The best service ever. Prices are affordable,,even cheaper than in other stores. The store…read moreassistant was very nice and helpful. He helped us to get touch with customer service representatives to resolve our issue.

Amazing service! Will definitely be back! Great people and very respectful . They fixed my phone…read morevery quickly!

My service center was out of Merritt Island, Florida. James was on time, and repaired my iPhone…read morequickly

I'm usually a DIYer. When my charging port failed to work, I saw a YouTube video and tried to clean…read moreout the port myself. After being unsuccessful, I found the Cellphone Guys and read the reviews. I was pleasantly surprised that the reviews were spot on---they greeted me professionally and assured me that they could clean out the port. Within minutes, my phone was as good as new AND, they refused to take any money! I can't say enough good things about this place, and I will definitely be back for phone issues---no more DIY for me, and I'll be trusting the professionals at Cellphone Guys! Thanks!

I'm a returning customer for iPhone repair. Very happy with service. I'm a returning customer for…read moreiPhone repair. Very happy with service.

I'm sorry but listen up this is fraud and I will escalate this there is a guy at AT&T cloning chips…read moreand my number while I am writing or doing something from the other side I could hear them saying cancel transaction and everything I will escalate this to a higher team I thought this was a family but this is what money does to people. Please stop invading privacy all my phone numbers they taking all my everything they are taking my customers they are stealing in this past week they stole $15,000 in three cars that could've been in my shop but went to their body shop. This is fraud and will escalate this to hire enforcement of law.

Thank you for all the years of my family and my cell phone needs. Today Rich assisted me with my…read morebroken screen. He completed the task in 30 min and my phone was back to its normal self again. He also helped me make a payment. I bought an Otter box for my new phone as well. Thank you for fixing my new iPhone phone and making it brand new again!

Rich is amazing! This is the kind of place you go into and feel as if you've been transported back…read moreinto a time where the customer was important and an integral part of one's establishment. I have lived in Lake Balboa Neighborhood Watch and consistently used rich for numerous issues with my phones. He always greet you with a great attitude and realizes that your time is valuable and works to get your issue resolved expeditiously and thoroughly thank you Rich for the years of great service, You're one of the reasons I love living in beautiful Lake Balboa.

Dropped my iPhone 6+ Space Grey, shattering the screen…read more Apple wanted $130 + 3 (3!!!) days to replace the screen. Calling around to 5-6 local repair shops resulted in a bunch of "Nope, we don't have the 6+ screen in grey" responses and one "Sure come on down!" only to have them try the old "oh no we only have white screen" rope-a-dope when I showed up at the store. Came across these guys at Wireless Hotshots on Yelp so gave them a call. I was a little hesitant since in my experience anyone claiming to be a "Hotshot" usually isn't. Long story short, they guys are hotshots. Great customer service on the phone and in person, fair price ($120), and work done within 2 hours even though there were several other devices in line in front of mine. I've had my phone back now for a few weeks and you would never know the screen had been shattered. No weirdness, no ghost scrolling, no phantom taps. Touch-ID works like a charm, etc. It works perfectly. The cherry on top was their putting a screen protector on for no additional charge. Don't quote me on that though maybe they just felt sorry for me. I am definitely taking my devices here next time one breaks. I couldn't have asked for a better overall experience. They were honest (didn't charge extra for a supposed "bent frame" like one of the other shops I spoke to) and did an amazing job. The only knock was that their credit card reader was out that night so I can to go get cash but to me that was nothing more than a trivial inconvenience.

Stupid their dam Yelp sign says fix samsung but I just called and they dont fix samsung…read morephones..false adv.!!!! HORRIBLE PLACE

Provided competitive pricing and was fast to respond as well as to do the work. Would recommend.read more

I stopped by FastFix iPhone Repair today to get my mom's iPhone 8 fixed, and they had it ready in…read morean hour--for only $60! Most places charge more than that, but I'm glad I came here and trusted the reviews. This place is a smoke shop, boba store, and iPhone repair shop all in one. They also sell fast food, Pro Club clothes, and refill water jugs! I missed the location at first because I was looking for a separate building with an individual sign, but I called and they confirmed it was inside the "Tropicana" smoke shop, right next to a laundromat. Fast and reliable service. Plenty of parking. I will definitely consider them again in the future.

This place lays and sell the phone to me for 300$ I don't recommend any one to go this storeread more

Dont buy from them they sell items thats defective i brought a samsung fold less then 30 days it…read moregot 2 dots and they dont wanna replace it they say pay 200 more for a replacement scam and they try to blame a adult customer that has no kids in the home are even drop the device lol nice I'm sure the device was brought off eBay

With Sooooo many choices I took a stab at this place from the reviews and close location. ANDY was…read moreextremely kind, helpful and honest about whether or not to pay to fix teenager's broken iPhone or replace it. He was able to fix it perfectly for a good price. Well, since then she dropped it so headed back to see if they can work their magic..... Update: They fixed it AGAIN! Thanks again Tech Boys and Shout-out to the light worker, HIKE! God Bless!

Excellent store excellent service and Chris is really helpful. Great place to repair your phone…read more I'll get things extra for your phone.

Wow! So sad for those unappreciative people. Those bad, negative, one star reviews. I visited this…read morestore today around 11am and was greeted by Angela. One of the associates. Right away she approached me and asked if I needed help? I told her that I need to buy a phone charger to charge in my car. After careful observation what type of phone I had, she looked at the phone and the chargers that they had in stock. She told me that they don't have the charger that is appropriate for my phone, but she can order it for me and they should have it in store within a week. I agreed, and she placed the order. Told me that she will either call, text, or email me to let me know that the shipment has arrived. My son and I are both with T-Mobil and very satisfied with the network and their customer service. Whether it's over the phone or in person.. They had variety of different types of phones, tablets, chargers, lap tops, and more..Store was in a very good shape and it was clean; and fully stocked. Charger was $20.00 not including tax. Thank you Angela and T-Mobil. Will be waiting to hear back from you soon.

I was into this location around 4:20 pm on May 30th I had come to port my number over to T-Mobile…read moresince my phone had gotten destroyed and I opted for an IPhone 16 Pro (which Metro does not currently offer). I did my due diligence by calling Metro's customer support BEFORE leaving my home so I'd be prepared and would know what to do. A customer service representative told me that to port my number that I'd need my account number and a transfer pin and that since my phone was not able to turn on that I'd need to go to a MetroPCS dealer and ask for those things in store. "They can help you do that in store since you can't receive the text with your transfer pin" I went to this location and was immediately told that they (two female associates) could not help me and that I needed to go to T-Mobile. Which isn't entirely wrong but first Metro needs to issue a "Transfer Pin" for T-Mobile to use. The first dark haired, short female directed me to her associate Miriam who seconded that I needed to go to T-Mobile. I said, "But then why did your customer service direct me to come here?" It didn't make sense but I thanked them and left. Add to this awful experience that it was a 90 degree day and it was HOT. I was sweating but just wanted this done and didn't want to cause trouble. At T-Mobile the associates there helped me as much as possible but told me that it is in fact Metro who needs to provide a "Transfer Pin" and who can also provide account information like my account number. The T-Mobile associates even called Metro Customer Service to verify for me (which the associates at the Metro store couldn't be bothered to do). Again customer service confirmed that I needed to go to a Metro store. I explained that I had and they had sent me to T-Mobile which he confirmed was "odd". He told me to go back to the store and call customer service and give the phone to the associates and someone in his department could walk them through it. I went back. Miriam and her associate attempted once again to insist that I needed to go BACK to the T-Mobile store. She attempted to pass the blame off onto the T-Mobile associates. I then called Metro CS support. Within minutes of speaking to a customer service rep from Metro and a few clicks on her computer, Miriam was easily able to provide my account number. It didn't even take two minutes for her to obtain what she previously claimed that she couldn't. Miriam kept insisting that she couldn't generate a transfer pin even though the CSR from Metro had said, on speaker, with her RIGHT THERE, that she 100% could do it. She began becoming deliberately obstinate and argumentative with me when I tried pointing out that she had the ability to do this from the start and that she should have been the one to call Metro customer support to help me trouble shoot. That due to her directions, I had to run around, waste gas in the heat. I said, "You'd be frustrated too" to which she snottily responded, "No ma'am I wouldn't. I'd handle my stuff. I wouldn't be acting like you" Miriam kept insisting in a snotty tone that I needed to go to T-Mobile like a broken record. It was literally like talking to a brick wall. I was at a point of frustration and fed up with Miriam's attitude that I told her that I was needing to speak to the store manager and would be discussing her conduct with the her store manager and district manager. I hate to do this and generally leave this as a last resort but her conduct was beyond what was acceptable. At this point, Miriam became pissy and refused to help me because, and I quote, "I don't need to put up with your attitude. You can leave because I'm not helping you". Fortunately, I had Art from customer support on the phone and he bore witness to Miriam's horrendous customer service and got me to a CS support supervisor who helped me at that point and agreed that Miriam's conduct was out of line and that it's not how Metro strives to treat their customers. Art advised me to leave the location and go to another, which I finally did and that associate helped me accomplish this with customer support in all of about 5 minutes. To the store manager Angela - Your employee needs coaching ASAP on customer service. You do not handle customer issues with an attitude. She should have been the one to troubleshoot and call Metro CS before I even left the store. Instead she opted to argue and go on some power trip when she was 100% in the wrong. Fun closing fact: The associates at the nearby T-Mobile store I visited told me afterwards that they have heard a number of complaints and similar stories from customers about this Metro location when I told them what store it was. Seems this place is getting a reputation and not a good one. But no need to worry about me - I would rather lick rusty nails than deal with Miriam again. I won't be returning. Miriam: Chubby, shorter, with mild acne and longer dirty blonde hair with highlights, brown eyes. (Just in case she provided a false name)

My rear lens broke and my camera was not working on my Iphone 13 Pro Max. I needed a quick fix and…read morethat's exactly what I got! Not only did he give me a good price, but he was also super friendly and knowledgeable. Highly recommend!

We've come to this mall kiosk for phone repairs for the last several years. The guy running it is…read moresuper helpful, very friendly and extremely knowledgeable. He has always helped us with every phone problem that we've had... Plus he has provided us with resources for other tech issues. His work is thorough and meticulous. Even when there are a few people in his kiosk, the wait is never very long. He's also even helped us when we've called him on the phone to ask questions. Really nice guy. We highly recommend this business. The owner always delivers and the prices are reasonable.