Been trying to get shoes that fit. Without hurting…read moreFibromyalgia, PSA, inflammation Personalized service! First time in years to get the right shoe!

Great place, great people. Great service. Most sneakers in stock. Make appointment.read more

Great selection of clothes, shoes, hats, bags, etc for all four seasons! Staff is available to…read morehelp but not overbearing. Great quality clothes and gear, so you may pay a little extra but the staff lasts a long time. Check out the yummy treats near the checkout area, highly recommend the chocolate covered blueberries!

I love LL Bean! It's a staple amongst us New Englanders! The associates at this location are…read moreusually very helpful and during my last visit it was no exception! I was looking for a certain inseam in a certain pair of jeans and the associate asked me if I needed help and looked up the inventory and found their to be 1 left in the store. After several minutes, he came back with the right sized item and I was able to try it on and make my purchase!

I can't say enough good things about Shoe Smith in Willimantic…read more I originally purchased a pair of HOKA Challenger 7s after they took the time to evaluate my feet with their scanning equipment and listened carefully to my orthopedic history, including a knee replacement and an ankle fusion. Their recommendation was spot on. I wore those shoes on a full day walking all over New York City, and they were the most comfortable walking shoes I've ever owned. I was completely pain-free. Unfortunately, the shoes developed a manufacturing defect after only a week. I brought them back expecting an exchange for the same model. Instead, they stood behind the product and upgraded me to a pair of HOKA Bondi 9s at no additional cost. That level of customer service is becoming increasingly rare. They treated me with kindness, professionalism, and genuine concern for making sure I left with a shoe that was right for me. If you're thinking about buying shoes, skip the big-box stores and support this local business. The personalized fitting, expert advice, and outstanding service are worth every penny. They've earned a customer for life.

I've always been very satisfied with their repairs. They carry excellent shoes for every need…read more They also have many sales for people like me who are on a limited income. They are the only shoe repair business in the state that I am aware of and it reminds me of the past when shoes were of the best quality and we always brought our shoes and other leather goods to be repaired, not cheap shoes thrown out and have to buy another pair of much less quality. I would recommend them to anyone and especially to those with special foot needs.

Really bummed out - I went here today (admittedly it's been a while) only to find The Run In to…read morehave gone outta business. The store is empty and currently being renovated. I will miss miss this store, I bought my very first pair of running shoes here .....

The fire is gone. I…read moreremembered The Run In as one of those iconic holes in the wall that all the elite runners knew about and flocked to. Back when I ran marathon I would buy my shoes from nowhere else. That was 25 years ago. Today I took my daughter there for an early Christmas present. That was a mistake. We arrived at 11am and sat waiting until John opened his door a half hour late. As a courtesy we gave him a few minutes to settle before walking in and were greeted with almost a scowl, made to feel like we were an inconvenience. He had my daughter take off her shoes, asked her size and without another word produced a couple models for her to try and walked away. Trying to make small talk with the man to hopefully engage him a little, as a retail shop owner should be, was next to impossible. Top this all off with door handles that haven't been washed in at least 25 years. The inside in disrepair, smelling like a men's locker room with half empty shelves and what was there strewn about like a bachelor's pad. Positively the worst retail experience I've had in a very long time, perhaps ever. My advice to John is sell the place while he still has a shred of brand equity left in the name and call it a day. He clearly didn't want to be there and this was clearly not the place I remembered. My daughter and I walked away feeling very sad for John, very upset with the whole experience, and bought elsewhere. P.S. I tried to post this review at Superpages and was censored. Any 5 star rating seen there for The Run In is completely manufactured. Don't believe it.

Shop here for all your sporting good needs. They have a great selection and competitive prices,…read morewith personal service that you just can't get in the big box stores. We buy all of our kids' lacrosse equipment at Sartorius now, and they've never steered us wrong. Our older daughter was ready for an advanced/high level stick and we appreciated so much that she could try many different options right there in the store and get feedback from staff members who actually know the sport and could guide her towards the best options for the position she plays. Our younger daughter's goalie helmet had a hardware issue about 6 months after we bought it and I brought it to Sartorius expecting to need to pay $40 for a new throat guard - not so, Chris had the right hardware and fixed it for us in minutes. Their stringing services are also fairly-priced and quick.

My custom orthotics combined with super high arches and asymmetrical feet make it a challenge to…read morefind footwear that fits. Chris and Paul guided me to not one, but two pairs of shoes (Hoka and Saucony) that fit great. My orthotics squeaked a bit in the shoes, but Chris had a brilliant solution that involved cutting a layer of thin material to insert in the shoes. Takes time and skill, but he did it for all four shoes while I waited. Now I can sneak up on people without the squeaking giving me away... Happy and grateful (and stealthy) customer.

I go in there quite frequently to shop. I go there for a couple of reasons. I am treated like a…read morequeen. Some may say they have to do this, but I believe it is genuine. They really really make me feel good about myself. When I leave the shop I do feel beautiful at that moment. I am writing this review while wearing an outfit from there. It is the Ditsy Skirt with the denim jacket and black shirt. I have gotten so many compliments. They can always tell when I have gotten new clothes and from where. My thanks to ALL of the girls at Glastonbury shop. You have all helped me in some way to rebuild my self esteem. Thank You!! Jackie

This was my first time purchasing from this store since I thought it was all black & white clothes…read more(not my style) and thought the prices were out of my budget. Wow! Was I surprised! Not only was there a gorgeous array of styles and colors, but due to sales I ended up with 7 items of clothing and some jewelry.. The manager, Yalena was awesome! She helped me choose, gave me honest feedback and generally made it a great experience. When I needed to return a pair of sandals there was no hassle. I also have purchase online with equal satisfaction. I love these clothes and this store. Elaine Weber, Wethersfield CT

Didn't know this place was so close to me. It's hard to find cleats for little kids. The guys…read morewere all nice and extremely helpful. They did have a limited stock but my daughter still had two different shoes to try out. Even though her favorite color is pink and it's hard rationalizing with a 6-year-old that comfort is better over color I made her try them both on and she actually chose the blue ones because they were more comfortable. Would definitely come here again.

Good deal going on this weekend for Memorial Day. Most of the running shoes they have are specific…read morebrands and more of a specific style, namely the minimalistic, lighter shoes. This type probably works for many people, though I personally need a more robust shoe and need to go elsewhere. I wasn't particularly impressed by the help we received today. We had to stumble through figuring out the best size and explicitly ask for advice on which shoe to pick. Maybe I am nostalgic for the olden days, where I'd get lots of attention in a brick-and-mortar shoe store. I guess if you're ok figuring out some things for yourself, the selection here is good and worth checking out. The store includes coolers, backpacks, helmets, water bottles, field hockey sticks, and lots of apparel.

I called around the mall looking for air max 270 in the unicorn gel color. I was lucky enough to…read morefind a pair for my niece and met two awesome employee April and Sadayah who were able to put the shoes on hold for me. I told them my situation w/ordering online; they sent the wrong size the first time and the second time they sent me wrong shoes that were used. Thank you for having the shoes available and putting them on hold! You've made my niece extremely happy!