Today, my husband and I celebrated our 13th anniversary and after leaving the resort from…read moreAn awesome weekend, we stopped by Nordstrom Rack to pass some time. We browsed the designer glasses, but despite being clearly interested, no one approached us. Meanwhile, two associates assisted a Korean couple and greeted a white woman. Only when my husband gave one of the associates a stern look did she finally approach us, asking curtly if we wanted to see something. No greeting or friendly demeanor. Given the year is 2025, it's disappointing to experience such microaggressions. Nordstrom Rack, consider hiring staff who provide better customer service at this location.

Got my Ruby Woo Matte lipstick and a pair of Air Force 1's for my toddler for a reasonable price…read more They had a decent selection of designer bags but didn't really have clothing for the ample woman. Was happy that the line wait wasn't too long. The cashiers were getting people out quickly and that's always appreciated

I was in desperate need to use the facilities. Funny thing is I didn't even mean to come here. I…read moreput in my GPS what I thought was going to be at a different area altogether. But when I pulled in here, I wasn't mad. Visiting a mall early in the morning is weird. It is mostly deserted. No stores open. Almost completely void of people except those in here doing their jobs. Kind of gives you the 'Dawn of the Dead' vibe, like you are one of the only survivors left in the world. Odd to say, but almost peaceful. This mall seems to be doing fairly well. I did not see many vacancies. Which is great, and almost always the case in this area. This mall feels vast. The layout feels like you need to know exactly what you are getting in here, or set aside time to allow you to freely wander in here. My stop, to use the facilities, took a bit longer than I expected. I have never been here before, and this was not a good thing. I ended up parking in what I thought was the middle of the mall, however, not knowing where the restrooms were, I ended up walking for a while. What was interesting was when I did finally find the restrooms, if I would have used one of the other entrances nearby, it would have been a much quicker stop. But I wouldn't have had the zombie vibe.

Im loving it. So many of my favorite places in one area!…read more Old Navy Ulta DSW Chipotle Pets mart Wegmans. Target Lots of parking, and its well lit at night. They could use more eating options... Like maybe add like a coffee place or boba... however I visit one part of it town center.

Wonderful style options and prices. Great value at the outlet store in Leesburg,…read moreI recommend this store for quality items and friendly service

Corporate policy review: My husband ordered very expensive pants online for Christmas. Because he…read moreordered them in October and not after No ember first they are not eligible to return. This is another nonsensical random policy. If you're going to have these policies the corporation should make it blatantly obvious for Christmas returns or exchanges the customer must order after November 1, not Oct 29th. Yeah, stupid, that's what I thought. I won't be a banana Republic customer anymore.

My first time visiting the store…read more As soon as we walked in we were greeted by someone whom I believe is the staff. However, they didn't really offer to help or answer any questions. At the main entrance they had a table full of earrings and other jewelries with sale signs. This is definitely a great way to draw people in! They have a wonderful selection of Indian clothes (mostly lehengas) and jewelry. They have other items ranging from ready-made blouses, Short tops, men's clothing, sarees. -Necklaces are $75+ -Lehengas are $200+ -Tops are $15+ I looked at some of the ready-made blouses, however didn't purchase any because I needed to make sure they matched my current outfits. Would I return? Definitely

The prices and selection are the best in Northern Virginia. The store is family run and extremely…read morekind.

Love this store! Mt niece loves Ross dress for less and asks…read moreme to go there Lots of stuff not enough summer Sandler in the 7:30 to 8 that I line and my size and liking

Terrible Experience at Ross - Sterling, VA…read more I had one of the worst customer service experiences ever at this Ross location. I returned a pair of shoes that I had not used, yet the assistant manager, Oprah, treated me with complete disrespect and accused me of wearing them. I politely asked her to walk with me to the shoe department to compare the condition of the returned shoes to others on the shelf -- many of which were slightly dirty underneath just like the pair I returned. She flat-out refused. Not because she was too busy, but because she knew I was right and still wanted to be rude about it. She yelled at me in front of other customers, saying the only option I had was store credit -- even though I had the receipt and paid with my debit card. I have never used those shoes, and I was being honest. Instead of handling the situation with professionalism, she was confrontational and disrespectful. I've shopped at Ross for years, but this was enough to make me never return to this location again. If this is how they treat honest customers, I can't imagine how they treat actual issues. Completely unacceptable.

Sarah (the owner) gives the best customer service you could ever ask for. So honest and real. Works…read morewith you to get exactly what you wants. Great products and great customer service!! Can't recommend this place enough.

I love this store so much not only for the selection of items but the outstanding customer service…read morethe owner gives.I live two hours away from the store and she has gone above and beyond to ship meas

was there today with my siblings and the lady on the checkout told my sister, to move farther…read morebecause she thought we were attacking somebody's privacy just because we were wearing hijabs and abayas. H&M was always Muslim friendly, hopefully they train their staff not to behave a certain way towards someone just because they are wearing something they don't like.

It's an H&M. It's sadly inside a mall that feels like its on its last legs, but the store is…read moreactually pretty large with a good selection of products. I've been here to shop and also return items with every transaction going pretty smoothly. The etiquette in the fitting room is good, no weird stories to share in that aspect. I'm just glad there is an H&M nearby where I live. Overall the store is usually well organized and clean! Happy shopping!

I have visited this store previously, but never had a reason/event to purchase anything, until now…read more As soon as we walked in, we were greeted by staff, who were very friendly and talkative. They have a random selection of Indian clothes, mostly western wear and and jewelry. The western clothing didn't really grab my attention, it looked a little outdated. There is a small selection of short tops and fancy dresses at the front of the store. The jewelry sets and individual earring sets were very nice and decently priced compared to other boutiques in the mall. -Earrings are $14.99+ -Jewelry sets are $29.99+ I mostly looked at earrings and jewelry sets and had my eye on one of them. I was ready to buy the set, but needed to make sure it matches my outfit. Would I return? Definitely

I had 2 bridesmaids dresses that needed alterations with just a couple of weeks to get it done…read more Judith was very responsive with setting up an appointment and confirming the alterations could be completed in the timeframe needed. One of the dresses needed MAJOR adjustments as it was a good 3 sizes too big in the bust, waist and needed hemmed. Judith was able to adjust both dresses to perfection! I would definitely recommend her for your alteration needs. She is very talented and also very sweet.

Judith took care of hemming and adding a bustle to my wedding dress for me. She is not only very…read moreknowledgeable, but she's super nice and helpful! She's also very affordable. Would definitely use her again in the future and I recommend using her!

not a fan of this AE. Your employees are pretty rude. I stood at the register for quite some time…read morebefore asking an employee (who had very clearly seen me) to check me out. Multiple employees were on the floor, not one greeted me. I have worked in retail for quite some time and I know it can get annoying or frustrating, but your staff should be doing better. I don't recommend going here. Make the extra 20 minute drive to the leesburg outlets. They're much friendlier and attentive.

Always friendly faces here. Gabby always helps me out and is very kind. The selection is reasonable…read moretoo and when I cannot find an item they help me order it online. Very good store and customer service.