My son went to a birthday party at Urban Air and had such a great time. He has been clamoring for a…read moresecond visit. We finally did it. What I liked: *They have a variety activities including a trampoline into a crash pad full of air, a ninja course over a ball pit, basketball, gladiator area, a climbing wall, zipline, and aerial obstacle course. *They also have bumper cars, laser tag and a VR Area *Entrance price pays for play as long as you want *Lots of birthday party rooms and tables *An entire food zone So why not five stars: *You have to sign in with qr code and download an app to enter. This was super annoying and also made it more difficult bringing a friend of my daughter in with us *You have to pay different prices for different experiences. *More expensive than other jump arenas Overall there is a lot to like about Urban Air. It isn't perfect but it is a fun place to visit once in a while.

Worst service ever! We had a birthday party here. When I walked in the front door, I had to check…read morein, but the young lady at the front door was extremely rude. The host had us call our kids because they were ready, but the pizza was not ready for another 30 minutes. We ordered extra pizza for parents and that did not get there until 30 minutes later. As I was taking the gifts to the car, they cornered my wife and treated her like she was going to run out on the Bill. She said she felt like she was being held captive. Even though she was just sitting there with more things to take out. We finally got the bill they could not print us a copy of the bill. We paid and left. We even had to clean our own table. We will not be coming back. As for the place itself, it's just like every other urban air.

I've been to this location roughly 4x in the last year and I've had no issues. It's sky zone so…read morethere are things I've come to expect by default. Not that it's excusable but my expectations are fairly low for a place that smells like feet haha. They've added a new play area at this location, that in combination with the parking, makes it better than the Waldorf location for me. This review is mainly for Ant who was present the entire time I was there for a birthday party. At 7pm it turns into a glow jump which my daughter so was geeked up about. Might have to run it back for her birthday this year. I didn't realize Ant wasn't a guest until 30mins after I arrived, that's how much he was interacting with the children. I saw him at various times during my visit just making his rounds and assisting children as needed. There was a moment when I couldn't find my son and I asked for his help, he stopped what he was doing immediately to look for him. Shortly after I looked up and he was listening to my son go on and on about sonic the hedgehog, going as far as to compliment my son on his retelling of sonic stories :o). He was also in the party room assisting, triple checking on each kid, refilling drinks and passing out cupcakes. One girl even made a mess on her face and he stopped and helped her get cleaned up. I would come back to this location just for Ant, I cannot say enough nice things about him and his customer service. I made a point to note his name before I left, and he alone is the reason I'm writing this review. Thanks Ant, you're a gem.

The first time I ever went there and it was a disaster the staff are bad the wavers were hard to…read moreunderstand not coming back anytime soon

Had my daughters birthday party here. The staff were friendly and all the kids had fun. The…read moreprice is on the expensive side for what you get. Overall, it was a good one and done experience.

To help celebrate our daughter's seventh birthday, we booked three tickets for two hours at…read moreZavaZone to use the ropes course. It cost well over $100, but we had a blast. However, our daughter was not tall enough to do the ropes course (kids have to be at least 52 inches tall), so that was a bummer. Their website doesn't clearly note that so if you book tickets purely for the ropes course like we did, be warned. Despite the ropes course hiccup, we had a blast. There are lots of trampolines for jumping, basketball, dodgeball, and more. There's a ninja course, a parkour course, rock climbing, and other equipment. There are lockers for rent or free cubby holes for shoes. Hand sanitizer stations are throughout and a "Parents Zone" on the upper floor. There's a small store with snacks and a strategically placed ice cream freezer at the end of the Ninja course. The parking lot outside if large and free.

We've visited this location a few times and it's been a great option for homeschooling families…read moresince they offer a consistent weekly timeslot. It's never overly crowded or loud, which makes it easy to enjoy the space. You're also allowed to bring your own lunch and drinks, which is a nice bonus. Another big improvement is the change in music. They now play jazz--no singing and no inappropriate lyrics--which creates a much more wholesome atmosphere. The only downside is the arcade setup. Instead of using quarters, you now have to purchase a game card loaded with credits. The simplicity of old-school coin-operated games is definitely missed.

ClimbZone lived up to our highest of expectations. On our list for a long time, ClimbZone was the…read morehost of my daughter's classmate's birthday party. We signed waivers ahead of time and were checked in right away when we got there. Under one large roof are dozens of themed indoor climbing walls. There's a Candy Land one, a rubber duck one, one with emojis, and more. Once you go through a quick training, you get a harness. Every wall has an auto belay making it easy to clip in and out while being safe. There's a wall for all experience levels. There are restrooms, drinking fountains, party rooms, and an arcade. It was a blast and worth the longer drive from Washington, D.C.

Off Limitz is one of the best trampoline parks we have ever attended!…read more I find these type of places very overwhelming since many businesses tend to treat the business as a birthday party factory farm. Not here -- we were one of the only birthday parties during the time period and the children had lots of space to roam around safely. There was lots of varied activities which kept the kids (age toddler to teenager) entertained -- trampoline dodgeball, high ropes, warped walls, ninja warrior, mazes, and more. We would definitely attend again.

Difficult to locate from inside the mall but worth a visit. Tolerably priced and full of fun…read moreoptions. Friendly employees - seems like a small business.

This was our third visit to an Urban Air location, and the Laurel location is by far the biggest…read moreone we've been to. It's a newer facility with plenty of parking, a different layout than Frederick, and lots of attractions. The two-level go-kart track looked awesome, the climbing attractions were fun, and the kids had a great time overall. The employees working the attractions were friendly and did a good job interacting with the kids. Unfortunately, the operational side of our visit brought the experience down. We spent over 30 minutes trying to purchase an arcade game card because one of the kiosks kept freezing. There was a sign saying it might run slowly, but this was much more than "a few seconds." After notifying the front desk, we still had to wait quite a while before the issue was resolved, cutting into our play time. I also noticed several attractions were closed or out of order, and there didn't seem to be many employees walking the floor if guests had questions or needed assistance. While the staff at the attractions were great, finding help elsewhere wasn't easy. One thing that stood out was the amount of police presence around the property. I also noticed broken auto glass in the parking lot and numerous signs throughout the entrance stating that no guns or weapons were allowed. While I understand businesses post policies for safety, seeing so many signs along with the other observations made the atmosphere feel a little less comfortable than other locations we've visited. Overall, everyone still had fun, and that's what matters most. The facility itself has a lot to offer, but I think improving the guest experience, fixing equipment more quickly, and having more staff available would make a big difference. I'd visit again, but I hope to see some improvements next time.

My daughter's Girl Scout troop planned an outing for all of the girls. We had a party room however,…read moreall of the food items came out late. This was my first time here for both my daughter and I. This place is huge and very very busy with multiple attractions. You will definitely will lose your child here if you don't keep up with them. They jumped, climbed and I think the go cart cars was her favorite. This was her first time driving the go cart car and I told her she officially has her Go Cart license. Very Fun!!! Parking is available in a large parking lot. Will definitely plan to return

Location can be a bit sketchy but the trampolines is great and my children love it! Even at high…read morepeak hrs it's not crazy crowded like Sky Zone can be. The staff seem to be great! I forget her name but she's typically on register and blond with some piercing; she is great and super sweet. I will be having my son 5th bday party there in March and cannot wait.

Having an energetic toddler who is an early riser, I'm always looking for activities to get him…read moremoving early in the day. Get Air Glen Burnie is the place to see. It is fun, open and clean. I love that they have toddler hours and accommodate for families and smaller children. They open early at 8am on the first Saturday of the month and on Sundays. It is a great place to go when the weather isn't great for outdoor play. I love that I feel like my child is safe and free to roam around. We have so much fun as a family here! So many laughs. It's a great place for playdates too. I feel like I'm able to play with my child and also talk to other adults. We can't wait to go back and play! Lots of amazing memories are made here!

My kids have an amazing time here. Lots to do and different kind of trampoline fun you can only…read moreimagine. The biggest problem is cleanliness and being too crowded. I have been to many indoor play grounds and I feel that they do ok with cleaning, but everything just kind of looks dirty and am not sure how they keep things like the foam jump pit sanitary. Additionally, it gets very crowded. I get a little nervous about my kids with jumping right into others when it gets to be too many kids in one zone.

Came here with my two daughters (10 and 12) on a Saturday to attend a 12noon-3pm birthday party…read more There is a number of areas: Main jump/trampoline Ball pit Dodgeball (2 courts) Basketball trampoline dunk Ninja course Younger kids play area (near the entrance) Interactive video game wall Party rooms (plus a 2nd level party room that's not enclosed where you can look out over the all the play areas below) Based on my experience with places like this it was well maintained and well staffed. There were lots of staff at the front desk. All were teenagers or early twenties and were very helpful and nice when I interacted with them. There was staff in each of the areas monitoring and they were paying attention. There were a few instances where they stepped in to warn kids of things they should not be doing (climbing on stuff they should not have been climbing on). Here are a few thoughts on this Sky Zone location: 1) I would say that this is a spot for 1-2 hours of play as there is not enough stuff here to keep a kid interested for a longer time and 2) kids with have more fun and be more engaged if they come with a group of other kids they know (family or friends) and 3) based on the activities/areas they have, I would say that this place is geared more for the 11-10 and below age group. There was a decent amount of seating near the court areas for parents to watch. Overall I think that this would be a good spot to bring a group of kids to come and burn off some energy.

Hyperkids has recently been redone and looks great. A lot of the previous comments about…read morecleanliness were not that bad. While I didn't notice any active cleaning while I was there, it didn't feel gross and I didn't find anything questionable. My kids had a ton of fun and loved everything available inside. My kids are on the younger side. If you have older kids there are certain areas zoned off for younger ages. If I had older kids I might be annoyed that 1/3 of the place was not for them. I also noticed that I lost my kid most of the time. The play space is great and offers a lot, but it is really hard to keep track of your kid once they go in the big jungle gym. I also tried to follow them and it is not created for an adult size to fit.

I recently attended a birthday party at Hyper Kidz in Columbia, and this visit was a much better…read moreexperience than my first one several years ago. When we first arrived, the entrance was pretty chaotic. Parking is limited, especially when birthday parties are going on, and the lobby felt very crowded. Checking in also took longer than expected because one guest ahead of us needed help completing the waiver, while everyone else waited. Thankfully, a manager stepped in and got our party checked in quickly. The shoe storage area was another bottleneck. Since each party has designated bins, there were a lot of people gathered in one small space, making it difficult to get in and out. Once we were inside, though, things improved. The facility itself was clean, including the bathrooms, and the kids had plenty of space to play. The birthday host was very friendly, but he seemed a little overwhelmed and forgot a few things throughout the party. It wasn't a bad experience--just not quite as organized as other birthday parties I've attended. Overall, it was a fun afternoon, and the birthday child had a great celebration. While I probably wouldn't go out of my way to visit this particular location, I would attend another party here if invited. I still prefer the Rockville location, which has been a smoother experience for me.