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Simply Frames

4.6 (5 reviews)
ModerateFraming
Closed • Closed

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Frame Central

Frame Central

(160 reviews)

$$

First Hill, Capitol Hill

Excellent service, communication, spectrum of options and value…read more Will definitely return when I have another framing need.

I was excited to potentially get some posters framed here because I can tell this shop is…read moreprofessional in the framing jobs they do, but this rating is mostly due to customer service miscommunication. I called the shop earlier in the day to ask if they would accept a half down payment for the total cost of the frame job because most frame shops will work with you on that and this was the only way I could afford it. The guy I spoke to told me they had stopped doing it due to customers never showing up to pick up their framed items, but could potentially work with me as long as I made the full payment BEFORE picking it up which I was more than happy to do. I showed up in person later with my poster to go over the matting, frame choices etc. and it was a different guy who I didn't speak to over the phone. When I got my quote at the end, I was told they would not accept any down payment and needed the full payment before cutting the frames. While I understand the reason for this and that they want customers to commit to paying them, I wish they had some clarification on their website and/or I didn't get mixed information when I spoke to the man on the phone because I feel like it was a waste of my time to come in and go through choosing the matting/poster frame. Nonetheless the framing jobs are beautiful but not a fan of the mixed customer service I received, would have been happy to give them my business if they offered down payments.

Simply Frames - framing - Updated May 2026

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