I came into this store to get a shoehorn to replace the one I had given to my grandson who hates to…read moreuntie his sneakers. I was helped by Victoria who was wonderful. She also gave me advice on good sneakers for walking. I highly recommend this store for service

This can be a hit or miss type of store but when you hit it it can be a very good deal. Recently, I…read morepurchased a pair of Merrell shoes which were on sale and had been marked down $10.00. I also had a $10.00 off store coupon, thus a good deal became an even better deal for that particular brand. It is always to your benefit to give DSW a perusal, you too might find your dream shoe.

I called around the mall looking for air max 270 in the unicorn gel color. I was lucky enough to…read morefind a pair for my niece and met two awesome employee April and Sadayah who were able to put the shoes on hold for me. I told them my situation w/ordering online; they sent the wrong size the first time and the second time they sent me wrong shoes that were used. Thank you for having the shoes available and putting them on hold! You've made my niece extremely happy!

Mama needed a new pair of shoes. Okay, a new pair of sneakers for my daughter. Went here after…read moretrying a couple of different stores that didn't have many options in my daughter's size. As you would expect, this store had a lot of options. The man who helped us was very patient and took a lot of time to help my daughter find a pair of shoes she liked. She even used the treadmill a few times to make sure the shoes were comfortable for running. This place is not cheap, but the service is good and the goods are high quality. Shoes will cost you over $100. They have Darn Tough socks for about $18. Running clothes and accessories too.

Finally a running store east of the River!!!…read more This is the third location that Sound Runner has opened in Connecticut, and after hearing so many wonderful things from my shoreline runner friends about this store I was happy to finally have a location close by. As soon as Mark C and I walked in we were greeted by an plesant employee asking how he could be of assistance. I was not in the market for a new pair of shoes but my husband wanted to try out a pair of Hoka Hoka One's which we were told the Glastonbury location carried. While Mark C was outfitted with not just a pair Hoka Hoka One shoes but several other options, I perused the store for things I "had to have". I was impressed with the location's tastefully lines walls and racks containing variety of men's and women's apparel and accessories as well as anything else you might need to make your run possible such as fuel and lighting. In the end Mark C ended up with a pair of shoes and I ended up with some "must have" items (socks and fuel), but I will definitely be back as the store starts getting the Run Club and Pub Runs underway.

Swung by here quickly to grab a pair of shoes for my son, but ended up getting him a pair of slides…read moreand myself a nice pair of sneakers for $25! The sales they are having right now is unbeatable! Some sneakers are only $4 but they have one size of each in those. However it's not the sales that stood out for me it was the helpfulness of the employee I worked with! Usually when I walk into a place like this I get a little intimidated because I don't know much about the brands or the sizes or how the shoes run/ but I've been on a sneaker kick lately thanks to my increase in my workouts! So what was a pleasant surprise is that I was greeted immediately and helped right away- which was surprising because every time I walk into an EbLens in Rhode Island.- the staff barely make eye contact? let alone offer to help you! I've walked out of other Eb lens locations due to the rudeness of staff so this was refreshing! So I ended up spending around $70 total and got a new pair of sneakers, new pair of slides and a 6 pack of rainbow colored socks! SCORE! That's usually half of what I pay for a regular pair of sneakers for myself! So I was pretty enthusiastic! Overall this store is definitely experiencing issues with trucking/shipping because their inventory was extremely low in all areas! Men's, women's , and the children's shoe section was lacking overall! However they have a ton of clothing with some really good deals. I noticed the sales prices on clothing were for men, women, and children. Some of the brands this store sells includes: Timbaland, Nike, Puma, Reebok, Adidas, Crocs, Jordan, Fila, Ralph Lauren POLO, Champion, Hunter Boots, Nickelodeon, True Religion, & so much more I can't remember! But there are a lot of high end brands that I didn't realize they even carried! If you asked me about the past few years regarding Eb Lens- I'd recommend you look elsewhere but if you live near Willimantic- this place is definitely worth checking out!

Worst service ever. Clueless girl looked at me like I was an idiot when I asked her for a size for…read moreone of our kids. Isn't that your job? She took a while and then told us they were out of the size we wanted. Second pair, same thing. How do you run out when you don't even have a big selection.

Been trying to get shoes that fit. Without hurting…read moreFibromyalgia, PSA, inflammation Personalized service! First time in years to get the right shoe!

Great place, great people. Great service. Most sneakers in stock. Make appointment.read more

Great selection of clothes, shoes, hats, bags, etc for all four seasons! Staff is available to…read morehelp but not overbearing. Great quality clothes and gear, so you may pay a little extra but the staff lasts a long time. Check out the yummy treats near the checkout area, highly recommend the chocolate covered blueberries!

I love LL Bean! It's a staple amongst us New Englanders! The associates at this location are…read moreusually very helpful and during my last visit it was no exception! I was looking for a certain inseam in a certain pair of jeans and the associate asked me if I needed help and looked up the inventory and found their to be 1 left in the store. After several minutes, he came back with the right sized item and I was able to try it on and make my purchase!

I can't say enough good things about Shoe Smith in Willimantic…read more I originally purchased a pair of HOKA Challenger 7s after they took the time to evaluate my feet with their scanning equipment and listened carefully to my orthopedic history, including a knee replacement and an ankle fusion. Their recommendation was spot on. I wore those shoes on a full day walking all over New York City, and they were the most comfortable walking shoes I've ever owned. I was completely pain-free. Unfortunately, the shoes developed a manufacturing defect after only a week. I brought them back expecting an exchange for the same model. Instead, they stood behind the product and upgraded me to a pair of HOKA Bondi 9s at no additional cost. That level of customer service is becoming increasingly rare. They treated me with kindness, professionalism, and genuine concern for making sure I left with a shoe that was right for me. If you're thinking about buying shoes, skip the big-box stores and support this local business. The personalized fitting, expert advice, and outstanding service are worth every penny. They've earned a customer for life.

I've always been very satisfied with their repairs. They carry excellent shoes for every need…read more They also have many sales for people like me who are on a limited income. They are the only shoe repair business in the state that I am aware of and it reminds me of the past when shoes were of the best quality and we always brought our shoes and other leather goods to be repaired, not cheap shoes thrown out and have to buy another pair of much less quality. I would recommend them to anyone and especially to those with special foot needs.

I will preface this by saying that I have not yet made a purchase here. After explaining to the…read moretwo ladies that I was buying boots for an April (9 mos. away) wedding, I was told to wait. I love dealing with honest people, that aren't in business just to make a quick buck. I was educated on how to buy boots. Boy was I off! I learned that you don't typically buy the size that you normally wear. I'm a size and a half smaller in boots! I will definitely be visiting these ladies, when I'm ready to make my purchase. They were both friendly and extremely helpful. My son loved this store for 2 large reasons, Ziva & Morgan, the store's Dobermans. He also loved the toys and selection of boots in his size.