Staff at my local post office super helpful and friendly. Shout out to Eric who helped me today…read more He explained it's better to come in and check with them whether flat rate is worth it. Makes sense. I mailed a package to my mom and he compared the rates for me.

I live close by and usually stop by on a weekday in the morning to avoid lines, and so far it is…read morepaying off.. this post office is small and in need of some serious interior updates, but the equipment works, and the employees get the job done with smiles and courtesy.. On my last visit, I was the only customer and received great customer service that had me on my way in less than 5 minutes.. Of course I'll be back..

This place is what makes a locally owned business add so richly to the local community- excellent…read morecustomer service, beautiful products, we got all our life documents notarized here and they are all smart and lovely human beings. I would support a family owned business over a franchise any day... and you should too.

Has to be the friendliest business in Ballard - I've shipped numerous things from The Mailbox and…read morethey've always been eminently helpful, clear about the options and pricing, and pleasant to chat with. They have a great selection of cards and gifts, which is helpful for those moments when you realize you want (or need!) to commemorate something as you're on your way home.

I came on a Wednesday around 3 PM for an Amazon return. There was no line, and the staff took my…read morepackage and processed it efficiently. I appreciated the quick in-and-out. Parking was easy since there was a parking lot.

Came here after visiting a FedEx store close to my house, who wanted to charge me $50 to send a fax…read moreusing the self service machine. The staff here sent it for me, waited through busy signals until the line was open and then waited for confirmation for $20 (a big fax). They were friendly and helpful to me and to several others using their services. Well worth driving an extra mile or two.

This is a lovely spot to sit and have a drink. They're dog friendly and you can get things shipped…read moreif you need that all in one place. The cafe closes at 3 but the rest is open later. The cafe has a decent number of options for pre-packaged snacks and your typical beverages. The staff were all very friendly and offered my dog a treat too.

The people here are so nice and helpful! There are lots of cute cards and gifts to choose from and…read moreI love that you can have coffee too. They aren't weird about you using their supplies like tape, pens, and scissors the way the post office is lol.

Pling on - we have had a box at Dockside pretty much since the inception of the business (the owner…read moreand my wife are well acquainted from our days of having a boat at Shilshole). They receive our mail for our business, no problem. They forwarded the mail for our business, no problem. When asked, they hold the mail for our business, no problem. And as others have stated, the staff is beyond friendly. I can't really speak definitively to rates, as we never shopped around (my wife was eager to support the owner Lisa when she opened Dockside's doors), but other posters have said the rates are competitive, and I am prepared to assume they are. Highly recommend.

I've been a client for a little over a year. Great service and value. Extremely helpful staff. I…read morehighly recommend.

A few years ago the staff wasn't so great and I stopped going and went elsewhere…read more But, I have been back multiple times in the last 6 months and the staff has been really great! Friendly and helpful, very quick too.

The staff always acts professionally and politely and efficiently handles my packaging needs.read more

Super easy to pick up. The women was very nice. Would definitely pick up another package from here.read more

Really good service. They have different services like domestic and international shipping, faxing…read moreand lamination.

I had an Amazon return to drop off this morning. I was fully prepared, with a paper print-out of…read morethe drop-off QR code. I waited in line for more than 10 minutes while the UPS clerk tried to print off legal documents for two unrelated groups of people ahead of me. He printed the pages off wrong, then, mixing up the pages, gave the wrong documents to the wrong customer, waited for the customers to figure out the mistakes, reprinted and resorted everything, and finally, after several false starts, succeeded in giving each customer whatever it was they came in for. Next there was a whole rigmarole for a family which needed passport photos. Although they clearly described what they needed, the UPS clerk seemed to refuse to understand that, although there were three people in the family, only two of them needed passport photos. Then the clerk took a break to stock the supply shelves. And then, finally, he came to me. It took literally less than 30 seconds for the clerk to scan my QR code and accept my pre-prepared box for return. WHY, WHY, ten or more minutes earlier, couldn't the clerk have simply asked "Is that just a drop-off? I can handle that for you right now."?? He could have said this to me, for instance, while the first customers were trying to figure out what was wrong with the incorrect, scrambled legal documents he had handed them. I was pretty much stuck with UPS for my Amazon return. From my treatment this morning, it's obvious to me that UPS does not value my time. The UPS customer service I got was disrespectful at best.

Have your employees scan people's packages before they leave out the door. Super unprofessional in…read moremy eyes that this would be a step missed, receipt asked for or not.

This has been my go-to UPS for package pick ups when it's an option for online shopping (ex: Nike)…read more Normally it's very straightforward and the service is pleasant. I am hoping this is a one-off, but my experience just now was so weird. The person assisting me was giving me a hard time for using an approved form of Real ID that wasn't a driver's license. They kept going on about how they need a driver's license to verify my address, which wouldn't have mattered as I just recently moved. Luckily their colleague jumped in and said my ID was fine and to just verify my last 4 digits of my tracking number. I went back to read my UPS email, and it does say that an officially recognized form of ID will be required when retrieving your package. Nowhere does it say it has to be a driver's license or that the ID must include your address. Again, I hope this is just a one-off as I haven't encounter this issue in the past from this location.

I've had amazing service at this location. I'm hoping my review can offset some of the 3 star…read morereviews. James and Elsa were very nice and were multitasking lots of customers. This is a job that seems to require patience, emotional IQ, problem solving, and most importantly resolving customer complaints. This team of folx is great. I also want to acknowledge the physicality of picking up packages. It's a lot of work.

Barbara at Come To You Notary Services really went above and beyond to help me with documents that…read moreneeded an apostille on a tight timeline. She stayed on top of everything, kept me informed, and handled the process with care and professionalism. What could have been stressful felt manageable because of her. I highly recommend her if you need someone reliable who truly shows up for her clients.

Had to have notarization and apostille verification done for a series of legal documents related to…read moreoverseas property sale. It felt overwhelming but Barbara and her team made it easy. We could make appointments quickly and they always turned up on time. Everything was done right and went through smoothly. They were so friendly and efficient and working with them was a great experience!