I went in to get my face waxed . I left with alot of hair on my face. It looks like I didn't get a…read moreface wax even my eyebrows weren't even.i have never left a place after getting waxed like this. I've been to so many places before. I've been to hair and nail salons and the do a great job. I will never get may face waxed there again. Which is pretty bad since its a wax center. I only put a 1 star because I had to .

I've been a client of EWC for a few years now. I got started at the Roseville location. They…read moredropped off coupons for a free eye brow wax at work and I was overdue! **Note: first eye brow wax is free for NEW clients. ** Whatever wax they use is way better than the hot dripping wax used in hair salons. First few times were pain-free but now that I'm +/- 100 waxes in, the sting is back. Sometimes I pre-book. Sometimes I'm a walk-in. No matter which location I visit, everyone is friendly. I had a longtime girl at CR, but she moved away. It was nice to have a rapport and she knew about products I've tried and which ones broke my out in a rash. For new girls, there is a consult on what you want done, what shape (eyebrows) are you looking for. The only other service I've had was armpit waxing. That was weird to grow out the hairs long enough. Didn't hurt as much as the face though. I can't speak for other services. I'm a visual person so I like to take pictures of where I'm planning a review. I asked the gal if I could take a picture of her room and she said no. Which is fine I guess, just left me disappointed because I wanted to share it with you here. Bummer. Rooms are air conditioned so that might be a bit chilly in the nether regions. Leather apolstered tables with paper liner to lay on... like at the doctor office, but longer to put your feet up. Pillow for head. Products set out in containers on work counter. Everything looks to be disposable and one time use. Never seen them actually clean the room but looks brand new when I'm brought back. Restrooms on site in the clinical hallway. Products on display in lobby where you can purchase if used on you that day. You can buy services a la carte for the day, or you can buy a package of services like Buy 9, Get 3 free. Your CC gets charged in 3 or so payments and that makes checkout very easy because you prepaid for them. Just need to leave a tip in cash or say to charge your CC on file.

WOW! Where do I begin?…read more Let's start with the atmosphere! The place is gorgeous. It's been beautifully designed with a lot of elegance. It smelled amazing when I walked in and all the jewelry and products were very visually appealing. They sold many good quality jewelry and luxury products. The staff was all so welcoming, fun, beautiful, and very talented. They made the experience very comfortable. I had my very first airbrush experience and left feeling so happy and flawless. I couldn't get over the fact of how natural my makeup was and how light it was. I had such a wonderful experience I decided to have Kess do a brow lamination for me. Again, this is a new treatment for me and I was blown away. I didn't realize I actually had that many brow hairs. The lamination came with a brow tint and she definitely perfected the color. She asked if I would like a scalp massage while the treatment sat on my brows and that definitely elevated my experience.

From the owner: Holiday Special Now thru 12/15/22…read more * 50% OFF Lash Extensions Full Sets with Erin! * $25 off lash lifts with tint! Award winning services with over 15 years of experience! Luxurious products and services that are customized for you! We commit to the best experience with every visit! Lashes, brows, facials, airbrush makeup and permanent cosmetic services available to book now!

Great quality prices high. When I got a pedicure, they did a great job, but the price was high.read more

I scheduled an appointment online. I followed prompts to spend $50.00…read more After the appointment the cost jumped to $75.00. I explained the cost should be $50.00. They totally did the bait and switch. I really enjoyed the stylist. So I paid the fee and gave a tip of $20.00. Do not follow the web sight for scheduling! I may not go there again!

First timer here! My husband gifted me the Refreshing Renewal package for Christmas. Appointments…read morewere booked out a ways, but I was able to get in this weekend (facial and massage). My first impression walking in the door was not a good one. There were several employees huddled up chatting, laughing, etc. This felt very click-y and not the environment I was hoping for. I was presented the option to use a robe and slippers and while I do understand that not everyone will take advantage, I felt like I was inconveniencing someone by using these services. Why not invite me in to the locker room, show me my assigned locker, point out the goodies and say, "our robes and slippers are available for you to use!" or something similar. I would rate the massage a 2.5 out of 5. The masseuse did not utilize the time (60 min), nor did she reach my requested pressure points. I felt time was wasted. It was odd. Now, the facial, 8 out of 5! She was so detailed oriented and truly spent so much time on my skin. My upper body was massaged SO much better through my facial than through the full-body massage. She focused on trouble areas and made some recommendations (which I really appreciated!) I was a bit embarrassed leaving there because my face was completely red (looked like a terrible burn), but she said it would subside within an hour and it did. I may skip the massage next time, but definitely plan on giving GiGis another chance, especially for the facials.

My daughter recently paid $170 for a haircut & color service at this salon & was extremely…read moredisappointed with the results. She is very shy & was uncomfortable addressing the issue herself, so I initially contacted the salon on her behalf with her permssion. The haircut was so minimal that neither family members nor friends could tell she had her hair cut. The color was placed underneath her hair, making it virtually invisible during normal wear. We even provided before-and-after photos to support our concerns. When I first spoke with management, I was told she would review the situation with the owners and she indicated that a refund might be appropriate. However, after the stylist became involved, the conversation changed completely. Although we made it clear that my daughter was not comfortable returning to the same stylist for correction, that seemed to become the salon's only proposed solution. ********Most disappointing of all, we sent a respectful email to the owners detailing our concerns and included photos. We even proposed a partial refund for just the haircut and not the color and never received a response**** Everyone can make mistakes, but professional businesses should stand behind their work and communicate with their customers when concerns are raised. Unfortunately, that was not our experience.

Went in for a pedicure on October 12…read more While my nail tech was very sweet, got me checked in quickly, and the salon was flexible about changing our appointment, the overall service on my pedicure was just okay. I paid extra for a package that supposedly included a foot softening treatment, but was told it was only a basic scrub -- and that the "real" softening would cost extra. Had I known that, I would've just gone with the basic pedicure since it already includes a heel scrub. It's confusing (and frustrating) to see so many upgraded package options if the services they advertise aren't actually included without more upcharges. The pedicure itself was fine -- my cuticles and polish were okay, but nothing special. Honestly, it looked like something I could have done myself at home. For the price I paid, I expected more professional detail and finish. Another thing to note: they offer 20% off one service for first-time customers who pay in cash. Be careful -- they'll try to upsell additional services (as many salons do), but that discount will only apply to the cheapest service, not the most expensive one. I originally only wanted a pedicure and declined several offers for add-ons. Eventually, I agreed to have my cuticles cleaned on my fingers, not realizing that it would be $30 -- and that the 20% off would apply to that instead of my $80 pedicure. That's partly on me for not double-checking, but as a professional (I worked as a makeup artist for over a decade), I always made sure to inform clients about add-on prices before proceeding. Overall, I won't be returning. I was going to give 1 star, but since my nail tech was kind and apologized for the confusion, I'm giving 2 stars to acknowledge her effort.

Angie is amazing. I only go to her to do my nails. If I bring an inspo pic, she can make it happen…read more Or I allow her to explore her creative thoughts. My nails never lift, are sturdy and last me a month before I have to see her again.

I've been going to Crystal for years and I love how she does my eyebrows! Highly recommendread more

I can't say enough good things about Crystal. She always goes above and beyond on my waxing…read moreservices. She's highly professional, very personable, and delivers service was a massive, genuine smile. I've been seeing her for years and will continue as long as she's waxing! She always has fantastic recommendations and does a great job. I would highly recommend! And after getting your hair ripped off, you get a glass of wine. ;) Thanks, Crystal!

Michelle did an amazing job on my nails. I love them. she was kind and calm. she also did my nails…read moresuper fast.

Great service! Always a nice time coming here and accommodating on requests for my nails. Michelle…read moreis the best! Highly recommend this nail spa.