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    Future Vision

    1.0 (4 reviews)
    Closed • 9:00 am - 5:00 pm

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    4 months ago

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    Ask the Community - Future Vision

    AT&T Internet

    AT&T Internet

    (5 reviews)

    Worst customer service EVER!!! Waited over a month to have a line put in and buried, this after…read moresending several techs out (or not). First one turned in ticket saying work was done when it wasn't, second tech (3 1/2 weeks later) buried the old line, finally after 5 1/2 weeks got new line buried, now waiting for yet another tech to come out and hook it up. Would NEVER recommend AT&T Uverse to anyone!!!!! I wouldn't have it except my husband doesn't want the hassle of changing companies. lol

    Their Customer Service, SUCKS. We started asking prices on combo directv and internet, at $65,…read morethen got call to further process internet and told that it was $80 a month combo, so i cancelled tv and kept internet. Well, had to call 5 or 6 different numbers given to me by different at&t reps to finally cancel the directv. I further processed the internet and they said they would send a modem. So the modem arrived and i set it up per instructions that came with it, modem didnt work. So i called tech support to help with modem, still didnt work. So they set up a technican to come out two days later, and the tech never showed up so i called them again, and talked to a rep about the tech not showing up, so she gave me yet another phone number which turned out to be att employee hot line for field techs and salespeople that can only be navigated by att employees with their own att pin numbers, so i called att yet again to talk to someone who is "sending a tech tomorrow". Im not confident the tech will show based on my awful experience. I just need their internet to stream since everyone says it is great for streaming. But their customer service is a train wreck. There is absolutely no structure to their cus tomer service, and im afraid if my internet goes down, ill be fighting a bunch of clueless morons trying to get it going again. I havent experienced the internet service yet, but im praying its not any where near as bad as customer service.

    Future Vision - televisionserviceproviders - Updated October 2026

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