This car dealership definitely delivers…read more..... I have purchase a car here before today I came to look at the bmw grand coupe hopefully make a deal First time buyers ,bankruptcy, credit unions they do it all Not your typical car dealership they are very friendly and honest . Cars are priced well and they guide you every step of the way there a family business have been established since 1991 . Give them call or come in you won't be disappointed best customer service I experienced.

Bought two lemon cars from this company within a week after buying the second it broke down I kept…read moregoing to get the same issue fixed four times until I gave up the issue was never fixed turned in the car and when I came to pick up the new tires I purchased for the car they scratched all four of my band new rims that I had purchased for the car. Then the owner had the nerve to lie and say I did it. I had the car for two months and it spent more time with them getting fixed then me actually driving the car. Every time I get it back within three to four days it would overheat and break down. These people claim to be Christian but take advantage of customers just to make a sale. The car I purchased had major engine issues and kept over heating. Don't trust these people I went to them for help after I have been a loyal customer for many years even though I purchased another vehicle before that had issues as well but I was in need of a vehicle and I got screwed over by them. Think twice before purchasing from them because you might end up with a lemon car like I did!

We were sold an absolutely bad car. From the first week we had the car we had major issues. They…read moreattempted to fix the car with bubblegum and glue. Would never again even look at Ernie's car dealership.

SOLID USED CAR DEALER!!!…read more I was in the hunt for a car with manual transmission to teach my youngbloods the art of The Stick Shift. Yup, it's becoming a lost skill, with most new cars not even having an option for driving stick. So before they become extinct, let's drop some knowledge on these Boyz! Now where do I find one?!?! I decided to use CarGurus and AutoTrader phone apps as my primary search options. Looked at and test drove a bunch of options... Hyundai Veloster, Mazda M3, Toyota Matrix, Kia Soul, and Honda Element. Definitely nothing extravagant. Problem with used cars is finding cars with minimal issues. Look for good price but how much work will it need AFTER you buy it?? And used car dealers, are they keen on customer service? Most are not and have definitely met some rude ones during our search too. So our quest took us to ERNIE'S AUTO SALES in Chula Vista, because a car they Listed on CarGurus looked appealing. Being that it would be a bit of a drive for us, we needed to call ahead to get some details. Here, someone actually answered the phone promptly. THANK YOU! We spoke with Mr. Mario over the phone. "How's this? How's that? Blah, blah, blah". Not once once did he sound irritated, very respectful throughout. Told us "this is a good car, 9/10. And I've been in this business a long time!" Well sure enough, he was spot on, when we came to peep things out. Friendly greeting and cordial interaction the whole time. We wanted the car, and Mr. Mario and Mr. Ernie were both reasonable chaps as we worked the details out with them. No after market nonsense added in. Nice thing is that they wanted make sure everything was up to snuff before We drove it off. So we had to come back a few days later. They kept their word on everything they said. There was even a warranty offered with our car and when we found a few issues, the warranty was honored without issue. I COULD NOT BE ANY HAPPIER the way this experience went. Thank you Gentlemen! It was a pleasure! VERY EASY RECOMMENDATION! If they have a car you are interested in, definitely worth your time! ;)

I just want to say that the negative comments on yelp don't make sense because I thought the people…read morethat helped me out, which were Chris and Tim, were such a big help! I came to test drive the Hyundai Santa Fe and the Honda CR-V and ended up buying the Honda. Chris was so sweet and patient with me. He also put the car to the side for me for abt week so I could get the money together and most of all he gave me a great deal out the door that I feel I could not beat at any other dealership. Paperwork and all was super easy and quick! Tim was helpful in introducing me to someone that could could install a new touchscreen radio. Overall, a great place to get a great deal. I love my car! Thankyou!

If you are considering purchasing a car here, RUN!…read more Chris seemed like a very honest and sincere person but when the car I purchased began having issues caused by their team overfilling my oil, things changed. At first, he appeared to want to make this right. I purchased this car for around $6,000. Chris said it had likely caused an issue with the turbo and said he would offer us a great price to have it fixed which I greatly appreciated. He even promised if the problem was still present after, he would not charge us. We got the car back and still the check engine light remained on and black smoke was coming out of the exhaust. I nicely spoke to him several times and even offered that I would take half the money back since times are hard for everyone. My father also tried to contact him and BOTH our numbers are now blocked. I have called the shop multiple times and no calls are returned. The last communication I had nearly a month ago was that Chris needed to do payroll and would let me know. We tried to sell the car back to him and he wouldn't take it. So after barely driving (no more commuting with COVID) and owning the vehicle for about 3 months I had to sell it to CarMax for $2,000. I understand buying a used car comes with risks, but this was a clear case of someone taking advantage and taking my money.. Chris, if you would like to make this right, you know how to reach me (just unblock my number) and I would welcome the chance for you to change my mind on your business practices and ethics.

First off was this the easiest purchasing experience I've ever had.? No but it was probably one of…read morethe best. I purchased a one off travel trailer and it was pretty simple because I came in with cash and a trade but, Mike made it as seamless as possible and I'm happy with the purchase. The coach came with a toasted battery and needed to be cleaned but since it had sat a while that's okay but... when asked if they could swap the cost of a new battery for the cost of the registration fees I got zero replies to the question. But all in all it was as seamless as it could've been so check them out vs other UCDs in the area.

horrible dealership. Traded in a car less than a year ago and the car I gave them they kept in my…read morename and got a bunch of toll violations. On top of that the car they sold me is a lemon. $18,000 car that in less than a year after purchase needa $10,000 worth of work on it. These guys are nothing but liars and scammers.

I ended up not buying a car there but they were super helpful and nice! Good people work there!read more

I bought a clean '11 Tundra Limited here with low miles, 1 owner, and after calling Mossy Toyota to…read moresearch the system for service records they found the entire history at the Toyota dealer near Huntington Beach where it was originally sold so after Mossy checked it out up close and personal they found the Rear Main Seal needed to be replaced which we ended up splitting because I wanted Toyota to do it and they wanted to use whoever they use which was out the question. And that didn't bother me at all because I got a high quality version of exactly what I was looking for, and I happen to like Sand Mica.

This car dealership is truly amazing, Eddie was so patient with me purchasing the vehicle I wanted…read more I told him my situation and said "Let me see what I can do for you". Got me in the car I wanted with affordable car payments. He did not hassle me or fast talk me into purchasing anything. Eddie is very friendly and kind he will do his best to get you in the car you want. I highly recommend purchasing from him. Yes, the cars are used but very reliable. Go check out his inventory

Amazing people to work with. Very helpful getting the car I wanted answering all my questions and I…read moredidn't feel rushed to make a decision and was a smooth process all around. I will definitely buy again in this place and recommend to everyone!!!

I recently had an oil leak repaired on my Mercedes C250 and I'm extremely satisfied with the…read moreservice. The staff was very professional, friendly, and helpful. They give you the sense of trust in their service. They clearly explained everything that they were going to do to find the leak and then explained what needed to be repaired to fix the leak. The repair was done really well and it only took one day and I also found the price to be very fair. Appointments must be made for all repairs. Many thanks to Brent and Alex for their help and service to get my car up and running smoothly. They really care about their customers and will do everything possible to make sure your car repairs are done correctly. This is my favorite repair shop and I would definitely recommend South Bay Auto Haus to anyone in need of Mercedes car repairs.

This is my second time returning to Autohaus within a 2 year time frame and each visit exceeds my…read moreexpectations! The team is very knowledgeable and personable which is huge when trying to get your car established with the best care. I appreciate the transparency on repairs and how you're not pressured to make costly decisions unless it's truly needed. Highly recommend this business if you're looking for a team that specializes in Mercedes and fair pricing. Thank you josh throughout this process!

I felt very welcomed here. Never felt any sense of pressure, and Mark was very helpful with the…read moredecision making process. There is a great selection for all types of budgets and needs. The fact that they will be able to get the car that I'm looking for is a huge plus. I can't imagine anything else from an amazing dealership. I highly recommend all of my friends visit the lot before going anywhere else. Ask for Mark or Francis

Had a great experience here..Everyone was super nice they worked with my credit and income.I would…read moregive this place more then 5 stars if I could:)

I was searching for a specific car model and year in San Diego with a good price and mileage…read more Before driving to LA, I stopped at a dealership in Chula Vista "by accident," and it turned out to be the best find! They had the exact car I was looking for -- same color, year, make -- but even better: a bigger, nicer model with low miles and a great price. Jorge helped us through the process and made me and my husband feel confident and comfortable about our purchase. I explained my bad credit, but with a large down payment, they worked with me, showed me the interest rates from banks that approved me, and made everything smooth and transparent. They also included a 2-year warranty and assured me that if anything went wrong, I could bring it back and they'd take care of it. The car had a clean record and was well maintained, just as they promised. I'm so glad I ended up "on the wrong side" -- this turned out to be the best purchase of the year. Highly recommend this dealership and Jorge for anyone looking for a great car and excellent service!

Mauricio has great customer service he help me get my Malibu which I love now, if you looking for a…read moregood car this is the place to go to

SCAM SCAM SCAM. cannot say this enough! do not buy from them. literally wont help you with anything…read morebought my car from and still havent received my license. they keep blaming dmv! SCAM DONT GO HERE. would give negative stars if could. worst customer service& even worst car! sold to me "in excellent condition" literally lasted a month and 1 DAY and they wont fix the car. but because its been a month they wont fix! spent over $200 in parts trying to fix it already plus more work to do. gave me a broken key& promised to get me a new remote key and havent gotten one yet. been going back and forth with them about the key since i got the car! their prices are the same as a dealership so just go to a dealership to be safe! (pictures are of car overheating on side of the road)

This place is AWFUL!! Do not go down there...we worked with a guy named GERRY and went to look at a…read morecar after confirming our appointment. The car was not there...GERRY did not know where it was and really did not care. This is the way Rivieras does business. Truly terrible experience...and the worst part is how unsafe you feel on their lot. It's bad, like keep your head on a swivel bad... I would AVOID going there at all costs as it'll confirm your thoughts on used car dealers.