I made an appointment through Gustavo at their office to have Raphael come out to our house and give us a project quote. Gustavo sent me an email confirming time/date and providing the direct line for Raphael. When the time passed and nobody showed, naturally, I called that direct number for Raphael. He said he had no idea about our appointment. So, I made another appointment, this time directly with Raphael. He failed to show up to the second appointment. I haven't received a phone call or an explanation. If they can't handle step one, no way I am trusting them with a project and tens of thousands of dollars. My impression of them is that they are terribly unprofessional and cannot keep simple times and dates straight. read more

Here is a video showing SCI employees disregarding Dust Suppression practices while cutting and grinding pavers. Silica dust was all over the house and soils were also impacted. https://vimeo.com/390337815 read more

Tiago, the sales manager is amazing..I love his work especially on driveways, they have a special driveway crew that SPECIALIZES in ONLY driveways and they do a FANTASTIC job. They are a real company, licensed, bonded, insured, everything and get in and out quickly. Tiago is easy to work with and really on top of the job throughout the entire process. He is easy to work with and has good customer service as well. Hats off to Tiago and his team, top notch, especially for pavers! read more

Silva Contractors did a terrific job installing pavers in my driveway and yard. It was a pleasure working with Rick and his crew during my project. The team was friendly, hardworking, and the craftsmanship was top notch. Rick cares about making your space beautiful and wants to do the best job possible. He is also a great communicator. I highly recommend Silva Contractors and would hire them again for any future projects. read more

I have a demolition work to take down an old house in order to build a new one. I contacted Silva Contractors and they responded within 24 hours. Rick Silva, the owner, came himself despite our job site is a bit outreach for them. He was very professional and courteous. He toured the property and gave a rough estimate right on site and promised to develop a detailed proposal in a few days, and indeed he sent one shortly after. The scope was very clear with specific inclusions and exclusions to give a clear idea as to scope and cost of the work. While there have been repeated delays on utilities disconnection, Silva Contractors stayed connected with follow-ups. Their understanding and patience were an assurance to someone new to this construction thing as to an average homeowner we are not equipped with the knowledge and experience as the professionals. Thank you, Rick. read more

Paulo and Pablo came out (on time) and gave me a free quote for pavers at the front of my house. When I started to tell them what I wanted, they suggested I add drains for my gutter spouts to go underneath the pathways. No other company noticed this detail or offered this service - this attention to detail and the desire to give great customer service is what won them the job initially. They also added extra curves to my pavers for a very low price. Their price was very reasonable compared to the others. They offered the best combination of attention to detail, customer service, and professionalism. They communicate really well throughout the design and project process. From picking out the pavers to choosing a pattern to choosing the color compaction sand you want to use. Every day they would clean up after themselves and I almost forgot they were there. They also moved several sprinklers for me and when one of them wasn't working correctly they promptly came back out and fixed it, even after I gave them the full pavement. After the project was done they came back out and cleaned up one last time and even power washed my driveway free of charge. They genuinely want you to be happy with their service and go above and beyond. This kind of customer service is really hard to find these days and I really appreciated it. Especially Paulo - he always went the extra mile to make sure I was satisfied with the job. I'll have them come back and do my drive-way next. read more

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Tiago did a wonderful job trnaforming our backyard into a beautiful and cozy outdoor place for relax. Great job done in several days only and for a very reasonable price! Eugene, San Jose read more

They helped pick up some junk I needed to have removed and disposed of. Great service, on time, and a reasonable price. I would use them again in the future. read more

The Silva contractors team did an outstanding job fixing our driveway, and we are very pleased with the result! Before hiring the Silva guys we had two other bids which were significantly higher our budget for this project and another one from a company that was mostly interested in building a new paver. The work was completed on schedule with no unexpected charges. Steve was providing timely updates every step of the project while his team was working on removing sunken pavers and resetting them at the proper height. Our driveway is now perfectly smooth again!:). We will definitely recommend them and hire them again for future projects! read more

Silva Contractors is a company with great integrity and wonderful service. They put customer satisfaction as their number one priority. I would definitely recommend them. read more

These guys are completely disorganized on the business end. I've been asking for a valid receipt for the work they completed for over 3 months. They either over charged me for the work or don't want to stand behind it. Either way if you want valid documentation that you can use for tax purposes I would stay away from them. The system hasn't been tested in a storm yet so it remains to be seen if the system they built works yet. Add to that I'm stilling finding trash that their workers threw onto my hillside. Unless you speak Portuguese you can't communicate with the workers on site. read more

Excellent job! They all work on time and they did everything I needed! For sure the best I've ever seen!

My husband & I are very happy with; Silva Contractors Inc. (SCI) for the good experience and job well done! Rick Silva is very professional in his field and his crew are very good at their work with the care and knowledge that it needed- they always were on time and very courteous! read more

I have asked for 150 cubic yard of dirt and two trucks of gravel, Tiago visited the site and gave us the quote and told he will confirm the dates but never heard back from him. We reached out to his office but nobody can provide a clear answer. The whole experience left us frustrated and our schedule is impacted now. read more

In June 2018 my husband and I requested a quote through yelp for our backyard. Rafael came out to provide a quote on 6/15. He said he'll email us the quote and referred a landscaper used by the company to put in the sod we would need. The landscaper was Victor Caballera from Caballera landscape & maintenence. Victor came out to provide a quote for the backyard and ended up getting hired, saying he could do the landscaping and sod needed in our front yard before July 7th (which is the day we were having our sons birthday party) He removed dirt and cinder blocks and hauled it away, leveled the front lawn, extended the irrigation system, replaced the old sprinkler heads and fixed a leak on the water main, hooked up the manifold to the new connection, disconnected the old connection, installed a drip system, installed a sprinkler timer and installed two drain pipes to run through the lawn from the house to the sidewalk. The job was finished before the party on 6/30 we paid $5,150 in 3 installments throughout the duration of the job. Victor set the sprinkler timer and said he would be back in a few weeks to check on the lawn and instructed us to not walk on the lawn until he returns. I went out of town the first week of July and my husband tells me the grass isn't looking so good he's tried contacting Victor and he has not responded . I returned home and reached him through text messaging on the 7/12 to let him know the grass was growing out of control and the sprinklers were going off 3 times a day for 10 minutes, it's flooding the grass and it's dying in some areas. He replied "Sorry about not texting back but just keep watering the grass and dont let it get dry and ill make an order for the grass and ill change the rolls if necessary. I can stop by Tuesday afternoon (July 16). Just leave it how it is" he never called or came Tuesday. I text him on 7/19, 7/22, 7/25, 7/26 & 8/2. Not to mention me & my husband trying to call him & leaving him voicemails. I finally reached out to Rafael to contact Victor and he was able to get ahold of him for us. Per Rafael, Victor was out of town visiting his mother who is not doing well health wise and will contact us when he returns 7/29 or 7/30. Still no call from Victor. On Friday (8/2) I called Victor he agreed to stop by on 8/3. Again, no call no show. I called and called, he actually ended up changing his voicemail to a Spanish only greeting which made it impossible for me to leave a message since I don't speak Spanish and there was no beep to leave a message after the greeting. It seems like it was a text-only message that could be sent to him. On 8/6 I text him saying I'm unable to leave a voicemail on his phone, please call me. He called & agreed to come by on 8/8. Again, no call, no show, I text him on 8/8 asking why he never stopped by. He replied, he'll call me in the morning. I text him on 8/10 to set up another date to stop by. No reply. I called him on 8/11, he said, send him pictures of what the problem is, I did, no reply. Text him again on 8/23, no reply & 8/28, I text him another friendly reminder to let me know when he can stop by, he replied "thanks" Talked to him after that he said he'll stop by on 9/10 in the morning & to send a reminder text the night before. Again, no show, no call, today 9/11 I called Victor twice & text 4 times. I reached out to Rafael, again today, no reply. Victor is hired to work for Silva Contractors and then referred to us by Silva Contractors and we pay over 5 grand for this disrespect, wasted time & stressful ordeal. We can't even plant our plants until the drain is fixed and we need it fixed definitely before the first rain (the drain was put in on the wrong side, we need it moved away from the walkway so it drains away from it, not on it) When we book to have our backyard done by Silva Contractors, we definitely don't want to give Victor any more money and now, we're not sure we even want to give Silva Contractors our business. We would like this remedied as soon as possible, either by Victor or Silva Contractors, since Victor is hired & referred by them. Seems like the last payment should've been held until 3 weeks after the sod is put in to ensure they come back to check on it and give aftercare instructions. This is upsetting to say the least. We've already had to put grass seeds on our "NEW" lawn, now we just want the drain pipe moved. Please fix this Silva Contractors. read more

Silva Contractors completed our permeable paver driveway earlier this year and did a fabulous job! Tiago was the partner in charge and was true to his word--the crew were real craftsmen and the beautiful herringbone pattern was flawlessly executed. We loved the work, the people and the price. read more

I like the quality of the work these guys did. They have the right tools and equipment to do the job. The communication with Robson was straight foward and no hidden surprises. I would recommend them. read more

Worked with Tiago Silva and he was responsive and easy to deal with. Everything was done in less than a week for 1000+ sq ft of area and crew was neat and professional. Glad I worked with them and hopefully another job in future. read more

Steve did a great job helping me plan the patio and putting together a very affordable quote. His guys were very skilled and fast, turning a dirt back yard in SF into a beautiful 500 sq ft patio in just two days. Very appreciative to them and highly recommended to others!!! read more

Silva finally closed my project with discount and fixed every issues. Hope not finding anymore.

When my wooden retaining walls failed I wanted to rebuild them using stone blocks for more durability and better curb appeal. I had my driveway done previously in pavers but could not reach the contractor who had done that job for me. I found Silva Contractors working in my neighborhood and they had just completed a beautiful driveway there. Steve is a cost estimator for Silva and he was very prompt responding to my call and came out the next day to look at the job. This guy really knows his business and is so easy to work with and I knew right away that Silva Contractors was the right company for my job. The crew that came to do the actual work were very hard workers and easy to communicate with. They were efficient and completed the job quickly and they also kept the work area clean and organized. Steve designed the project for me and was very clever in how he concealed some exposed service and drain pipes. The CEO Rick Silva is a super nice guy who also came out several times to look at the work in progress and after competition. I am so happy with the result and it has received numerous comments from the neighbors. I plan to use them again for another project shortly. It is no surprise this company has very positive feedback. read more