashier was a little drab but I won't hold it against the store. read more

Store is a mess. Ive never been to a Ross that was this bad. Can't even walk down the aisles. Needs new management or Corporate needs to step in read more

Ross in Tracy is always a mess -- super disorganized, super slow, and I never find anything good. Honestly, I personally don't like Ross at all. Not worth the stop. read more

Worker "Shera" does not deserve to be working here. Yelling at customers and saying shes going to quit. Acting so aggressive like excuse me you work here. Do you what you're paid to do and dont yell at customers. Ugly attitude not our fault shes miserable read more

The sales clerk's are like not consistent with their jobs or maybe lazy,after your purchase they are suppose to remove every alarm tag on everything thing bought before packing,but no they don't,they just shove everything in the bag and when going out the alarm starts beeping as if you stole the the item,this is not right they need to do something about it. read more

People don't want to or can't do their job. A stool was team damaged but I still wanted to buy it. Shown them three places of where it is damaged and asked for the 15% off. They wouldn't. I used to manage a Ross. I know what you can't and can do. Pathetic. read more

Love it so much the always have a the best dog cloths and dog grooming supplies , I also love there candles !

I came to this Ross & purchases about 200$ worth of merchandise I went out to my car and going out it beeped but the staff said it was jewelry something told me to check in my car and guess what a tag on the blanket I bought, then I came back in and told them there was a tag and the security says I need the receipt then ran to my car grabbed the receipt and she took it off ! Then I noticed I bought 3 curtain rods I was charged for 4 so I came back in and was told by the security I have to re stand in line and it was super long like why do I have to restand in line when I did that and this was the staffs fault smh so not coming back !!! read more

I came into Ross on Halloween to get a white dress shirt, which they had. What they also had was 2 checkers for a line of 40 customers on a Saturday. Listen, I get times are hard with the pandemic, but you need to be able to have better & quicker methods to get your customers in & out faster than that, at least on a Saturday. I can see having 2 checkers during the week, even cutting weekday hours way down, but on Saturday? That's your busiest day of the week I'm guessing, you gotta have more than 2 people checking people out. read more

I am an avid shopper of Ross but what I saw last time cannot be unseen nor hidden from the public eye. I had the displeasure of witnessing my favorite worker get farted on by an elderly woman. For no reason. It's also just messier than a toddlers playroom for some reason. read more

Filthy mess!!! Asked one of the employees what was going on and her response was "short staff this is what happens" Saw another employee organizing hangers on a rack that were already on the rack. My thought seeing that is , leave as is and get to work on the bigger issue! read more

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When I was walking into Ross. I saw the security officer out front on her phone with her security clothes on. not sure if she was on break. but it doesn't really matter. she was cussing and saying very racist things. It was very unprofessional made me feel very uncomfortable. don't think I will be coming back here. Very unprofessional. I hope they talk to her. So people don't have to experience what I did. read more

I try to steer clear of the shoes here just because they seem to slap a brand name on a regular shoe and consumers overpay for a name brand shoe that isn't that. On a positive note though, I do like grabbing clothes from here when I do see a good price for a good find. I recently went with no intention of buying anything but left with a really cute burnt orange tank top jumpsuit for $10. It was a little on the thin material side, but still pretty cute. I also found a lightweight, yellow rain jacket for $10. I definitely grabbed this, I had been waiting to find a lightweight yellow jacket! Overall this place is clean and has some great finds when it comes to clothes and home decor! read more

Comparing this store to many other Ross in the surrounding areas, this one lacks inventory. There are many empty spaces on shelves and racks, making the store appear less appealing to the shopper. It also lacks name designer brands that we're accustomed to seeing at discount prices here. Quantity and quality 2/5. Customer Service was non-existence. read more

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I love comming here super good prices they are always cleaning up. The mess that people make. And I will. Be comming back here for the amazing deals read more

Ross Dress for Less - Department Stores Near Me - Tracy, California

Always is good! Me encanta!!! Encuentro de todo a mucho mejor precio. Si se necesita tiempo para buscar, ver y encontrar. read more

Ross Dress for Less - Hay de todo, no sólo ropa... Me encanta!!! - Department Stores Near Me - Tracy, California

What's really going with Ross. They seriously need to hire more staff. There's clothes and shoes all over the place. You can't even push the shopping cart because get clothes get stuck on the wheels. Here's the proof in the pictures read more

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Saturday night I lost my car keys in the store. Your employee would not allow me to look for my keys. I was left in the cold for several hours all alone at night. My kids were left alone because i couldn't get home. I live 35 miles away.This is unacceptable. The staff literally walked out and didn't even look my way, at that point I had been outside for an hour. I was stuck outside until 3:30 am in the cold. The staff offered no assistance of any kind. I should have been given time to find my keys. This so wrong on so many levels and the staff should be ashamed. Yesterday I returned and found my keys in 15 minutes. I need someone held accountable. Where is basic human decency? I could have been raped or killed. Not ok. I am calling corporate. read more

Never knew I never rated this Ross! Well the times I've been here when it was inside the mall near the Target, it would always be messy and the place was just overall unorganized and not clean due to it being so messy. Lines would also be very long as well. However now they are no longer in the mall, they moved next to Marshalls, like near Walmart and Costco area of Tracy. read more

Went into this store a few months ago for a shirt for a wedding and the place was a mess. Nothing was in the right sizes at all, to be honest the whole store looked trashed and a mess Tried again yesterday for some shorts and it is a completely different store. Everything was organized and I found what I wanted without having to search through. read more

Whenever I come into town to visit my family my godmother and I always go shopping. And where do we love to go? Ross! Everytime I come here I never leave empty handed. I don't know if that is a good or bad thing? lol I'm from San Jose and the Ross' there sometime disappoint but I usually find things at this Tracy location. I even bought some Jessica Simpson perfume i was eyeing at a macy's store a year ago. Only 13 bucks on clearance here! SOLD! read more

Located inside the Mall in Tracy, happened to walk in here just for the heck of it, while we were checking out stores at the mall in general and going to Target. The place is so disorganized, there is stuff everywhere. Needs a good cleaning in my opinion. I doubt I will be back. read more

Here is my experience First time after completing all my shopping Cashier said no cards only cash registers not working Second time only one cashier for total 5 cash counters at busy time evening 7:30 pm( total 1( customers waiting line read more

Writing this review solely to say how great the front end supervisor Dani is! I definitely go to this ross because of her just don't let her do your return or exchange she is a tad bit slow on that but she's still pretty awesome. read more

I hate shopping at stores with clothes all over the floor having to push my cart over them. This place gets too much business to team up this way. read more

Ross Dress for Less - Department Stores Near Me - Tracy, California

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Look... when you go to Ross, you expect unorganized and messy. This store in particular in the last few months has been horrendous. I think there are more clothes on the floor than on the rack. You would have to close the store for a day and a team of 500 people to get it into a shopable condition. Very disappointing as it's one of my mom's favorite places to shop for her size. read more

This is generally true about Ross but this location sucks. Their managers both Christina and Ana were ruthlessly discourteous and absolutely rude for a simple return. You wonder wonder what happened, we're they crazy or was I asking for some favor? None of that. It's just the store attitude and their sole objective of "processing transactions" fast rather than solving for customer problems. I reminded them that their associate said the goods would be returnable and they said it's tag number is incorrect so they can't return. Then I reminded them well you could issue at leader store credit as it was your store's product, they finally did that but it was such inconvenient AND more importantly such poor experience that I would say I am personally never going to return to the store unless I am left with no choice at all. read more

I love going to Ross if they have a nice selection that I can go through and go loco, but this one was a tad letdown for me. Their store is clean and service is nice but the selection is disappointing. I love to scour for new workout clothes and this store only have one rack of them and it's not even enough for me to splurge one because of their lack of selections to choose from. Though the updown is that some departments ie. kitchen, linens, etc. have a good amount of merchandise that I can go through. Other than that, I still go here once in awhile on a whim if I feel like I can somewhat find good steals. read more

IM NEVER SHOPPING HERE AGAIN. THE GOOD DEALS ARE NOT WORTH THE NON EXISTENT CUSTOMER SERVICE. G I bought shoes from here as a gift and accidentally got the wrong size, so today I went to exchange them for the right size. One of the associates "helped" us and said the receipt was wrong and didnt match the item (which is impossible because I kept the receipt with the item the whole time since I wasnt sure of the size) she then proceeded to speak with another associate as if I wasnt there saying maybe I didnt even buy the item from the store! Like I was lying to them or something! They continued to talk over me and cause a scene in front of the other paying customers until a manager came and upon hearing the situation told them to process the exchange. But that didnt stop the sales associate from being rude! She went on to talk down to me saying that the only reason she was doing the exchange is because her manager told her to. I was livid upon leaving! One of the managers apologized as I left but the damage had been done, Ive never been so insulted or embarrassed! GO NEXT DOOR TO MARSHALLS INSTEAD! Better items and MUCH better customer service. read more

I come here occasionally because sometimes they have some really good deals but the employees are rude most of the time. They have no customer service skills whatsoever. The Livermore store is probably the best store when it comes to cleanliness, organization and if you're expecting some courtesy from these service people. They also create their own rules about holding items. I've held a whole basket at their Livermore and Manteca locations but the Tracy will allow you only 6 items. I guess they are trying to lay down the law to make up for the fact that this is the dumpiest Ross nearby. Do me a favor? Go to Marshalls next door instead! read more

I've been to this Ross for the last three days and only had an item or two to purchase and yet all three times.within the last week the check out line was so long with only.one cashier, I put the items back and walked out with nothing. This place is ashame, I'd rather deal with Walmart crowds than this place. Not sure how they're still in business. read more

I do not go to this place often because I never have a good experience. The line is super long every time I go there and the staffs are not helpful. Today I stopped by because of my friend and I had the worst experience. They just sell the shitty product with missing things and do not care about the customers. The worst customer service ever. If you need to buy something, go to Marshall's the next door. (There should be an option for 0 star.) read more

I arrived at your store just before opening 8 am on Dec.29,2021. The crew that were working at that time were very rude and acted as though I was interrupting their social hour. I was waiting to purchase an item as there weren't any cashiers at the register. I simply said outloud doesn't anyone work here and the security girl told me that someone will be here in a few minutes as they just opened. Let me remind you this is at 8:25am and I was told they were in back doing books to open. Um, excuse me But you opened your doors at 8am you need to be ready to work regardless of the situation be it needing help with a purchase or return. All 3, yes 3 employees were rude and acted like I was bothering them as I needed to make my purchase. I wanted to ask to speak to their manager but the problem was one of the rude people was the manager. I would like to add that when I go into your store I am aware of one of your frontline managers Lisa, who is always kind and helpful. Unfortunately Lisa was not there at that time. I think I will take my business elsewhere if you are going to continue to hire rude disrespectful employees who can't even wear their masks correctly over their nose and mouth. I think Lisa can teach those girls how they should be working with the public. read more

It definitely needs improvement! Waited in line to get rung up and once it was my turn, the cashier took another customer "who had a question " before me? Instead of telling them to go wait back in line, they just started ringing them up. Ugh! read more

Ross Dress for Less is a discount outlet that offers close out merchandise, seconds, and out-of-season apparel. The Tracy outlet is one of the better stores in the chain. Unlike some other discount clothing stores, this Ross is clean, well-lit, and the staff is friendly and anxious to assist. One rarely finds damaged merchandise remaining on the shelves and most items are clearly priced. My wife and I enjoy occasional browsing and quite often leave with unexpected treasures. We've found very comfortable athletic shoes for $20, cashmere & angora hair sweaters for $12, and a really nice steel cooking pots with copper-clad bottoms for about $18 each. Give this Ross a try, you may be pleasantly surprised. read more

This was the worst shopping experience ever. The customer service in this store actually owes me stars. Since there is no way to give a negative a one star will have to do. Since when do you not give the customer a receipt. Just a thought why would a store leave only one person working in a store. The wait time in line was long. This store is lacking in appearance and cleanliness. It's been a long time since I've visited a store that leaves such a bad taste. Ross has really let down their customer and the target brand of marketing. Their District Manager needs to take a closer look at cameras and at their overall staff. Social media is trying to help you Ross, listen to your Customer this store needs a revamp. The Corporate office needs their Senior Leader of talent acquisition to come and help the District Manger have a focus on what skill sets are needed to rebrand this store. read more

Messy store and the most of the Associates have a bad attitude. I just called to double check the time for when they close and the associate seem to be upset and before I can say bye she hung up on me. For all she new I could of been the DM calling. If you don't like your job, go next door or somewhere else! read more

I returned an item. The lady forgets to give me the old receipt. I told her she looked for it and couldn't find it. Mean while im waiting for my mom to pick what she wants to buy. Security ask me if what i have is a return i say no i just paid it and im waiting for someone. I decide to leave the store to put my new purchases in the car. Come back and i got greeted with a your back (rude much). That annoyed the shit out of me. Bitch if im walking in its because i need something. (Get my mom) so i get in line with my mom. The security (red haired, freckled Caucasian women)near the exit doors made me feel so uncomfortable. That on my way out i tell her "this is my mom. I couldn't leave without her." Her response on yes we wouldn't wanna leave our moms would we. My response back "no we can't my mom is important." I was done with her. read more

i love love love Ross. Great store. I even got my hubby into shopping here. We come for knick knacks around the house and I like to look at shoes and pants for work. you can definitely find good bargains if you just have the patience to look. the staff seems friendly enough and i definitely can always find something that i gotta have. read more