The SliverStrand team came out and a wonderful job installing security cameras for my business. NO…read moreCOMPLAINTS AT ALL! They always showed up on time and made sure that the job was not only done but done well. Before this I had security cameras that always broke and needed repair. But from the beginning I knew SliverStrand would be different. This company is very innovative and hassle-free. I am beyond impressed by this company and their outstanding installation as well as their customer service. I wholeheartedly recommend SlicerStrand to anyone in need of a reliable security system installation!

What does a professional installation of wireless access points look like?! Thank you…read more#Silverstrand for providing the tools and technology needed to allow our girls to be successful in distant learning and online schooling environment. Adapting and thriving in our new normal!! #COVID #silverstrandtechnologiesinc

They know their stuff. Quick response and dependable. They…read morehelped with the electronics of our newly constructed home. Highly recommend California home technology. Justin is a great guy to work with. He listens to your concerns, offers you options and is price conscious. He works for you first and not himself. It's a rare trait. Well done. Dr. Ghassemi

I used this company and had a great experience. I needed my electrical looked over due to…read moreexcessively high SDG&E bills, and also consult about putting charger in the garage for a Tesla. Mathew was really helpful, he found a couple things that were draining the electricity and had great ideas for cost effective charging situation. He was pleasant and professional, and will absolutely hire again.

This review is for a 60 inch LED TV install over a fireplace on 10/31/14. The two stars is for the…read moreexperience, not their work, which was satisfactory. Wires are hidden in the wall, the TV is centered and balanced. Bought a new TV from Best Buy on a Thursday and because I needed the TV installed before we had guests over Sunday, decided to go with a third party installer rather than wait the 7 days it would be before Geek Squad could pencil me in. Went with Called American A/V because they were the only one out of 4 installers I called Friday morning and that could squeeze me in that day. Earned two stars just for that. They gave me an install range of 1-5, but I explained to Matt (the DIrector Of Operations) that I wouldn't be able to get home until 3-ish, so he revised my appointment to a 3-5 window. By 2:50 PM I was getting calls from the install crew that they were at my place and waiting on me as they had later appointments. I let them know I was on my home from a meeting in downtown SD and would be there by 3:30, but that if they couldn't wait, I would just reschedule. They said it was "fine" and they'd wait. The crew, was in my house and unboxing the TV by 3:30. They were done by 4 p.m. I asked them to program my DirectTV remote so that I could turn the TV and adjust volume with it. He said my remote was the "new" model and he hadn't received training to program it. Not a big deal as I could google instructions and do it myself, but it was his "not my problem" demeanor (in a service position) that made me cringe. They left dry wall shavings from when they drilled my mount on my floor without mentioning it or offering to clean it up. It was Friday afternoon and they wanted to get the hell out of there. I can relate, but it led to me having a 2-out-of-5-star experience. The price: it started at $245 which is within the average range for an install over a fireplace, but they charged me $40 for an HDMI cord and another $95 for a power plug that they installed into my wall. The power plug then plugged into my standard surge protector and to this day I'm still not sure why it was needed, but they insisted. So the total was $375. I tried to pay with my debit card as Matt had confirmed that they take card, but the worker said they couldn't take it because their office was closed... It was 4 p.m. Confused, i let him know that was the only way I was going to pay and we stood there in awkward silence for about 30 seconds. Finally, he then called somebody and I gave her my information over the phone and she emailed me an invoice receipt. Was a bizarre transaction. Overall, I'd recommend going with Geek Squad, as if anything happens to the TV relating to the work (i.e. it falls in an earthquake or something) they will replace the TV. No TV installer I found had that guarantee, and only would handle work issues (like if a screw came loose on the mount or you realized it wasn't level).

Excellent Work on Our Access Control System!…read more I am very impressed with the service we received from Ameritechs. They came in to handle the wiring for our current Access Control Unit and did a fantastic job. They were thorough, testing every single lead to ensure everything was wired correctly. Thanks to their expertise, all of our strikes and doors are now functioning perfectly within our system. Professional, efficient, and highly skilled--I would definitely recommend them. Thank you for the great work!

The problem started when Ameritechs installed 10 cameras on my home camera system and did not…read morerecord the passwords or give them to me. I don't know anything about cameras and passwords so I didn't know to ask. When it came time to change the NVR, I was told they don't have the passwords and will charge me $750 to retrieve them from the cameras. I shouldn't have to pay for something they should have provided in the first place. Chris came over for $50 and examined the cameras, the analog ones that needed to be replaced, and suggested a new NVR. I got an estimate for $3030 to replace 3 cameras and the NVR and reconnect existing cameras to NVR. Without NVR it was $2130. There were no details about specs for the cameras or NVR. That's like sending a customer an invoice for $30,000 for "a car." People generally want a little more detail about what they're getting. I asked that they first just come out to retrieve the passwords for the 10 cameras, fix camera #7 that stopped working, and fix a screw that their tech stripped when he installed that camera. They said they wanted $750 to retrieve the passwords. They also wanted to charge $129 for someone to come out again and look at the cameras again, when I just paid $50 for Chris to look at them. And I maintain that I should not have to pay for something that they should have provided to begin with. I asked how many TB was in the Uniview NVR as the estimate didn't specify. The first time I was told it "supported storage" of 16TB to 32TB. Next email said the NVR comes pre-installed with 4TB storage. Next email said the NVR on the estimate does not come with any storage - they planned to reuse the old hard drives from my existing NVR - but no one ever asked me about that. Those drives were at least 5 years old and at end of life. If I wanted new hard drives, it would be an extra charge. I asked if cameras were 4K (the estimate only says 4MP). Finally, was told they would be 2K at $140 each. I asked about the warranty for the equipment. They said it's manufacturer warranty, not theirs, but didn't know and never said what it was. Isn't that something that every buyer wants to know? What is the warranty! Next estimate added $200 to reset the camera #7 that was not working, plus $750 to reset the other 10 cameras so I would have the passwords plus the $3030 for 3 new cameras and NVR - so $4624. And that probably didn't include any hard drive for the NVR as they were going to reuse my old ones. I got a lot of other confusing emails from Kanani interjecting things we never discussed like suddenly asking me if I wanted a hybrid DVR. I don't need a hybrid DVR. Then Kanani thought I wanted Uniview cameras. I never said that. Every time I asked a question, I got a different answer. Every time, the price got higher or didn't include some component that would be extra. I had another company come out to try and reset the camera passwords. He said that brand of camera TVT (Shenzhen TVT Digital Technology Co., Ltd) is difficult and takes 45 minutes to reset the password for each camera and get it onto the Avalonix XVR (which is why Ameritechs didn't want to do it either). He said it would be cheaper to replace the cameras with new 8K cameras. So, the 10 cameras that I just paid Ameritechs $4,439 to install in the past two years are now worthless. That doesn't seem like good customer service. I feel I was taken advantage of - I'm a senior citizen now and a woman alone and always a target to be ripped off because I don't know what I don't know. I think we might end up in small claims court because I really got screwed over. I don't have energy for it but some things you can't let stand.

Ben and Cory were awesome; very knowledgeable with our "inherited" sound system, wire cleanup, and…read more5 security camera installs! They were 2 of about 5 businesses that actually responded to requests for a quote. I highly recommend this business and will use them for future jobs!

The technician was outstanding! Fast, knowledgeable, and the cost was really reasonable. Highly…read morerecommend!

I had Tim out to the house to do my original TV and audio installation back in 2010. He did a bang…read moreup job then. Fast forward a decade later and this time around we had a much more tricky task at hand. For our round 2 installation, we challenged him to install the TV and soundbar literally *into* the wall so that the screen and speakers would be flush with wall. This setup would allow for better room aesthetics and also allow for a more functional room by opening the space in the living room. Tim took the time to think about the construction challenge ahead, customize a solution and do what matters most -- deliver. The end result was a superior setup that makes the most of the space of the room. The thought and care that went into the installation was demonstrated through the finished work. He took the concept and delivered both form and function. If you need someone who will deliver a superior TV and audio installation, look no further you've found the right guy.

I called Tim after my brother's great experience with him. My "easy" job ended up being a slight…read morepain in the ass because the 32" TV i got had an unusual mounting set up on the back that did not match perfectly with the mount I purchased separately. I also wanted it in a very tight corner of my bedroom between a doorway and a window. Tim made it work, and fit it perfectly. He was able to hide the cable box as well behind it, making for a very clean look. In all, it took him about an hour. Super chill dude as well, we chatted about football and what not the entire time. Highly recommend him!

Reliable and responsive. 100% recommend. Fair prices. Fixed several tech issues around the house.read more

Very happy with the security camera setup. Super professional, clean work, and took the time to…read moreexplain everything. I'd definitely recommend them to anyone.

Couldn't be happier with this job -- every aspect was handled at the highest level. The install…read moreitself was technical and efficient, and the end result is clean: hardware, touch screen, and mobile app all work exactly as they should. Communication throughout was excellent -- nothing was left unclear. Really enjoyed working with Yud and his team. On top of that, they also helped me out with computer networking -- came through in a pinch and saved the day. Honest, efficient, and security done right. They even took the time to train me on everything afterward.

Stay away from these people. They are NOT open 24/7 and are super hard to contact. The monitoring…read moreservice is based in Virginia and I have doubts whether they are actually monitoring.