I went in to get my face waxed . I left with alot of hair on my face. It looks like I didn't get a…read moreface wax even my eyebrows weren't even.i have never left a place after getting waxed like this. I've been to so many places before. I've been to hair and nail salons and the do a great job. I will never get may face waxed there again. Which is pretty bad since its a wax center. I only put a 1 star because I had to .

I've been a client of EWC for a few years now. I got started at the Roseville location. They…read moredropped off coupons for a free eye brow wax at work and I was overdue! **Note: first eye brow wax is free for NEW clients. ** Whatever wax they use is way better than the hot dripping wax used in hair salons. First few times were pain-free but now that I'm +/- 100 waxes in, the sting is back. Sometimes I pre-book. Sometimes I'm a walk-in. No matter which location I visit, everyone is friendly. I had a longtime girl at CR, but she moved away. It was nice to have a rapport and she knew about products I've tried and which ones broke my out in a rash. For new girls, there is a consult on what you want done, what shape (eyebrows) are you looking for. The only other service I've had was armpit waxing. That was weird to grow out the hairs long enough. Didn't hurt as much as the face though. I can't speak for other services. I'm a visual person so I like to take pictures of where I'm planning a review. I asked the gal if I could take a picture of her room and she said no. Which is fine I guess, just left me disappointed because I wanted to share it with you here. Bummer. Rooms are air conditioned so that might be a bit chilly in the nether regions. Leather apolstered tables with paper liner to lay on... like at the doctor office, but longer to put your feet up. Pillow for head. Products set out in containers on work counter. Everything looks to be disposable and one time use. Never seen them actually clean the room but looks brand new when I'm brought back. Restrooms on site in the clinical hallway. Products on display in lobby where you can purchase if used on you that day. You can buy services a la carte for the day, or you can buy a package of services like Buy 9, Get 3 free. Your CC gets charged in 3 or so payments and that makes checkout very easy because you prepaid for them. Just need to leave a tip in cash or say to charge your CC on file.

I came in Friday needing a last minute brow wax before an event this weekend. Esme able to help me…read moreright away and she did a fantastic job of cleaning up my brows! It's a cute salon, reasonably priced services and it was calm and quiet I'm not from the area but was running errands so I'm grateful to have found this place!

I have been going to the salon for years. The old owner Jessica was absolutely fantastic and did a…read morewonderful job. Today I went in and saw Abby, the new owner, for A $58 haircut. Not only did she chop the front of my hair off making my inverted bob a regular bob, She absolutely butchered the layering. Now I'm left with very short, choppy ugly hair that will take 1-2 years to grow back. I will need to pay someone to fix the layering and I'm left to look like a boy for months. Stay away, great clips does a better job! And the worst part is she didn't seem to care.

I have been going there for almost 20yrs. I loved all the stylist I have had. When my stylist…read moregoes out on leave or is moving there is always some who can o my hair the I like it and wear it.

I had a wonderful experience with Katelyn! She did an all over color and cut and deep conditioned…read moremy hair. Will definitely be going back to get my hair colored and cut there again.

Facial threading. I've had face threading done in Europe and Africa. I was so happy to find this…read moreplace. They're quick, efficient, and clean! I much prefer it to waxing. I strongly recommend trying facial threading here at Brow Queen.

I've been going to brow queen for years and it's always been very consistent. The only issue is…read morethey always have very long lines and you can be waiting in there for an hour just for brow threading. They allow you to pull a tab and walk around the mall and come back when it's your turn. Overall decent pricing decent service.

Brooklyn is amazing! I have been to many different waxing salons and she is by far the best. She…read moredoes the best job and is so welcoming. I won't see anyone else! Scheduling is also super easy.

I transferred locations because I wasn't happy at the Golden Valley location. I have been impressed…read moreevery time I come for my appointments here. Normally I see Victoria who has been awesome. I arrived tonight and checked-in, completed my appointment with Sarah (because I had to do a reschedule so not my normal day/person). She was spectacular! Quick and always checking on how I was doing. To my surprise a few hours after my appointment had wrapped up I noticed a voicemail on my phone. It was them trying to reschedule because my tech had left sick for the day. I showed up to my appointment completely ignorant to this fact and no one even blinked an eye. This location and the staff have all been wonderful.

Went in for a pedicure on October 12…read more While my nail tech was very sweet, got me checked in quickly, and the salon was flexible about changing our appointment, the overall service on my pedicure was just okay. I paid extra for a package that supposedly included a foot softening treatment, but was told it was only a basic scrub -- and that the "real" softening would cost extra. Had I known that, I would've just gone with the basic pedicure since it already includes a heel scrub. It's confusing (and frustrating) to see so many upgraded package options if the services they advertise aren't actually included without more upcharges. The pedicure itself was fine -- my cuticles and polish were okay, but nothing special. Honestly, it looked like something I could have done myself at home. For the price I paid, I expected more professional detail and finish. Another thing to note: they offer 20% off one service for first-time customers who pay in cash. Be careful -- they'll try to upsell additional services (as many salons do), but that discount will only apply to the cheapest service, not the most expensive one. I originally only wanted a pedicure and declined several offers for add-ons. Eventually, I agreed to have my cuticles cleaned on my fingers, not realizing that it would be $30 -- and that the 20% off would apply to that instead of my $80 pedicure. That's partly on me for not double-checking, but as a professional (I worked as a makeup artist for over a decade), I always made sure to inform clients about add-on prices before proceeding. Overall, I won't be returning. I was going to give 1 star, but since my nail tech was kind and apologized for the confusion, I'm giving 2 stars to acknowledge her effort.

Angie is amazing. I only go to her to do my nails. If I bring an inspo pic, she can make it happen…read more Or I allow her to explore her creative thoughts. My nails never lift, are sturdy and last me a month before I have to see her again.

First couple times my daughter went here for trim and highlights were great. This time we were…read morecharged $70 more than quoted at the beginning of the appointment. Definitely will not return with pricing shenanigans.

Angie is the best! Both my daughter and I go to her! She always makes my hair look great! I highly…read morerecommend her!!

I've been a EWC client for years (Roseville, Coon Rapids) and am so happy to have a location in my…read morecity. My first appt at this locationwas last month during their Grand opening. Today was my second visit with my wax specialist, Sara. She's warm, personable and knows her stuff. She had a shadow with her last month but today she was by herself. At both appts she did a mini consult (eyebrows) to make sure what I wanted with my shape. We have a game plan going forward to grow them out. Before and after treatment I was handed a mirror to point out areas that need attention and also to approve the final results. Waxing is not completely pain free but it's way more bearable compared to waxing at a hair salon. I typically use powder to fill in my brows. She showed me new products they offer to help with fly away hairs (eyebrow gel). They also offer baby powder and calming cream after your waxing service. After I was done, I was escorted back to the lobby to get preappointed and potentally leave gratuity. Making an appt is easy by phone or app. I purchase a service package and preappt for $$ perks. I get billed in 3 installments for Buy 9, Get 3 free...and then I'm good for the year. I get text confirmations and appt reminders. Due to covid, they prefer that you text when you arrive and wait in your car until your wax specialist is available. The facility is clean and modern. White walls/ floors with pops of red and black. Each room is similar. There is a stool, shelf and hook in the corner to place your belongings. There is a long table to lay on, with paper liner for cleanliness between clients. Even though it's a flat table, I find it relaxing to just lie back and close my eyes and get pampered.

Love getting my wax services here. The staff are always super friendly and attentive…read more The rooms are always sparkling clean and you are never pressured to buy any of the products like other places I've been to. If you haven't had a wax before, definitely give this place a try. You won't be disappointed!

Best waxing salon in the twin cities by far! Monica does such a thorough job and gives great advice…read morefor aftercare. Her serum works super well, would recommend to anyone!

I have been waxing for over 6 years and I have never had so many ingrown hairs. I will not be going…read moreback. It also took way longer then it ever has.