This experienced happened in December and I gave the company a good period of time to respond to me…read moreand they haven't, so I'm putting my warning out to any new potential shoppers. TLDR: They do not put the proper prices on their tags so when you arrive at the register they expect you to pay a higher amount than indicated on the tag because they have to "go by the price in the system." They hands down have one of the best ski/snowboard apparel selections in all of CT, but with shady pricing like this, I'll take my business elsewhere. In the end I found the same items I was looking for at a place in PA. This is my email complaint: "I just spent about an hour and a half in your Avon store. I had a wonderful experience with the gentleman helping me decide between two different sets of ski pants and jackets. After working it through with him to decide on the final choices I went to the register. I purchased pants and a jacket totaling $620 then I realized that the jacket came up priced at $60 more than it should have. The tag on the jacket says $300 and your system said $360. The person who was ringing me out would not honor the $300 price as shown on the tag. As a result, I returned the entire order. And I'm very disappointed in my experience. I've purchased from you before and I appreciate the large selection of options that you have and I'm really disappointed that because the price was not marked appropriately that I would be the one that would take the hit and not you.

Bob's Sport Chalet, STAY AWAY, don't do business with this creepy owner…read more I ordered two very expensive items and they never arrived. I contacted customer service and the same person, a man always answers the phone. I'm assuming it's the owner. He told me he would check on the order and get back to me. He never got back to me. Weeks went by and finally I contacted my credit card company and filed a dispute. I just happened to be at the post office picking up another package and when they went back to get it, when they came back out the postal worker said "oh do you know you have another package here for you?" The package from Bob's Sport Chalet had been sitting at the post office for weeks. The man in Customer Service never followed up on the package and it's whereabouts. I immediately contacted customer service at Bob's Sport Chalet and was treated extremely rude and yelled at by the same man that I spoke to in the beginning. (The Owner). Bob's Sports Chalet is owned and managed by Bill and Belinda Gonsalves of Bristol CT. The success of the business is by emphasizing the quality of service. I can't believe they have the nerve to put this in their ads in on their website. He very specifically said he would not give me a refund and they don't deal with people who file a dispute. He hung up the phone. I called back numerous times only to be hung up on again and be cursed out. He's a despicable man and a bully! I'm out almost $500, no fault of my own. The owner didn't care that the items were brand new packages and were sitting at the post office and it was not my fault that they were never delivered. I had every right to file a dispute. This is a horrible business and as you can see if you read the other yelp reviews, it's happened to many others. Please stay as far away from this company as possible, if you value your money and have any Integrity. This company doesn't care about their customers at all!

In the middle of the winter, just the day before the massive snowstorm Benjamin arrived, my winter…read morecoat decided to retire. Granted, it was 7 years old and zippers don't work forever. In an attempt to find an upgrade immediately, I went to REI. At REI you'll find an assortment of items for your active lifestyle. There's items for camping, for hiking, for skiing, etc... The coats are sorted by brand. I looked through, they had just one, in one color and one size. I asked the associate, they told me I could order online. Mind blowing info, isn't it? Unfortunately my online experience wasn't much better. Maybe everyone else is looking to replace their coats at the same time. I walked out empty handed. It might be worth stopping by, since the rest of their inventory looked like it might cater to certain lifestyles.

First time coming to the store and it wasn't sure what to expect, but it's for any outdoorsman or…read morewoman who likes good quality gear There's 100% satisfaction guarantee for up to a year and they also have a buyback program for anything used to sell as a secondhand item at a lower price There's a bike shop that will service your bike, they have a bunch of camping gear, cold weather gear, clearance clothing items. They also have a backpack section with somebody that can help you go over the different backpacks, the correct way to wear them and the different options when buying.

This sporting goods retailer was founded in 1948 and is the largest in the U.S. There are about 724…read morelocations. They're known for selling sports equipment, accessories, footwear, and apparel. I've bought family members golf gear, myself a punching bag and boxing gloves, clothes, and sneakers. This particular one is located in the Shops of Farmington in Canton, CT; there's plenty of parking. The store was huge and organized. The employees were friendly; they asked me if I needed help with anything when I first walked in. Overall, a nice store with tons of sporting goods to choose from.

Staff was extremely lazy , clueless when approached and completely useless. The management was the…read moreequivalent of speaking to someone on a hidden camera show , a true embarrassment to their brand. The totally empty store says it all perfectly , crying stay away with the strongest of echoes. Definitely avoid this hole like the plague.

I found the same items I would normally see in the regular store but at a fraction of the price…read more The selections were amazing and the savings made it even better. A must-stop spot for great deals!

This is a clearance store, it's very clean and organized with a lot of parking. It's very popular,…read morethere were lots of customers. They have clothes that were either returned or from an outlet. You can return items up to a month. You can find some good finds.

On a recent visit, was very impressed w all the flags commemorating the upcoming Memorial Day…read more Flags by the front entrance and lining the island approaching the front. Cabela's also is a fun place to visit with lots of stuffed animals in the center on a giant mound. Other cool displays of animals and fish found throughout the store, including a giant aquarium. One of the must-sees, at least for me, is the shotgun "museum" on the 2nd floor. Vintage shotguns, as well as rifles and pistols, on display (and for sale, at a price). Something for everyone in the store. I'm a big fan. 4 stars

One of my favorite places to visit when passing thru town. This outdoor store has just about…read moreeverything you need to get out and enjoy the outdoors.

Easy online shopping experience, and super fast cross country shipping!…read more I live in Oregon and had never heard of Bob's Sports Chalet, but after I recently lost my favorite North Face hat, I searched all over the internet for a replacement and Bob's was the only place that had it in stock. I placed my order on a Thursday afternoon and selected economy shipping, so I was pleasantly surprised when my hat arrived Monday morning!

Do not buy performance ski boots at Bob's Sports Chalet…read more I recently bought a pair of Salomon S/Pro Alpha 130 ski boots. After my purchase I brought the ski boots home and put in my footbeds only to find that the ski boots caused my legs to bow when I flexed them. I understand that each skier's anatomy is different and their experience in a particular ski boot will vary. However, Bob's does not carry an extensive line of performance ski boot alternatives and I asked for a refund. I received a refund but was charged a 10% fee. The ski boots were never used and were returned in 1 week after purchase. I was mindful of the salesperson's time when I tried on the ski boots in the store and I made a good faith effort to test the ski boots with my footbeds at home. Given the fee that I was charged, I do not believe that Bob's Sports Chalet gave me the same courtesy.

I was really happy to find out that there is an Eastern Mountain Sports in Connecticut. It was…read morereally popular some years ago when they had so many stores. Right now this is the only store in Connecticut, but one of the workers there told me that they're opening another one in Manchester, Connecticut. That's great! It's an awesome store. This store is right next to Bob's. One of the workers told me that the owner owns both stores. The Bob's side has the toilets. The workers are helpful. There's a good selection of outdoors stuff. You can become a member for free, and you get money back and coupons. There were already some Black Friday deals out. They had a sign that you can rent stuff too. Great store!

EMS is one of the few remaining store fronts to get good quality hiking gear. I recently purchased…read morea new pair of boots in preparation for hiking the White Mtns and the staff was helpful, knowledgeable, and they had my size in stock. Refund policy was clearly explained and I spent a couple days wearing my boots indoors only as they mentioned. Thanks for being such a dependable supplier of outdoor equipment!

It's a small mom and pop sandwich bar in the back of the store. Coffee, beverages, baked goods…read moreoffered. We split a Turkey sandwich. Oh and a peanut butter cookie. Both ok, cookie was yummy. Convenient. Lady at the counter nice! A few tables to sit and eat. Convenient.

Stopped in for lunch and some Castle Rock souvenirs. Everyone couldn't have been nicer! The woman…read moreat the front desk was super helpful and knew exactly where I should go to sightsee. Lunch was delicious!

I stopped by one of my favorite stores in the Berkshires yesterday, and it felt quite nostalgic to…read morebe back. For quite some time, I used to come here with a friend or by myself, pick up a complementary map of Kennedy Park, and go for a little hike. The entrance to the park is right at the store's parking lot, which makes it especially convenient. The map shows the different trails throughout the park, and I would choose one and enjoy a leisurely hike. A nice lady warmly greeted me when I walked in. I browsed around the store for a while but didn't end up purchasing anything this time. I did notice their wonderful selection of hiking shoes displayed along the back wall, which caught my attention. Over the years, I've purchased quite a few items from this store, so it was nice to return and browse once again. It was wonderful to revisit a place that brought back such pleasant memories of those hikes, as well as some enjoyable shopping experiences over the years.

This sports shop is just top notch. They came highly recommended by my dad and once I walked in,…read moretheir customer service totally proved his glowing review right. I came in to drop off my snowboard for repair and after looking it over the next day, they told me the honest truth that it was a bit too of a complex repair for them to trust that it was stick long term. They suggested for the price it would cost to make it perfect, given the year of the board (2017), I'd be better off getting a new board and pocketing the difference. I appreciated how up front they were and headed their advice! I'll be running the board through it's final paces this season and getting a new one come spring. Even beyond repairs, this shop has it all. From kayaks to climbing gear, skis to paddle boards, they've got everything you need to enjoy the outdoors for all four seasons.

My Husband and I went in the Avon store and was fast talked into buying their products. They're way…read moreover priced and they don't help him at all. We will never recommend them and we wish that we read Yelp reviews before going there.

I just took my Dad, who started having some trouble with his feet recently, to the Avon Good Feet…read morestore. Jenn was phenomenally helpful, knowledgeable and informative, kind and not at all pushy. I bought my Dad the Brooks shoes which have already helped him. I do like the idea behind their system. It is a 3 part, 3 insert system designed to help the feet to heal. That said, due to my Dad's advanced age (92) and the fact that his foot issue just started, I think it's best he see a Podiatrist 1st. To make sure there isn't something more serious going on in the foot, bones, muscles or joints. Jenn was okay with that and even recommended a podiatrist. Overall based on pur experience I give The Good Feet Store in Avon a high rating. If we do go with their insert system and my Dad follows through daily and consistently then I truly feel it will be money well spent to relieve his pain and improve quality of life.