Ordered 10 bagels with cream cheese, drove back to realize they only put cream cheese on 3 of them…read more(even though the receipt says cream cheese on all. So went back to get more cream cheese and asked for 2 tubs of cream cheese, since they couldn't touch the bagels again to put cream cheese on them, the lady at the front wouldn't give us 2 and only 1. We asked multiple times if we could please have another tub since we needed to put cream cheese on multiple bagels AND we just drove 30 minutes back and forth 2 separate times. We argued for quite awhile and we needed to get back so we just took the 1. The lady at the register was very rude and told us she doesn't have time for this. Very disappointed, we weren't asking for much, just enough cream cheese to put on the many bagels that didn't have any.

Very limited selection and everything seemed to be "extra" $1 extra to cut the bagels, extra cost…read morefor "premium" bagels.

Fabulous bagels, good coffee, good service. The only problem…read moreis it is popular and can be crowded, especially on Saturdays. But the staff processes orders efficiently,

Good bagels but nothing extraordinary. I had a bacon, egg, and cheese and added cream cheese. I'll…read moregive it an another try but it's just a good bagel. Some things that would take it up a notch would to use a real fried egg and not the powdered egg sheet and to toast the bagels before assembling the sandwich. Overall it's a cute shop with great service though.

Not a Detroit bagel, a little denser. Heavy SCHMEAR if that's your thing! Nice to have a bagel…read moreoption in GH though

If I could give this place zero stars, I would. The customer service was extremely disappointing…read more Whatever happened to treating customers with respect? I was charged an extra dollar for butter without being told, and when I asked if they could correct the order, my request was refused. I then spoke with another employee at the drive-thru (Mars), but unfortunately the experience was just as unpleasant. It's a shame because they have lost a loyal customer over something that could have easily been handled with better communication and basic customer service.

Our first time at this location. We noticed a line wrapped around inside but figured it was a rush…read moretime situation. All the prices were covered on their menu. They said due to price increases prices have changed. Which I can understand the time it takes to change a menu. But it isn't a great look for a chain restaurant. What we didn't expect was almost an hour wait for bagels?? They had three people working and it looked like they had a good supply and no one ever said oh we are short staffed or low on a certain bagel etc.. My husband said he had asked for his to be toasted and when it's arrived untoasted he didn't dare try to bring it up because he might have to wait another 15. It was good and everything tasted normal but I would be hesitant to return here unless I knew some changes have been made.

It's just too slow - that's all. Slow ppl slow system. Bagels are fine. If they are backed up in…read moreline I would seriously consider how much time you have. Gonna be rough.

I ordered a bagel toasted with butter. Yes I'll go…read morethere..not sure if it's a language. The cashier n cooks communicate in their language (no biggie) but when I ca understand cashier telling foo prep "she want butter". No reply she continued to steam my bagel (yuck for me, it's wet..again to me). I'm trying to signal for a toasted bag. Left with wet bagel n side of butter. No bueno.

A good breakfast spot for bagels and bakery items. Smoothies are decent and usually they are pretty…read morequick. The shop is locally owned and they are efficient to say the least. Good blueberry muffins. 8.2/10 :)

This place was busy but the line moved quickly enough. The ambiance was a little cramped…read more The bagels seemed fresh but I don't believe they are made on site. We ordered three bagel sandwiches that were on the menu. They were out of the one type so we switched it to a blueberry instead. That was fine. They added tomato to my sandwich after I made it pretty clear that I did not want it on there. It was not apparent if the person taking my order missed that part or if it was the people on line. The veggie sandwich on the Rosemary flavored bagel was pretty good overall. The other part that was kind of annoying was that I ordered my coffee hot and half sweet. It came iced and fully sweet. I would not likely be in a rush to come back but I would give it another shot before completely writing it off.

Adorable quaint bagel shop. They have indoor and outdoor seating and great coffee selections. I had…read morecheddar bagel with regular cream cheese. 10/10 crispy, fresh and it had lots of cream cheese! definitely will be back!

I've been here twice now. The first time I had a fine experience, the second time blew me away…read more Walked in just before noon and there was a line to the door. Thought about leaving but waited it out. Clearly they were super busy, but I had my food (breakfast sandwich) and drink (coconut nitro) within 5-10 minutes of the walking through the doors. Best breakfast sandwich I've had in a while and it was perfect to wash down with the nitro coffee. While the food was awesome I was more impressed with the customer service. They worked fast but did not make the customers feel rushed and handled the busy traffic with a smile on their face which is typically not the case at a restaurant like this. Well done!

The service is friendly the bagels are great! I only use the…read moredrive thru so idk anything about the interior.

Great food, fresh & tasty! I had the chicken salad on a croissant and it was delicious. Be warned…read moreit is a big sandwich I could only finish half of it. The ambiance is an open seating area & it is nothing special but the bonus is there is a lot of natural light. Service was ... meh. The woman taking my food order was rude & not welcoming. I would still recommend this joint but don't expect a warm welcome.

Loved my latte so much, went back 2 days later for another!…read more Got a SF peanut butter marshmallow latte (half sweet) & went back 2 days later for another and also a pecan pie. We get half sweet as we don't like it to be over powering. The first day the lady at the counter was super kind, the second day a different girl was definitely less friendly. Regardless the price couldn't be beat around $4 for a medium latte is a steal these days. Cafe ambience cozy. Could use some updating. LOVED the amount of syrup offerings for coffees though!

Wow! Finally had the chance to stop in to Blacklist to grab some breakfast and it did not…read moredisappoint. We arrived right at open on Saturday morning as they seem to sell out pretty quickly. I would recommend pre-ordering the week leading up if you can't get there early. We went with the BEC on a cheddar everything, spicy boy on a cheddar jalapeño bagel and a hash brown on the side - YUM. The bacon egg and cheese was our winner, but each item was delicious. The everything cheddar might be my new favorite bagel in Grand Rapids! The spicy boy did pack a punch and did live up to the name, with a lingering heat. Those who love spice would be big fans. Set in such a cute area and the interior is a very cute, inviting space. Service was wonderful and inviting as well. Can't wait to be back to try more bagels!

I was finally able to walk here this Saturday morning to try Blacklist Bagels! It's run out of Chef…read moreShack, which is a small storefront that rents out to local chefs/businesses. They are only open on Saturdays 8-1pm, and I used to live farther away and it would've been difficult to make the trip to Eastown, but currently I'm walking distance to Lake Dr. It's a small store with about 3 tables inside, so mostly for takeout. I was expecting a line at 9am, but there were only a few people ahead of me! They do open advanced online ordering, which may help with the foot traffic. I ordered 3 bagels - everything, asiago, and za'tar ($8 for 3). They were out of sesame, and I got the last za'tar bagel. I wanted to make my own breakfast sandwich at home, so I didn't try their sandwiches or cream cheese this time. I also ordered a vanilla oatmilk latte from Toro Coffee (~$6), which had a pop-up stand inside as well. The bagels almost look "overbaked/overcooked," but they really just have that nice crispy exterior and fluffy inside that bagels are supposed to have! Being from the East Coast, I've complained a lot about there not being good bagels in Grand Rapids - but this is easily the best spot I've tried! I will come here again to pick up bagels for a special occasion!

Great environment, awesome quality, really quick! They have the best bagels in town. Really great…read moresandwiches.

Super fast and great tasting bagels! Their bagels and cream cheese are super fresh and their menu…read moreallows you to customize based on your preferences. Personal favorite is the sun-dried tomato cream cheese!