Was here on time & wearing a mask. Very nice & did a great job in a timely manner. Would recommend…read moreto friends.

This Sr. Sales manager sold my senior parents a system to good to be true. First of all, I never…read morewrite these reviews, but I'm so frustrated with this salesperson and the lack of service after the sale I felt I had to. He made primises to my parents about channels they would get that were just false, and also about the billing price. My father passed about a month after the guy sold then the system, so it took a little while for my mom to notice the issues as she was a little busy and distracted obviously. So now she is alone and those channels she specifically asked about and was promised would be part of their package, well they didn't exist. She noticed her missing shows now more than ever and that upset her very much. She was way too busy still dealing with things from my fathers death, but that little bit of downtime she had at night, she just wanted to relax and watch an hour of her favorite tv. Well then the next problem that arose was the bill, which was more than she was told it would be, but really didnt notice it until a few months later because of the distractions. Then the bad weather started to hit and the satellite signal was often lost and we were without television. When she finally got around to calling this salesman for some help, he told her to call AT&T to get everything fixed. Okay, so I have been trying to help alleviate some of my mom's paperwork problems and did this for her. So I called AT&T and finally was able to talk to customer service, but I hit a roadblock when I didn't know my fathers 4 digit passcode or his security questions, the worst part is neither did my mom. We usually now all of his favorite things, but for some reason he changed things up a little, maybe his way of playing a joke, kind of funny I guess. Anyways back to Debois, I wouldn't trust this salesman as far as I could throw him and wish we wouldn't have had such an old system from dish network and maybe we wouldn't be in this situation now. It's kind of trivial in the big picture, but it's just one more problem of the many that have popped up, that my mom doesn't have to deal with.

We signed up with Viasat hoping to have a more reliable internet service than we had at the time…read more  Dubois Pro Satellite provided us a good sales pitch.  ·       Contract - 1 Year (2 year price lock)  ·       Installation cost - first month internet cost (all equipment fees are included)  ·       No additional equipment costs  ·       Equipment Provided - Dish & Router/Modem (combined unit)  ·       Overage Costs - NONE - Example: Silver Plan is 60GB @ 60mbs - above 60GB it drops to 30mbs    Any problems/issues contact Debois Pro Satellite directly and they would resolve them  From the start we had nothing but issues.  The service is extremely slow, there is a significant lag while trying to have a business conference call, and sharing a screen in a business conference call is not possible (display does not share).  We do not stream television.   David Debois, provided our initial install (Late March 2022), missing several components to complete the install the same day.  David also came out to the house several times to make changes to see if our service would improve.  It did not. He changed out an eye, the pan, and turned/tweaked the outside equipment.  Finally, David told me "I will fix it".  He promised an upgraded package (silver to gold) for the same monthly cost as what we were paying.  He assured us that it would improve our service and we would have a better experience.  Despite the service interruptions and problems we had, the changes made did not make our service or experience any better.    Finally, we decided we had had enough of poor service and I called 3May23 and was told that we were locked in to a 2 year contract that expired in 18 months and we would be required to pay $15 per each month in the remaining contract to terminate our service.  We did not sign a contract after the late March 2022 initial set up (1yr), how could we possibly have a 2 year contract with a 18 month balance?  I requested Viasat to provide a copy of the contract that was signed and the e-document that was provided was signed by someone (NOT ME) on 10/25/2022 at 15:23 CDT with an IP address of 172.243.193.188.   At 15:23 CDT on 10/25/2022 I was at work 20 miles away, and did not sign this agreement.  Most likely a Debois Pro Satellite employee, fraudulently entered my name into a 2 year contract that we were unaware of. We also have a copy of the work order from Debois, that is also missing our signature.  Debois Pro Satellite have been the only ones out here to provide support or equipment changes.

They installed 2 light fixtures and a socket, also they found a fire hazard in our bathroom we just…read moremoved into an older house so we are very grateful for their service! they did a great job!

Service was excellent! Electrical problem resolved expediently. Found out the LED lights were not…read moreoperating In the house and pole barn. Minor issue with electrical panel in pole barn too. Called and was scheduled immediately and they even arrived a day sooner. Very knowledgeable electrician who was very friendly, and respectful. Will definitely call them again and refer them to everyone.

Pat from WT&S is professional, knowledgeable, & very well priced. They did a phenomenal job on our…read moreaudio set up, sounds great! Would certainly recommend

From the owner: Make your home as smart as your phone. Everything from security camera systems,alarms,network…read morelines,phone lines, smart door locks, and tv and computer installation

We signed a contract, with the estimate, but the cost came back almost twice what we agreed on. Now…read moreI keep getting invoice with even more fees and cost! I was just surprised today with an invoice for a Permit, no one told us we needed or it was going to cost more. Its for $321.00 Plus they told us we would need to purchase and install our own batteries and do some other things we did not know how to do. We are a small office - not fire techs. I tried to get the fees waived but no communication on this. Its been a rough 5 months. No we would not recommend and are so disappointed.

I have questioned the value of home security systems in the past but few have disappointed me as…read morebadly as these folks. After spending 1,000's of dollars for their 'top of the line' security solution for a place I own, what I got was a recurring bill each year of close to 900 bucks. What I didn't get was a system that ever worked, was perpetually in need of battery replacements and when I called for service was always outside my availability window to sit around waiting for the next round of excuses for why my system couldn't connect to the different sensors. And there was ZERO account management. In 5 years wouldn't you have called at least once and Noted the recurring alarms on sensors going off and the fact that I was NEVER able to arm the house in away mode? It never worked! Wouldn't you care about that if you were selling a service? Not these guys!

Excellent work and a fantastic alarm system. I have this system in both my business and homeread more

Great service and always making sure we're being taken care of when there is an issue.read more