What started out as a bad experience with this dealership turned into a very good with me getting the 2023 nissan kicks that i had looked at they started listening to there customers.Thanks Hermann and Andres and Vale read more

Sign It Drive It - Used Car Dealers Near Me - Denton, Texas

After seeing two vehicles advertised on autorader and carfax for fair prices, we made an appointment and showed up for test drives. That took about an hour of our time, not great but not the reason for the low review. After deciding on one, we were given an offer lowballing our trade in by $7k compared to two other offers we had received. When we removed our trade from the deal, they added $1,000 to the asking price of the vehicle because "that price requires you to finance through us, it's disclosed on the internet". Well, it's not disclosed on the ads we responded to, and if it had been then it would have been a high price compared to the market. read more

DO NOT work With This company. I had a horrible experience with them. Called asked them if they can take ev tax credit on the point of sale. They agreed so I drove 2 hour to there dealership. The purchase was flawless. That was 4./26. 10 days later they told me they couldn't take the tx credit as irs website is down and wanted me to pay it or return the car. I financed the car, finance company already funded. They would have to purchase it back from me if they want the car back. I was being nice and told to give me an offer. They told me they will illegally not issue me title and license plate and illegally tow my car. If you want this headache then buy from this dealer. As of now I still do not have my plates. 6/9. Temp is almost expired. My sales rep was DEXTER. Nice when you buy but the devil if you don't left them strong arm you. read more

Sign It Drive It - Used Car Dealers Near Me - Denton, Texas

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THIS PLACE IS SUCH A SCAM overall! First of they have terrible salesman that don't listen to there customer. You ask the salesman a question and what price range you're looking for and they try to give you something else out of your range. My girl went there looking for a car and the salesman she had which was A lady wasnt doing a good job at all, so she has to talk to the manager on what to do everytime she made a wrong sales move. Once we were leaving the manager comes up to us and starts getting disrespectful and talks to us crazy! The manager looks like someone's son running his own business not knowing what to do. I highly DO NOT recommend this dealership at all. Buddy is missing an opportunity and the car price range and car model your usually look for isn't an option there. BTW they run your credit first read more

This place seems incredibly shady. I went to go look at a 2010 Toyota Tacoma with 135K miles that they had priced just under $12K. Seemed high to me but wanted to check it out just to see. It was "very clean" as they put it but had no service records for the vehicle at all and with a 15 yr old car there's no way it's in perfect condition. They also put A LOT of pressure on me to buy right then and there after I repeatedly told them I'd need to talk to my wife first. The salesman who worked with me was very nice and overall really helpful, but the dealership as a whole seemed like they were hiding something about this truck. So after talking through it with a good friend who is a mechanic and very knowledgeable with cars, specifically Toyota, he told me they were definitely overpricing it. I offered them $8,000 for it and they said no and said it was a "Very clean and well-priced car". I went on KBB, who they "partner" with to price vehicle trade ins. I looked up the exact VIN number of the vehicle I was shown, as listed on their website. As it goes, the range at which this car goes for on KBB in EXCELLENT CONDITION (Which is not possible for this 15 yr old truck) doesn't even surpass the $8,000 which I offered them. They claimed they bought it as a trade in from an individual at the price they listed it at ($12K) which doesn't make any sense either as they would make 0 profit on the vehicle. As the kids say these days: "The math ain't mathin!" Needless to say, they are clearly price gouging this car and trying to get all they can for it by asking for approx. $5,000 over its real value. As someone who works in sales myself I understand wanting to make a profit, but that is wildly out of range. I do not trust them and I recommend steering clear if the other 90+ bad reviews haven't said enough. read more

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Buyers beware! I purchased a car from this place a few years ago and of course got Gap insurance to protect me. Unfortunately here I am, my car totaled from a drunk driver and literally the plan they sold me was NEVER going to pay a single dime on any form of gap needs I have come to find out. It is because the type of Gap insurance they sell is a type that is pretty much a scam. They some me a plan that knowingly wouldn't have been able to be used the moment I stepped off the lot and didn't provide any information on this to me upon purchase. Don't purchase here read more

I bought a car from here about a month ago and I've had nothing but problems with it. I went in to talk to them and they basically said it's my problem, even with purchasing a warranty. My suggestion would be to never step foot in this place. read more

Andres helped my get the best deal for my trade in and put me in a 218 ford raptor, best car buying experience hands down

I called sign it. drive to inquire about the price of a preowned vehicle. It was about $17,400. I had horrible experience with preowned car dealers having zero integrity, charging outlandish hidden fees, so I gave this one a call to ask if they have any other fees...hidden fees. I told them I'd I'd like to come in and look at your car I'd like to pay 17,400 + tax, title and license. I was told there's a few other fees but there really insignificant.... so we drove the hour to see and drive the car. We drove and liked the car BUT....When they walked us to to the "table" with their price for the car for us to drive away, their driveway price was $23,000. Over $5,000 in "insignificant fees"? And we front-loaded this conversation only to be mislead that this dealership wouldn't charge unnecessary fees ... this dealership was dishonest. Not even close to the truth. This is my story and your warning. Do not go to this place...they're dishonest and they will lie to you on the phone to get you in there and drive a car. ZERO INTEGRITY. ZERO honesty. In the world we live in today it seems acceptable to behave this way. I'm really not too surprised that this behavior takes place today. 2 days later we paid cash for our car at David McDavid Honda.... the advertised car priced online + TT&L.... ONLY!!!!! Do your homework. Walk away from any dealership adding extra , unnecessary fees. We walked out!!!! Don't go here. More than disappointed. read more

Drove 40min for a confirmed appointment to buy a vehicle. When I arrived they attempted to take me outside to show me another entirely different vehicle while not having the decency to first notify me that the vehicle I came to see was already sold. Spoke to the manager about my disappointment with the situation and he was very cavalier about everything telling me they were busy and these things happen. My perception is that he is a low quality manager. Not surprised with all the bad reviews. Read them! If the manager could not address a simple customer service situation that only required common sense I doubt they he is equipped to deal with other complex problems that arise during vehicle purchases that require customer satisfaction. read more

Less than 1 star. Super unprofessional and shady. Ran our credit multiple times for no reason. Wouldn't release the vehicle we were purchasing for a vehicle inspection. Do not buy here! Glad we didn't.. read more

This is the absolute worst place to buy a car. Like worst than the sleaziest places in all the scum places in Dallas. Voted D magazine's Dirtiest Douchbags of the year. These assholes LIED about a vehicle having structural damage. They misrepresented the vehicle as another. They provided partial Carfax reports. When I found out the vehicle had structural damage and they lied to me, they said it's my problem now. The vehicle did not have structural damage listed on the Carfax but they knew it had structural damage because it was on the vehicle history report. Now I'm educating everyone on the real story behind this deceitful business. Since they are unwilling go make things right or even fair, I hope this helps one person go anywhere but here! And do not buy from TJ Smith. He likes to brag about how he sells 18 cars a month, but when you do that unethically and dishonesty Karma is a bitch, little boy. read more

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We didn't ultimately purchase a vehicle, but we had a very positive experience shopping with our sales rep Lathan. He was very honest, kind, attentive and polite. He showed us several vehicles and made car shopping in the extreme TX heat as pleasant as possible. read more

This company will not sell a vehicle at the advertised price without thousands of dollars added on. Prior to going to the dealership, I was told they would sell the vehicle at asking price plus the regular tax, title and license, but once I got to the dealership, I was lied to when they added several thousands of dollars the out the door price. So beware, they will lie to get you to their lot and you will find that you have wasted your time after learning the real cost of purchasing a vehicle from them. read more

DO NOT TRUST THEIR SERVICE SHOP!! They certified my car with four bad tires and a bad alignment. Take the car you're interested in to a dealership of that make. Get THEM to look at it. It'll cost you $150 but that's better than buying a junk car. After I got the sales team to throw in 4 new tires and an alignment I bought the car. When I let the service shop at Sign It Drive It do the alignment it came out worse. Took it to another place to let them do it and no more problems. They literally can't even do simple jobs. Take your car somewhere else!! I won't even take it back there for free oil changes. Trust. read more

Sign It Drive It - Blown tire 10 minutes after driving off lot - Used Car Dealers Near Me - Denton, Texas

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Horrible dealership!! Selling cars that are already broke down and covering it up just to make a sale then not fixing it when it broke down after having it for 2 days !!! read more

Buyer beware!!! Run away. Don't do business with this Sheisty business!!! Liars, all of them. Returning the vehicle ASAP. Threatened with Law suit, they said they would report the vehicle stolen and have me arrested! Really? Want 4000 down and high interest with ungodly amount for payments! Stay away from these idiots. You will thank me. I would have given a zero. read more

I will start this off by saying this is less of a review, more so a telling of events. Everything stated is 100% true and factual. After losing my car to a total loss accident at the beginning of March, (the beginning of Covid-19) I was without a vehicle for sometime. Due to the fact that I suddenly had low income due to the virus, and find myself in the poor credit bracket (look away Yelp friends), I didn't think I had many options. I searched and searched and kept seeing a slough of cars from this dealer. All seemingly fit my criteria and price range. Admittedly, I did read the less than stellar reviews, but did notice that they work with many credit situations so I sent an inquiry about a vehicle. I received a call fairly quickly and arranged an "appointment" due to the low occupancy levels of the situation at hand. During this whole process, I kept reminding the dealer of my credit situation. They didn't seem to be thrown off, and kept going. I test drove a car (2014 Honda CRV with 76,000 miles). Keep in mind, they don't take you on any highways, or anywhere where you will go over 45 MPH. I liked the car enough and reminded the dealer once again of my situation, and he assured me they would be able to get me in the car for the payments I needed. I decided to purchase the car and they worked on the paperwork. I once again reminded the finance manager of my situation, they assured me it would happen. I signed my paperwork, payed my $3000 dollar down payment, and came back Monday to get the car. The car ended up having several problems right off the lot, I can't fit them all here as it will go over the text limit. However, at the two week mark I received a call from the credit union that Sign it Drive it made my deal with. I needed to complete an over the phone interview, to see if I was still eligible for the loan. After the phone interview, due to a financial oversight, the credit union wanted me to either get a co-signer or return the car back to the dealership. I thought about getting a co-signer, as I did not want to be without a car, and once again searching with my credit situation. However, ultimately this was the way out of a very bad deal. Up to this point, I was still quite neutral with the dealership, they seemed to be quite shocked themselves that the credit union didn't work out, and they were losing money themselves. Finally the finance manager came in, and stated that due to a crack in the grill that was "not there before I took the car" they would only be refunding me 2,700$. He stated it would cost 300$ in parts, and made it seem like they were doing me a favor by eating cost and labor. I was in absolute disbelief, as I knew that crack in the grill was there upon purchase (it was a cosmetic issue that did not bother me). He stated that it was in none of their photos, and that I must have done it. At no point did he show me their photos or offer to show them. The vehicle was no longer listed on their website (duh I bought it). So no photos were listed online. HOWEVER, because I sent screenshots of the car straight from the website to my insurance company, I still had the photos. The crack is clearly visible, and obvious, as it took off a portion of the chrome. (Photos attached-with sign it's drive it logos visible) I showed these photos to the finance manger and he said he would show my photos to the manager (did not take my phone). He returned and sheepishly said they would return my full down payment. Now friends, do you think they honestly didn't notice that large crack in their photos, or do you think they were trying to shake a little change out of my pockets for taking their car on a free joy ride for two weeks. I'll let you decide. Bottom line here is- they get two stars because I'm sure not every car here has problems. I met a return customer in the lobby when I was returning the vehicle. They are a very high volume dealer, and because of this I honestly believe the salesmen are unaware of what cars have what problems. All the salesmen are very very young, and I'm sure this is just a stepping stone along the way, and are just going along with what they are trained to do. I can't fault them for making a living, but at some point you have to look within and ask your self if your ok with being complacent with business tactics like this. I'm not telling you not to come here. If your in a rough spot, and desperate for a car, odds are they will get you into one. However, ask if you can get it looked at by a trusted outside mechanic. Know that this isn't your only option for a car though. Finally after 3 months, and this deal on my record I'm in a brand new 2020 car, with payments far less than they were going to be on my car from here. read more

Sign It Drive It - Crack in grill, with chrome missing. Very visible. - Used Car Dealers Near Me - Denton, Texas

Hi there, if I could give this place zero stars I would. We sold our car to them (which was in pristine condition), and they, in turn, sold us a piece of shit. They drove the car up and left the driver door open knowing it wouldn't open with the key fob. We pulled the Carfax and it was clean. They signed a paper saying they would fix two minor issues we found. We get the car home and start digging deeper.... This car has obviously been in a flood. They knowingly covered up every sign of it. I saw where trim pieces were glued back together. I'm disgusted. Please don't purchase a car from this wretched place. read more

Don't buy from them they sold my 22yr old son a 36,000 car that was a lemon head, gaskets were blown on it so many problem the warranty he bought through them would no pay for things to be fixed when he went to talk with them they laugh said texas was a state that is buy as is try and sue us plz do not buy from them .... My son credit will now probably be bad now cuz he has no many to fix all of these problems read more

Don't waste your time. Can't be that many negative reviews without good cause! They will send you an illegitimate offer to get you in the store. Offered a fair trade value to get me to drive from Lewisville. dialogued with sales rep for a few days before I decided to bring in because they gave me a range that was fair. Once arrived, They put the pressure on me to buy one of their cars before they would even consider buying mine and refused to even offer anything for my car other than saying how clean it was and I should be able to get the price they offered somewhere else. read more

I have purchased two automobiles from Sign it Drive it. We are in the market for a Honda Pilot. We went back to Sign It to view their inventory of Pilots. We found one we liked and asked permission to take it to our mechanic for a pre buy inspection as we have done previously. We currently own a Pilot and love the car. This is where Sign It and one of its sales manager allowed twenty grand to walk out of the door. For some odd reason, if you have decided to purchase the car pending a successful pre buy inspection, you must first take the car for a test drive. If you don't take the car for a test drive, no sale. I was asked if I didn't take it for a test drive, how would I know I liked it? I told the sales manager I would be driving it to the mechanic and that could double as a test drive, and my Pilot was sitting in their parking lot. I was informed that my "condescension" was not appreciated. Further if I did not test drive it, I would not be allowed to take it to my mechanic. Sign It may have more business than they need. They sure treated my business that way. read more

Ive owned this car for almost two years now, and no exaggeration, I've had an issue with this car almost every month. Each issue costing atleast a couple hundred. I've put myself into debt for this car. Quoted 5-8k minimum to fix the front end of the car. Battery going out, ac going out, replacing the starter, ELECTRIC power steering, fixing components under the hood that weren't even attached,ac fans, thermostat gauge, evaporator core and heater core ( which caused coolant to leak all over my car even soaking into my carpet) which as been making me sick for months.The list of what I've done for this car goes on and on. SO MUCH MONEY AND STRESS put into this car. And recently found out this car has 3 accidents on the car fax, it was a salvaged title with frame damage and i was told it has only been hit by a Bicycle while parked. This place is a scam and everyone who works here belongs in the 9th layer of hell. read more

I was pleasantly surprised at my experience at this dealership. I came in with a VERY specific idea of what I was looking in a vehicle and Christian truly delivered. Not only was he outgoing and personable, but also extremely patient with me until he found exactly what I wanted. The financing process was expedient, yet thorough, and I left feeling valued as a customer as well as having the utmost confidence in my purchase. The level of service Christian provided with knowledge, patience and pure professionalism was unparalleled. read more

DO NOT BUY FROM HERE!!! HORRIBLE SERVICE HORRIBLE PEOPLE * I went for a 2017 Bolt car. I was told I was getting a phase 2 charger (it's a electric car) When I got home it was a phase one charger. I was also told it had the "super charge" feature. And that was the only reason that I wanted to buy this car. The guy assured me that it was a fast charger and that it worked. I made sure to double check. I get home and try to take off the "cover" for the fast charger. It didn't work. I tried to return the car because we bought it under false pretense. They said the best they could do was have me pay for those features that I already thought I was getting- (14,000 worth) through them?? They did however get me the phase 2 charger- that I could have gone to another dealership and gotten along WITH the other feature I wanted. For the same price. I admit I could've pulled out the charger and plugged it in and watched it charge for 3 hours.... but for someone who assured me that he knew what he was talking about I didn't think I would have to. Any other car dealership you wouldn't need to. And as far as the fast charge- I pointed at it and said this comes off right? And he said "yes I'll have them look at it." All in all don't waste your time or money!! read more

I bought my 2018 Honda Pilot and have had nothing but problems with it. The car has had consistent transmission issues with it at 40000 miles. I scheduled repairs and they say they fix the problem, even though it pops up on the drive home. I would never recommend this place ever. read more

!!!!BUYER BEWARE!!!! - I purchased a used vehicle from Sign IT Drive It 3 weeks ago, my salesperson was Manny. Since I was purchasing from out of state I wanted to make sure that the vehicle was in good condition. After 2 weeks of speaking to the dealership employees (Salesman, sales manager, head mechanic, finance manager) everyone assured me that this truck was immaculate and on the showroom, it was so perfect. Everyone I spoke to also stated that this is the owner of the dealership's truck and it is in great shape. Everyone I spoke to had the same story, "this truck has over $45k worth of recent work done to it, it's perfect." I have emails, texts, and phone calls from multiple people representing the dealership and all were lies! At this point, I felt comfortable and decided To purchase. I had the vehicle shipped to my house and was excited to drive my new toy! Had the truck for 2 days before it went to the shop with over $5,000 in initial repairs!!! For a truck that just had $45k in recent work done, (some of the work on invoices they emailed me was never done per my mechanic) how come the basic maintenance has been overlooked like AC not working, fuel filter, fuel pump, oil change, headlights, battery terminals, etc. The vehicle is not even able to go through a car wash because it leaks! These are just a couple of the many issues. I have reached out to the dealership to give them the opportunity to make things right, I first spoke to my sales rep Manny he said " Sorry there's nothing we can do you bought the truck as is!" So then I spoke to his manager. He asked me to send him the invoice and he would call me back within 30 minutes. Never called! That was 4 days ago! I called in again today, they transferred me to the finance department, the gentleman could not help me and told me that I would receive a call from the General manager within 30 minutes. Guess what, this never happened either! I know used cars will need a little work, but when the bill is 5K after 2 days and 67 miles I feel that this dealership and all of it's employees I spoke to all lied to me!!! I feel that I have been a victim of fraud by this dealership and wanted to let all new buys know! I will post an update as soon as this madness is over! ***** UPDATE ***** Just got the truck back from the mechanic for an estimate. This truck needs the following... 1. Transmission $$$ 2. Engine Rebuild $$$ 3. Complete AC System $$ Once again not sure how dealers think that they can get away with ripping off the public like this. This time they have messed with the wrong person, my attorney is going to have a field day with this dealership to make sure that they do not take advantage of other consumers!!! read more

Used to be honest. Bought 2 cars here. Now play the bait and switch game. Don't have cars they advertise at low price. Did it to me when I drove up there to test drive a car. Told me they didn't have it when I got there. Never had it. Showed me a different car much more expensive. Pulled the same thing again with the same vehicle 2 months later. A car they never had is still on their website. Most likely if there's not a pic on their website they don't have it. They advertise having 175 plus vehicles in stock. Last time I was there they had maybe 40 at best. Won't go back. read more

Very poor business practices! They posted a vehicle for sale, I called them on a Monday morning to see if the vehicle was still there. The young man told me it was still available, so I made an appointment to go to the dealership at noon. I get a text about an hour later saying the vehicle had been sold, but they have the same vehicle just a model year older for sale (it had nearly 40K miles more). The next day I got an alert from the website that the price of the original vehicle had been dropped!! read more

If you try to buy in a car with them it is better to stay away they are people who cheat in order to sell their defective cars two weeks ago I bought with them and the car a week I present engine light to which I had a lot of damages to repair which they refused to repair my car to which they deceived me by selling me a damaged vehicle .. but I forbidden you for nothing in the world I bought with them since they sell you cars of very terrible quality !!! bad service read more

I have been looking at the same Jeep Patriot on their website for over a week. When I inquired they asked when I could come in and look at. Then on another call I asked if I could just purchase vehicle remotely. Soon I was told car sold, however it's still posted on website as of today and I even got a price alert from true cars that price dropped from $9890 to $9790. Called them again but they said car did sell not sure why alert was sent. I can tell you why... bait and switch. Disappointing. So I'm opting to purchase for sale by owner after doing my research I'll get the better deal. Super frustrated with dealerships on used cars in particular. If anyone looking at 2014 Jeep Patriot with 73k miles fully loaded with leather seats. The deal is too good to be true with these guys. read more

Sign It Drive It - Used Car Dealers Near Me - Denton, Texas

The Sales man was great ! But the person in charge of writing the contracts, not so much. I looked at the vehicle on Saturday near closing time, and came back on Monday with a Cashiers check for the full amount of the Truck. We were asked to sit in the waiting room until the contract was ready. After :45 min with no interaction from anyone, I found my salesman and asked what the problem was, and why we were sitting , we could not see any body working on our paperwork...finally I sought out the individual and asked him what the issue was, that we were there with our cash :45 min ago. He led me back to the waiting room, and :10 min later came to escort me back to his office. At that time he started my contract. All the while his phone kept making various noises, several different alerts and ring tones...its now apparent this is a very busy man, hence the delay. The icing on the cake... after I got 5 miles from the dealership the CHECK ENGINE light came on. read more

Less than one star. Just bought a car from them. The next rain we found that the windshield leaks in to the car. The sign it drive it service department found that yes the windshield leaks. Sing It Drive It service and sales said that since we didn't catch it on our test drive (which was a nice sunny day) we are completely responsible for all repairs and damage. DO NOT BUY from them!!!!! read more

I was very hesitant to shop here based on the reviews below. I had no idea what to expect when I called and set an appointment. I sent an email the night before to see if the car I was interested in was available. The next morning just before 9am I received a call from Christian telling me it was available. He promptly requested I come in to view the vehicle and we briefly discussed my trade. We ended up coming in about an hour after our scheduled time (sorry if you're reading this) and were promptly greeted by a sales associate in a casual manner. We told him we were here to see Christian. Christian introduced himself and was very kind to everyone including my 4 kids. We went on a lengthy test drive per my husband's request. We chatted about numbers and told him that we knew where we wanted to be. Guess what... we walked out the door right where we wanted to be. Please know that this place is a high volume dealer, despite its hole in the wall appearance. If you call and a car sells before you make it in, don't be surprised. We saw this happen multiple times in our short time there. Also, know that they will work with you and your credit situation. Multiple people were shocked and very relieved that they could get approved. They are definitely good at what they do in the best way. Everyone we worked with was kind and answered all of my husband's questions. Thank you to everyone. We appreciate your help and are enjoying a car that finally fits our family. read more

I drove to check out a 2016 Honda Odyssey, drove it like it, but the inside of the vehicle was sanitized it looked dirty to me you could see fingerprints from somebody's dirty fingers. The back covering over the door was broken they told me they could buff it out. It is plastic you can't buff it out needs to replaced. The price was right except some of the charges that were added on other then tax and license. I did not purchase a vehicle from them. The sales person two days latter emailed me said we sold the Honda Odyssey. I asked her if she was bragging. I was purchasing that afternoon, much better condition and lower price. I was told by Denton Honda, Sign it Drive it, more for the ones that credit is not very good. Buyer be ware. read more

I purchased my 2007 Volvo XC90 here. The staff was pretty nice. The car has had issues, but that's to be expected with any European car.

I had visited the dealer to see a 2020 Sierra 1500, the deal was signed a price agreed on, but the bank was closed so I agreed to co.e and finish the paperwork the next Friday because I lived almost 2hrs away. Now and been emailed and texted by them all week co firming my return. Come that next Friday, I called my bank and Sign it Drive it and had all my bases covered and was arriving a day early, the finance manager calls me when I was 5min. from the location to tell me the truck went up in price $1k and the deal we had signed was no good. My advise is do not pur have from this dealer, these actions and lack of. Customer service is a sign of bad business and Ingredience for a good reason for buyers remorse. read more

The salesman are good and they do their best to work everything out for you. Do not expect anything after you sign your name on that paper. I have multiple issues with my truck that I bought 1 month and 2 days ago. I called them 2 days after because my check engine light came on and the horn did not work. I tried for over a week to get in touch with the service department. After finally talking to them they told me to bring the truck in but they don't offer any courtesy vehicles, so I had to wait until I was able to arrange a loaned vehicle to get back and forth to work. Now they have my truck and they are denying any knowledge of the issues and they are not taking responsibility for selling me a truck that can't even pass inspection. They are saying I have to pay almost $1700 to fix the problems. They refuse to cover any of the costs because now I'm 2 days past their "warranty." This is the 2nd truck I've bought from them because the first one I bought everything went well but after this mess, I will not be back and I will not recommend. read more

Buyer Beware, I found them on autotrader and got pre approved through Capital One on their site. The next day a guy called TJ called me and really didn't know which way was up. I explained to him that I was per approved with Capital One and all the needed was proof of income and residence. So I emailed the info to him and told him I was ready to buy once her got the final approval. The next morning I got an email telling me the truck was lowered $500. Next TJ called me at 9:00am and left me a message, saying good afternoon are you still interested in the truck. "WHAT" Like I said not to bright. So I called and explained to Brandon (supposedly the manager) what happened and he asked me to email the documents to him. So I did, a few hours later I get a call from TJ "REALLY" He ask if I would fill out an application over the phone because he could not find my Capital One app.. Typical car lot, fill out their application then they shop it around and lower you credit scores by 75+ points .. No thank you. This place is horrible you would think the manager Brandon if his even was a manager would of called me back.. Time to shop somewhere else read more

I'm not sure if they are bait and switch or just don't keep up with their inventory because of the several cars I had in mind to check out they only had two for me to see. They give you the typical, "Oh, that one sold the other day." That same old tired lame rehearsed quote that bait and switch operators use. The guy on the test drive was very mute and non-communicative. The Undertaker (sales manager) at the counter with the funeral suit had a bad attitude and will totally dismiss you if you don't buy one of his junk cars right away. He has poor people skills and does not know how to talk to people. I picked up bad vibes from him right away. Beware! One of the cars I had on the list, they didn't even know which lot it was located on. I should've known better when I drove by it and noticed it to be a hole in the wall. When you go on their site, they make it seem like a pretty big legit, bustling place, until you get there and realize that the only people walking around are the employees. You know something is wrong when you're the only one on the lot looking around and everyone else is driving right past it. read more