Krista is amazing at what she does! Went in to get my eyebrows done last week, and they look better…read morethan they ever have. She took the time to figure out what I wanted, and did a great job delivering. She also showed me how to shape and maintain them at home, which I really appreciated. Came back this week to get a facial and had a great experience yet again. She uses quality products, makes the experience relaxing and pleasant, and left my skin feeling fantastic. Highly recommend her.

Krista was great. It was my first wax and she made the whole experience so easy and as enjoyable as…read morea wax session could be. Friendly, great engaging conversation, while still guiding you through the wax process.

I personally did not enjoy myself but I believe if I had a different provider or was in a different…read morehead space...I'm not sure! I will go to their other location in White Bear Lake as I am not so turned off that I won't try again, but I will not have it from Sarah (the owner). I received a 30 minute massage and 60 minute facial. I didn't appreciate her not telling me a single thing she was doing to my face beforehand, as most other places do. And this facial HURT. I was not aware of what I was getting or what was going on my skin. The massage was ok, but the spa music was playing on Sarah's phone and her phone kept buzzing, interrupting the music...not the most professional. I also did not appreciate her making comments about my body. I get it might be a cultural thing but saying I am "so skinny! You must be less than XXX pounds!" Is absolutely not ok and very triggering. So yes, I am open to trying their other location but I will not be going back to see Sarah.

Sarah was amazing with my wax. I used to always get waxed &…read morehadn't for a while after having my son. Decided to get a wax before I have my daughter and was dreading the pain, time & all that goes into a full wax lol.. but she exceeded my expectations. She's is QUICK QUICK!! I'm not sure also if she uses a different wax than my previous lady did but it was just way more pleasant. Less painful than I was anticipating and she was also so sweet kind and accommodating as well since I'm a week away from giving birth so she gave me pillows and made sure I was comfortable. Will 100% be back to get routine waxes again after I have my daughter !! Thanks Sarah!

Went in for a basic gel pedicure. The gentleman that gave the pedicure was so good at massage. It…read morewas a long massage not one of those quick ones like most place do. The massage pedicure chairs are also amazing and are heated if you prefer. Definitely will be back! The place was also very clean. I liked that they had all the brand new tools in a sealed bag. One of the workers was thoroughly cleaning down windows and pedicure chairs when I was there.

All I can say is they were fabulous! Did a great job squeezed me in when I was early for my…read moreappointment.

I did the sauna and Korean body scrub. It was professional and well done. I'd recommend. I have…read morenever had a body scrub before so I don't have anything to compare, but I enjoyed it. I have heard about Korean body scrubs so I knew what to expect.

Okay. This was kind of a funny experience. I Googled a spa experience for a certain date (my…read morepartner's birthday) near me. This came up. They had a package with infrared sauna, Korean body scrub and massage. The sauna my partner was not ready for, nor the body scrub. He doesn't like extreme heat in saunas. They left us in there for close to an hour and came back and apologized in broken English, like they forgot we were there. Then they told us to get into these elevated bath tubs. That's the best way to describe them. They had foam mats on the bottom, and it looked like jet sprays on the side. Well, they told us to get in, face down, with our heads sticking out the fronts. Not super comfortable in any way, including getting in an awkward position in front of these ladies. So the water was between cold and very hot. It was Dove body wash, nothing special. They scrubbed us head to toe around five times. Asked why we were there, and I said it's his birthday. They asked his name and sang happy birthday. Very funny. Then came the massage. I had to use the restroom. This is where I was really disappointed. It was pretty dang dirty. Not just kinda. Like, dirt. Everywhere in the bathroom. So now I'm headed back for this massage, and I am worried about the cleanliness. The massage consisted of each small woman climbing onto our backs and using their elbows and knees. She put me into a bow position (those in yoga know what I mean.) Remember, we have no clothes on; it was very, very uncomfortable. She kept saying wow, you're flexible. They tried making conversation, but it was stilted English. I was trying to give back some conversation to be polite, and my lady literally just walked away from me while I was mid-sentence. Actually walked out of the room. I wanted to laugh with my partner, but he was putting himself into a self-induced meditative state to avoid the awkwardness of the whole thing. I definitely would not go back. I felt a lot of pain the next day. My lady was rubbing my feet, and hit a nerve of some type, and commented, hmmm. what is this? And I kept saying, yeah, that hurts. Until finally I had to yank my foot away and say, THAT HURTS. It's in a strip mall. You get what you pay for.

Cheryl was great. good service and my hair was beautiful. Would recommend her without any…read moreproblem. Salon gives great service.

I have missed getting lash extensions for months due to the coronavirus. I finally decided I'd get…read moreback into the salon and get lash extensions again. I feel so much better having them done. I don't look as tired with them on. I was happy my girl, Gina was able to fit me in her schedule on a recent visit to Minnesota. She does a phenomenal job. I highly recommend Gina and this salon if you need lashes, hair care, pedicures or manicures. Gina's salon is clean and beautiful. They screen each guest prior to each service to prevent the spread of the virus and I'm happy to see the level of precautions being taken. So if you are looking for a fab salon, look no further!

Went in to get my eyebrows done around 4pm today. There were 2 people before me, it went by pretty…read morequick! Not much of a wait time. I told the woman who was threading my eyebrows exactly what I wanted & she did a great job! Eyebrows are $15. They also offer a loyalty program. I think it's based on the number of times you go. To join you jack put your phone number in at the kiosk in store. The store is plain & simple settings wise. Which is okay since the service is fast & you'll be in & out. I overall liked it here & would most likely go again!

I rarely write one star reviews but I have visited this place twice and left without getting my…read moreeyebrows done. The first time I visited was on a Thursday at 12. I was 13th in line. I pulled a number and I waited 45 minutes without my number getting called and had to finally leave, as it was a weekday and I had a work meeting at 1 pm. The second time, I arrived again on a weekday, this time on a Tuesday at 7:20ish. There were at least 9 people ahead of me and I immediately asked the threaders, 'do I have a chance?' Their policy states that last call is 7:45. The threaded responded 'yeah you do.' I had my ticket in hand and went to a store nearby. I returned before closing and there were still customers in the chairs having their brows threaded. It was minutes before closing at 8 and as mentioned, there were still women being threaded. I came with my number and the threaders now stated 'no we aren't taking anyone.' When I reiterated what I was told just some minutes before, they said 'you have to wait here.' I was in absolute shock. There is no sign written that you must wait there after you have already pulled a number for your spot in line. There was no notice of this when I had just spoken to the threaders when I asked if I had a chance. This felt like a convenient excuse in the moment. Only come here if you have 2 hours for your commute and to sit and stare at all of the other people waiting in line for an hour before your turn comes.

I love getting a massage here from Jonathan! He is truly amazing! It is just the relaxing massage I…read moreneed. You get to have such a personalized experience every time. It reminds me I need to book another massage!

great experience. lovely atmosphere. Kendra does a great job. like her personality..listens well.read more

First time ever that it doesn't take hours to be in a hair salon! Kim was attentive to what I was…read morelooking for. Usually, stylists cut more hair than I would like, Kim listened to me and made me so happy. Thank you Kim!

Betsy does a very nice job for a color and cut. I usually do something a little different each…read moretime. She is always ready to take on a challenge. I enjoy the conversation we have and feel very fortunate to have found her.

I've been coming here for over ten years and have a good experience pretty much every time! The…read morefacilities are clean. The check in desk staff are always kind. A little pushy on the wax passes, but not in a crazy annoying way. But honestly the passes are a good value. I've seen Ava the last couple years and love her! She is so personable and professional and waxes efficiently. The wax they use is great and hurts much less than other waxes.

I have been with EWC for almost 10 years and I've never had any major issues worth complaining…read moreabout. I've been with a few different locations, Woodbury, Vadnais Heights, Eagan and now with Roseville. My most recent encounter was with the Manager of the Roseville location, I did not get her name, nor did she tell me her name when I asked for the manager (Phone interaction). I had a pass that was for 9 waxes, and then they had a promotion going on two months ago (June) for the unlimited pass. This is what I really do not like about EWC, they push the front staff to up sale so they will withhold important information just to make the sale, or mislead you to make the sale. I was advised, my unlimited pass would start after I finished my current pass, so I went ahead with the purchase. I finally finished my last wax for my 9-pass last weekend 8/16. When I asked the front staff when my new pass would start the gave me a date of Aug 20. It didn't make sense to me, since I wouldn't be in for at least another 3 weeks, so I'm basically losing a month. The manager wasn't in so then I called later on in the week. When I call the manager told me the pass starts when I bought it. Again, this is not what I was told. She then continued to tell me my 9-wax pass was completed in June when I bought the unlimited pass, which was not accurate. So, that tells me she really didn't look at my account before trying to get assist me and really just wanted to get me off the phone. She then said that I was correct and my last visit was 8/16 so she'll change my new pass to start 8/17. Again, how is this fair to me that I would be losing a month? Had I known it was going to start the day I made the purchase I wouldn't purchase the pass until I needed it. She then put me on hold and came back and said it was company policy that they couldn't change the start date, but she was going to do it this one time for me (as if it was my fault that they did a poor job providing the proper information). Then she continued to tell me that my pass for the 9 visit never expires and that I could've saved it and started using my unlimited pass right away. She did not like that I pushed back and stated that it should've been communicated to me at the time of the purchase. It was just upsetting for me because there was no accountability taken and she basically blamed me and acted like she was doing me a favor for the misinformation given. I've heard numerous stories from esthetician about how terrible the leadership and the management is with the company. I truly feel bad for them. I loved every esthetician that I had, I switched locations just to follow certain esthetician. This is really just more information to get all the details before making any purchases, the front will be pushy but that's because they have to be.

I've been a EWC client for years (Roseville, Coon Rapids) and am so happy to have a location in my…read morecity. My first appt at this locationwas last month during their Grand opening. Today was my second visit with my wax specialist, Sara. She's warm, personable and knows her stuff. She had a shadow with her last month but today she was by herself. At both appts she did a mini consult (eyebrows) to make sure what I wanted with my shape. We have a game plan going forward to grow them out. Before and after treatment I was handed a mirror to point out areas that need attention and also to approve the final results. Waxing is not completely pain free but it's way more bearable compared to waxing at a hair salon. I typically use powder to fill in my brows. She showed me new products they offer to help with fly away hairs (eyebrow gel). They also offer baby powder and calming cream after your waxing service. After I was done, I was escorted back to the lobby to get preappointed and potentally leave gratuity. Making an appt is easy by phone or app. I purchase a service package and preappt for $$ perks. I get billed in 3 installments for Buy 9, Get 3 free...and then I'm good for the year. I get text confirmations and appt reminders. Due to covid, they prefer that you text when you arrive and wait in your car until your wax specialist is available. The facility is clean and modern. White walls/ floors with pops of red and black. Each room is similar. There is a stool, shelf and hook in the corner to place your belongings. There is a long table to lay on, with paper liner for cleanliness between clients. Even though it's a flat table, I find it relaxing to just lie back and close my eyes and get pampered.

Love getting my wax services here. The staff are always super friendly and attentive…read more The rooms are always sparkling clean and you are never pressured to buy any of the products like other places I've been to. If you haven't had a wax before, definitely give this place a try. You won't be disappointed!