I've always wanted to own a Crown Victoria Police Interceptor for many years. Got recommended a…read moredealership by a friend who also owns a Crown Vic. Checked out their listings and saw a super clean Vic with relatively low miles and low idle hours. Went to the dealership and met Antonio, who let me test drive it and I instantly fell in love. It was my first time financing a vehicle and Antonio helped me out and was able to get a loan through my credit union. Was super easy and quick. Would definitely recommend CarSmart and Antonio for anyone looking to purchase a vehicle.

Wow......what canI say about this dealership. Excellent? Fantastic? How about all of the above. So,…read moreI'll just be honest here. I went in with bad credit hoping that this dealership would finance me a p71 crown victoria. I didn't have high hopes because of my credit situation but, I still gave it a shit anyways. I didn't beat around the bush and neither did they. It took about 3 days in order to try to get a deal worked out for me and they went to every avenue and every corner to try to make this happen for me which let's be honest, a lot of places would have given up on me a long time ago. I get it, an old cop car through most banks would not qualify for financing BUT, it's the car that I wanted. Antonio brought me in sat me and my wife down and laid it all out on the table with nothing to hide and I not only appreciate that but, I respect that as well. That has to be the absolute fastest I've EVER gotten a car from any dealership ever! There were no hidden fees, no bs and no drama. I am beyond Appreciative for Antonio taking the time explain everything to me and my wife and for having the patience to deal with us. If you want not only a beautiful looking p71 BUT, an extremely dependable one and well that hasn't been beat to hell, this is definitely the place to go. I stand on that!

Shoutout to Jesus & David for the great service, they were very informative and helpful. Will…read moredefinitely refer my family & friends to them. Thank you very much for my new car

Compré un carro ahí que me salió defectuoso gaste todos mis ahorros ahí pague $17,000 cash para…read moretener un buen carro y no! No es justo que entre Latinos nos aprovechemos

Damian and his brother Sam got me in and out in 15 minutes on a 2005 Chevy Tahoe that I had been…read morelooking for four weeks prior. They kept the process really simple. Customer Service - 5/5 Knowledge - 5/5 Integrity - 5/5 Trust Worthiness - 5/5 Sam upgraded my tires and fixed my wheel alignment concerns and did an excellent job of down selling me because I wanted to buy a $50,000 Harley Davidson Ford F150 that I didn't need ! Adventurous Autos is going to be my first stop when it comes time to buy my son a vehicle for college!

So, had to help my daughter find a reliable AWD vehicle, and we actually INITIALLY had a very good…read moreexperience here. I messaged Sam about a particular vehicle and said we'd like to come look at it, and he also pulled out several other similar vehicles for us to look at. He told us to take it for a test drive, and take it wherever we wanted. There was absolutely no pressure to buy. My daughter really liked the first vehicle, so that's what we ended up wanting to purchase. Just use extreme caution with this place if you don't know much about cars or how to look them over. These cars come with zero warranty. He's just buying them at auctions and flipping them. Also, Sam told us he would send in the paperwork to have the car registered so we wouldn't have to hassle with that. Great. Ok. We knew there's some risk to this. After we purchased the vehicle, we drove it home, and the second we get home, it starts pouring coolant all over the place. It had a cracked radiator cap, but upon taking it to our mechanic, it was an additional $2000 to make her road worthy. Two or three weeks after our purchase, then Sam messages my daughter and gets her to Venmo $495 for registration. Seems high, yes? Yes. A couple months go by, (we purchased on Feb 6th), I see that my daughter's temporary plate is going to expire on May 7th, so I message Sam about the registration on April 21st to inquire. Here begins a month+ back and forth. He always responds to my messages, and says he will get back to me, but then doesn't do anything or get back to me. He's always nice, but nothing ever gets done. Two days ago my daughter and I go to the DMV and I message Sam on the way, to which he says that won't do me any good. Well, the DMV let me know that the fees were posted, but no paperwork was ever submitted! I forward this information to Sam and I quickly get a PHOTO of registration (at $337, mind you--a slight difference from what he charged my daughter), but a photo isn't going to do us any good. I asked to have it overnighted to us, but nothing yesterday, and nothing today. So, if you choose to buy from him, definitely do your own registration. Because it's been more than 90 days from purchase, the DMV said we have to open an investigation. Do I want to do that? No. But what choice am I left?? I mean, at this point, unfortunately, zero stars, really. This has been such a headache and hassle that was completely unnecessary. And STILL unresolved. Like I said, purchase date was Feb 6 and it is currently May 29.

Great small used car dealer. Kevin was communicative online and helpful in person. Highly recommend!read more

WORST DEALERSHIP EVER can't even call it a dealership , this is a scam ! PEDRO had poor…read morecommunication & lied about everything , kevin was very rude he told me ' he is not going back and fourth with me ' very unprofessional! They took my car without me knowing then lied , had to call the police to confirm !!! WORST DEALERSHIP

I was looking for a fuel saving car and reliable, but... I had no credit at all. They helped me to…read morefind the right car for me and the best deal!!

My husband financed a 2015 GMC Yukon Denali from this dealership for me and our children(and our…read morenew baby that is due in a few short weeks) A little after 30 days of having it it broke down and we were in between the 2 warranty's we got. A few days passed the 30 day warranty you get from the dealership and we hadn't put enough miles on it for the 2 year warranty to go into effect. But these people came through and took care of us BEYOND our expectations. Not only fixed the problem but had new things put on it for us for the time we didn't have it! I couldn't ask for a better experience. The vehicle is not brand new so we can all expect that something's could need to be replaced but these people went above and beyond to make things right and make us happy! These people are so awesome with so much integrity in their business. We are so happy and highly recommended this dealership. They will always be our first choice without a thought or doubt. GOOD PEOPLE ! Thank you InDrive so much for making things right! We are forever grateful!

As a follow-up to my earlier review, I wanted to share an update…read more In addition to the cosmetic issues I originally mentioned, which were promptly addressed, I later discovered a discrepancy between the tire standards reflected in CarMax's public-facing 125-point inspection and the measurement process being used in practice. That is something I believe should be clarified for future customers. After I raised my concerns and provided supporting documentation, including Tesla's official OEM tire replacement guidance, management approved replacement of all four tires. Of course, I would have preferred brand-name replacements, but I felt this was a fair resolution and decided to move forward. To their credit, Manuel, Brandon, and the service team at CarMax Burbank handled my concerns professionally, and I appreciate that management ultimately chose to make it right. My constructive suggestion is simple: CarMax should clarify the tire standards listed under its 125-point inspection so they accurately reflect the measurement process being used. That would help prevent unnecessary confusion for future customers. I'd also strongly recommend that anyone purchasing a vehicle take detailed photos of the car on the day of purchase, and again before any service visit, in case questions come up later.

If you are bringing your vehicle to CarMax Riverside for service, please be aware. My experience…read morewith this location has been the most unprofessional, frustrating, and careless service I've ever dealt with in the automotive industry. I picked up my transfer vehicle and immediately noticed cosmetic imperfections. CarMax chose to treat them under warranty, but once I got home, I found pinholes in the paint, a broken left taillight, and the start/stop service light on. I sent photos, and they scheduled me for the following week, saying they needed to "verify" the damage because they didn't trust their own service department. After inspecting the vehicle, they told me the taillight was on backorder, even though another dealer had it in stock. They insisted they had to use their local vendor. I dropped the car off the following Thursday. By Tuesday, they called saying the part was defective and needed to be reordered. They also said they couldn't handle the cosmetic work and would have to sublet it out. When I picked up the vehicle, the service advisor, Steven, gave me an excuse--but I immediately noticed they had installed a broken, used taillight. They scheduled me again. When I returned, they said the sublet shop had taken care of everything. That was not true. Upon pickup, I found new scratches and a dent. Steven said he would notify a manager. I called back and spoke with Bryan, who claimed he had multiple vendors who could fix the scratches and PDR the dent. I told him the scratches were too deep, but he insisted someone could handle it. I trusted him. The next day, I picked up the car--nothing was fixed, more damage was added from poor workmanship, and now my check engine light was on. I contacted corporate. Ariel promised a call the next day. No one called. I escalated to her manager, Dani. I told them I wanted the vehicle repaired at a certified shop because CarMax clearly didn't know what they were doing. They kept insisting I bring it back to the same location that kept damaging it. I called again and spoke with another manager, Rick, who said he could take me in--but not for nine days--even though I had already been there three times. He also admitted Steven and Bryan only told him about the warranty issue, not the damage their shop caused. Corporate was no help. I eventually reached the LGM, Tony. I explained the situation, the poor communication, and the fraudulent behavior. He said he would speak with Rick. They called me back and asked me to bring the vehicle in so they could "see the damage"--a full month after I purchased it. When I arrived, there was a man standing with his arms crossed like loss prevention. It turned out to be Bryan, the same manager who ignored my calls for five days. During the walk‑around, Rick immediately took an arrogant tone and told me, "It's a used vehicle, it will have scratches." I explained the damage occurred while the vehicle was in their possession. He claimed they had signs saying they weren't responsible for damage--signs meant for customers browsing the lot, not for service vehicles. He then asked how I knew the damage happened there. I asked why they attempted to fix it if they didn't cause it. He said it was "a courtesy." Their "courtesy" caused even more damage. When I tried speaking to Tony, he stayed silent while Rick dominated the conversation. Bryan then inserted himself, accusing me of being aggressive. When I told him he needed to be demoted, he became hostile, breathing heavily, and had to be physically held back by the other managers while threatening me. In the end, they told me I could either drop the vehicle off again for the check engine light or pay my deductible and go elsewhere. It has now been a month, and no one has called me back regarding the damage they caused, despite promising they would. CarMax Riverside has shown zero accountability, poor workmanship, dishonest communication, and unprofessional behavior from multiple managers. Rick needs training or demotion, Tony needs to retire, and Bryan should not be in a management position at all. Bunch of clowns.

I never thought that I would purchase a past rental car but so thankful that I stopped in to check…read moreit out. Rick met me outside and was happy to hang out with me even at 105 I ended up finding the truck I wanted for the price and payment that I needed. The overall experience was very quick and easy and will no doubt go back when I need another vehicle, check it out and ask for Rick.

Bought a "certified" car. It came with a leak. The manager ERIC gave me the runaround for MONTHS…read moreuntil I got the DISTRICT MANAGER involved. She then took care of everything in HOURS. ERIC is a rude, incompetent, condescending, arrogant, jerk- with 0 customer service skills. Britney ( in the loan dept) was AMAZING, she helped all she could. The district manager was spectacular! Handled it all and even covered the rental Eric said was "impossible to provide". Eric should be fired for the way he handled this. I do NOT recommend dealing with Him in any capacity. If you must go there ask for BRITNEY- she provided wonderful customer service. Edited: Lisa if YOU would like to contact me, feel free to reach out- Contact britney she has all of my information. And she knows exactly who I am so it won't be too difficult for you.

I was pleasantly surprised to discover that Hertz Car Sales Riverside has apparently skipped the…read moreoutdated dealership playbook altogether. The entire process was easy, transparent, and genuinely stress-free. Their no-pressure, no-haggle approach was a breath of fresh air. No sales tactics, no awkward negotiations, and no feeling like you have to earn a black belt in bargaining just to buy a car. Edmund was fantastic from start to finish. Friendly, professional, knowledgeable, and incredibly easy to work with. He made us feel comfortable, answered every question, and never once made us feel pressured into anything. That's a rare find these days. Then we met with Paul in finance. Having grown up with family in the car business, I came in asking probably more questions than the average customer. Instead of getting frustrated, Paul was patient, understanding, and completely transparent every step of the way. He took the time to explain everything, never rushed us, and made sure we were comfortable before signing anything. That kind of honesty and professionalism goes a long way. This was hands down one of the easiest and most enjoyable car buying experiences I've had. If you're looking for a dealership that treats you like a person instead of a sales quota, Hertz Car Sales Riverside is it. 10/10. Five stars. I'd happily recommend them to friends and family.

So disappointed came to get my brakes fixed I was told it was my front brakes upon an hour passing,…read moreI walked outside and they told me they had to replace all my brakes & my rotors. However, the rotors wasn't there so I had to wait until they arrived, when they arrived, I was told I would have to come back another day because they were closing in 30 minutes after I set for three hours. Also no one was informing me on what was going on I found out all this information by walking outside to the service area and asking myself!! HORRIBLE SERVICE

This is the 2nd time we drove an hour and a half to buy from this dealer…read more We were very impressed by their inventory and our salesperson Zach. Zach was very knowledgeable about the Tesla and helped us make an informed decision. I will always recommend Zach to my friends and family when they are in the market.

DO NOT BUY FROM SCAM BUSINESS!!…read more You have been warned. EVERY car they sell has a $2000 add on upon purchase that you "CANNOT" take off. This is literally against California law and they have been reported. Do NOT, under any circumstances, buy from this SHADY dealer.

I'll never buy a car from another dealer. This was the best car buying experience I've ever been…read morethrough. I felt like they held my hand through the whole process and I felt so comfortable with the integrity and honesty shown. I've been looking for a specific car and I'm so glad I found inland auto exchange because they found it for me. Joey the owner was very knowledgeable about so many different makes and models and years. His warranty was so inexpensive and I will never buy another car from anyone ever again. I highly recommend inland auto exchange.

I recently bought a 2003 4runner from IAE, first Joey is a great person , then he's a super…read moresalesman. Second the car he sold me was very clean and well maintained, it was exactly what i was looking for , it took me awhile to find the right one.Third during the warranty period , any issue was professionally addressed . I highly recommend IAE , for your peace of mind car buying experience...