These are some SHADY people. I went in yesterday to check out the 1990 Ford Ranger. When I got there, something happened that I've never experienced before at a dealer. After walking around the lot for 10 min, nobody came to help me. I actually, for the first time, had to walk up to their shanty trailer for some assistance. That should have been the first sign to walk away. Then I told them I was interested in the Ranger. The guy helping me had absolutely no knowledge of the truck except that some old guy use to own it. I took it for a test drive and liked it and was ready to buy it for the right price. But of course, being a smart buyer, I wanted a carfax report. The guy said his boss is the only one that can get it. Ok no prob, except that they had me waiting about 15 min before they offered me a seat. Then I waited 20 min more. And when I talked to his "boss" , he acted as if me buying their truck was a HUGE burden. Not polite or courteous at all. Then, when I told him I wanted the carfax, he acted really upset and angry and proceeded to badger me about buying the truck and how he has to pay $30 and didn't want me to waste his time and money. He acted as if the only way I can get the carfax is if I verbally agree to buy the truck. That's absurd!!!! That's just bad practice. None the less, I really wanted the truck so I told him that I really am interested in buying the truck. So after waiting almost an hour he called me into his office. Remember when I said "shanty"... there were dirty soiled jeans on the chair that I (not him, but me) had to clear in order to sit down. Now here comes the really bad part: The carfax checked out fine so I was ready to proceed with negotiations. As we all know, only a fool pays full sticker price. Sticker price is the STARTING negotiating price. Well like I said, I'm a smart buyer. I went online to print out the suggested retail value on kelly blue book of the Ranger. KBB valued the truck at $2,400 (this is the highest price for the vehicle, the lowest is trade-in value). THEIR sticker price is $2995. Almost $600 ABOVE the starting negotiating price. As soon as I showed him the printout he raised his voice angrily and told me to get the f*ck out. That's extremely disrespectful and should never happen at any business. Then I said "what???!!" He then said again "GET OUT!!! I TOLD YOU THE PRICE!!! I'M NEVER GETTING A CARFAX FOR ANYONE AGAIN!!" What a child. I am now reporting them to the Better Business Bureau.
Just look at the previous review, how could Chrissy N. give five stars when the car broke down only a few weeks later. YOU BOUGHT A LEMON! I have posted my review in several forums already, and have had many people email me giving me their support. I would like to thank you. I've even had a few people email me their horror stories with Auto Mart. STAY AWAY!!! read more