I came in today to return there equipment back to them because I am moving to Texas and it was 25…read morepeople ahead of me. and I had to wait 2 hours just to return and sign some paperwork! They kept talking people with appointments before walking and not all customers service reps. We're working and they was taking 40 mins on each customer. If I could rate this place I would not even give a I

I loathe coming into this store. Longest lines and reps are slow. If you don't schedule an appt…read morethen plan on waiting over an hour. Of course if you do have an appt you'll still be waiting because a rep will be sitting not helping or going to break and the mgr no where to be found or stands there as a greeter Literally walked in over an hour ago and 5 reps "seeing people" and literally rep is now helping people and the line is 20+ people

Warning!!!!!!!!!!!! Danger!!!!!!!!!!!!!!! DO NOT USE THIS COMPANY! I was called a month ago by…read moreFrankie, quoted a price for Viasat and Direct TV. Installer came out, no business card, charged me first month for supposedly Direct TV bill. No paperwork, program guides, or documentation was provided by installer. Did not give a company name! Called Viasat and Direct TV and was told amount quoted was way low, it would cost $11-$15 more per month for each service than Franke quoted me. I have called 15 times and spoke with Steve, Marica, Rick and left messages for someone in charge to call me back to explain incorrect pricing. Three weeks in I have had no return calls, no emails, no mail or documentation from anyone. I filed a BBB complaint one week in as I could see where this was going. This is totally bogus and unacceptable.

Don't use this company! They are quick to set you up for satellite television or internet, but you…read morecan't get service after that. Twice now, I have had internet issues. The first time it took 2.5 weeks for them to come out. I'd call them and be scheduled, but no one would show up. They may call, but usually didn't. If they called or I called them, they always had an excuse, and were often rude. After three no shows the second time, I was able to get Viasat to change service providers. This tech was great! She did have to change the cable Future Vision put in, as it wasn't done correctly to start with. Between not doing things right the first time and not coming out to repair as they schedule, then being rude when you call them, I have nothing positive to say about Future Vision.

Internet is so poor. Constant buffering. When calling for support, they are able to identify where…read morethe problem exists but are not able to fix it. Why?!

I'd give it 0 stars if I could. TERRRRRRRIBLE WIFI!!!!!!!! Always experiencing outages.read more