This place was amazing, they were super kind and open. They let me try on a bunch of shoes and gave…read moreme a good price. I totally recommend this place for anyone who is looking to find some nice shoes. On top of this they gave me a free pair of crease protectors to keep my new shoes in tact.

Great selection of shoes in lots of sizes. Membership gets you access to great coupons and advance…read morenotice of sales.

I love me a good shoe store. DSW is hard to leave empty handed as a female with average sized feet…read more However, my 10.5 sized husband rarely finds a plethora of anything to choose from. He's always leaving with nothing. They do ship to the store for free pickup if a different store has the size so that's an option. Some of the shoes they sell are absolute garbage and fall apart after a few wears and or rip your feet to shreds. That being said, you get what you pay for. They sell Birkenstocks and other better brands too. This store in particular is confusing to maneuver around as there's this weird area in the center that's narrow and sends you to the sides in an awkward way if there's any 'traffic.' Parking lot is full of impatient drivers so be ware when leaving.

Joes is still great, I got 8 years out of my re-heel - much longer than the heel it came with!read more

Went in to get my Valentino's heels repaired. Owner did a great job in two days! Couldn't have…read morebeen happier with my service. He def knows what he's doing!

I walked into SoundRunner today. Located in Glastonbury,CT. It was busy but not overly crowded and…read moreI was made contact with that someone would be with me in a moment. I did not have to wait long at all. Emma took care of me straight away. I had old running shoes with me a another pair I recently bought on Amazon which did not fit right. Both pairs had brought me so much foot pain that I realized I need expert assistance if I was to continue running. Comfort is EVERYTHING and so is having a person who is knowledgeable to get my feet to that happy place. Emma took an aetrex foot scan of my feet and asked me questions, looked at my old worn running shoes and went straight to work to find me the perfect pair. I'd like to note while she was out back searching, I took note of the Soundrunner team. They were all so nice and engaging and EXTREMELY Professional. Friends, they all knew their stuff! They get it! Just like Emma they are all proficient in their work! Everyone should have this experience! Knowledgeable, helpful and friendly thru and thru. Emma came back with a few boxes of the brand I was inquiring about. By the way socks do matter! A good pair of running socks makes all the difference when trying on shoes. Don't bring grippy socks like I did. Once Emma gave me a pair of perfectly fitting socks I could feel the difference in how my shoes fit and felt. So I tried on a few pairs and we discussed what felt good and what I was looking for in each pair I tried on. Then Emma announced she had an idea of a pair that might be what I was looking for. People! She was spot on! I was so happy and relieved! And the shoes are home with me! I am definitely going back! I LOVE SOUNDRUNNER. Great staff, no pushing to make a sale, friendly and engaging and a WILLINGNESS to spend the time with you and find your perfect shoe! Prices are reasonable and I'd like to add I also picked up the right running socks for my feet. Thank You Emma and team! Definitely going back again!

Mama needed a new pair of shoes. Okay, a new pair of sneakers for my daughter. Went here after…read moretrying a couple of different stores that didn't have many options in my daughter's size. As you would expect, this store had a lot of options. The man who helped us was very patient and took a lot of time to help my daughter find a pair of shoes she liked. She even used the treadmill a few times to make sure the shoes were comfortable for running. This place is not cheap, but the service is good and the goods are high quality. Shoes will cost you over $100. They have Darn Tough socks for about $18. Running clothes and accessories too.

Great shoes, and they were on sale for under $60 at Dicks in West Springfield MA…read more I didn't need any service except to bring the shoes to me, but I tried them on myself and they fit great.

Excellent service from Brian. He was very patient with me as I chose my sneakers and tried on a…read morevariety. He also helped me find the best fit of shoe. my second visit and the staff and service are wonderful .

I just bought a kayak online for pick up the other day and the employees were a huge help!…read moreEspecially Reese. He helped me bring the kayak to my car and even helped me pick a paddle that was right for my height and kayak size. I always get greeted walking into this Dick's and have never had a bad experience. Miss you guys at Buckland but it's okay

I had bought a pair of Nike sneakers 2 weeks ago. Over time the sneakers started squeaking loudly…read more I went to return them and find other sneakers but was refused a refund after only 2 weeks. Very disappointed with their customer service. Apparently they don't honer their 90 day return policy. They have lost a longtime customer. Update: l ended up returning them at the Enfield store with no problem. The rep in Manchester had told me they had to be in resell-able condition. I guess they resell defective items there.

Service was amazing.....more then amazing really. She was extremely helpful and knowledgeable. Gave…read moreus time to try on any and all dresses. Offered expert advice on colors of dresses. She even tripled checked that all out dresses would be in on time for wedding in 3 weeks. We were even told how to get a discount! Dress selection for bridesmaids was abundant. Many styles and colors available. Location was a bit hard to find but is located in the back part of the Plaza. Would definitely recommend for a bridal party or any special occasion.

The store has an odor it smells like mildew inside and the service wasn't that great. I will not…read morereturn to this location.

I needed to get a pair of dress shoes on short notice, and a Yelp search identified this store as…read moreconvenient and good. I was impressed with the selection of shoes available in the men's area - shoes of all kinds, and most with pairs larger widths and sizes. Some of the fancier or more expensive shoes will only have 1 in the box, meaning you get the other one at checkout - be sure to try on that 2nd shoe, to make sure it's a good fit as well. I had no idea there were several of these stores in the Albany area, I only learned of it when the cashier asked me where I was from regarding enrolling in their rewards program.

Love this shoe store chain because they carry more wide shoes than any other shoe store I have…read moreencountered. But better that the actual store is their website. Buy minimum amount for free shipping and return to store. Everybody loves to buy shoes, now I have found the perfect store and the perfect way of doing it.

I had a great experience at Rack Room Shoes and definitely wanted to recognize ZIANNA for her…read moreamazing customer service! I came in with a few of my kiddos during the busy back-to-school season, and she was cheerful, patient, and very helpful from start to finish. ZiAnna took the time to help size my children's feet and went above and beyond to look up different products and sneakers I asked about. She never made us feel rushed and was such a great sport while helping us find what we needed. I also appreciated how clean, organized, and well put together the store was, especially during such a busy time of year. Thank you, ZiAnna, for making our shopping experience a positive one. Definitely five-star service!

Just received my order. Two pair of boots for a Christmas gift and both boxes are damaged and…read morefaded, making them look old as f***. The boots themselves were also dusty. WTF!!