We tried it out to wash a bulky item. The staff was harried and rude both on drop-off and pick-up…read more I hadn't encountered that in a while. Also, their website feels needlessly convoluted. I liked the pricing, compared to other cleaners, and they did deliver on their 24 hour promise, so it might be worth it for that alone? Maybe? But the item came out --- fine? It is not worth the walk for us, so I doubt I'll be eschewing my local cleaners to return, but glad I tried something new. There is not a cash tip jar, we were asked to tip on the screen like I was ordering a specialty coffee item. Confused everyone I was with. Not appropriate for this kind of business. They also charge for pickup/delivery which most cleaners do not.

Wow!!! So thrilled to have discovered Celsious after having been disappointed by countless laundry…read moreservices that either ignored my detergent requests or had unreliable, ever increasing pickup and delivery windows (I'm talking 5+ hours). With Uber pickup and drop off you get tight (30 min) windows. If you're not in Brooklyn, it adds to the expense but is 100% worth it for the peace of mind: you can get on with your day--and rest assured that your clothing won't be returned smelling like someone else's toxic dryer sheets. And the folding is meticulous. Five stars!

do pick up and drop off wash and fold. Great experience no complains. Clothes always come back in a…read moregood state

First time customer. Figured I'd give them a try considering the good reviews. was in touch with…read moreJoseph who returned the laundry. He told me my laundry was $45, which doesn't make sense considering the weight. I asked for the receipt with the weight that they measured. He said he would send that information. Waited 5 days. No response. texted him and he said he would call me. It's been 2 weeks. Totally unprofessional and don't recommend this company.

I've been using this place for the last year and listen this is the best Laundry I ever made. The…read moremachine's are amazing, it's so clean here people, & the people who own the place is so cool. It's always good vibes. You can sit and relax. Very very recommended.

Best laundromat in Williamsburg! Staff are friendly, enjoy the layed back atmosphere with good…read moremusic playing! Washers and dryers are super fast and really good pricing. Highly recommend!

Too bad the people running this place are what ruin it. This is the closest laundromat to me, but…read moreI'd rather haul my laundry two extra blocks than deal with the attitude here again. I came in, started my wash, and came back about thirty minutes later to move my clothes to the dryer. The warm welcome I got? An angry "Hey you! What are you doing here?" shouted across the room. Nothing like being treated like a criminal for doing laundry. Another employee saw what happened and tried to smooth it over by saying, "I'm so sorry, we just have people who come in here to mess up the bathroom." Oh great, that definitely makes being yelled at feel so much better. Apparently wearing a T-shirt and gym shorts is enough to raise suspicion now. Who knew laundromats had a dress code? Maybe next time I'll wear a tux so they know I'm here to wash clothes and not commit a crime. Convenient location, but I'll gladly take the extra walk for a place that doesn't treat its customers like a problem.

Great manager... helpful and nice. Deliver as promised nice and clean…read moreHad everything available pods, detergent, large machines, timed so no need to guess how long it takes and service

The most stand up people and the best services in the borough! Highly recommend. They are very…read moreknowledgeable.

The posted hours are consistently inaccurate. The business states it opens at 8:00 AM, but on…read moremultiple occasions I've arrived around that time to find it completely closed, with no answer when calling the phone number. It's frustrating to rely on the listed hours only to discover they're not being followed. Updating the hours to reflect actual operating times would help avoid unnecessary trips.

ByNext is a great experience! Everything is picked up and dropped off exactly as you have ordered…read moreit, and the team washing, folding, and packing your items is done with a lot of care. Highest recommendations!

The response time of the person in charge was slow almost to the point of annoyance... like after…read moremany messages you would get a response. Super unorganized, kept changing our delivery date... They have a strange policy to ask for the client's cc's cvv number. We found that to be super sus and informed the lady that we'd be at your store to pay. When we went across town to pay she wasn't available and the lady at the reception couldn't speak a word of English... it was basically super cumbersome for cleaning of one item...We did however appreciate them for trying to resolve the issue with our trouser.

Amazing. Very knowledgeable about pieces and how best to treat and care for them! Fast considering…read morethe level of detail and care. Will return again and again

Customer service and quality of service is top notch. This is the best experience I've had with a…read morecleaner and tailor. Danny has a passion for his craft and I have been further educated on the knowledge of professional dry cleaning. The space is clean and up to standards of moisture, which I learned is very important for storing clothes. I will be giving my business to Danny and his wife, who tailors, for the rest of my time in NY.

Had an absolutely incredible experience here - everyone from start to finish was amazing!! I had 2…read moredresses I needed tailored (and had been told by other tailors they were too complicated). The tailor had no issues whatsoever and I got both dresses back within 2 days - couldn't tell anything was done they are AMAZING. Super high quality service!!!! Highly recommend!!

They are the best in the town! Steven and the team are truly so accommodating…read more My clothes are always coming back in tip top shape And they accommodate, I couldn't come pick up for three weeks and they were so nice about it. Return customer , even if it's far out for me!