TLDR: Reasons to not go here- 1) They will lose packages and not take responsibility 2) Charge a % more than what you would pay at a FedEx. The unabashed incompetence at Sip and Ship is a formula for disaster. I went here on a saturday to overnight ship a visa application via Fedex. The employee at the counter had me fill out a form after which he entered this information on the computer and printed a label out. They charge $49 for overnight Fedex which is $6 dollars more than what Fedex Kinkos charges for the same weight and speed of delivery. An hour later when I looked at the receipt to track my package I found that this employee had made numerous errors on the label. He had omitted part of the recipient's name, misspelled my name and worse of all entered incorrect recipient's address! All without confirming with me. No worries I thought, I'll just give them a ring and they can correct it. So I call them and the very same employee picked up and said he could help me but will call back in five minutes. Forty five minutes go by with no call. Meanwhile this package has already been picked up by Fedex with wrong information on it. I call them back and this time the owner answers. He is extremely curt and unapologetic about what has happened and relates a string of reasons why someone would enter the wrong address into their system (read excuses). But eventually he promises to correct the error and even confirms by phone later on. Two days later I receive an update email from Sip & Ship's mail server telling me the package has been delivered to the wrong address. Replay the entire above episode all over again!! Sending an overnight Fedex should not be such a stressful experience and it has never been until I walked into this store. SS employees are not trained to handle proper shipping procedures and the attitude of the owner tells me that nothing will improve. UPDATE on 6/3/2015: Response from Owner comes five months after this review. Why wait so long? Specially since I received some vicious emails from the same owner after I first posted this review in December of 2014. Not to mention the simple fact that if the mistake was addressed then the package would have arrived its destination on time. Not only did it not, it was lost along with sensitive personal data. read more

"We can't ship anything right now." I imagine that if I could have shipped something, I'd have more to say. That's like, 50% of what you do. I should've asked for a coffee. What if their coffee bar was down, too? Then I couldn't sip OR ship. Crazy. You blew it. read more

Terrible place! I am never coming here again! I stopped by because it is the closest print shop to my apartment and is on the way to work. Seems like a great idea since I have some items I need to print for a presentation this morning. I checked their hours the night prior and saw they open early (7 am) so it seems reasonable that when I swing by a little past 8 that they would be open. Not so. There was a sticky note on the front door "be back 1 min." So I waited. 10 min. The actual printing aspect was just fine. Average prices and ability to print color or b&w. Just don't expect good customer service. read more

I don't really ship anything at this point in my life, but the coffee here is surprisingly fantastic! Also, they have a bunch of cute things and cards in the shop that are fun to look through. The only downside is because it's not a dedicated coffee shop it isn't set up for sitting and working, but there are plenty of places like that already - making this a cute unique little gem. read more

Sip and Ship - Fantastic mocha!! - Shipping Centers Near Me - Seattle, Washington

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Customer Service at it's BEST! Steve always "Make It Work! Still placing the finishing touches in their new space... you can over hear positive comments from the locals as the they stop by- Computers still had a glitch in the hook-up, the wi-fi was not connecting, and the printer was not working...with a deadline of-like, now, Steve got it done! read more

I dropped off a letter that needed to be sent that day and it wasn't postmarked until about five days later. I even told the guy behind the counter that it absolutely needed to go out that day, and he responded by acting annoyed that I was doubting him. Oops. I will mail my own letters from now on. read more

This business is always friendly, fast and gives great assistance to you for all your mailing needs. Even if you lose track of something they are extremely good at helping you relocate your goods etc. read more

I love, love, LOVE this branch of Sip and Ship! Package theft has become a real problem on my block and after having a few items stolen off my doorstep, I decided to fork over the cash for a mailbox here. So glad I did! Jared and the rest of the staff are all so friendly. They go out of their way to remember their customer's names and often times will even start getting my packages ready when they see my car pull up. It brings me a lot of peace of mind knowing my packages are safe. Definitely worth the money! read more

This place is tooooooo cute. [insert heart eyes emoji] Cutest stationaries, misc. organization supplies, calendars, etc. [insert heart eyes emoji] Somehow ALL of their candles smell very nice and I'm super picky w/ scents. Then Herkimer coffee + La Marzocco espresso machine. Mind blown. Is this real life? Then... the guy was sweet as hell. So helpful and on top of everything. Let me know he will help me find the most economical overnight shipping and let me know other options. Superb customer service and I can't believe visiting a shipping cafe could lift my spirits so much lol. Totally made my day haha! They ship USPS, UPS, FedEx, and DHL (if I remember correctly. One stop shop for shipping plus extras galore!~ Shoot it's so cute I would do there to hang out. read more

So you're walking around; it's a neighborhood you haven't been to before; it's relatively early in the morning, say maybe 9am or so, and you foggily realize you need coffee and just a place to sit for a bit, and you look to your left and lo and behold, a sign that says "espresso," and some yellow wire-work chairs inside against the window which promise both. So you pull the door open, approach the counter-like seating against the window to lay down your book, your phone and its corresponding charger and one of the masked baristas asks you, in a kind of insinuating way, what they can get you - that you need to purchase something first before sitting down to inhabit a spot, which seems pretty unnecessary, since I can't think of anyone believing it would be acceptable to just plant one's self in a coffee shop WITHOUT ordering something in order to justify taking up a seat. But okay: we'll let that slide; perhaps it's happened in the past where someone just came in and sat down and not ordered anything... So the coffee's fine - nothing to get excited about, but nothing to complain about either. In a little bit you realize that you need to use the bathroom, so you get up and see a hallway that leads to the back of the store and there is clearly an all-inclusive-gender sign denoting a public restroom at the end of the hall, so you quickly proceed. But wait! You are rudely stopped by another masked millennial and firmly chastised for being in that area of the shop, even though there are no signs, WHATSOEVER, at the beginning of the hall warning patrons that it is a private area(!!!), whereas you apologize and calmly explain that you saw no signs prohibiting entry. NOT good customer service there, Sip and Ship, not at all. You gotta realize that if you're purporting yourself as a coffee shop, regardless of the other half of the business housed within your walls, you should probably provide a restroom, because your customers will expect it; it's common practice in the coffee shop biz. And if you don't want someone wandering down a hallway that has a clearly marked restroom door at the end of it, you should do both these things to avoid confrontations: A: Put up a clear sign that says something to the effect of "Staff Only Beyond This Point" and B: Remove an obvious typically-recognized-as-public restroom sign from the staff-only restroom door. It's common sense, yes? And also: When someone suggests this to you during said encounter (and reasonably so, calmly so - like a reasonable adult would), do not snidely mutter that "you'll take it into consideration." read more

Far better service than I ever had at a UPS store or FedEx office. I enjoy the sense of community you get here, and it is where I bought my Greenwood sticker! They let me use the computer for free to print something off, and then just charged for printing. Employees were intelligent and caring. The owner also traveled to my home for notary services when I was injured and on bed rest. Very courteous and professional. May not have facilities for complex print jobs, but for basic office stuff and shipping, I appreciate this Greenwood business. read more

I love this place! It's so combiner to be able to have a place to send packages to. The employees at this store are always super friendly. They even remember my name without me having to say anything. You can also take advantage of the awesome coffee they have, but it can be pricey. read more

I've been going to the Sip and Ship off and on since it opened in Greenwood and every experience I have there has been great. The staff is very kind and knowledgeable and always willing to go above and beyond. Plus, I love looking (and sometimes purchasing) the cute items in the store and getting a coffee on my way out. I feel so lucky to have this store in my neighborhood. read more

I have used this place for years, loved the convenience and friendly helpful staff. Last few months, not so much. Grumpy new staff, some super expensive charges...$150 for a cardboard box and bubble wrap? I hope they can fix these issues, but for now I'm going elsewhere. read more

I needed to return some packages to Amazon and took a walk to Sip & Ship. These packages needed a special label printed out, but I thought nothing of it, since this place ships packages every day. They weren't able to print out my label so I had to go to a UPS store much farther away. Seems like I was the first person to go there, trying to return an Amazon package. I had also intended to buy some coffee, but decided not to since I wasn't thrilled with the service. I felt like they tell me they're able to make any drink, except the one I want. Perhaps not fair, but a new customer's first impression is important. read more

These guys are the best! Efficient service for mailing and packages, great coffee. We come here all the time for both.

I ship to clients often. My boxes contain photo prints and it is crucial that everything is delivered in perfect condition. Greenwood Sip and Ship crew is always kind, efficient, careful about how they send off my stuff. There is always a smile for me there and "Hi Anita!" greeting when I enter the place. So pleased. Excellent customer service and I feel excited going there knowing that I will have a pleasant experience and my work flow will be as smooth as possible . Huge thank you for all the shipping and smiling for me! Highly recommend. read more

I stumbled upon this gem! I was needing to mail a package and they not only taped up my package for FREE, but I was also able to grab a coffee for the road. This place has it all, Notary, mailboxes, packages/returns, coffee, and local boutique items. Seriously ONE STOP SHOP!!! read more

Since Sip & Ship moved within two blocks of my home, it's been a while since I used the Post Office ten blocks away. They are fast, friendly and convenient. However, I must not have been paying attention, because I didn't realize how expensive they really are. This week I mailed a calendar to New York----I was a little surprised to hear my cheapest option was over $17. For a calendar? It weighed about 4 ounces, max. It was an odd size, and the destination was, apparently, kind of out of the way. Well, they are on the fringe of New York city, but it's not like they're rural. A bit shocked, I sent it, with misgivings. I just thought maybe the price of postage has been going up along with everything else. Days later I needed to mail a smallish, (approx. 8" x 11") but heavy package, over 5 pounds. My "best option", according to Sip & Ship, was $29+. That's Fed Ex, 8 days delivery. I sent it. They do offer $100 insurance coverage, free. A nice detail. When I got home I had a package waiting for me, an approximately 12" x 13" x 3" Priority Mail box. My gift would have fit and had room to slide. That box has a flat rate, $13.45, for any weight up to 70 pounds, and TWO DAY delivery. How did I ever forget about Priority Mail? Well, Sip & Ship had no reason to tell me that their best rate was over twice what the Post Office would charge. Lesson learned. If I have a return to drop off, I'll take it to Sip & Ship. Otherwise I'm back at the Post Office. read more

I mailed out 25 Xmas cards going to only local addresses (one two blocks from the Sip and Ship) on the 18th around 5pm. As of the 26th only a handful of people received their cards. Mailed out 40 cards on the 19th. Dropped those off at the postbox in front of the Greenwood post office, pick up was at 3pm. Almost all those cards arrived by Xmas Eve. Even to Spokane, Wenatchee and Arizona! Last year I was told by someone at Sip and Ship my cards (100) would need double the postage so I spend a fortune on stamps. Ends up I only needed one stamp per card! Learned this from someone else at the Sip and Ship while sending out the the last of my cards! Management changed before I could get a refund or some sort of resolution and then I was told it was too late for them to rectify their mistake. I'm only four blocks from this location and saddened/annoyed that I have had such a negative experience two years in a row. The staff at the Greenwood post office is so nice and knowledgeable and apparently their delivery methods are much faster. Sip and Ship is more convenient but in my experience the staff is misinformed and slow. This has cost me more money and stress. I called a few days ago to inquire about my cards. I was told a manager would call back. I have yet to hear from anyone. Guess I'll walk the extra couple of blocks to the post office from here on out. I will end on a positive. They have a nice gift shop. Since Metropolis closed this is the closest stop for cute gifts in a pinch. read more

I have had a PMB with Sip & Ship for a few months and I have been very happy with my experience. The staff have been super helpful everytime I needed help with something. Plus it is so much more pleasant than going to USPS. The lines are for the most part inexistant and the staff is very friendly. I now go there for all of my mailing needs and I am very satisfied with it all. read more

I just love this place. Everyone who works there is very sweet and always helpful. I drove all the way from Capitol Hill just to have my handmade ceramic mugs wrapped by the professionals. They did not disappoint. Plus, I love small, locally run businesses! Thanks for being around read more

This place is amazing! The staff is super friendly, fast and accommodating! I will definitely be back for any notary service or shipping needs I may have. read more

I love Sip and Ship! Their staff was super flexible and accommodating with all the big boxes I received while helping family move across the country. They're also handy with boxing up those hard-to-pack items and they'll give you options for the cheapest or fastest way to ship it. Only thing that's difficult is parking. You're on your own with street parking, and it can be tricky in the late afternoons. read more

Their store was broken into and my package was stolen. Instead of compensating me for my loss, the owner or manager Diana told me that I need to wait for their insurance, which she said could take a long time. This is wrong, it's the business' responsibility to compensate me for my loss, and then the insurance company compensates them for their loss. I'm taking my claim to the better business bureau. Also, it takes forever to get any kind of service when you call or visit the store. read more

This is far superior to any other shipping. They compare prices for you across different carriers. And it's just so much more pleasant than your average shipping experience due to their excellent customer service. Ari is super helpful and gregarious. read more

I just stopped in for a coffee. The server went straight from a print job to making my coffee, without washing his hands. I could see myself coming back if I had a package to send or if I wanted to buy a card or little gift, but I'll pass on the coffee next time. read more

I use this Sip and Ship location very often and have found the employees to always be friendly, knowledgeable and helpful, and I've always had excellent experiences. I very much recommend shipping from here. read more

I love Sip and Ship and the people that work here are so friendly. Had a quick request to make some copies at the last minute and they helped me out. They have a really great selection of goods for a smaller gift store and the coffee is good to boot! read more

This place is like a functional post office with coffee and cute gifts. I love this place and it is my number one choice for shipping.

Have yet to Sip but this is definitely the place to Ship if your home or business is in this area. The people behind the counter are helpful and friendly unlike that grumpy puss at the post office. I had a delicate part from an antique synth that they packed and had shipped to AZ. If there had been a Sip and Ship on that end this story would have had a happy ending. read more

Employees are so friendly and helpful when needing to ship something! They can easily compare prices for the various shipping types they offer, and are reliable if you need something that's tricky to pack. Fun selection of cards and items for sale too, haven't tried their coffee and tea items yet. read more

They actually made it enjoyable and pleasant to send packages! I had some delicate costuming supplies to mail, and a deadline to get them there. The staff got everything packed away perfectly and found me an expeditious shipping option for a price considerably more affordable than I expected. They're really knowledgeable, have any shipping option you could need, and give the sense they genuinely care about getting your stuff where it needs to go safely. Pretty much one of the best customer service experiences I've ever had. Going here for all my shipping from now on! read more

Highly recommend Ship & Sip. The best customer service, and they have a great selection of stationary and unique gift ideas. I'm a small business owner so it's very beneficial that Ship & Sip takes the time to provide us with shipping and packaging options, enabling us to make the most cost efficient yet expeditious choices. Also, love being able to grab a cup of coffee while I'm there! read more

I like to support local business as much as I can. And I must say that when it comes to customer service, this place is usually top notch, but the fact that they charge 11 cents per stamp over what the post office charges, is flat out ridiculous!! Why would I pay you 11 cents more to mail something that the post office will do for a lesser cost? If you want to mark up items, which you obviously do, stick to marking up your over priced candles and other junk in the store. This would help you retain clients that try to support you. read more

I find the location to be convenient and the people working here to be friendly and helpful. I've shipped many packages here all with good results. While I don't drink coffee, my wife tells me theirs is not so good and that if they improved that this place would be perfect! read more

Very reluctant to leave a negative review, but I shipped a package here using USPS Priority Mail for $67.38 which was subsequently returned to sender for lacking a PO Box number. My bad. I re-shipped the same package, having added a PO Box number, and the cost at the Post Office was $43.05. I previously have been surprised by what they charged for packing materials. They are convenient, but not cost effective. Sorry! read more

I had some custom boxes made for a work project and this crew was so helpful! I came in twice and both times had some amazing coffee drinks made by the friendliest barista (I feel terribly for not being certain now, but I'm pretty sure her name is Hannah). It's a cute atmosphere with good drinks and snacks. They're always busy, so I wouldn't recommend coming if you're in a hurry. read more

Do not go here for notary. They charge you for the notary AND for every signature including witnesses. Went in to have 4 documents notarized- didn't even think to ask how much before doing it because I know standard notary fees- and they finished up and said that will be $160. YES. $160! Craziness read more

This is the best place to mail. They're always pleasant and helpful, and you get all the options (USPS, FedEx, UPS, maybe more?). They'll wrap and box your goods, if needed. The coffee is excellent. The card and gift selection is small, but good. All in all, it has a great neighborhood vibe. read more