Ryan is the best, he is great at what he does but he is just so nice to work with too. We were new…read moreto having a pool this year and the one we started with was literally a swamp. He took green to clean to a new level staring with the bullfrogs and tadpoles. He did it all so quickly that we were able to enjoy the pool all summer. Thank you Ryan. I would recommend you to anyone.

From the owner: Reliable, hassle-free pool and spa repairs. Heaters, pumps, filters & more—done right the first…read moretime. Fast diagnostics. Fair pricing. 5-star service. Call now to book your service!

I acquired a pool with a house I recently bought. I had no history with it, but Kyle showed up a…read morefew days after we connected and got right to work draining, scrubbing and ultimately getting my pool and opened for me within about four days! We had no idea when the pool had been last used, or what condition the pumps and parts were in. Kyle talked me through what the process might look like if it needed new parts etc, but luckily everything was in good shape and Kyle got it opened and ready to use!

We contacted Dot's Pool Service to remove algae, clean our pool, balance the water, and get it…read moreready for the summer season. Unfortunately, our experience did not meet our expectations. The technician was at our home for less than 30 minutes. He vacuumed the pool briefly, treated the water, and then informed us that his pool vacuum had stopped working. When he left, the water actually appeared greener than it had before he started. There was no effort to remain and monitor the treatment or ensure the pool was improving. When we asked whether the pool would clear up, we never received a direct answer. Afterward, we communicated through Yelp regarding the pool's progress. We were repeatedly told that we had a phosphate issue and should have the water tested. However, we hired them a professional specifically to diagnose and treat the pool, so we expected water testing and guidance to be part of the service we paid for. The technician also stated that he would return to vacuum the pool again if we were not satisfied. That follow-up was necessary because the leaves and debris on the bottom of the pool were never completely removed during the initial visit due to his equipment failure. He communicated he would be there sometime the upcoming week no definitive day and time. (Red Flag) Unfortunately, he never contacted us again to schedule that return visit, nor did he follow up to check on the pool's condition. In the end, we purchased our own chemicals and successfully eliminated the algae ourselves. We then hired another pool company to finish the job. They scrubbed the pool walls, vacuumed the entire pool, tested and balanced the water, provided us with a detailed water test report, and left us with a crystal-clear blue pool before leaving our property. They also gave us instructions for maintaining the pool ourselves or using their services in the future. That level of service is what we expected when we hired Dot's Pool Service. Our disappointment was not just with the results, but also with the lack of follow-up, communication, and accountability. We genuinely wanted to support a small business and had high hopes, but our experience was very different. Clear communication, reliability, and standing behind your work are essential in any business. Based on our experience, we cannot recommend Dot's Pool Service and would encourage others to consider other options.

Stay away! did not do contracted work, owner screamed vulgar language at me on phone when…read moreconfronted. Loose cannon and no clue how to open pool. Horrible situation. Left with a mess valves in wrong positions only to have pump running red hot on verge of burned up, I would not let this outfit near your pool, you have been warned We are in Downingtown not where this says wasn't correct

Lilly Pool has serviced our pool for many years, and has always provided top notch service…read more Recently, our pool heater malfunctioned and Lilly Pool immediately supported our warranty claim and picked up and installed a new heater in 24 hours because they knew we were going to have a party. JIM and crew are totally ethical, extremely responsive and really care about the customer.

My wife and I stopped in 4 weeks ago and asked for a pool heater install quote, they gave us an…read moreestimate. Was told the electrical had to be installed first. No problem I told them, I called 3 times over 3 weeks to place the order and was told someone would call me back. Never returned any of my calls. Spoke with them today, 9/4/24 and a very rude lady told me sorry we are closing and hung up on me. WOW nice way to treat a future customer. We had stopped in the past to buy pool supplies and we were treated like we were invisible even then. Guess, we did not learn the first time. They treat customers like we are an inconvenience/bother. We wanted to give them the sale instead of the big competitor in Exton. We will never go to them again, would rather spend $2000 more with Leslie's or Great Valley. We don't own some old crappy pool, that's how we felt dealing with them.

Do not use for pool service. Pacer/General manager does not stand behind the work when done…read moreincorrectly and in fact will assume client is wrong and will argue complaints for inadequate service. I've used this pool service for 5 years, have spent a lot of money there, and never had an issue with in store personnel. I complained about pool opening and closing being done incorrectly and asked for a portion of a return given the service team did not complete the job. My money was NOT returned and instead I received a rude and pretentious response from the General Manager, Frani. If you need something from the store- I guess it's okay, but they need to get rid of Frani who is turning away loyal paying customers. Check out the letter I sent and the response received. Do you want to work with Frani?

I'm not very knowledgeable about pools or their repairs and up keep but Mr. Flores was kind,…read morecourteous and always willing to explain things to me if I had questions. Not only did his workers do an amazing job but they always showed up on time and were well organized and cleaned up very well after themselves. I really appreciated that. The work ethic is astounding and their dedication to their job shines through when you see the finished product. I would recommend Flores Pools to all my friends and family since they offer great customer service, in Spanish and English!

From the owner: Flores Pools is a complete pool & spa renovations and pool service company that strives to build,…read moremaintain, and service quality inground swimming pools in residential homes as well as commercial pools. Call for a free estimate on any renovation. Flores Pools also offers a wide variety of services. Free estimates on all services. Our Services Include: *Swimming Pool Openings & Closings *Valet Services (Cleaning) *Equipment Repair/Replacement (Pumps, Heaters, Filters, etc.) *Skimmer Replacement *Tile Repairs *Pool Renovations (Tile, Coping, Plaster, Decking, etc.) and much more!

Pablo was prompt, organized, professional, personable, and very efficient…read more He was reasonably price, and he went above and beyond to ensure that our pool looked great and worked well - even though that meant working through a period of rain. He was a pleasure to work with, and we highly recommend him!

We just got a pool installed by Pablo and his crew. They were professional and very nice to work…read morewith. I would highly recommend!

excellent service all around satisfied Our pool has never…read morelooked like this since we bought this house- Brandon is a Knowledgeable conscientious and reliable guy that I'm very glad to have gotten when there was room in his client schedule- I'm very glad to have this guy for all our pool needs

I highly recommend Ultimate Pool Service. Brandon is truly the best - honest, reliable,…read moreresponsible, professional and knows a good deal about pool maintenance. We have used this pool company to manage our inground pool for a while and the pool is cleanest it has ever been and thankfully issues free. It is all thanks to Brandon's diligence and good care. So happy to have found and tried his company. The quality of service is always excellent, response times are swift and prices are very reasonable. Five stars without a doubt! Thank you!

How in the world is my signing a contract and giving a credit card to pay for that service is not…read morecounted as a purchase is beyond reason. You choose not to run the credit card until the pool is closed and has no bearing on my PURCHASE. You could have easily run a $50.00 charge on my card as a deposit on that closing. I was not asking for you to make an exception, only to count the signed contract as a purchase, which it is a purchase whether you run the card today, tomorrow or next month. Tell me how that is not a purchase! Do you really want to lose a customer over a poorly executed policy?

Constant blame put on customer and not their products . We bought our pool 11 years ago and every…read moreyear there is an issue . Last year they told us we needed a new liner . They installed it and left wrinkles and you can actually see it pulling out of the wall . They told us it was our fault because we had a retaining wall and too much landscaping . Mind you . The landscaping was there when they installed the pool . They take absolutely no accountability for anything ! We have no water issues anywhere . They lie and cheat . Don't use them

I have used Great Valley Pool Service for about 10 years. They have opened and closed my pool as…read morewell as serviced it. They have always done an excellent job. I had a few issues in the spring opening which they were very accommodating in returning to correct. I highly recommend the company and their service team.

Great valley is incredibly responsive. The work that they do is top-notch. They should be the only…read more pool company that you use. Tracy is phenomenal and extremely helpful anytime that I call. We have been using GV over the past 25 years. I would highly recommend them.

We can't thank Doug and Chris enough for helping us get our pool up and running! Friendly,…read moreknowledgeable, patient and caring are just a few words to express how we feel about them. We can't thank you enough for everything, and look forward to working with you!

This is our 2nd year using JC to close our pool for the season and they are fantastic. They are…read morefriendly, professional, work quickly, and even provide a little entertainment while they sing and dance to their music while they work. They even turned off and rolled up the garden hose when they were finished. Thanks for the great work.