I came in today to return there equipment back to them because I am moving to Texas and it was 25…read morepeople ahead of me. and I had to wait 2 hours just to return and sign some paperwork! They kept talking people with appointments before walking and not all customers service reps. We're working and they was taking 40 mins on each customer. If I could rate this place I would not even give a I

I loathe coming into this store. Longest lines and reps are slow. If you don't schedule an appt…read morethen plan on waiting over an hour. Of course if you do have an appt you'll still be waiting because a rep will be sitting not helping or going to break and the mgr no where to be found or stands there as a greeter Literally walked in over an hour ago and 5 reps "seeing people" and literally rep is now helping people and the line is 20+ people

Amazing service. They answered all my questions about Dish network and Directv. I even got a free…read moreinstall the next day. Highly recommend. Very experienced and professional.

From the owner: Direct Satellite Service Inc, serving the state of Michigan sInce 2010. We pride ourselves in…read moreproviding the best service and entertainment experience to our customers.

1) I don't understand why the link to Denny's Antenna Service doesn't work any more…read more 2) And I don't understand why there are so many negative reviews as not only have I bought many of there antenna's for over 20 years now, but I have referred my friends and family to them also. I have setup their smallest antenna in Long Beach, CA and get tons of channels, have setup their smallest antenna on a Houseboat at Kathrine's Landing on Lake Mohave and get stations from Kingman, AZ & Las Vegas, NV and then setup their larger antenna on a house 11 miles east of Flagstaff, AZ and get stations from two different locations. I must say I do use a signal booster as I am sending to multiple TV's and now and then the stations do go down do to the weather as the problem is not on my end but from snow on the towers in the Flagstaff location, but with their antenna I get way more stations than what was available before with the antenna that Denny's Antenna Service recommended.

Things were great at first and done at no charge for me through the DTE wind turbine program. They…read moremake quite a bit of money doing these installations. Only worked part of the first year and then quit transmitting any signal at all. It has been out over 2 years now and I cannot get them to come back to take a look at it. Beware.

Warning!!!!!!!!!!!! Danger!!!!!!!!!!!!!!! DO NOT USE THIS COMPANY! I was called a month ago by…read moreFrankie, quoted a price for Viasat and Direct TV. Installer came out, no business card, charged me first month for supposedly Direct TV bill. No paperwork, program guides, or documentation was provided by installer. Did not give a company name! Called Viasat and Direct TV and was told amount quoted was way low, it would cost $11-$15 more per month for each service than Franke quoted me. I have called 15 times and spoke with Steve, Marica, Rick and left messages for someone in charge to call me back to explain incorrect pricing. Three weeks in I have had no return calls, no emails, no mail or documentation from anyone. I filed a BBB complaint one week in as I could see where this was going. This is totally bogus and unacceptable.

Don't use this company! They are quick to set you up for satellite television or internet, but you…read morecan't get service after that. Twice now, I have had internet issues. The first time it took 2.5 weeks for them to come out. I'd call them and be scheduled, but no one would show up. They may call, but usually didn't. If they called or I called them, they always had an excuse, and were often rude. After three no shows the second time, I was able to get Viasat to change service providers. This tech was great! She did have to change the cable Future Vision put in, as it wasn't done correctly to start with. Between not doing things right the first time and not coming out to repair as they schedule, then being rude when you call them, I have nothing positive to say about Future Vision.

i love this network but the giy that was setting up our hopper and super joey was there at our…read morehouse until 9 and was there for a solid 5 hours. i needed to do things like shower. eat dinner and do homework but i couldnt do tjat bc i needed to watch him for precaution.

Lots of choices out there if you are cutting the cable and wish to install over-the-air antenna…read more These guys were the only ones that answered my inquiry but were exceptionally detailed when they did. They work in mid Michigan and were easy to schedule and showed up early. Family owned, honest and competent. Installer really studied the situation before installing to insure best route and had the antenna and wiring up in short order.

One of the best guys ... Can when no one else wanted too... Very reasonable...Would recommend!!read more

Great job on setting up my security system! Would use again. Went over and above and . They came…read moreover the same day I called.

Hands-down one of the best experiences had in a very long time with any local company or…read morecontractor. Patient, helpful, quality work, and very reasonable. Enjoying my new digital antenna and NO BILL - cut the cable and call Great Lakes Satellite!

From the owner: Directv, dish Network, and Exede Hi-Speed Internet. Serving Genesee County and surrounding area for…read more36 years.