I personally did not enjoy myself but I believe if I had a different provider or was in a different…read morehead space...I'm not sure! I will go to their other location in White Bear Lake as I am not so turned off that I won't try again, but I will not have it from Sarah (the owner). I received a 30 minute massage and 60 minute facial. I didn't appreciate her not telling me a single thing she was doing to my face beforehand, as most other places do. And this facial HURT. I was not aware of what I was getting or what was going on my skin. The massage was ok, but the spa music was playing on Sarah's phone and her phone kept buzzing, interrupting the music...not the most professional. I also did not appreciate her making comments about my body. I get it might be a cultural thing but saying I am "so skinny! You must be less than XXX pounds!" Is absolutely not ok and very triggering. So yes, I am open to trying their other location but I will not be going back to see Sarah.

Sarah was amazing with my wax. I used to always get waxed &…read morehadn't for a while after having my son. Decided to get a wax before I have my daughter and was dreading the pain, time & all that goes into a full wax lol.. but she exceeded my expectations. She's is QUICK QUICK!! I'm not sure also if she uses a different wax than my previous lady did but it was just way more pleasant. Less painful than I was anticipating and she was also so sweet kind and accommodating as well since I'm a week away from giving birth so she gave me pillows and made sure I was comfortable. Will 100% be back to get routine waxes again after I have my daughter !! Thanks Sarah!

I am sad to be making a review like this but I'll be honest about my experience given I had rated…read moreit a five stars before. So this is the 3rd time I tend to schedule an appointment with a specific person and at a certain time and every time I go I am paired with someone else. I would say it's fine but then I don't understand why on their website it would have me choose a specific person if they don't pay attention to that. Today I went in with a 9am appointment and once again didn't get the person I requested as they were working with someone else. I decided to continue with the person they placed. I picked a deep pink mauve color. When the person brings the color it's the one I selected on the chart yet when he puts the color on it's a yellow brown and I communicate is this the right color as it does not match the tag on the bottle either. The first coat looks yellow brown he insists it's the right color and I need to wait for more coats of color. I decided fine let me wait for the end result as he is done with all the coats. During the prep of my nails there are certain cuts he makes so I bleed obviously and still proceeds to use the nail paint brush even tho it just touched some blood which I thought wasn't sanitary for whoever will use that color next. As he applies the coats the color definite does not look like anything I picked. He takes some color off and reapplies the coats on several fingers and at this point my hands have been in and out of the machine like 8 times. Because of this I have some fingers that are not the same color. For example my ring finger looks darker brown and the rest yellow brown. Then by the end he tries fixing the end of where he applied nail polish and is way too harsh with the nail filer that he creates a cut. Over all my experience was not great and even tho I communicate the color wasn't it I just felt like there was no accommodation or realizing that yeah the bottle is labeled wrong.

I had a gel manicure & the technician did a wonderful job. She was quick & efficient. I would…read morerecommend this place!

I did the sauna and Korean body scrub. It was professional and well done. I'd recommend. I have…read morenever had a body scrub before so I don't have anything to compare, but I enjoyed it. I have heard about Korean body scrubs so I knew what to expect.

Okay. This was kind of a funny experience. I Googled a spa experience for a certain date (my…read morepartner's birthday) near me. This came up. They had a package with infrared sauna, Korean body scrub and massage. The sauna my partner was not ready for, nor the body scrub. He doesn't like extreme heat in saunas. They left us in there for close to an hour and came back and apologized in broken English, like they forgot we were there. Then they told us to get into these elevated bath tubs. That's the best way to describe them. They had foam mats on the bottom, and it looked like jet sprays on the side. Well, they told us to get in, face down, with our heads sticking out the fronts. Not super comfortable in any way, including getting in an awkward position in front of these ladies. So the water was between cold and very hot. It was Dove body wash, nothing special. They scrubbed us head to toe around five times. Asked why we were there, and I said it's his birthday. They asked his name and sang happy birthday. Very funny. Then came the massage. I had to use the restroom. This is where I was really disappointed. It was pretty dang dirty. Not just kinda. Like, dirt. Everywhere in the bathroom. So now I'm headed back for this massage, and I am worried about the cleanliness. The massage consisted of each small woman climbing onto our backs and using their elbows and knees. She put me into a bow position (those in yoga know what I mean.) Remember, we have no clothes on; it was very, very uncomfortable. She kept saying wow, you're flexible. They tried making conversation, but it was stilted English. I was trying to give back some conversation to be polite, and my lady literally just walked away from me while I was mid-sentence. Actually walked out of the room. I wanted to laugh with my partner, but he was putting himself into a self-induced meditative state to avoid the awkwardness of the whole thing. I definitely would not go back. I felt a lot of pain the next day. My lady was rubbing my feet, and hit a nerve of some type, and commented, hmmm. what is this? And I kept saying, yeah, that hurts. Until finally I had to yank my foot away and say, THAT HURTS. It's in a strip mall. You get what you pay for.

Cheryl was great. good service and my hair was beautiful. Would recommend her without any…read moreproblem. Salon gives great service.

I have missed getting lash extensions for months due to the coronavirus. I finally decided I'd get…read moreback into the salon and get lash extensions again. I feel so much better having them done. I don't look as tired with them on. I was happy my girl, Gina was able to fit me in her schedule on a recent visit to Minnesota. She does a phenomenal job. I highly recommend Gina and this salon if you need lashes, hair care, pedicures or manicures. Gina's salon is clean and beautiful. They screen each guest prior to each service to prevent the spread of the virus and I'm happy to see the level of precautions being taken. So if you are looking for a fab salon, look no further!

I rarely write one star reviews but I have visited this place twice and left without getting my…read moreeyebrows done. The first time I visited was on a Thursday at 12. I was 13th in line. I pulled a number and I waited 45 minutes without my number getting called and had to finally leave, as it was a weekday and I had a work meeting at 1 pm. The second time, I arrived again on a weekday, this time on a Tuesday at 7:20ish. There were at least 9 people ahead of me and I immediately asked the threaders, 'do I have a chance?' Their policy states that last call is 7:45. The threaded responded 'yeah you do.' I had my ticket in hand and went to a store nearby. I returned before closing and there were still customers in the chairs having their brows threaded. It was minutes before closing at 8 and as mentioned, there were still women being threaded. I came with my number and the threaders now stated 'no we aren't taking anyone.' When I reiterated what I was told just some minutes before, they said 'you have to wait here.' I was in absolute shock. There is no sign written that you must wait there after you have already pulled a number for your spot in line. There was no notice of this when I had just spoken to the threaders when I asked if I had a chance. This felt like a convenient excuse in the moment. Only come here if you have 2 hours for your commute and to sit and stare at all of the other people waiting in line for an hour before your turn comes.

Facial threading. I've had face threading done in Europe and Africa. I was so happy to find this…read moreplace. They're quick, efficient, and clean! I much prefer it to waxing. I strongly recommend trying facial threading here at Brow Queen.

great experience. lovely atmosphere. Kendra does a great job. like her personality..listens well.read more

I always had good experiences visiting Juut. They help me did a few transformation from long to…read moreshort hairs. Done colors for mom. Enjoyed the massage there as well. They don't really push to sell anything which I like

First time ever that it doesn't take hours to be in a hair salon! Kim was attentive to what I was…read morelooking for. Usually, stylists cut more hair than I would like, Kim listened to me and made me so happy. Thank you Kim!

Betsy does a very nice job for a color and cut. I usually do something a little different each…read moretime. She is always ready to take on a challenge. I enjoy the conversation we have and feel very fortunate to have found her.

I've been coming here for over ten years and have a good experience pretty much every time! The…read morefacilities are clean. The check in desk staff are always kind. A little pushy on the wax passes, but not in a crazy annoying way. But honestly the passes are a good value. I've seen Ava the last couple years and love her! She is so personable and professional and waxes efficiently. The wax they use is great and hurts much less than other waxes.

I have been with EWC for almost 10 years and I've never had any major issues worth complaining…read moreabout. I've been with a few different locations, Woodbury, Vadnais Heights, Eagan and now with Roseville. My most recent encounter was with the Manager of the Roseville location, I did not get her name, nor did she tell me her name when I asked for the manager (Phone interaction). I had a pass that was for 9 waxes, and then they had a promotion going on two months ago (June) for the unlimited pass. This is what I really do not like about EWC, they push the front staff to up sale so they will withhold important information just to make the sale, or mislead you to make the sale. I was advised, my unlimited pass would start after I finished my current pass, so I went ahead with the purchase. I finally finished my last wax for my 9-pass last weekend 8/16. When I asked the front staff when my new pass would start the gave me a date of Aug 20. It didn't make sense to me, since I wouldn't be in for at least another 3 weeks, so I'm basically losing a month. The manager wasn't in so then I called later on in the week. When I call the manager told me the pass starts when I bought it. Again, this is not what I was told. She then continued to tell me my 9-wax pass was completed in June when I bought the unlimited pass, which was not accurate. So, that tells me she really didn't look at my account before trying to get assist me and really just wanted to get me off the phone. She then said that I was correct and my last visit was 8/16 so she'll change my new pass to start 8/17. Again, how is this fair to me that I would be losing a month? Had I known it was going to start the day I made the purchase I wouldn't purchase the pass until I needed it. She then put me on hold and came back and said it was company policy that they couldn't change the start date, but she was going to do it this one time for me (as if it was my fault that they did a poor job providing the proper information). Then she continued to tell me that my pass for the 9 visit never expires and that I could've saved it and started using my unlimited pass right away. She did not like that I pushed back and stated that it should've been communicated to me at the time of the purchase. It was just upsetting for me because there was no accountability taken and she basically blamed me and acted like she was doing me a favor for the misinformation given. I've heard numerous stories from esthetician about how terrible the leadership and the management is with the company. I truly feel bad for them. I loved every esthetician that I had, I switched locations just to follow certain esthetician. This is really just more information to get all the details before making any purchases, the front will be pushy but that's because they have to be.