1. Sixt Rent A Car

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Denver, CO

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Sixt Rent A Car

2.1 (11 reviews)
Closed • 10:00 am - 6:00 pm

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I had a very frustrating experience with Sixt Rent a Car at the Cherry Creek branch. Despite subscribing to Sixt+ and paying for what was supposed to be a new or as good as a new vehicle, I was given a dirty Camry with bird dropping, and then an Altima both are dirty and with existing damage. then proceeded to give me a GV80 that had a documented hole in the tire that blow out on me and when I went to change it they did not make up for putting my life at risk Nissan Altima was in terrible condition. The vehicle had vibrations while idling, loose bumpers, and a bad odor--it was clear that Sixt did not uphold their promise of providing well-maintained, professionally cleaned vehicles. I initially requested a RAV4, which was promised to me when I filed a support ticket. However, upon arriving at the branch, I was baited and switched into accepting the Nissan Altima after speaking with William Sprague, a manager trainee. William showed little interest in addressing the serious concerns I raised about the vehicle, and instead, downgraded me to a car that was clearly not suitable. Despite paying $1,849 for the second month, I was left with a substandard vehicle that didn't meet any of the conditions Sixt had advertised. I attempted to resolve this multiple times with their support team, but Sixt has failed to take any corrective action. If you're considering renting from Sixt at Cherry Creek, beware of their false advertising, unsafe vehicles, and poor management especially from buying insurance at the counter you give willliam compensation by doing that then he will laugh it off while making money out of you. They don't seem to care about customer safety or fulfilling their promises. My experience with William Sprague left me extremely disappointed.

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10 months ago

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9 days ago

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7 months ago

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1 year ago

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1 year ago

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1 year ago

Great car selection (luxury cars for about the same price as regular ones) and customer service was great!

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2 years ago

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2 years ago

Rented a car for the week on prepay. Sixt was easy, cheap, great service and would definitely use again!

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2 years ago

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2 years ago

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2 years ago

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.1(43 reviews)
2.8 mi•Southeast

I get it. Renting a car is a hassle & there are many factors that could potentially go wrong. But…read morein my case, this was one of the best experiences I've had renting a car. A little background: I was involved in an accident (and by involved I mean a once stranger named Miss Gregory decided my mediocre Honda deserved a big smooch on the ass by her sexy Audi) and needed a rental while my car was in the shop, so my insurance company (USAA) had sent Enterprise their request to reserve a car for me. It took a few phone calls to get the reservation set up at the closest pick up location to the auto shop, but nothing too annoying. Within minutes of arriving at the auto shop, Leah (pronounced LEE-UH... because I don't actually know if that's the correct spelling) was waiting eagerly to give me a ride to the Enterprise for me to swoop up my temporary wheels. This was the best interaction I've had with anything other than a coffee mug at 7 in the morning in a long ass time. The ride there was short, yet sweet. Leah had my seat heaters getting me all toasty & made genuine (and rather hilarious) conversation throughout the duration of the ride. The car I received was clean, and appeared to be in well working condition and the drop off was easy as pie. I dropped it off at the auto shop where Leah originally picked me up in that dope Cadillac & shazam, back in my mediocre Honda I went. Not sure if it was the ease of working with USAA or the adaptability of Enterprise, but both parties pulled off Miss Gregory's mistake & made it smooth sailing to get my bumper fixed...plus Harry the Honda got a little love from that lady behind him.

Two stars because the employees are super cool, but this place sucks. Been here multiple times and…read moreeach time I've had to stay for over two freaking hours waiting for a dang car. Five hours total life wasted between two visits. Renting a car here is like going to the dentist, super long wait times and they both feel like you're getting your teeth pulled. I don't have a car (yet) but at least I can watch the employees stand around smoking cigarettes. **45 minutes later** Oh yeah, and for my long wait, no free gas, but they did finally give me the worst car on the lot lol Jesus help me!

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Hertz Rent A Car - Closed office at 9:55 AM on a Saturday morning

Hertz Rent A Car

2.4(50 reviews)
2.4 mi•Montclair, Park Hill, Northeast

I had a positive experience with Hertz. I was visiting last weekend and rented a car for a few…read moredays. COVID has jacked up the rental rates and shortages are running rampant. Luckily, I booked with AAA and got an amazing rate because the normal rate for a customer was like $180 a day. My rate was $33 a day. I arrived at the branch on a Saturday and saw no employee in sight for about 10 minutes. Another customer who was waiting let us know that there was only one employee working that day because everyone else called out sick. Kevin did everything that day and accommodated us once he got around. He made it really easy and seamless for us to get in our rental vehicle. He's a rockstar and deserves the praise because he was the only employee there when there were like 10 of us waiting to get into cars. He communicated clearly to us that it would be a bit of a wait and explained that he was the only one there. I appreciated that he communicated that to us rather than ignore the large group of people that were there. Pam was the representative who helped us return our vehicle. She was rather cheery and easy to speak to. I paid around $88 overall for my rental. My experience was positive and I would rent from Hertz again.

The customer service on the phone said i would have to get help onsite. The people at this location…read morewere not just unhelpful, they were rude. Of course, they said i would have to call the same number. Its an unending loop of people who don't care snd just want you to go away.

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Hertz Rent A Car
Hertz Rent A Car - Pamela Love

Pamela Love

Hertz Rent A Car - A decent variety of cars

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A decent variety of cars

Cherry Creek Automotive - Volkswagen Alltrack

Cherry Creek Automotive

4.0(77 reviews)
1.6 mi•City Park

Awesome buying experience with Brook! Always answers the phone promptly and gave me tons of info…read more Was super helpful overall, couldn't have asked for a better experience!

My nephew was looking at a Mercury Mariner on Friday, August 21, and called me because he needed a…read morecosigner. The interaction started poorly; before even having my information or running a credit check, Shad began making critical, judgmental assumptions about my credit score and openly talking down about my nephew's credit. When I stopped him to question his tone, he immediately got defensive and claimed he "didn't mean to offend me." It wasn't about being offended--it was about a basic lack of customer respect. Things grew worse when I noted the vehicle was priced significantly higher than its actual market value. When I asked why it was priced so high, Shad completely ignored the question. Instead, he used aggressive, cliché car salesman tactics, claiming he had "another appointment later for the same car" and telling me the vehicle had been "getting a lot of attention" to force a high-pressure situation. Later, when I directly asked him if his behavior was standard for him, his reaction was completely unhinged. He threw a pen onto the counter and defensively snapped that none of his coworkers thought he was disrespectful and that he has plenty of positive reviews. When I asked if he thought throwing a pen and reacting emotionally was professional, he literally said "yes," and that he "wasn't just going to take it." An experienced professional accepts critical feedback with grace. Shad reacted with a volatile, emotional outburst. If I were buying a car for myself, I would have walked out immediately. I will never return to this dealership and strongly advise others to shop elsewhere. I would never buy a vehicle from Shad or recommend this dealership to anyone.

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Cherry Creek Automotive
Cherry Creek Automotive
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My 2015 Subaru Legacy

Sixt Rent A Car - carrental - Updated October 2026

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