Fixed my screen in 25 minutes and did a great job. Prices are fair and the employee who helped me…read morewas efficient and kind.

Perfect and fast Best price and quick in reseda thank you…read moreguys. highly recommended. ....

Hamilton is the best on costumer service he definitely know how to help costumers thanks a lotread more

Terrible customer service. Everyone working at this location seems completely indifferent and…read moreuninterested in helping customers. They don't listen to your concerns or care about your questions. Their responses are dismissive, as if they just want you to leave them alone. Absolutely unprofessional attitude. Very disappointing experience.

Only one word describes the service received...AWESOME!!!…read more Transaction was easy and even walked out with a free premium case for my phone. Beyond happy!!!

Want to give 0 stars but can't. Don't be fooled by some of the other reviews here; some are fakes…read more Went in to buy a charging cord. Got charged $10. Cord wouldn't work with my phone. Would not charge. Came back a few days later and the guy threw the cord in the trash, gave me a new one and said this was he guarantees will work. OK that's cool. Go home and this one shows charging on my office but after charging all night only moved up to 10% charged. Called my phone company and they said they would send me a charger. Great Go back here to get a refund and the guy at counter said he won't refund me. Started being real disrespectful and trying to bs me with cell phone lingo. When I wouldn't fall for it he started yelling at me and started waving bye to me. This made me angry and I really wanted to teach the young kid a lesson. I left and told him I would write about my experience on yelp. He said he doesn't give a f and that he would make more reviews from his friends to counteract my bad one. Hmmm shady. Anyway don't come here unless you like to get swindled. I even left my cord that I paid for there and told him to keep it as I have no use for it. They can sell it to some other poor sap.

Rich the cell phone Doctor can fix your cell phone & treat you as a family member with great…read morepricing fast repairs with quality workmanship..

Thank you for all the years of my family and my cell phone needs. Today Rich assisted me with my…read morebroken screen. He completed the task in 30 min and my phone was back to its normal self again. He also helped me make a payment. I bought an Otter box for my new phone as well. Thank you for fixing my new iPhone phone and making it brand new again!

I've been coming here for almost 2 years and this place has always taken care of me. Kind, friendly…read moreservice with a smile and a laugh. Being in the military I keep some odd hours, the owner has gone out of his way to accomadate me many times, and its always greatly appreciated.

Absolutely the best service ever. The owner is so friendly and i am in and out in minutes. I am a…read morecustomer and will definitely continue to be a loyal customer and refer people to mobile toys.

Gone down hill since taken over from Virgin Mobile. Every update makes it more difficult to access…read more It is profit over service. Grr!!

I normally only write about food and experiences with restaurants but I couldn't pass up the…read moreopportunity to rate this business. I went to this Boost Mobile store to get a new phone. I was amazed with the level of knowledge and professional courtesy from Kenny in the store. He guided me through the features and price range that I was comfortable with and I scored a good deal on the phone that was best for me. My awesome experience did not end once the cash drawer was closed. Kenny proceeded to help me transfer my contacts and photos from my old phone to my new phone. I did not get this level of service from the previous Boost store that I went to in Canoga Park. I wonder why all of the Boost stores are not the same. Kenny is not out to sell you a new phone, accessory or payment plan......He is out to gain you as a loyal customer to such a fantastic experience in his consumer market. Keep up the good job. I will not shop any other phone store except this one.

From the moment we stepped into the store Juan was friendly, knowledgeable, and genuinely…read moreinterested in helping. He walked us through multiple plans, answered all questions with patience, and helped us save money. Customer service at its finest. Many thanks, Juan. Sincerely, Eduardo

I didn't catch the employee's name, but he was tall, heavyset, with long hair and a beard…read more I went into this store because my cellular data and reception had stopped working altogether. I had purchased a new phone through AT&T because they offered a significantly better deal and better coverage in my new ZIP code, including a new iPhone 18 Pro Max. The AT&T employees had already spent quite a bit of time helping me navigate T-Mobile's process to obtain a transfer PIN so I could move my number over. From the beginning, this employee was dismissive and unnecessarily rude. The first thing he told me was that the AT&T employees should be handling this, not him, and that they had "failed at their job." He then repeatedly insisted that I should simply do it myself through the T-Mobile app using the account owner's login, since I was on a family plan. I tried several times to explain why that wasn't possible in my situation, but instead of listening, he repeatedly talked over me. At one point, when I continued trying to explain the issue, he responded sarcastically, "Okay, well, I'm just gonna stop speaking then." The one genuinely helpful thing he did was temporarily set up my phone number on my friend's phone so I could make calls. However, I felt so unwelcome in the store that I ended up going back to my car to make the necessary calls and try to resolve the issue myself. Eventually, we tried exactly what he had repeatedly insisted would work: getting the account owner's app login and password and attempting the transfer through the app. As I had already explained to him, it didn't work. I went back inside and calmly asked what the next step would be. His response was essentially, "Nothing I can do. Have a great day," and I was dismissed from the store without any attempt to offer another solution or explain who I should contact next. What bothered me most was the attitude. At no point did I blame him personally, raise my voice, or speak disrespectfully to him. I was simply a customer dealing with a frustrating technical/account issue and asking for assistance. Based on this experience, I personally would not recommend T-Mobile. But if you do use T-Mobile and need in-person assistance, I would especially avoid this particular location. Customer service should involve listening to the customer and at least attempting to point them toward a solution--not talking over them, criticizing employees from another company, and dismissing them when the first suggestion doesn't work.

Absolutely incredible service! I can't thank the team enough…read morefor saving the day! Losing access to your data is a total nightmare, but they handled my situation with incredible professionalism, efficiency, and skill. Not only were they lightning-fast, but they were able to successfully recover everything and transfer all of my data onto a brand new hard drive without a single hiccup. The entire process was seamless, stress-free, and executed at top speed. If you ever find yourself in need of data recovery, don't hesitate--this is hands-down the best service out there. I am super happy with the results and will definitely recommend them to everyone I know!

Bought a 27" monitor from these guys. It was super cheap and brand new condition, honestly my…read morerecommended to go spot. They said they also did cell phone repairs which is dope since I might use them later on. I love their customer service, I think the guy who served me was Edwin, big Afro, cool guy. 10/10 would recommend

I went in there ready to buy a phone today, was shocked by the reasonable price, I just had a few…read morequestions about buying a used iPhone, but I was blown off when a Vietnamese customer walked in. I won't be going there again.

Well, Joe Duong is pretty much a Can-do person, he is so talented and expertise about phones and…read morerelated issues to run this store The prices of services here are also reasonable. Totally recommending this store to my friends and family members. Wish you luck Joe

My iPhone 6s Plus , old phone but they were able to order the items they needed to fix battery…read moreissue (replace the old battery) and their team did a great job. The lady that works there was informative and helpful as well as their tech. I didn't get thier names but you know who you are, thank you guys! You guys got a loyal customer for my phone issues. Battery replacement only cost me $40. Service only took 90 minutes

I've gone to this shop multiple times for my devices and the experience is consistent and…read morepredictable, the service is prompt clear professional and very reassuring. Shadi is great knows his customers and just leaves you feeling you're in good hands. I went in to have the battery of my iPhone and screen repaired/replaced and it was done really quick and of such quality all my enthusiasm of getting a new iPhone 17 from the Apple Store vanished entirely. I felt like I had a brand new phone. Shout out to Shadi. More power to you and your biz. Shukran