Second time selling my car on this place and Mike always giving me the good deal way better than…read moreKBB and Carvana. Definitely recommend this place for my friends and family if they plan to sell their car instead of trading it to the dealership.

I wasted my time driving all the way to El cajon to try and sell my car to them. They are very…read morepicky about the condition of the paint and turned me away. The car is 10 years old of course the paint is not going to be in perfect condition. I just wish they were more transparent with their offer, so I didn't waste my time taking time off of work to just be turned away.

The day before I went here, I went to a dealership in Poway that tried to add on $8,000 worth of…read morestuff. I walked out... and went online and found a car I liked at Carmax. I have worked with the Escondido one and had a pleasant experience. I called and the Customer Service Rep, Michaela helped my save the car, and got me pre qualified. When I got to Carmax, we worked with Josiah. He was awesome; welcoming, knowledgeable and I never got the feeling that he was trying to make the most money from me. The Manager Cedric also came by and we talked for a little bit too. I can see why his employees enjoy working there. He was very helpful assisting Josiah. Both of them just gave my sister and I some very good vibes, seems like they were working for us and ensuring they find the best deal for our needs. I took the Kia soul for a test drive and loved it. The paperwork process took about an hour but that's cause we were just talking about many things. Josiah is very personable and seems like a great kid! Thank you Carmax El Cajon for providing a great experience!

Been a CarMax customer many times since 2011, buying and selling vehicles to them over the years…read more Bought in Henderson in Nevada, Sold to Kearny Mesa in CA (twice), and most recently bought/sold to this location in El Cajon. All have been great experiences, and far outweighs dealing with Car Dealerships; their Service Departments (bad experiences with Kearny Mesa Ford, which is why I decided to ditch my 2022 F250 Platinum) and especially dealer Salespeople. Needed a car for my wife and I wanted to replace my truck (was really nice, but didn't need it to tow an RV we had sold), so started searching for used vehicles over the past few months. Did visit some dealerships, resulting in poor conditions of units they had (not sure how they made it out of their "whatever" points checks), typical salesperson talk and untruths (easily verified nowadays online & with AI), and one (Hyundai of El Cajon specifically) which took a hardline approach and didn't want to do business unless I bought their "optional" add-ons I had refused (avoid that location like the plague). We visited CarMax at both Kearny Mesa and El Cajon several times and test drove many vehicles, scheduled some through the app, reserved vehicles and easily transferred ones to El Cajon to test as well. In the end, bought a 2021 Toyota Camry XSE we transferred in, and a 2023 Mazda CX-5 they had instead of another we transferred. Sold them my Ford F250, which I felt was a fair amount and avoided the hassle of selling it myself. We had Pacific Auto Service (been going there since 2016; highly recommended) give the two vehicles a thorough check and CarMax addressed the few minor things after-the-fact with no issues. High rating for CarMax in general and El Cajon especially. Shout-out to all who assisted, including Andrew for an initial test drive, Tatum for the next and transaction, Giliana for assisting with processing the second vehicle simultaneously, and Joseph and their service department for their exceptional service.

Great customer service! A+. They guided me through the steps to completion abd left me updated…read moretexts. Much appreciated.

Super easy car buying experience! Great communication and very quick process. They quoted me higher…read morethan other car buyers or junkyards and paid me right away. Definitely recommend!

Seriously I was nervous at first but Morris made the process so easy and explained every step of…read morethe way. I will definitely bring people your way, thank you so much again.

Morris assisted me and my mom from start to finish. He was personable, knowledgeable and…read morecomforting; nothing like my previous car buying experience. He answered all of our questions and validated our concerns. I ended up with a beautiful car that I'm confident will last me many memorable miles. THANK YOU MORRIS

I found A&B truck recycling through Yelp looking for salvage yards. My first encounter was with…read moreFrank. He is very friendly. They work on old cars which my Corolla wagon is 1995, and they replaced a valve cover gasket for me for $150 last year. Later, the owner Andy (aka AJ) helped me find a used 22R engine for my 1982 Toyota Sunrader RV, and later, a hood. Both those were located in LA. Then after I bought the motor, Andy bought my no good 22R engine that his neighbor took out. My hood got all rusted out from being exposed to the ocean dew for only a year. Andy looked up something for me on ChatGPT, which I at that time last year, never heard of. Now I can thank Andy for introducing me to ChaptGPT, because I chat with Chat every single day. Andy also introduced me to a "really cheap, REALLY cheap!" (those are Andy's exact words) mechanic across the street that put in the used 22R motor I bought for $850 labor. Andy said he uses that mechanic sometimes too, for his own car. I wrote separate 5 star review about that business, too. Here is picture of my 1982 Toyota Sunrader that Andy helped me find parts for. Picture was taken at Lost Dutchman State Park, near Phoenix AZ.

This place is rad- they got everything you'll ever need for old trucks…read more .

I was referred to this place from a co-worker who had just recently purchased a vehicle and when I…read morewalked in, the place was nice and cool, all the tables had very good candy and they give you bottles of water while you're there! Aziz was very accommodating. He worked very hard to get me and my boyfriend approved for a better car for me. I was able to trade my 2008 Dodge Avenger SXT, that had many many problems and it was due for smog and registration. I had a total of four cars to choose from, and with my trade in I only had to put down $500 in cash. Even though I wasn't able to drive off the lot for a few days, they went above and beyond making sure the car was cleaned and all the little issues fixed. There was a small dent in the bumper and they fixed that, the top to the sunroof cover was replaced also. When I got there they had it washed and even put a big red bow on it for me because it was an early birthday present for myself. Aziz was very prompt at communicating with me if I had any questions while waiting for my car and Manny was also great at answering all my questions and even making sure my name was spelled correctly on all the forms LOL. Each time I went to them in hopes to pick the car up, they were always friendly and always offered me water and of course a very large supply of candy which they insisted on me taking. I even asked where he got them from! On very hot days, they made every experience there worth it. I have already referred them to a friend and hopefully Aziz will have another client! I love my Jetta SEL Premium!!! I HIGHLY recommend

buyer beware, don't buy any truck that's lifted with fancy rims and has auction in the history…read morereport. They buy auctioned off cars and trucks make them look pretty with very cheap lift kits and rims and resell, I had so many problems I traded in my truck at 40% less than I bought it after making 5K in repairs 1 year later

I went to Carmax to sell my car. The process was started online with the quote available once all…read morethe vehicle details were inputted. I went to Carmax on a Monday after work, without an appointment, and they were able to see me right away. Since the quote started online, it was an easy process to get registered by scanning a barcode and answering a few questions at the window. Once they test drove the car, the quote was the same. I was then given a list of instructions for my Tesla to reset it to its original factory settings. Please note that you have to do all the steps, even the step for the associate. Once that was done, I was brought over to talk to one of reps who presented the paperwork to sign. It was minimal and the explanation was clear. My balance due at the bank will be handled by Carmax and I was given the remainder of the profit via check. The process was pretty seamless! I'd definitely come back again if I have to sell my car.

Once I found what car I was looking for on the CarMax website, I then realized it was actually…read morelocated in Sacramento. So I was really interested in this car, a 2025 Mercedes Benz AMG CLA 35. Only 8,000 miles. All of the others in similarity, had way more miles or color and rim combinations that I didn't like as much. The trick was to get it here, which resulted in a $199 non-refundable shipping fee. The car arrived on the very first day of expected delivery period. It wasn't long before I had them calling me up to take a test drive. I obliged and set it up for the next day. Impressed with the vehicle, I mostly had my mind made up to buy it. However, I was flying to Ohio the following day and told them to hold it for 7 days. They kinda squirmed on this even though it is plainly stated on their website and told me that it needed managers approval.. Fast forward 7 days later I set up the time to purchase and honestly it was a smooth, quick experience. The only snag I had was I was only given 1 key, and photos on post showed 2. So I had to pay upfront and have them reimburse me. How much? $1260 for that key! They sent me a check in the mail for this amount, with no hassles. Well, I really was cheap bastard with myself for many years and decided now this is for me. And I love this lighting fast car! I guess my midlife crisis hit me kinda late.. All that's missing now is the sugar baby right??!!

On July 17, 2026, Danny came by and gave me a fair price for my car. They are extremely polite, and…read moreI was shocked by how quickly they came by to pick it up. It took them only 2 hours from the time I called to the time the car was picked up. Couldn't recommend this business more!

On May 15 2026, Danny came by and gave me a fair no hassle price for my 2011 Chyrsler. Other…read morecompanies were offering much less. He was very professional and polite. If you are selling a car, I recommend you call him and get a quote.

5 Stars! After getting OK quotes from CarMax, Carvana, and KBB, I noticed a Car Czar van in La…read moreJolla and decided to check out a local small business instead. Gavin came directly to my home, worked around my busy schedule, and was fantastic to deal with. He checked out the vehicle, and yes, he beat CarMax's offer, and even handed me a check - all with minimal paperwork & time on my end. The entire process was seamless, fast, and stress-free.

I offered my 2023 BMW M4 competition to several website buying companies. Car Czar had the best…read moreoffer, the communication was excellent, and within 24 hours, they had picked up my car and I had a check in hand. All the paperwork was done correctly and on site as they picked up my car. Highly recommend!

I had an awesome experience with Nick at Five Star Motors. From the initial interaction it was…read moreclear I was dealing with a straightforward, honest and trustworthy professional. After I received a detailed explanation with pictures of the vehicle that I was interested in, Nick was willing to help with financing, insurance, inspections and whatnot. No compromise on safety or reliability. This is a family run business, a family that takes pride in what they do and strive to help folks get great cars at a good price. I have no doubt that my family will continue buying great value vehicles from Nick.

I have absolutely nothing but good things to say about my experience doing business with the owner…read moreof Five Star Motors, Nik. Honestly, I got lucky finding him! He was nothing but honest, kind, friendly, and professional. Nik went out of his way multiple times to meet with me around my schedule and made sure that I felt comfortable throughout the entire process. He showed me around his shop and provided pictures of the accident the car was in to prove he was legit. It's been about four months since I've purchased my car and it runs perfect. I haven't had any problems with it and I can honestly say that I love my car and making this purchase was the best decision I could've made. I wouldn't have found a better deal for a 2018 Mazda CX-5 with only 10,000 miles anywhere else. Nik is amazing and he truly is the best at what he does. Not to mention, his dad is a very sweet man and was very helpful too! I would 1,000% recommend doing business with him, you won't regret it! Hopefully we will do business again in the future and get my mom a car!