We have never had a problem with M3 wireless since we had it installed. It's fantastic and so much…read morebetter than our previous wireless company!!!

Service down for all excuses from cloud cover to someone dug up a cable, always something wrong…read more When it is working, extremely slow. Should have never left my previous provider. They had zero customer service, but most of the time they had a good signal

Email server has been down since last Wednesday. I cannot reach anyone at speedconnect or Vumeread more

I don't know why or how speedconnect was allowed to shut down and Vume could keep sending…read morestatements with out giving customers a reason for 0 service and still collected payment. They should have been made to refunded all money collected.

FIRST off, the Bad Axe location has been closed, which IS a problem as that staff knew what they…read morewere doing!! im currently referring to the "chat" staff when requesting a credit! I did get my credits, both had to do with a box I ordered WITHOUT being advised if an additional change that came along with the box. I returned the box without hooking it up! They received the box and the following month I was charged $3.21 for use, i called and received a credit. This month I was charged rent for the box $12.00, again I called and rec the credit. Then looking to verify I realized my Franchise Fee is based on 3.5% of total bill, so I called back to get my $.53 due for total bill. The people on staff issuing credits are not taught to give total credit due. I'm wondering, how much money is being charged without refund?? This is an unethical business practice, which disappoints me.

it's just a bunch of Indians, trying to sell you stuff. i've been on the phone for over two hours…read moreand they've tried to sell me a phone three times and package twice.