Damon was phenomenal!…read more After posting my vehicle on autotrader.com, I initially received an email from a man named Brandon, explaining that he was from Mac's auto bed and that there would be a cashiers check and all of these details that made me think that he was a scammer. I quickly lost interest in interacting with this person because of it. The next day Damon messages me and sounds like a normal person who wants to check out my car. He comes over and check out the car and I find out that he works at the same place that Brandon works at. I kind of believe the difference in their approaches, I had no problem with the set up once Damon explained everything. He checked out my car and called his boss in front of me and everything was agreed-upon for payment. It was very professional, and Damon and still do a lot of confidence in the transaction. We went to the bank he gave me a cashiers check, I cashed it immediately. Then I handed over the title and we did all of the paperwork. Couldn't be happier without this transaction went it was very smooth and Damon did an amazing job. Thanks MAX AUTOBID!!!

Worked with Brandon on selling my Ford F150. Brandon was amazing. He was honest and easy to work…read morewith. I felt incredibly comfortable with him and he made the process easy. He explained everything thoroughly and made it super simple. I'd work with Max Autobid anytime thanks to Brandon.

I went to this location to buy a Tesla model Y. I was very happy with the car. It only had 20,000…read moremiles and was able to get it for $35,000. My experience went well and I must shout out to Taylor Santiago. Her service is absolutely above and beyond she made what would be a stressful situation into a pleasant situation thank you so much, Taylor.

I had a bit of a "tale of two experiences" at this location. I recently purchased a 2019 Lexus RX…read more350, and initially, I was ready to give a 5-star review. The sales process was incredibly smooth--no pressure, the paperwork was efficient, and the staff at the Dan Way location were professional and welcoming. However, the "after-care" has been a different story. Shortly after the purchase, a mechanical issue arose that was clearly covered under the 30-day limited warranty. While I expected a quick fix, the service department has made it incredibly difficult to actually get the car in. When there the team could not diagnose the issue and asked to have me return if the issue persists. However; The Challenges: * Scheduling: Trying to get an appointment was a headache. I was told they were "extremely busy" and couldn't see the car for over a week, despite it being a warranty issue on a car they just sold me. * Resolution: While the issue is technically "covered," the hurdle of getting it diagnosed and repaired has turned an "easy" buying experience into a stressful ownership experience. I love the Lexus, but the service side of this CarMax needs a major overhaul in terms of accessibility and customer support. If you buy here, just be prepared for a potential fight if anything goes wrong during your warranty period

Fantastic experience, I recommend them to everyone I know. Travis helped us decide on the model,…read moreand quickly found us what we wanted at a great price. The whole process took just a few days, and we had it brought to our house and did all the paperwork there. I would happily pay double their fee just to avoid the dealership interaction. Use the dealer to test drive a few options once you've narrowed it down. They found what we wanted a couple of counties over, handled the haggling, got a better deal than I would have, and got the car to us (which would have been a few hours each way). We will definitely be using ABC's for our next car. Thanks again!

I called Adrian on a Monday afternoon and that Friday the exact Lexus I was looking for was…read moredelivered to my door for thousands less than what my local dealers had offered. I highly recommend working with Adrian on your next auto purchase!

Great customer service! A+. They guided me through the steps to completion abd left me updated…read moretexts. Much appreciated.

Super easy car buying experience! Great communication and very quick process. They quoted me higher…read morethan other car buyers or junkyards and paid me right away. Definitely recommend!

I am very disappointed that this dealership is no longer providing Lyft rides to customers. To my…read moresurprise, I came to the dealership today for service and found out they have implemented this change since March. With social media outlets available to disseminate information quickly with minimal cost, I can't justify why I was not informed. The manager with whom I spoke was very condescending and dismissive. This has been my dealership of choice but I am not sure if I am going to continue coming here from now on.

It's surprising how inefficient this location is for such a large operation. I waited over 20…read moreminutes just for someone to take my car, and there was no clear system in place--staff were pulling customers from multiple lines at random, with no regard for who arrived first. At one point, a technician (white man)looked at both me (brown woman) and another customer (white woman) and chose to help her first, even though I had been waiting longer. this interaction did not sit right with me and felt dismissive. The overall lack of organization and awareness made the experience frustrating and disappointing. This location seriously needs better systems and more mindful customer service.

Never would I have thought selling a car site unseen would be so ridiculously easy…read more I was waiting for my new vehicle to arrive, so I decided to check with Carvana how much I'd get for my 2018 Lexus IS350 F-sport. All I had to do was input some information like the VIN, mileage, make and model on to their site. The price came up with a price I was looking for, but the price is only guaranteed for one week. Well my car wasn't going to be ready in another 3 weeks. Well when I was ready to sell, to my surprise the price was over $1,000 more than the original price. I was so pleased with the great price they bought my car. All I had to do next was take a pic of the odometer, my driver license front and back, and my bank information inorder to get the funds ACH'd to my account, which I was told it would take one to two business days for the funds to be deposited. I then scheduled for my car to be picked up at my home on a Sunday, which was a cost a mere $90. The day Carvana picked up my car, all I had to do was provide the Carvana guy was the title, and the two key FOBs. Easy as one, two, three. To my surprise, the next day the funds were deposited in my bank account. If you need to sell your car, I highly recommend Carvana. I'd definitely use them again.

What a surprise! I've been aware of Carvana's past 'issues' so I only contacted them regarding…read morethe sale of a vehicle just to set a base line of the potential value. Well color me shocked... when they not only gave us a great price but they made the transaction as easy as it could have possible. They picked up the vehicle, and within two days we had the funds in our account and within 72 hours the note had been paid off.

Miguel first of all is a very class act. His office is small and extremely comfortable, clean and…read morejust nice. But he was so wonderful in helping us get into the truck we truly wanted. He was zero high pressure, he was knowledgeable about the truck and he was honest about prices and options and everything. He provided an excellent, personable car buying experience. We were a little stressed because this was a purchase after our vehicle was totaled so we weren't expecting it and the process was easy, quick and nice. He has high quality inventory as well. Thanks so much Miguel and his wife (and Miley the pup), we are very happy with our new vehicle!

Never had a more worse first car buying experience then this. I had bought a car here and right…read moreaway it had issues. Not even a few days of owning the car there were electrical issues and the car horn didn't work.... They offered to fix it and the car seemed to be running fine up until a few months later I get a check engine light on and the car goes into complete limp mode. I take it to a few mechanics but still after every service is done the cars still seems to not want to turn on or drive over 20mph. I've only owned this car for a year and haven't been able to drive it from May-November due to how many issues there were and the final decision was getting rid of the car in its condition and getting no money back for it. Previous owners of this car had reported a coolant leak to the engine 3 years ago before I had purchased my car from this place, this information was not disclosed to me during the sale. Eventually this issue had led to complete engine failure in the 2019 Ford Escape. Definitely look out for small details like this before purchasing a car here and check the car fax!

My car broke down and I needed to sell it, I felt like I did not have a lot of options, so I…read morestarted searching around. This eventually left me to find Escondido Cash for Cars. The company assured me that they would buy any can, even those with mechanical issues, like mine. I told them the details they asked for about my car, they even came back with a price. I accepted, and they arranged to have the vehicle picked up and get me paid. I was surprised how easy it all went down and it was certainly the easiest options for selling my junk car. If you have a non running car I think Escondido Cash for Cars is a very good option.

Escondido Cash for Cars was phenomenal to work with. I had a damaged, non-running, junk car, which…read morethey were more than willing to purchase from me. The car needed some serious mechanic work that I could not imagine any private party would want to do. The best part is they even sent one of these guys out with a tow truck to tow it away once they bought it. It was a very easy way for me to get rid of a car which ulitimately had no value to me. I would truly recommend this company to all.