Im extremely happy with my purchase of my 2007 Shelby from salesman Mitchell Mc Dearmon. He was…read morevery professional and kind. I was dealt with extreme courtesy and hopefully will buy again. Thank you so much,

Loved my sales guy, but was not pleased with the vehicle they sold me…read more It needed new wheel bearings

Lovely people - they treated my son like family. Before they let him drive away, they rechecked…read morethe tires & fluids. A few days later, we discovered that the car needed a new battery - called them, and they replaced it. They have a good variety of vehicles under $8000, so he didn't have to settle for a loss-leader. Keep in mind, these vehicles have high mileage, but the people want you to have a safe, reliable vehicle. They will help you if there are problems after the sale.

It was hard to even give these people a star. They deserve no stars. Bad customer service. After 3…read moreweeks searching for a car. My husband and I found a car we really liked at this dealership. A used Mercedes-Benz CLS550 they listed for $12,900. The car was stunning. Almost too stunning. We decided to purchase it and offered Ricky the full asking price. We needed extra cash to pay for taxes etc., So we asked him to hold the car and we would get the rest of the money to complete the deal the next day. We were so excited about this car that we could not sleep. We got the cash, drove to Lone Star Auto. The attitude changed. It's as if they realized the underpriced the car. Ricky said in a non-caring way, we can't sell you the car because we have no title. This is a LIE, because we spoke to other car dealerships and told them what happened. Why didn't Ricky mention that to us the day before we offered to buy the car for FULL ASKING PRICE? Typical shady car dealership. We wasted our time and emotions on them. Do not trust these people. PS. We ended up at the great dealership Car Land in Garland. We bought another Mercedes Benz full asking price. However, their customer service, honesty, and professionalism are worth a five star!

Wow, what a difficult Dealer. I am trying to buy a 250k Vehicle. It iss on their showroom, but…read morethey won't let me verify its running state with a test drive or starting it up. There are several Ferrari 488s in Dallas to choose from that are cooperative. No need to waste more time with these folks

I reached out about a specific car via a third-party site to Lewisville Autoplex. My inquiry was…read morealmost immediately responded to and within less an hour, I got in touch with Matthew to schedule an appointment. Communication was easy and upon physical arrival to the location, someone greeted me and directed me to Matthew. I was presented with the car that I was interested in and we ended up going to see another car elsewhere before making our decision. Ultimately, the car we chose, the 2024 Mitsubishi outlander, had the best look, feel, and amenities we were looking for, and ultimately, we decided to move forward with the purchase. Matthew, David, and the entire team were very reasonable in our dealings about price of vehicle plus the trade in, and we felt like our purchase was fair. Overall, we are very happy with the purchase and are looking forward to starting our journey with this group over the next several years.

This place is deceptive! I do not recommend. We drove off in a Colorado Chevy 2017. Found out that…read morethe heater didn't work. So we took it to a shop. Well that's where we found out that heater went out and the transmission had multiple codes! MULTIPLE CODES! They(Drive Time)had been swiped it clean in the past! Long story short, we took it back to Drive Time. I then went to a reputable dealership and bought different vehicle. While in the process I was alerted that Drive Time had blocked me from being able to use anyone else for financing a vehicle. Basically, I would only be able to use Bridgecrest to finance a vehicle. Well fortunately I received some help and also was able to bypass due to having a great credit score! Needless to say, I would never recommend dealing with Drive Time! The deception of swiping the codes clean is despicable! The worst thing is you sit there and visit with these salesmen and they lie to your face about the quality of vehicles they're selling!

Terrible experience here Mike and his team got me in a car that immediately was in the shop after…read morepurchasing the vehicle. Gave me 1-800 numbers and never solved my issues. Worst experience I have ever faced with a dealership and likely the worst 2nd hand vehicle I have ever experienced. They are not willing to add help anywhere and just say this or that is out of their control. Edwin, Zane and Mike said the cars go through a deep inspection and I'm likely needing a new transmission right out the gate on a car I just purchased last Thursday...

I had a great experience working with Anwaar Hussain during my recent car purchase. This is my…read moresecond car, and compared to the dealership I visited for my first one, Anwaar's service was on a whole different level. He was incredibly kind, welcoming, and never made me feel rushed or pressured into choosing a vehicle. Throughout the entire process, he was transparent, patient, and truly helpful. I really appreciated how comfortable he made the experience, and I would highly recommend Anwaar to anyone looking to purchase a car.

I brought my Passport here in July 2025 for some recall fixes. The service department rep was super…read morefriendly and she walked me through the process. She said it might be ready the next day but called me that afternoon to say it was ready to go. They fixed my ride and left it in good shape - not a big mess to cleanup at all. In fact, she works better than before. Afterwards, though, I got email after email after email about extending my warranty and surveys on how they did. I gave them good marks, but the barrage of emails, which still continues a couple of months later, is tiresome. Probably nothing on this actual establishment about the emails, but damn. All in all, I would recommend this place to others.

Best experience I've ever had buying a car. No pressure…read more No hassle. Super fast (less than an hour) and I was motoring away. Quality automobiles at fair prices!

They really are the typical used car sales BS, I was told that the C8 was in perfect condition, I…read morepaid the full asking amount and the shipper sends me photos of all the areas that were chipped including the winshield! Long story short if you plan on purchasing any vehicle from these people spend a few hundred bucks and get an independent inspector to give you the true condition of the car!

214-600-9196 who use this number that is scammer. He said car still available that already sold…read more Try to sell other things. Your time is important and other people's too. You guys are the perfect reason why people call used car dealer is scammers.

I bought a Ford transit with bad engine I paid cash they refused to give some money back to fix the…read moreengine

Texas Sized Thank U to Michael & John for Helping me get into my "Dream Lil AWD SUV"!!! Special…read moreThanks to Sherry for making Paperwork Easy & fast!!! My 3rd Purchase with them. NEVER ANY Problems & ALWAYS KNOW; EXACTLY which Vehicle BEST fits this Disabled Widow's Physical Challenges & Budget. Buying here has been MAJOR factor n Rebuilding my Credit Scores from SEVERE ID THEFT. These guys R Friendly. Genuine & Know the Car Biz!!!

DO NOT BUY A CAR FROM HERE THE FUCK YOU ON INSURANCE $250 comp $250 collision and they will not…read morechange it there Cooperate suck they are very unprofessional when it comes to costumer services you can not speak with someone there in management like a supervisor or manager the Manager there is named Randy he will not come talk to you at all they all hang up on you when you have a simple question like Why. They want you to buy there insurance and have your own now I'm stuck with this car and a $1200 insurance bill every month DO NOT BUY FROM HERE. Send you on wild Goose Chase just to talk to someone and you still don't get questions answered they need to clean house hopefully frank one of the owners sons will give me a call back will keep y'all posted

I am so delighted to have the pleasure finding this place. One phone call changed my life . I went…read morefrom feeling doubtful about the car buying experience to feeling hopeful. Thanks to the wisdom and experience the owner Reid brings to the whole car buying process. I am forever grateful for the opportunity to be able to purchase a car without judgement and hassle free. I will be referring all my family and friends there who are thinking about buying a vehicle.

I have been a customer of Reid's since 2015 I have purchased cars for both of my daughters with him…read morewhich were outstanding vehicles. Reid also helped me by introducing me to a local new car dealer who provided a vehicle for a car raffle supporting a non-profit. He is well respected in the car business and he is a man of his word who deals only in cars that are in great condition. I will be dealing with him again soon and have sent him business because he walks the talk.

Hands down best service from Frank…read more Being active duty stationed out of state always makes the car buying process somewhat difficult but, this team handled it flawlessly! I said what I wanted and my scenario and they made it happen. Any doubt/question I had they handled it or had it answered before I could ask. The team is very helpful and understanding. WILL BE BUYING MY NEXT VEHICLE HERE

I would not recommend this dealership based on our experience. My son purchased a vehicle on May…read more1st, and shortly afterward the car began having issues. Since the vehicle came with a 90-day bumper-to-bumper warranty, I advised him to return to the dealership for assistance. Unfortunately, he was repeatedly given the runaround until he was no longer able to return the vehicle. As a first-time car buyer, he relied on the guidance of the dealership staff. His salesperson, Caleb, stated that he was unfamiliar with the return policy, and sales manager Rob also appeared unable to clearly explain the company's policy. I eventually accompanied my son to the dealership to address the situation myself. Another manager, Cameran, was able to assist us, which we appreciated. However, we also encountered resistance and poor communication from a service technician before the issue was finally addressed. Overall, the experience was frustrating and disappointing, especially for a first-time buyer. I would encourage others to carefully consider their options before purchasing from this dealership.