I called to ask if they had in house financing. I spoke with someone there and he basically led me on to think he would look into helping me. It's been over 2 weeks and did not receive a call back. I then called a different dealership who was able to help turns out I didn't have to use in house financing. He lost a sale just based on a conversation he thought was a dead lead. Don't recommend! It was unprofessional in my opinion. read more

I ended up not buying a car there but they were super helpful and nice! Good people work there!

I bought a clean '11 Tundra Limited here with low miles, 1 owner, and after calling Mossy Toyota to search the system for service records they found the entire history at the Toyota dealer near Huntington Beach where it was originally sold so after Mossy checked it out up close and personal they found the Rear Main Seal needed to be replaced which we ended up splitting because I wanted Toyota to do it and they wanted to use whoever they use which was out the question. And that didn't bother me at all because I got a high quality version of exactly what I was looking for, and I happen to like Sand Mica. read more

BAIT and SWITCH, the classic used car experience at Siry Auto Group. They advertised a 2004 Lexus RX 330 for $8,999. Inspected the car and it seemed ok. Went to make offer, they generated a quote, the quote was for $11,780!!!! Asked what that included and was told it included sales tax, DMV Fees, doc fees, other fees and Stargard for $1,499. Asked what Stargard is and they said theft recovery system. We said we did not want it, they said it was already on the car, and can't take it off. A car was advertised for $8,999 and out the door was almost $3,000 dollars more! Escalated up to the GM, Mark Felver (he would not give us his last name, like we could not figure it out, he might be one of the owners). He said it was an accessory and they did not need to include in the advertised price because in the small print on the website that accessories are an extra cost. An accessory is something the customer has requested, not something the dealer adds, not remove and not include in the advertised price but add it in like no big deal. He tried to compare it to not advertising sales tax and DMV fees. I told him those are government fees and can not be determined until the actual price of the car is agreed to. He then said "I don't see you having a seat in this car", like we are F1 driver and he is an F1 Team owner. Mark you should get educated on false and misleading advertising. We should have looked at the Yelp reviews and how bad they are before wasting half a day with this old school used car salesman tactics. Social media can and will crush your business. read more

As a single woman, or any person looking to purchase to buy/finance a used vehicle please never go to this dealership. This experience was filled with so much unprofessionalism, and I was in contact with Amir from Siry about a 2012 Ford Focus SE that I found on CarGurus (which I have already contacted, and they are currently escalating this case). I went down and test drove this car and was already met with unprofessionalism as the dealer was on the phone with his girlfriend during the test drive. Although he apologized afterwards, it was completely unprofessional to have a personal non-emergency call when you are actively working with a customer. As we are getting the paperwork together, the other employee comes up to us and makes a comment, saying that I "looked way too dressed up for a Wednesday afternoon," while vaping. Again, this is not something you should be doing in front of a client, nor something that should be said to a young woman. He then starts saying that I look "grumpy" and that the dealer should be trying to make me smile. I sat there completely uncomfortable by this interaction, but was going to let those comments slide because I was really interested in this vehicle. I wanted to move forward and began to get the paperwork to finance with my bank. We completed everything, and I was thinking I was set to purchase and pick up this car later today. However, I was met with a phone call by Amir. In this phone call, he tells me that he actually does not have the legal rights to sell this car. This car was previously owned by the government, and although they have posted that they are selling this car online, and had walked through all these steps, they actually do not have the title, nor registration for this vehicle. In fact, they do not have the title or registration for other vehicles on their lot that they have available for sale. Rather, he was trying to sell me other cars that were thousands more than the price that we had come to an agreement to with the now, unsellable car. This is a bait and switch, and is illegal. They did not apologize to me, instead, they laughed. And to my complete and utter surprise, said: "Yeah, isn't that a kick in the nuts." and "Isn't that a bummer to hear on a Friday." I was in absolute shock that he had the audacity to say that to a customer who was now, frankly, screwed over by their own mishandlings. Again, this case is being escalated on CarGurus. Please, please never go down to this dealership if you are looking to purchase a used vehicle. The salesmen here - Amir and Alex --are completely and totally unprofessional and inappropriate. read more

I was thinking about coming to a family owned car dealership like this one. They have a good looking car and for a good price. After reading all the comments (good and bad) for every one that was good, it was 6 that were bad. That is not a good ratio. People complained about being over charged, unprofessional service and bad cars that either needed motor mounts to be replaced, to registration tags that have expired shortly after the purchase. Too much negative. It's a Russian roulette with these types of small companies. I would rather purchase a used vehicle from a real dealer. Yeah it would be a little more expensive, but I know that the car I would purchase would be up-to-date. Please do your reviews before purchasing anything these days. I plan to visit the big dealers today. Wish me luck. read more

Where do I start ? I held off writing this review for awhile .. if your looking for a vehicle purchase please please look elsewhere .. I purchased a f450 work truck from Siry auto on broadway ! Look I knew that I was probably dealing with less than pros when I walked on the lot and bought the worst truck in the history of mankind! Anyway that's not my complaint .I purchased the vehicle to help with corporate credit .. They asked for my credit card as a back up incase a check gets lost in mail whatever ? I thought that meant they'd charge my Amex if payment was late lost whatever ? Well it's my fault and I admit I missed one with the belief that plans had been made incase ... turns out I was terribly wrong . Siry not only did not charge my card but waited for 60 days to hit me with a late payment to my credit .. i of course called to complain and basically Was told to pound sand .. "I think they actually enjoyed it" made payments to clear it up and to this day 9/15 now according to them I'm like 4 months late .. have cancelled checks to prove Otherwise . Also called and they said no it's all Good .. well my credit report is trashed .. worst financial mistake I've ever made .. beware of these people .. they could care less about you !! Feel free to contact me if you'd like to hear more .. read more

FALSE ADVERTISING ALERT! Their advertised price is not the actual price. They tried to add STARGARD for an additional $1,500 and this is not reflected in the online pricing. read more

I purchased a 2016 E400 Mercedes Benz I received Great service from Mark salesman. One year later I wanted to get new tires put on since mine we're original tires. Went to Siry Service they looked at the tires and also suggested I probably should replace them. They took the size I replaced all four waited about an hour and they handed me my keys back with brand new tires. Great service all around from sale to service. read more

I visited this location on Monday to test drive a Honda pilot 2012. The initial customer service was great from the manager Jesus and his team. However, I took the car to a mechanic only to find out over $1800 was needed to repair the car. I gave a copy of the report to Jesus. I followed up a couple days later with Jesus about the repairs. He informed me I'll call you back. He never did!!! Extremely unpleasant and unprofessional. Don't purchase a vehicle from here. Honesty is always the best policy !!! read more

'97 jeep wrangler. How the hell does the wiper get replaced in 11/30/2012 and loses mileage. Bahahahahaaha it went from 133,739 to getting new wipers and low miles. 70,370. And they want $7,000 read more

Jesus, Bre, and Amir were so helpful I couldn't have asked for better service! I'll buy a car from them anytime! Financing was great they were able to get me the best deal possible that still was withing my budget. Thank you so much! read more

these ppl dont know what there doing, very hungry for money!! went in asking for a 2006 g35 infiniti coupe for $8,700 in chula vista. and alejandro the guy "insisting" me and my wife who left us for an hour to tend to ppl who came after us. wanted me to put down $5,000, and a co sign, kus i had no credit??? i waited 2 and a half hours to get that "great deal" dont come here!!! unprofessional read more

Where do I start! I shopped all weekend to find the best deal possible. I wanted to just give up until I found Siry Auto Group. They honestly treated us like family from the first phone call and in person. They have a few location all over San Diego I ended up at the Chula Vista store. Glad I did. Huge thanks to all of your staff. Highly recommend checking out their inventory :) read more

Absolutely terrible customer service. Tried to get a deal done but things didnt workout but while in discussion the manager simply told us he didnt want our trade in. Very rude. Learn to keep your comments to yourself and keep it professional. And thats what he didnt do. Very bad place. Will never do business amd will spread the word to others. read more

Do not buy a car here. These guys are not good. They will charge you money out of the blue and then come up with some bs excuse for it. I bought a 2001 mitsubishi eclipse spyder and they had bought wheels on it that I didn't want. The list price for the car was at $5999 But they charged me for the wheels anyway for a total of $7499 and then financed me for over $12k. But that wasn't it. They charged me twice on several months saying I didn't make my payments when I clearly did. I had to print out all my two years bank statements to go and show them that I had made the payments. Then when it came time to pay off the car they wanted to charge me and extra fee. And its been over two months and I still do not have the title for my car. read more

First time ever writing a review...only because it needs to be known! Just walked by the car lot and saw what I thought was a fun car to have. LARGE 1 foot numbers wanting $16,990. Went in and took a test drive and said I would buy it for cash. First off, hate dealing with used car dealers but when they said they WOULDN'T negotiate a price after advising them Kelly Blue Book value was max. $12,500 and asked how much out the door they said they had to tack on additional prices including for wheels and other fees including tax/lic. and out the door price of $23,000. HUH!!! Over $7,000 more? Manager was adamant and after asking why they wouldn't negotiate I got the ol Dealer run around. Did I mention I hate dealing with USED CAR DEALERS. Don't be sucked in by those low price stickers on the window. Good bye, Adios, Sayanara SIRY. Buyer's beware! read more

Don't even think about buying there! I was given Carfax report which was obviously fake. We got assessment by another company and we found out that Siry sold us a car with severe frame damage, it didn't appear on their Carfax report and they didn't mention as required by law. This company is a fraud! read more

What a joke of a dealership!!! How the hell do you expect someone's credit to be approved when you don't even have the right name on the application that this dealerships employee filled out themselves?! Funny thing is, they had the ID RIGHT IN FRONT OF THEIR FACE AND IN THEIR HANDS! I'm happy for the mess up though. I got the SUV I wanted, with low mileage, and an awesome deal! Thanks to whoever the guy was that told me I wasn't approved. Now you guys know why. I couldn't be any happier with the SUV I DIDNT buy from siry!! read more

2005 Honda Civic purchased in 2014. Shortly after it was purchased, it was taken back to Siry for repairs. Some belts had to be replaced at no charge. However, what was supposed to be a quick job ended up with us having to leave the car for THREE DAYS! Not long after that, during an oil change at a very well known car repair shop near Broadway & Main, it turns out that the car needs all four motor mounts replaced! It was a wtf moment. What reputable car seller sells a pre-owned car that needs something as expensive as motor mounts??? Of course, by then, this wasn't covered so there was no choice but to get the job done. (Over $800). The whole thing was a mistake on our part and shady dealings on Siry's part. The only positive aspect is that there has been no major problems with the Civic since then. (Knock on wood.) Siry Auto Group is one of those family-owned businesses that is more interested in making a quick buck than selling quality product with good customer service. I don't want to go into other specifics for fear of being misinterpreted or stereotyping, but this family brings with it business practices that are simply not kosher here in the U.S. Or at least should NOT be. Message to owner(s): you want to stay in business, practice good business ethics. . read more

This place doesn't even deserve 1 star. Not only is it sketchy, it's very unprofessional. How are you going to make someone wait 3 hrs just for a yes or no from there questionable bank people. My husband wanted to get there 2006 g35 infinity, had 3500 cash to put down and they said it wasn't good enough, asked if he could put down 4g's and pay ANOTHER 1g in a month, he said ok that's fine just to wait ANOTHER hour from there "bank" to say he needed a co signer. I'm sorry, WHAT? If he was going to put down THAT much for a car that's over a decade old, why in the world would he need a co signer? Doesn't make sense at all. We got highly irritated, words were exchanged, we asked if they were on yelp and after we asked that we were told they would call the cops if we didn't leave and at the same time some other girl who was there left looking pissed off at them. No wonder people get cars off of offer up and other selling apps. Easier and don't have to deal with horrible customer service! read more

Went in there and the dealer did not even acknowledge us. My husband even saw a car he would like, but we chose to get a car somewhere else.

Great place to purchase your used cars. I already purchased two at this location. Lots of room to bargain and no hassle.

Wish I could give 0 stars,, all they do is lie,, they are a perfect example of why salesman and the auto business have such bad reputations ,, they never call you back they have there cars way over priced, you can never get anyone on the phone. They jerk you around, they false advertise. Horrible please do you self a favor and stay far far away... read more

I think that the problem with all these reviews is not Siry Auto Group, but the small bank they are partnered with. I had all the approvals for a car and even a a couple thousand down payment, I was a little but late with one payment and the bank repossessed and threatened me. Of course I have the thousand to pay for repossession because I have a stable job. I am still trying to find more information about this SAJ finacial group but cannot. Siry Auto Group is 100 percent helpful and great. The crook is the bank. read more

Plain and simple...this place sold me a lemon. My mistake was that I didnt have it looked at by a mechanic before the warranty expired. They had to change the starter 3 times. I only had the car for 8 months and every month there was an issue. Dont recommend this place at all! read more

Not only was I sold a faulty vehicle, but their warranty company is absolutely the worst rated company nation wide (GWC Warranty). Do your self a favor and have a real mechanic look at any vehicle you are looking at and for the love of all, do no buy their warranty. The $100 deductible looks nice, but plan on splitting the bill on what ever work you get done. read more

I was interested in a Mercedes Benz and I told them, but they decided to show me other cars like a Volkswagen beetle, a Honda (which I already have an drove in with), a mini van, and another Volkswagen rabbit. I saw a 2004 Mercedes E Class for 19,000 basically they said I can't afford it without a co-signer. They are no help, rude, and very unprofessional DO NOT ever buy a car from here they over price the cars!! I'm glad I wasn't so desperate because I ended up with a gorgeous 2008 MB C300 for 2 yrs now without a co-signer and it's not leased!! read more

I was informed they would have no issue getting me approved with little money down for a vehicle under $10k. Then all of a sudden I was told I need minimum $4k to put down. What a bunch of crap! Get you information straight before telling a customer one thing then turning around and saying something else. If I wanted deal with that crap I would just go to a regular dealership. read more

The worst place ever...Not advisable to purchase from liars and cheats.. It took 1 week to finalize the deal and Sales Manager advised me to differ my current vehicle payment, because I have a grace period and time to finish this purchase, after changing cars on me three times-saying "Oh Yeah, the car's yours and we'll save in the back for you. The next day- Oh I'm sorry the boss said, I had to sell it and tried to put me in a car I didn't want, then show me another car, just to tell me that one doesn't qualify for the loan. Then the next day tell me they have a better car, but need to put more down on it and said their wasn't anything wrong with it. (Window Sticker says As-Is and I should have insisted my mechanic check it out) I confirmed the buying price with them and my current vehicle pay off and the down payment, got the money went to finish the deal only to be told, the bank required more (which was a false-they just wanted more out of me, but I didn't know it at the time and had a gut feeling) and they would carry the difference in payments. By this time the stock we had cashed drop $ 400.00 because of this crap and game playing. By this time my back was against the wall and current my payment was due or buy another car? Humm what to do?? As I start seeing him pull out the paper work, he tells me the interest rate went up and my monthly payment will be higher, at this point I very- very upset. I got up, left and said you'll be paying for my loss in stock and be hearing from my attorney. I short time later; he calls me back and says he got the payment lowered and we went back & forth over $ 50 above what I want to pay. So, the Wife & I went back there to pick the car up later that day, which was so posed to have been cleaned when my wife noted grease marks and shoe stuff's inside and I found it filthy again, after the lot guy said he cleaned it, then I watched them fire an employee (But wait-there's a sign on the front grass says looking for salesmen?) I gave them the down payment, after being screwed $ 2,000.00 out of my trade, which the trade value apprised at, that much higher elsewhere at two other places (They just didn't have the car I was looking for) lost $ 400.00 and had to come up with the deficit and was told the interest rate had gone up 3% more than I was currently paying at 6% (they & I knew in advance what my fico was) which meant the money payment did too. They asked me for another check, after we had a differed payment (promissory note) agreement, so they can show the back I paid in full? By this time- its personnel, not business. I wasn't even thinking clearly anymore and was seeing RED and I just wanted to get out of there and be done with it. I left with chest pain, dirty car and mad. But wait it gets better; Once the bank called me to confirm the information and some of those down payment checks were cashed. I returned to pick up that that was to be held with them, because I didn't trust them (fronting-bogus- check) was sent to their other office and it took two attempts to get it. Three weeks later, I get a call that they under estimated the DMV fees and I owned $ 8.00. Three days later I get a letter in the mail, that the payoff on the trade in was also undervalued (Or simply they were late in sending it from the time they took possession) and I owe $ 31.00 more, see my contract? PS: Transmission may be slipping and rear tail light went out one week after getting it. Are there any attorney's out there that would like to this? I am surely thinking about it. Frawd, Misresentation, Lemon Law ? I have the paperwork and witness'. read more

do not go here! i just got a car priced at $9,999 and i am an idiot for rushing out of there! i ended up signed a contract that was now around $16,000!!!! they charged $1,000 for a dumb starguard kill switch which i saw is only about $35!!!! yea from $35 to $1,000!!! and an extra $600 for a "chip" to see where it is if it gets stolen! freakin ridiculous!! con-artist read more

These lying ass swindlers cant wait to rip you off and make up lies and tricks while smiling in your face. This slippery salesman named paul is constantly trying to slip extra fees into the deal and lying to confuse me. This is why car salesman get a bad name. read more

This place really deceived me. I bought a car in November 2013, when they had me pay for tags that expire 3 months after i bought the car, i figured the tags were up-to-date therefore i would be paying to get tags that expire until feb 2015. Well guess what? i payed for tags that expired 3 months after, had no notice and just received a letter from DMV stating that I have been driving with expired tags for two months!!! When I called the fabulous guys at Siry Auto Group in Chula Vista, I got transfered to 4 different people, before the last lady told me that she wasnt there that day, and that whoever helped me that day should have been more clear and explain to me in detail. Great!! They could have just told me they would take care of my penalty fee for paying it late, instead they choose to loose a customer and many more since i intend to tell everyone that i know, and on social media just because i hate to be cheated specially when i am paying them alot more money for my car than it is worth. read more

Hate hate siry!!! Since the moment my husband and I got his car we have been having issues since day 2 engine light turned on went back suposebly they fixed it. Exactly 1 week later it turned back on. Again they fixed it. We haven't even had the car for 1 yr and the light turned back on again all they said its wear in tear its all on us. Jesus who works there had told us don't worry even after your warranty goes out we will not leave you high and dry. B.S. I just want to finish paying this piece of shit car and never go back. They are horrible. read more

Siry Auto Group.... wow what a s**t hole these sirian scum bags actually think i'm going to buy a $1000 starter kill! I should have never have drove here from oceanside. There price got me in the door but there cars in horribe condition and salesmans unprofesionalism drove me right out the door! These jerks bumped there price from there add a couple of thousand dollars and on top of that tried selling me a starter kill for $1,000 you can have the same starter kill installed at any stereo shop for around $35.00 retail. someone should call immigration on this place, i think bin laden ownes this dump. DO NOT BUY HERE!! YOU WERE WARNED! read more

So it all starts with the aggonizing chore of finding a decent car for a decent price. Now I know sales reps for car dealers are not know for great acts of humanitarinism, however the way we were treated was degrading. They asked for an unreasonable amount of money on a heap of a car. When we brought up how bad the rust was (which was not on any of the 5 blurry photos online) they sneared and said, "well it is a used car." Then they quoted almost 2000 more than the advertised price!! Last they tried to sleeze their way past a test drive. In regards to the next prospective customer, do not go. They were disrespectful and deceitful. read more

The absolute "WORST" car buying experience I've ever had in my life. Purchased a vehicle from Ceasar (delt with managers Sherry and Frank) and about 3-4 weeks later it is falling apart. Window problems, brake problems, transmission problems and I am sure more to come. After only 3-4 short weeks this became a nightmare. They do not stand behind their cars and will convince you that the car is fine... NOT!!! I got taken for a ride and learned a valuable lesson. Don't waste your time even looking. SIRY = TROUBLE!!! Do yourself a huge favor... DO NOT BUY FROM THIS SLEEZY USED CAR LOT. YOU WILL BE SORRY!!! read more

Worst customer service I have ever experienced!!!! Hands down!!! I was very interested in this car and doing a lil negotiating with one of the salesmen and he left to see if he can give me a better deal and then came in this lady that I assumed to be the manager and with the worst attitude in the business and said if we want the car we will have to put down 5k instead ok 3500 that was the original agreement and said our monthly payment would be 400 instead of about 275 which basically she was trying to say "go f*** yourself your not getting this car" read more

Manager brushed me off when Im a first time buyer with 2k, they said with 2k I could maybe get a 6k car with a co signer when I make 2500 per month no bills with fair credit...I went to karzplus and they got me the best deal, how idiotic can you be to turn away business like that, poor sales service, never recommending this place, it looks like a circus parking lot, image says it all read more

First and foremost, the only person responsible is my self, I should have not made the deal if I wasn't sure what I was getting, I mean it could happen anywhere. My advice to you is if you have the money and credit, go somewhere else, don't go there. The cars are just junk! I'm actually writing this while I'm stranded waiting for the tow truck to pick up my car that I just bought 7 months ago, not mentioning that I have previously taken it to the Audi dealer to get it fixed and cost me $805 dollars to fix something Raul told me " it's part of the engine don't worry" (small noise). So over all, it has been a bad investment of my part, and a very expensive lesson. Buy at the end of the day, I know that I won't ever step in those lil car dealerships ever again. You get what you pay for. Finally I just want to add. If your one of those type of people that don't have the money, or the credit, just don't even step a foot in there, you will ruin your life. My personal suggestion, just DON'T GO THERE... Get a new car, from an actual dealer. read more