I've been here twice so far and great experience both times. I never felt rushed, my nails turned…read moreout great and it was a calm relaxing environment. Going back today and plan on getting a pedicure while I'm there too.

This place provides reasonable service, but they clearly do not want clients of color to patronize…read moretheir place of business. I am African American and they seem in a hurry to get me out of their establishment. They have also attempted to dissuade me from being served there by either exaggerating the wait time, or telling me they don't offer services which I know that they in fact do. Many of my black family members have complained of similar incidents with Eloquent Nails. TRUE STORY: I sent my husband in to ask how long the wait time is for his wife, they said "five minutes." My husband is Caucasian. When I came in directly following him they asked, if I "have an appointment!"

The nail technician I had was a stickler for detail and my nails looked fabulous. I will…read moredefinitely be back. Of note is that there was a sign that they work by appointment only. I got lucky that they were able to accommodate me and didn't send me away.

The service was flexible and prompt. I visited Tuesday 10/7 at 11am, able to make same day…read moreappointment. I asked for just overlay my nails are naturally long enough for the service. Tracey the nail tech did exactly what I asked for and was able to find the natural pink I wanted! It was very professional and small nail salon vibe. I highly recommend!

I showed up 30 minutes before closing and they did an amazing job on my nails. They salon is…read morebeautiful and they have lots of good quality polishes and colors. The nail tech did a great job on my hands. They only reason I won't give them 5 stars is because the nail tech put gel on top of powdered nails. I hate that.

The first time I went here I got a pedicure and it was fantastic!! The second time I went there…read more got a pedicure by one person then they switched and I got the gel manicure by someone else. Again, the pedicure was fantastic but the manicure was horrible. Nails were thick and she made my cuticles bleed. I gave this place one more try but it is the last one. The pedicure I got was basically someone rubbing a little lotion on my legs. There was definitely a language problem because I told her NOT to cut the toenails too short as this causes ingrown toenails. She obviously did not understand and cut them way way way too short. I am dealing with the pain from that now. The polish job was sloppy...got polish all over my cuticles and missed the sides of my toenails. Now I am off to find a new nail salon.

After trying other Salons, this place is the Best! Many of…read moremy friends go here also.

Everyone is very nice and professional here. I really appreciate that in a Business. Its hard to…read morefind many nail salons that are consistent and reliable. Thank you for caring about your customers.

I highly recommend!…read more The service was amazing! V did a great job on my acrylic french set and his sister gave me a jelly pedicure which was everything I needed. I went mid day on a Saturday and I was a walk in, it wasn't busy and I was grateful to be seen with prompt and attentive service! Indoor it is clean and relaxing, great music playing in the background. This was an overall great experience and I look forward to returning soon! I hope you enjoy them as much as I did!

This place is under new management and doing 15% off until the end of the month (September 2025)…read more The staff was extremely friendly and professional, and their prices are affordable. I highly recommend and will definitely be back. For those hygiene people like myself, they also still use the bags on the foot tub which I like and I know some places don't do that anymore.

I enjoy Q. She gives the best pedicure. Tony the owner, is always so welcoming & upbeat.read more

I've been going to Viva Nails & Spa for years, and I always enjoy my experience. I'm typically…read moregreeted by Tony, the owner, who is incredibly upbeat, friendly, and welcoming. He has such great energy and always makes you feel right at home. Mai is my nail technician, and honestly, she is the best I've ever worked with. She is excellent, efficient, and consistently does a fantastic job. Whether you need a full set, fill-in, repair, or anything in between, Mai is definitely the technician you want! I highly recommend Viva Nails & Spa and especially Mai!

I used to love coming here , but the last 2 times I came I waited for OVER an hour and watched 4…read morepeople get serviced before me and I was here first , I would not recommend if you are on a time schedule

The best nail salon that I've been. I always get the good services in here. Good vibes also.read more

Great customer service, very polite, nice and quick, clean and good service! nice ladies in the…read moreshop!

I love this place they are the sweetest people you will ever meet. I have been going there for…read moreyears and they remember me and my family and they are so hospitable. I literally dread going to another nail salon because Deluxe has set the standards so high. 10/10 would highly recommend!!!!

I requested the gel manicure be removed due to unsatisfactory service but upon the nail technician…read morebeing told to remove the work, they immediately became upset. They were rough handling my hands, used a drill bit at 10 speed to remove the nail polish. They only lowered the speed of the drill bit at towards the end because I was crying. The other staff member seated next to her did nothing to resolve the issue. Afterwards, she used her finger nails to dig into my cuticles and skin. I don't recommend anyone get a gel manicure by this particular staff member. Also, when applying the gel polish and using the LED light, the light instantly began to burn due to improper application of the gel polish.

It has taken me quite some time to write this review. About two months actually. I wanted to make…read moresure that I was being fair and not writing from pure emotion. According to my previous reviews I have been a loyal customer but unfortunately no longer. I've always loved the service from the nail techs as well as the owner, Jason. For this appointment, I scheduled in advance in order to get my favorite nail tech. I learned my lesson before when I walked in and had to go with another nail tech because she wasn't available. While I waited for her, Jason offered to take my nails which he did, no problem. After finishing he placed a sheet of paper in front of me filled with handwritten names and phone numbers. He pointed to my name and asked if that was me. I happily replied yes when I recognized my phone number. He then proceeded to tell me that I had written a bad review and I needed to take it down. Taken aback I asked him to repeat it. He did. I informed him that my review honestly captured my experience and I was happy to update it. I asked him if he addressed my concerns. Rather than acknowledging my concerns or even apologizing, he continued to state that I needed to take my review down. At this point I felt bullied because I realized that this was likely something he has done before which means that the reviews are not an honest reflection of people's experiences. He went on to tell me that I could not be serviced unless I took the review down. I asked how much I owed him for taking my nails off and promptly paid him cash. I then walked out and headed to the new nail salon that just opened by my house. I hadn't gone there yet because I was willing to drive the 30 minutes to come here. This was my last trip to Concord Nail Spa. I'm very disappointed and shocked to learn that Jason, the owner bullies people into writing the reviews that he wants. He said that I should have come to him first and I actually agree with him. Had he responded to my concerns I would have done an update acknowledging that. Instead, I'm documenting this experience.

this is the best experience I've ever had with the quality of service and products when getting my…read morenails done. My nails had become so brittle that they were constantly breaking and splitting. I went in for a manicure with Juliet and she did a beautiful job on my nails. The product itself strengthened, my nails and within two weeks they had been strong enough to grow out. And for the first time ever, the a full two weeks without a single chip! I've literally never had that happen before with any type of polish.I've just had my second manicure there, and I am absolutely thrilled with the vibe of the place, the service, and the product. Also, the front desk receptionist is super friendly, and always a delight. Plus, free mimosas!! What more a person want?

EDIT: Coming back because not only did they show no grace with my situation when I asked to…read morereschedule (which I accepted and planned to move on with my life). The lady at the front desk told me they charged me a tip ($27.50 turned into $38.50) that I did not authorized. Tipping for a service I never received? That is stealing! I tried to resolve this over the phone 3 times but the manager never contacted me. This is a matter of principle, poor customer service, and lack of empathy for a business I supported for years. I have never had this issue with any business before so I am honestly shocked by this. Original: Love Eugina for pedicures but hate their cancellation policy. I've never needed to cancel before but the one time I have to because my daughter is sick and have to stay home, they still charge me the half of the service. I'll just do my own feet at this point.