A simple, fast, and pressure-free buying experience. I went in planning to just look but the price…read morewas reasonable, the staff vibes we're good, so I bought the car! Couldn't be happier. (yes - this is a copy of my google maps review - I just wanted to post here as well so they'd get more business)

Tony & Brandon are the best! Smooth process from start to finish. Great selection of cars available…read morein their lot. Absolutely no issues when buying with them. Low pressure, very knowledgeable and can get you a great deal on a vehicle. Highly recommend!!!

I was really hesitant to purchase a car here. I have heard great stories from several people about…read moreCarMax in general, however the reviews on here are terrible. Honestly, my experience was ok. Have had my car for a bit over a month and everything seems to be working great. It was a prior leased vehicle so it was in pretty great condition! I decided not to buy the extended warranty because of all the reviews I saw on here stating that people were unable to book appointments until months out. This further damaging the car and people not receiving their car back until months later. If I had to return I would not want to deal with Mia Jane again. She was snarky, made passive aggressive comments about my appearance and somewhat disrespectful. Her attitude seemed like she didn't want to be there. I would have preferred to go through the process with someone else. This is a dealership where you walk around and no one is constantly pressuring you, which is nice to feel it out. You may test drive up to 3 vehicles. My car has been great, so I am grateful for that, thank you :)

The "Express" Pickup is a Total Sham - They Chose a Bot Over a Serious Buyer…read more I've never experienced a more tone-deaf sales process. I am a 100% committed buyer with approved financing. I even went as far as sharing my private insurance settlement documents ($11,500+) with my associate, Maria, just to prove I wasn't wasting anyone's time while waiting for the check to clear. Despite this, CarMax Kearny Mesa has been a logistical nightmare. I live in Carlsbad, and after making multiple trips down there (a 45-80 minute haul each way), their 'solution' to a minor insurance delay was to send me an automated Salesforce threat stating they would release the car if I didn't show up for a third time on Monday. Maria is 'off' on Monday, and management is apparently content letting a bot handle their business. They are willing to blow up a guaranteed, funded deal over a 48-hour administrative window. If you want to be treated like a person--especially if you've done the work to prove you're a serious buyer--go literally anywhere else. This isn't 'Express' service; it's a 'computer-says-no' bureaucracy that doesn't care about your time, your commute, or your business.

Waisted money on on Uber and Long distance just to try it at Chevy vehicle.. The car had bad…read moretransmission cold start ticking sound most likely bad cam lifter. They didn't even bother to fix it. They said they got the part so you got me there for no reason. be aware he will try to rush you to the dealer. every one think twice shady sales man.

Horrible service dint help me with the car I bought from them got check engine light after 10 days…read moreno help

Just picked up a 2008 GX470 from Ali and had a great experience…read more The car came with a properly done lifted Bilstein suspension setup and solid off road tires, not some cheap throw-on job. Everything felt dialed in, and Ali took the time to explain what was done and why. Super knowledgeable and easy to talk to. You can tell he actually cares about the quality of his work and isn't just trying to move inventory. That's rare. If you're looking for someone who knows these trucks and does things the right way, definitely hit him up.

Ali and Mike made my first car purchase smooth and enjoyable. Ali gave helpful insight as to what I…read morewas looking for vehicle-wise and was very knowledgeable about the things installed on the vehicles. Mike was a great help on the financial side and was very thorough with the vehicle history of the car I wanted to get. It's no surprise why they have such high reviews and are well known throughout San Diego. If you're looking for a well maintained vehicle with new parts, you're at the right spot!

Easy and to the point. My sales guy Todd was great. Didn't feel pressured or pushed around. Finance…read morewas quick and easy. One of the better dealership experiences I have had.

Todd was amazing! He helped us get the car our son has been wishing for. He was very helpful from…read morestart to finish. Definitely would recommend K&S Acura. Thank you so much!

I had taken a break from this service spot after I had been told my old car needed an unnecessary…read moreamount of service. I now have a new car and just took my car there. Lisa was very helpful. Answered all of my questions and was very responsive when I texted or called. My biggest negative for future use is they typically only give you a ride one way when dropping off the car. I can't always get a ride back so that may make me consider going to a different service spot.

I brought my Toyota in after my catalytic converter was stolen and called the dealership last week…read morefor a quote and to schedule service. The receptionist told me an advisor would call me back. No one called that day or the next. I followed up two days later and was told my case had been assigned to Brian. I specifically asked about the possibility of waiving the diagnostic fee for an obvious stolen converter and requested a callback so I could confirm before driving in. She confirmed from Brian that it was a possibility. The receptionist assured me Brian would call that day. He never did. I waited through the weekend and called again on Monday (the day of my scheduled appointment). Crystal was helpful and transferred me to the service manager, Wendy because Brian was again not available. I explained the full situation, including the multiple broken callback promises. Wendy immediately said there was no possibility of waiving the diagnostic fee, directly contradicting what I had been told earlier. She also did not apologize the multiple non call backs. Wendy needs some actual training on how to fix issues that occur in her service department. This felt like a clear bait-and-switch. I was given the impression that the diagnostic fee might be waived in order to get me to make an appointment, only to be told the opposite once I had already waited days and followed up multiple times. The lack of communication was also very poor. I will be going elsewhere for service. Potential customers should be aware of this experience before trusting this dealership with their vehicle.

I can't imagine a better experience buying a car. I bought a '23 VW Taos SE about a month ago from…read moreMark and Sean. The price was fair from the start, and they encouraged me to be as thorough in inspecting the vehicle as I needed to be. I test drove it on two different occasions, once with analytics. They gave me the full vehicle history and a CarFax report. They answered all of my questions and never once made me feel pressured or unwelcome to do my due diligence. No pushy or shady sales tactics at all - purely a service-oriented approach. I got to talk to both of Mark and Sean one-on-one quite a bit and feel like I got to know each of them individually. I really enjoyed our interactions. They exhibited honesty and transparency - once they proactively refunded me after finding that a lower tax rate applied to my purchase, and then, after purchasing the vehicle, I received a check for overpaying the DMV fees. I plan on having my car for a long time, but if my wife or anyone close to me is looking to buy a vehicle, West Coast Auto Finance is at the top or my list of recommendations.

I had an excellent experience with West Coast Auto Finance. From the moment I arrived, the…read moreprofessionalism and knowledge of the team stood out. Mark was absolutely outstanding--professional, experienced, and extremely knowledgeable. He took the time to explain every step of the process clearly, answered all of my questions, and made sure everything went smoothly without any pressure. The owners and staff genuinely care about their customers, which made the entire car-buying experience stress-free and enjoyable. If you're looking for a trustworthy dealership with honest, knowledgeable salesmen and great customer service, I highly recommend West Coast Auto Finance. I would gladly return and refer friends and family.

Car Czar is so easy to work with. Chris was straightforward and clear with the process, explaining…read moresteps involved, and no games with the offer amount. From when I reached out, to getting the car inspected and paid, it probably took 2hrs total. They even came to meet me while I was out doing errands in the area. This was my second experience working with them, and will not be my last.

I went to Carvana and CarMax to get a price for my car. As everyone knows, the dealership will…read morelow-ball the heck out of you on your trade in. I remembered seeing Car Czar's truck on the street advertising they will beat CarMax. Sure enough, they did. Next time, I wouldn't bother going to Carvana, they were substantially lower.

Dear friends: I just…read morewant to recommend a business to you in San Diego and tell you why. The name of the business is Cyrus auto sales in Kearny Mesa. I first met the owner Dan about six years ago. When I was looking for a Prius. I realized he was a wonderful human being, but he didn't have the car in his lot that I was looking for and subsequently bought elsewhere. My daughter Casey also bought a Prius elsewhere but a few months into her purchase had a problem with the battery , I remembered Dan and took the car to him $600 later Casey had essentially a brand new lithium battery installed in her Prius. Those are the ones that you've heard can cost to $3000. He did it for $600 (replacing only bad cells)and the car ran beautifully. A couple of days ago my Prius started making the most God awful noise and shuttered to beat the band. I had an appointment in El Centro and asked a mechanic down there to look at it and he said it's in the engine. We're gonna have to get a new engine for you if you want to do that it'll be about $1500, 2500 to 3000 installed. I started looking for a new car and then I remembered Dan. I took the car in to Dan told him my tail of whoa. The car has now been driven 150 miles with this banging. Dan said I'll have my mechanic look at it and see what we can do. He said I would not put a new engine in it. It's too expensive not really cost-effective if I can fix it I will. If not, I will tell you . Today ( I took it in yesterday ) I'm picking up my car today for a total price of $300. My issue resolved. This is an honest man with a small business and if you're in need of a car or service, give Dan a call. You'll be doing yourself and Dan a service. 858-277-1028.

This review is 8 months over due…read more WARNING: if you ever want to get a used car through Cyrus Autosales, it pays to go to Toyota San Diego and speak to the manager there. Though you've to fork money out to have them do a safety/pre-buyers inspection on the car. If I had done that, I wouldn't have bought this car from this dealership at all. Dan passed off the visual inspection sheet from Toyota as a safety inspection sheet. That in itself is FRAUD and something that I actually consulted an auto fraud lawyer about. For starters , when I got my car and took it to AAA less than 12 hours after picking up and paying $10,200 for the car, it was leaking coolant and 2 error codes- one for the 12 volt and the other for the engine came up. Dan CLAIMED that the AAA auto repair shop I went to didn't know what they were doing. The window gears were also noisy and parts of the cars rubber were melted due to heat damage. The dash screen was also very brown due to heat damage. A Toyota estimate to fix that screen was between $1500-4000. Dan replaced the melted hatch back handle and fixed the leaking coolant but didn't address the noisy gears or the error codes. To compound issues, within 3 weeks of buying the car, my combination meter started malfunctioning. This happens when the combination meter blacks out (the part that shows speeds and hazard lights) and you are not able to turn your car on and off. Over the next 3 weeks it got so bad to the point that I could not drive the car to classes as it would not turn off. Dan OFFERED TO FOOT PART OF A BACK ALLEY FIX WITH A Junkyard Prius' COMBINATION METER. I refused as that would alter the odometer and have no guarantees of an actual fix. As such I ended up having to tow my car to Toyota San Diego for service. Turns out the same error codes pulled up by AAA were pulled up by Toyota. My coolant valve was not properly supplying my engine with coolant and that's why my engine light kept coming up and one of the two error codes was for that. At that point I couldn't drive my car anymore as it would not even turn on. The other error code was because my 12 Volt was fried and needed to be replaced. In the process of Toyota replacing my combination meter, most of the frames holding my aircon vents crumbled and they had to replace all the vents. To sum it up, within 6 weeks of purchasing my car, I had to spend almost $1800 just to make this car safe to drive. I also found out that I overpaid for the car as when I tried to sell the car to Carmax even after fixing all the problems, they only offered me a paltry $5k for everything. I was told by the manager that they wouldn't sell my car for more than $8k (vs the $10,200 I paid). As such, I have decided to retain this car even with more potential problems due to the car's poor maintenance prior to me buying it. He also sold me a regular Prius control instead of a smart key which is what my car uses. If he were truly that "Prius expert" he calls himself, surely he would not have sold me the wrong key. I did return that key to him. Please be careful if you'd like to buy a used Prius from him. Don't let these nice reviews fool you. Speak to Toyota San Diego about the car you are considering from him.

I've been looking to purchase a Land Cruiser Prado for a while now and I came across Flex…read moreAutomotive and I was excited to see their San Diego US location. What interested me the most was trying to acquire a used Japanese vehicle from a reputable source and knowing that they have dealerships in Japan, I trusted I would be buying a used car on the same honor system that they use in Japan. I was very excited to make the transaction. I especially had a great experience with Mimi in being educated on what to expect during the transaction, how it would take place and how I would receive my vehicle. I appreciate the test drive and all the information that was given to me by her, John, Yohei and the rest of the staff, At Flex automotive and I look forward to receiving my Land Cruiser Prado late this summer. I can't help but recommend them enough..

Buying my dream Toyota Land Cruiser was one of the most memorable experiences of my life - thanks…read morein no small part to the amazing folks over at Flex. They've been such amazing stewards of this truck, and every once in a while, they call me with a nice surprise, like custom stickers or a framed artist's render of the truck. I cannot recommend them enough. This is a group of dedicated Land Cruiser enthusiasts who just want to see these vehicles put to good use. Mo, Yohei, John, and the rest of the crew - kudos!