Amazing - great experience laura is so awesome. great location very professional and I love my hairread more

I had an appointment with Courtney for a haircut. when I arrived for my appointment she wasn't…read morethere and I was told she was running late. About 25 minutes after my appointment was supposed to start she came rolling in. She was in a hurry to get caught up since she was late and behind on appointments so she gave me the fastest and worst haircut of my life. she was also very rude during the appointment. it was my first time at Selah Salon and I definitely won't be back. complete waste of my time and $.

I am sad to write this review but figured it's good information to share with others…read more I read a lot of reviews and I made an appointment with "stylist A", about a month in advance. The day of the appointment I got a call from someone else (stylist B) saying that she was running 20 min behind and asked if I could come 20 min later than scheduled, I said sure and that's what I did. I get there and stylist B greets me, this is when I realized she isn't the person I booked with, based on the picture. She said "your haircut is now with Stylist C and pointed to another woman standing by the desk. I had no choice in the matter and was already very annoyed but the switch ups but didn't feel like I could say no, plus I needed a haircut. Let's just say I was less than thrilled with stylist C and the haircut I ended up with. Also very unhappy with how unprofessional stylist B was, she never mentioned she is taking over my appointment, and she called to change the appointment time and was still unavailable. I also want to mention that I emailed the salon sharing my disappointment and have not heard back at all.. no apology, explanation or anything. So if you have a preference for a stylist make sure they don't change things up on you! Very disappointing customer service.

0/0***Edited Response to Unprofessional Owner:*** I am devastated by how badly my hair has been…read morebutchered, and the owner's shocking response only adds to my frustration. Such an unprofessional, non-factual, and condescending reply reinforces my decision not to return and should serve as a major red flag for anyone considering this establishment. It's particularly troubling that neither the owner nor anyone in authority has had the decency to address my negative experience directly. The baseless attacks on my character are unacceptable, and it's disheartening to see lies and opinions spread publicly without any attempt to understand my side of the story. I want to share my incredibly distressing experience at Lua Nova Salon. I walked in excited for a new hairstyle, having shown the stylist a picture of what I wanted--a long bob (LOB) with layers. However, from the very first cut, I sensed something was off. The stylist next to mine reacted with wide eyes, looking back and forth between my hair and the floor, which immediately raised my concerns. Unfortunately, my fears were confirmed as the stylist butchered my hair. Instead of the layers I requested, I left with a blunt cut short bob that was nothing like what I had envisioned. To make matters worse, I was asked to leave while still in shock and tears. My distress made the stylist uncomfortable--yes, MY tears over my butchered hair were making HER uncomfortable. I was asked to leave looking like this, which made the situation all the more horrifying. I can't believe I walked into a place where, within 15 minutes, all my hair was chopped off, and I was treated as if I were the issue. I felt dismissed and invalidated during a moment that was deeply personal to me. I cannot express how heartbroken I am over this experience. If I could give negative stars, I absolutely would. I strongly advise against sitting in Emma Carlson's chair, as my experience with her was nothing short of horrendous. Please be cautious if you decide to visit this salon. What was meant to be a fresh cut to help me take a step forward in overcoming my deep depression has only made things 20 times worse. I hope others have a better experience, but I certainly will not be returning. I will be surprised and blessed if I make it out of this one. This has truly been an absolute nightmare and one of the worst days of my life. The first picture is my hair before I walked in; the second is the picture I showed the stylist for reference. This is what I was kicked out looking like. I'm still crying over this at 9 PM and can't believe this happened. I balled up what hair is left and put it underneath a barbell cap, topped with a hooded sweatshirt. I can't even look in the mirror. My head is throbbing from how much crying I've done. Date of Appt: 7.8.25 Time of Appt: 3:30 Stylist: Emma (Em) Carlson

I really like this place. Ruby did a fantastic job! I came in for my birthday and Ruby was able to…read moregive me exactly what I needed. Thanks for making me laugh.

Just got my highlights yesterday! First time in over 15 years and I'm loooving it. Wasn't planning…read moreon going this short but my hair needed love so I chopped it. Ruby is AMAAAAZING!! Book with her, I promise you will have NOOOOOOO regrets!

I have been going to this salon since it opened. I have always had wonderful experiences. Today,…read morethey went above and beyond. I was in a bind and they had already cleaned up for the night. Kaylee heard my issue and did everything she could to turn a mess into a masterpiece. I cannot say enough wonderful things about this salon!!!

I've been going to this salon for a few years now. I do have very difficult hair to cut, lots of…read morecolic's and stick straight. Prices are moderate. I only get haircuts there so not sure what other services cost. If you're looking for a salon maybe check them out.

I would recommend working with Paige at the Champlin location! She has such a kind heart and…read morelistens fully to what you are looking for. I love my cut and color. Easy to talk to and makes me feel relaxed after our visits!

Thank you Heidi for a fabulous cut and color. The facility is very nice and the staff is friendly…read moreI will be back

I've been going to Sherry's place for the past six months, and she has an amazing understanding of…read morehair color and what complements your face. I've never had highlights this bright and light before--I absolutely love them. Sherry is truly the best hairdresser I've had in the last 20 years.

I found Amy on Tiktok and decided to try Reflect out. First off she was super nice to talk to and…read moreplan out my appt through Tiktok. I liked how colorful the hair color she had and I felt like we would vibe which we totally did. Setting up the appointment online was easy and I did need to change the date but that was easy too. The day of the appointment was great. Everyone was super nice and made me feel welcome. The place is very clean and feels so up scale . My whole experience was so cool. If you're looking a nerdy gamer hairstylist that likes fun colors a then go find Amy R.

I came in for a trim by Amy R. She was amazing so sweet and I can't wait for my next color…read moreappointment I know I'm in good hands with her. The salon itself is beautiful and the vibes are so nice.

Denise is a life saver. I've been going to her on and off for over 30 years ( due to moves out of…read morestate).

I did not have a very good experience at this salon. When I was getting my hair done on memorial…read moreday week some of the stylists were talking offensive political things as I walked by their break room. The owner or partner was also disagreeing with someone at the same time. The environment felt uptight and bad. The front desk person was frantic and annoying. My hair in the end was not very good and they charged me over $60 for a haircut. When I asked one of the ladies about their education they said the salon does not provide any. Not good.