I was unfortunately unable to find what I was looking for here, however, I believe that it is still a nice Marshalls location. The store was visibly clean and well maintained. It was also organized. Overall, I think it is a great Marshalls location to visit. read more

Marshalls - Department Stores Near Me - Tracy, California

I mean it's Marshall's. It's a hit and miss kind of store. It's not always as clean as it should be

I was so pleased by the pleasant personality of Jessie at the register when checking out. It was late, minutes before closing and she was as polite as if she just started her day. However, my distraction and surprise at her continued helplessness knowing I was unable to carry it all I had set my phone down previously and didn't think of it until I was driving home. I returned and a gracious teenage called into the store and the woman who answered even after the store closed was so extremely polite! I waited on the phone while they searched the store repeatedly calling my phone. I was handed my phone with a smile and so thankful for such polite service! I returned 2 days later with a return and Jessie remembered me and was so helpful because I needed to exchange an item and she expedited the transaction to make it so smooth and easy. A delightful experience again! Outstanding customer service! read more

From the outside, this place looked like a "smaller" version of the Stockton's Marshalls, Not sure if the parking lot is usually unkempt, as we parked next to a shopping cart full of trash.. We were so surprised as we stepped through the door, our reaction was in comparison to when Dorthy from the Wizard of Oz filmed from B&W & then turned in to COLOR... amazing! Much more bigger inside than it looked from the outside and aLOT MORE fun things to be bought! And we did! read more

I love Marshall's. They have amazing gifts for cheap and a lot of variety to choose from. The workers there are always so friendly and welcoming. read more

Perfect location in a big plaza right next door to Ross and near other businesses (WinCo, Petsmart, Home Depot, etc.) with plenty of parking! There are also many restaurants, hotels and even car dealerships nearby! Oh and Walmart, Target, and Tracy Mall nearby too! What more can one ask for?! Everything is all here!! This Marshalls is well-kept and organized. Staffs and manager are friendly during my visits. read more

Marshalls - Department Stores Near Me - Tracy, California

See all

It's pretty tidy. Everything is pretty easy to find.Easy checkout and friendly service.

The manager and employee are very rude. They never help customers when they have a question or problem.

Marshall's in Tracy does not consider helping shoppers with disabilities a priority. Today, I went in the store which I rarely do for health reasons. I walked the perimeter of the store founds some deals. I got to the line which was at least 10 people. I stood in the line but then my body no longer wanted to cooperate and I did not bring my walker in thinking that I could just lean on the shopping cart-which worked until I had to stand stationary. I then went to the end register where the manager and a cashier were chatting and explained me situation and if he could help. The answer was no you have to STAND in line. I asked if I could speak to someone else, no just him. I asked for the phone number so that I could call for a complaint he said he had it in his phone and had to go get it. As he walked away I noticed a chair in the corner behind the register area that I could sit in. I sat and waited about 10 minutes. He still said that I had to go stand in-line. I don't understand why since he was not checking anyone out he could not say ok wait here I know who is at the end of the line and you will be after them. I let extremely disheartened. How can you work in customer service as a manager but not provide customer service. We can not look at anyone and know if they are disabled. Please consider this before shopping here, a discount at what cost! read more

I love the chain of stores, but this one has the worst bathrooms. First of all, to all the moms who shop there WARNING, NO DIAPER CHANGER! which is mind blowing because I'm sure most of their customers are mothers. Second of all the bathrooms are beyond filthy. I told one of the employees and she said in broken english Saturday and Sunday. Idk what that means. Get someone over their, clean it, and restock the frikkin toilet paper.Then she asked if I needed anything to wipe.. smh Please note the poo smear on the floor in one of the pics. Filthy!! read more

See all

the most frustrating thing I can come up with is not being able to use my account/credit card here to gain points because I left my card at home( my fault but I rarely shop here or use this card that's partnered with Homegoods, TJMaxx and a few other companies.) I do not understand why it is so difficult to look up my acct with my phone number or Driver's license as a form of identification. I have six other methods to prove who I am to charge $120 worth of items. I was even able to pull up my online account to show them my limit and zero balance! Other major department stores are capable of pulling up my account to verify me in a matter of minutes. I even called customer service and attempted to look at past online statements but for some reason they don't give me the option to look at my past statement accounts. Smh. I would like to thank them for being so stringent to protect my account and fraud but damn even I can't even access my account in the store with all forms of identification. If I person was willing to make a fake ID, credit account, online access, walk in and stand in the stores many many many cameras to steal $120 worth then man I think they deserve that merchandise and Applause. It's funny how they sure CAN verify me With a paper application with just an picture driver's ID when I first opened my account and gave me a nice spending limit but the verify me subsequently?!!!! The icing on the cake was when I was not able to push out the cart to where my car was parked. Normally I would have left everything and went shopping somewhere else but I already wasted my time so I paid for it anyways in other forms. I told them I'll pay for it now only to come back when I'm in the area to return and to recharge it on their card. I was given the option for items to be held but idk when I'll be free to come back to shop here or any other Marshall's by the end of the day week or month. read more

This store is clean and organized! It's just the customers that are Rude - just like lady yesterday showing us all how rude she is to people working retail! Please tell her to go to church and ask for forgiveness for being such a rude and entitled child that looks like an adult read more

I want to thank Susan E for the spectacular service and making sure I was able to find the right items I needed. Also, the service here in general is amazing and all employees are always smiling and making sure all the customers are accommodated. I love how they have many products to choose from and compared to other Marshall's which are always nearly empty this one never disappoints. The price here are great and never over priced. I love coming out here when I'm in Tracy visiting. read more

There are some Adidas, Nike, and Jordan shoes that had attractive prices to it. Only issue, there aren't any normal sizes that an average person can wear. If you fit a 14 in Men's, it's all yours. Prices 3/5 Quality of products 3/5 Sizes 2/5 read more

See all

Selection was trash and I was in line way to long at checkout. I won't be coming back, solely because this place sucks ... sorry. ‍ read more

Marshalls - I've been in line for 30 minutes - Department Stores Near Me - Tracy, California

I like that we have this store in Tracy. I find that the selections here compared to the store right next door is much better and worth your time digging through their merchandise. The store is clean and well organized and you can hardly find any unopened or damaged items. The price comparisons to the competition next door is also great and I always ended up finding things I think I need. Checkout lines were commendable since you don't have to wait long for you to get checked out. They're fast and friendly and they don't push you to get their credit card. Keep filling them clearance sections and I'll be one happy camper (hey I'm frugal and I'm not afraid to admit it) read more

I've been here a few times and it's neat and organized store. The store layout is good and the service is also good as long as there isn't that long of a line. If there is be prepared to wait. Plenty of shopping carts too. read more

This is probably the worst Marshall's I have ever been to. This store is so dirty and unorganized. The employees are rude. I don't know who's in charge of the beauty department but it's a dirty mess. I have come here 3 times this month and the same garbage is in the same spot. I love Marshalls I can shop everyday however, this location is gross. I have been to so many other locations that are clean and organized. This location needs help. read more

See all

Marshall's is one of my favorite stores of all time. I recently moved and I've been in here a handful of times. Before the pandemic/close, there were several super c*nty sales associates. Just like this one cashier super rude n said that lotion and etc was final sale without me asking the return policy. Like yes, I understand that there are a lot of fake/bad returns. I'm a former Marshall's employee. So trust me, I know a bad return when I see one. But our store allowed returns of beauty products if the product turned out to be spoiled or caused an allergic reaction. Like I bought a PerriconeMD eyecream one time and it was dried out/basically empty when I opened the container n returned it no problem. I gave the store 3 stars because I had a much better experience during the reopening. Otherwise I would have kept my review at 1 star. The brand's are lacking. N the selection is small. But this is also half the size of what I'm used I'm also used to seeing more free people,c&c, Hudson, cloth&stone, true religion, etc. Also the beauty aisle is sad. Sometimes* clinique n strivectin but have yet to see PerriconeMD. Here they just have names like michael kors and lucky brand. Each Marshall's caters the brands to the neighborhood's demographic. So the lack of desirable brands and products here isn't the store's fault. It says more about what a dump Tracy is as a town. So if you were looking for designer name brands, this is definitely NOT the right Marshall's. But if u wanted something simple or don't care about the names so much, this marshalls is decent. It's always clean n organized at least! read more

i usually don't like to leave reviews but i just have to, the store is messy and the employe are rude and talk about customers in front of their faces and treats the employees with disrespect and racially profiles against people of color and followed some body of color around because they thought they were stealing i just think they are so disrespectful and that's not fair for the person this place is just the worse and never go here because they will racially profile you and don't apply here for a job because they are very racist to employees who don't speak english properly. read more

they have some lovely people with great costumer service. I went to this store in need of kids shoes and soccer clothes for summer as my boys will be playing in a team. I met with Breshna showed Me the available sport items for boys and shoes. and if they didn't have it she checked with they floor supervisor to confirm if they ever get that kind of sport merchandise. Despite they didn't have soccer shoes she is great and helpful she went above and beyond and provided me with a couple stores can visit that carry them. She goes above and Beyond. read more

This store has a lot of STUFF! You can find everything here from clothes, shoes, food items, wall art, kitchen etc. The store is kept fairly clean and the staff are helpful. read more

I'm obsessed with Marshalls! They have the best deals on the greatest things! I've been to many and this store is one of my favorites. They keep it very clean and organized. They recently just remodeled some of it and their new dressing room is great. This store is located next to Ross, which tends to have better deals, but the staffing at Marshalls keeps me coming here. read more

Very friendly staff. Every clerk I bumped into was smiling and offering help. Found a great bargain! $49.99 North Face boots:) love it. read more

Marshalls - $49.99 northface boots!:)) - Department Stores Near Me - Tracy, California

Small selection of clothing. Seems they cater mainly to teens in the women's department. I would like to see more Jones New York or Anne Klein business suits. Also dislike that they started price tagging the shoes with the plastic ties you see on clothes. They actually puncture the leather. Whoever thought of that idea is an idiot. You're happy to get a pair of brand name shoes for less and then you see Marshalls put a hole on it and damaged the leather. . read more

Man oh man. I live for these stores. Big, full, large variety, I've had a couple not-so-great experiences. One of which was a couple arguing about stealing. We notified the manager & he did absolutely nothing. That made us feel really safe. Also, if he didn't care, why do I pay for everything I want when you allow the stealing. The theft is really an issue and they just allow it. The bathrooms are regularly used by homeless people who leave a bad stench throughout the store. I'm not say it's the personas fault however... there is no regulation what so ever in this business. On to the employees.... they're often stocking; which is amazing, but, don't bother them unless you want attitude. Not to mention they don't like their customers... that's the big issue. Take a note from Ross next door with the security. read more

This place is always organized and has great deals. The employees are helpful and the merchandise is always on point and stocked. Clean floors and restrooms. The only thing I would say prevents this from being a 5 star review is the fact that Ross just moved in right next door and has better deals and is still very well organized and stocked. Ross seems to be giving them a run for their money. Yes, the labels are a little higher end than Ross, but in this day and age, I think we could all afford to save a few dollars. Otherwise, Marshalls has done a great job with hiring serviceable employees and maintaining the store image, which is always a bonus when I'm deciding where to spend my hard earned dough. read more

We're gone back dozens of times now. We've spent far too much on clothes and shoes but, with the quality and the prices at this Marshalls its pretty hard to resist. The list of great stuff we have scored is too long to include here but some examples: Cole Haan dress shoes with leather soles $49. Timberline boots $29. Thick, soft cashmere sweater $16 Weather-proof, name brand jacket (at Macy's for $189) for just $29 Sometimes finding just the right item for an incredible price takes some looking. It's also good to know that the store receives stock and does most of it's discounting mid-week so you'll find more bargains on a Wednesday than on a weekend. I used to hate clothes shopping. But patronizing this Marshalls the quality of our wardrobe has improved dramatically at very little cost. My wife got a Marshalls credit card and, on top of already great prices, she gets a $10 gift certificate in the mail for every two hundred dollars we spend. If you've got a large family or are just thrifty and appreciate quality clothing and shoes, you should give Tracy Marshalls a try. read more

Love this store, Selection was everything what we needs in there and well organized. Cashier are nice and friendly, always have multiple registers open, don't have to wait long to be checked out. Very much happy with Marshall is here in Tracy,ca . read more

Marshall's is a lot like a TJ Maxx, but they don't have the same amount of jewelry or accessories. I think TJ Maxx has better shoes, too, on average. The makeup section here has really been demolished. A lot of the packages were opened and had been used. The clearance is good, though! I got a cute makeup bag here for $7! read more

If I can give no stars I would. We just moved here from the bay area so of course I'm excited to go shopping for new things. Ive never at the worst experience at a Marshall's before then today. The store manager "Sean" has to be the most unprofessional ,rudest, low class person on Earth. My family and I walked in, we get greeted of course and like any other Marshall's you have to look for certain items, I get to the furniture area where it's on the same row as the toy section. My kids get so excited and run to this big huge electric car. Of course my son gets in it and my oldest are standing around them looking at it. I see Sean go in that area, and I hear him tell them to get off it it. Which i said to my self of course someone's going to buy that I'm sure they can't sit in it. okay fine so my oldest helps him get off of it so they walk to the next aisle, well their goes Sean behind them saying don't touch that go find your parents. So by this time I'm behind him, and again he raises his Voice and tells my son "BRO, GO to your parents".I said hay is there a problem? He said with a smile, No mam, I'm just asking them to not play with the toys because I'm going to clean here? To not play with the toys in the toy section? I clearly let him know that's no way to talk to children that are not yours. I couldn't believe how he was talking to my kids. My husband heard me and he came running. I felt so insulted that someone spoke to my kids like that. I will definitely be contacting the District/ General Manager. Sean, if you are reading this I hope you feel extremely bad about this situation. Because you and I both know I caught you. read more

Okay, I like this place because it's so close to me but it's very disorganized and dirty. No employee insight to assist with questions and horrible customer service at the front. Hopefully, they'll retrain their employees and it will improve. read more

The store is always clean. It takes time to really rummage through the clothes they have but sometimes it's really worth it. I like this store but because there's a Ross right next door I usually tend to go there instead of here. read more

I really liked this Marshall's until last night. I was at the cash register my 14 year old beside me. There was a cashier at the 1st register by the door. I was paying at the last register way across the way. All the sudden hear her in a very loud voice speaking in a very demeaning way to someone and said "don't do that, leave it alone". She was loud, very ghetto spoke like she was talking to one of her project kids. And I heard my son say "I'm Sorry", so I turned and said is she talking to you? He said yea! My kids are very well behaved and respectful and I've always taught them to respect their elders and have manners. My son even apologized when he shouldn't have to, I didn't want to make a scene and have my son witness it, but I was furious!! First of all, she has no right to address anyone like that unless it's your kid if that's the way she talk to them. But at a place of business you don't talk to anyone that way, specially not someone else's kids. None the less while their parent is right beside them. If my kid was doing something he shouldn't have, come to where we are and say so, don't holla at him from the door. I can't believe this store allows their employees to speak to their customers that way. read more

Worst manager customer service ever!!!!! I wanted to buy a kids craft box. There were 5 of the same boxes marked $3.00 the one I brought to the register was $6.00. I asked MELISSA the store manager if she would override the price. She gave me some lame excuse that they sometimes have items that are the same but different pricing and it was closed to her to override. Blah Blah Blah. So basically I had to go get another box that was marked $3.00. Why would she make up some store policy to avoid an override????? #lazylamemanager. read more

If your looking for good deals, then this is your store! They have a wide selection of clothes, shoes, toys, bags, electronics, home decor, and much more for great prices. My favorite section (like most girls) is the shoes. They have a variety of sandals, boots, wedges, heels, flats, athletic shoes, etc. They have designer shoes like Steve Madden and Guess for half the price! The shoe department is kept pretty organized so sizes are easy to find. The only downside is that sizes can go pretty fast. Clothes and bags can be hit or miss. Sometimes you have to really search to find the good stuff. They have a wide variety of apparel from casual, to dressy, to athletic wear. This section can also be messy and disorganized especially when you move towards the clearance stuff. Other great things to checks out: They have great deals on perfumes, but your can't open the bottles, so you should know what you like before purchasing. Also, check out the DVDs because you can find some great deals! read more

I am a rare customer. The service I received from one of their employees, Dottie was just outstanding. Dottie, went out of her way for an additional price check that I needed. I give her 5 stars for her customer service. Thank you, Dottie for being there when i need a clerk. I will see you soon. read more

Clean store and friendly staff. Layaway lady was nice. Huge shoe selection! And they have designer jeans!

I went to Marsha yesterday and I was very please Delorse help me in floor Decor department I appreciate her, I wanted you to know this person is great. read more

This was on Saturday evening, 11/17/2018. Was at the Marshalls store in Tracy with a friend who wanted to exchange two birthday gifts and use her gift card. First off they refused to exchange the items claiming they were not their items. This was a lie. I know the woman who gave her the gifts well. She lives in Tracy and often shops at this store and said that they were positively from this store. But this was actually tame compared with what happened when she tried to use her gift card. The clerk told her that there was no money on the card and tried to keep the card, placing it out of sight on a counter behind the register. My friend objected and wanted the card, as she had a receipt which showed the card had anout $40 on it. The clerk reiterated that the card had no balance and that she had thrown it away. My friend insisted on getting the card and when shown the receipt the clerk mumbled something unintelligible and admitted the card had funds on it. This was just before closing time and the manager on duty was within earshot, perhaps 8 to 10 feet away the whole time. Never intervened or said a word. So I really have to wonder if this is routinely done to other Marshalls customers and whether these people are running some type of gift card racket to line their own pockets. The card was placed on a counter out of sight and not in the trash, as the clerk stated. And I also don't really understand the manager on duty staying away the whole time. I was in management for 23 years (not retail, but in the a service related industry) and that would not have been tolerated. I would like to add that I like Marshalls and often shop at their Dublin and Danville stores. I have never witnessed anything like this at any of them. But something at the Tracy location stinks. read more